I was excited to get my booster shot today 11:15am at this Walgreens location since it was close to my house. I went into the store and dropped my Drivers license, I went to back track my steps to my car in the parking lot looking for it for 20 minutes before my appointment. So I went back into the store and the staff found it. I just wanted to say thank you and the store workers here are very nice read more

This review makes me wish I could give a half star. Three and a half stars would be a more accurate rating, but there are a few factors that tipped me over towards the 4 star review. It's rare to find a pharmacy that doesn't make you want to murder puppies (joke; I love puppies). This Walgreens has a decent staff that isn't the usual bumbling mess found at most pharmacies. There have been a few mishaps over the years, but with nothing close to the problems I've had at other places. The pharmacists and technicians recognize us when we come in and engage us in cheery conversation. I was surprised one afternoon when the pharmacist asked how my son was doing and if his eczema was improving. It felt good that he remembered something like that from weeks before. In terms of the store, this location is above average. The place is always clean and organized inside. The aisles are free from the clutter and carts of overstock and returns you see in some locations. I visit this Walgreens at least 4 or 5 times a week because everything is easy to find. Staff in the store is either really great, or really... not great. There are a number of cashiers that are the sweetest people you'll come across. They remember you and greet you like friends. Unfortunately, there is also less friendly and less helpful employees working here. It's really a bummer because their poor attitudes stand out even more since some of their coworkers are great. I've gone through an entire transaction without one of these bad ones looking at me once or even talking to me at all! The parking situation isn't too bad either. It does have the occasional clustermunch, but what place doesn't in San Jose? There has recently been panhandlers loitering around the doors. It isn't terribly inconvenient, but I'd rather not deal with that of course. At least it's not aggressive. This is my go-to location for anything and everything. I fully recommend it to any type and temperament. How this helps! read more

Manager Bobby, Please when at work with customers waiting... You shouldn't rush back into the office to grab your phone to show your Fire Marshall buddy your pics... Please come to work and work. If I wanted to wait in a line I would've went to the Dmv or Costco on Sunday. Thank you. Kevin read more

Came here to pick up my gf's moms prescription. I went to the drive through and surprisingly did not have to wait that long. Good fast service. Exactly what the drive thru window is for. 5 stars for Gryffindor!!!!! :D read more

Walgreens - 39.99 for 80. Mizwell - Drugstores Near Me - San Jose, California

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From cashiers to pharmacist, they are rude , unprofessional and has a sucked attitude to customers in general and I don't think this review can change their attitude , but at least can let people know how bad this place is and why the manager dont do anything to fix it after they got so bad reviews... so just stay away from this business if you want to get the headaches from those rude people .... read more

I had an iPhone with a Net10 account which requires customers to "refill" their airtime minutes. I had previously bought an $25 dollar card, went home and found out that I had purchased the wrong package. Luckily when I asked for the manager, Darrel, he was able to give me store credits (since the system did not allow him to give me a refund). Darrell really stepped up and tried to help. In the end, I felt really happy that he at least tried to compensate me by giving me a gift card (equivalent for the amount of the Net10 account.) In the end, I ended up purchasing the correct "unlimited" minutes card, and able to refill my phone. Thanks, Darrell! D. read more

Walgreens - Drugstores Near Me - San Jose, California

This review is mainly for Irma- she is the sweetest ever! Such a great personality and so helpful and patient. She makes the shopping experience here better. She usually helps me at checkout and is wonderful. read more

I came into Walgreens with my two brothers to get our passport photos taken. I asked the guy at the photo dept about the prices and he was really nice and informative. My mom was inside her car so I had to get her. When we came back, someone else assisted us. It was a employee wearing a vest outfit. When we said we wanted to take our passport photos, she rolled her eyes at us as she turned around and made a big sigh. Sort of grabbed the camera with attitude as if she hated her job, in this case, she probably does. Instantly did not want to work with her anymore since we're such a nuisance. When she took my photo, she keep telling me to "look straight", so I stared right at the camera. She looked at me again and said "look straight, this isn't a selfie." She kept repeating herself and just began to look annoyed. What else did you want me to do? Lol. She was immediately getting impatient and I felt so rushed over a photo. Listen, I hate retail jobs, been there, done that. I used to work at a CVS and I HATED it. I don't expect you to be super happy or welcoming, but don't be rude. I've had my worse days at work, but I always keep a neutral attitude. Anyways, everyone else was nice. The lady at the register I came to next was super nice and friendly. If you're gunna take your passport photos here, don't ask her since she won't be patient with your picture taking, because I hated how my pictures turned out. read more

Worst pharmacy customer service. Rude talk from the first second as if we are calling them because we have nothing else to do.

Fat pharmacist girl takes forever and she's so rude!! She must've been hangry. Took almost one hour in line just to do a Covid test.

Nicole??? Register lady?? Rude. So rude. Called to check on an update for my photos which I put in an order for 3 weeks ago... she answers the phone and says the photo department is busy. Understandable. Then proceeds to tell me "you've called many times today already. They're busy." Uh no this is my first time calling. Rude lady needs to learn how to work in customer service especially when I called not being rude to her at all. read more

This rating is for the Walgreens pharmacy. If I could give zero stars, I would. For the last two months the pharmacy dropped the ball on my family's prescriptions. Both times my husband called in a prescription over the phone and then followed up with call to a person at the pharmacy desk. Each time the person confirmed that the prescription was on order. After checking a day or two later, we were informed that the prescription was never ordered!! The person at the desk confirmed that it should have been ordered but someone forgot. This happened 2 months in a row; and this time we were not able to get the medication because the we were outside of the window of when it needed to be picked up. We've been coming here for about 7 years now and this is the last straw. We will move all of our prescriptions elsewhere!! read more

Took me an extra hour after filling out paper work to get my vaccine . I showed up at 1:15 and my appointment wasn't until 1:30. My paperwork sat at the front desk for 45 minutes because they where to busy answering phones. Didn't get my vaccine until 2:30 absolutely pathetic read more

I went to buy medicine for the flu and they denied me the service said that only with a California ID. that's terrible service, last time I go to walgreens. Just because I went for flu medicine they do that to me. Thank you!!! I'm very upset I had to go somewhere else they never ask me read more

I've been going to this Walgreens for as long as I can remember but lately they been getting on my nerves. One day there was a super long line (which happens that's fine) but then one of the employees was holding up the line because I believe she was using her discount and she kept going BACK for more things. This went on for about 20 minutes. She was basically shopping for a months worth of groceries and chit chatting with her coworker while at it too, making it even longer. It was visibly clear that everyone behind her was getting frustrated knowing that an employee was holding up a line. There's nothing wrong with what she did but it could've been much faster. Another time, I THOUGHT an item I bought was $5 but it was actually a $5 cash back reward. The writing was so small that I missed it, which is an honest mistake. When I asked the same lady if she could price check it for me she said "you HAVE to READ the label" in the most condescending way. like yea sorry but it was so small I must've glossed over it, I was fine paying with full price anyways but they made it seem like I didn't know how to read. I'm pretty sure they badmouthed me after I left too. It also took forever to get a single price check bc all of the other employees were chit chatting away like always. I've been going here for a very long time so it's disappointing to see long time employees become more rude and less helpful as the days go on. read more

Pharmacy tech DM was very thoughtful and knowledgeable about the cost of my medication and provided great customer service. I told him about my situation just as an aside and he advised me on how to get refunded once my new insurance was processed. I see a lot of jaded pharmacy employees and DM is not one of them. I can tell he sincerely cares about the patients. read more

the customer service is terrible here, i went there many times, without the manager this place is the mess, Rosa is the worst, she keep talking Tagalog to her friends and leave 5 people waiting in line, people need to tell her and she got attitude back. read more

Does not give soft copies for passport photos. Buyer beware. You will have to scan these yourself.

Me & my daughter came here to buy clipper cards. Our first time buying...the guy in da photo area was Very patient w/ me...It's been a while since da last time I ride da bus. (8 years ago lol) I was showing my daughter her bus way around... I wasn't aware dat da bus driver is no longer issuing a printed daily pass. I got too many things in my mind when we came in like what bus # shud we ride going to Silver Creek...dats Y I did not hear what da guy said. "dat they charged $3 each just for da clipper card...they only sell adult pass I have to go downtown to get da youth pass. The lady, his assistant handed us a piece of paper with da address to go. We appreciate ur good service!!! FYI, me & daughter got home safe, VTA bus drivers were very helpful read more

I probably only like the photo department! It's pretty straight forward, and I usually get a nice and polite response when I ask a question. Photo Machines are very accessible, and other customers hardly ever want to use it. Good for me then! Just the iffy thing about this Walgreens is that I tried to call ahead of time for the photo department, and kept ending up on hold or on the line with the pharmacy department. The line automatically calls a different department if the department you want didn't pick up. Probably because no one was at the desk at the time. All other parts of the store pretty average. Small but not that busy, which is a plus since I go here for quick purchases! I'm just waiting for composition books to be 30 cents again (Back to School sales)! read more

For the Pharmacy: Been having an automated calls stating that my prescription is ready for pick up for the past two days. So today, I finally had the time to pick it up. I waited patiently in line for 30 minutes after my 1 hour commute from San Mateo. Then when my turn was up, I come to find out that my prescription was NOT ready because of insurance issues. Is there a way to stop those automated messages before insurance is verified? read more

This Walgreens is conveniently located on the corner of Quimby and White roads... It has been there since about 1995... I know that because... It had just opened when an accident occurred at that corner... It was a tragic accident... And the manager of this Walgreens was very helpful... I shop there from time to time... when I go there I remember how helpful he was... The store is always clean... The employees are very nice... And they're always very helpful when you need to find something... So it is a large corporate store... The people who work there are part of our community... and I encourage you to get to know them... And patronize the store when you need to go get a prescription filled... When you go there tell them you read the reviews on yelp... And Karen sent you! read more

A+. I pick up my prescription here because they can't make it any easier. They are the best and I'm in and out every time. I check the refill box using there app and they text me when it's ready. Special thanks to Julie! Thank you for your help. read more

I love this Walgreens. Its clean, the workers are nice, and it has a drive thru pharmacy!!! I'm sad that it isn't open 24 hours tho, but thats okay!!! This is where I get my fix of AZ teas and candy! For some reason they always have some sort of candy for sale :) read more

Pharmacy has terrible customer service. I came in on a Wednesday morning to drop off a prescription that needed to be ordered. I was told it would be here by Friday at 12-- the next day. I came friday night and my prescription had been "misplaced". I had to wait the entire weekend with an infected gums around my wisdom tooth extraction area and then some for my prescription. Basically, Walgreen's pharmacy sucks. read more

I've been on hold today over 1/2 hour at a time to get my medications refilled. The Walgreens at the Evergreen Village Square just happened to close last week this pharmacy is getting slammed. Unfortunately the staff has changed and it takes a while to get prescriptions filled. They obviously needs more help and I hope they get more staff to assist them. Longer hours would be nice. Plus part is the drive thru .... read more

I recently went to the photo department to scan and print some pictures. LaQueta was so helpful and courteous. She went out of her way to help me with the machine and edits. Excellent customer service! read more

Local convenience. How I have not reviewed this place yet amazes me. I have been going here since they built the place and the service and cleanliness has been consistently good. Walgreens has all those little things that you need realize you need all of a sudden but need really bad right now. Plus this location has a drive through pharmacy. All in all I recommend this location to anyone who shops in the area and needs something right away. read more

This is an ookay walgreens location. The only thing that I don't like is that sometimes it can get a little busy, and the parking kinda sucks. The pharmacy is great here! They're really nice and super helpful, and plus it's a drive-thru pharmacy. read more

This review is for today April 19 at 2pm. I had to do a quick run for some air freshener and i went to the counter to buy my item. First off, the cashier did not greet me. No hello, NOTHING. I work in a business with customers and no matter how my day is going, I always say hello to a customer and ask them how they are doing or how can I help them. It is STANDARD customer service. The next thing really pissed me off. Another customer asked her a question, and with ATTITUDE the cashier said "IT'S RIGHT THERE." Seriously lady? I just looked her straight in the face and my expression was not happy. If I wasn't in a rush I would have asked her if that was how she was trained to treat customers. I've came here for years because it is so close to my house and very convenient. But after today i'm not coming back here. read more

I called the pharmacy dept and was put on hold. So I placed the call on speaker because I didn't know when they would answer the call. After 15 minutes, there was someone on the line. She said "hello" and I quickly grabbed the receiver, but it seemed i was not fast enough. My desk phone is about 2 feet away from where I sit. It was just about 2 seconds after I heard her voice. Why is it that we can wait 15 minutes for you and you can't wait for more than 5 seconds for us?? read more

Shopping in person is fine, but their website is terrible, when they're not telling you to try again later.Waiting to talk to someone....... 2hrs is a short wait. read more

This pharmacy is absolutely garbage... Beware seems to me that they will purposely not have medications in stock or they switch your prescription to something else.. watch out they do this because they are endorsed , given bonuses by these other companies.. the phone lines suck . .. . they never pick up .. even after being on hold for over 30 minutes.. i really don't know how they stay open .. worst customer service ever. read more

I got frustrated with the service. I wish if i could know how to contact their district manager. I wanted to transfer my aunt's prescriptions to this WG. They didn't take it and follow up on it seriously. It has been 3 weeks and prescriptions were still not transferred. Staff showed attitude and didn't care. Very negligent and irresponsible! read more

Yesterday 12/21/20 I came to the pharmacy at about 4 pm for a required shot of immunization. The pharmacist there was so rude not even saying hi . Then she jabbed me with the needle and blood pouring out.I never had a shot this painful like this before in my life. The worst thing is she didn't even say sorry to the patient. I would never come back to this Walgreen again because of her. read more

I usually go here to get my things, the staff is very helpful and friendly especially Aman.

stay away from this Walgreens if you're headed to their photo department. the young girls there dont know what they're doing. a customer ahead of me stormed out furious because of them and what did they do? they immediately laughed and bad mouth him. I would never go back here unless it's the last resort. read more

Thank You Juana, you are Awesome! I was at Walgreens on Quimby and White Rd in San Jose today with my sister and we were helped by a Wonderful cashier named Juana! She was in the film department i believe and though we were waiting in main checkout line, she waived us over and said she was open. Wow, she went so overboard with service we were awed. Even went back to storeroom to check for more inventory as we needed more of an item and shelves were empty of it. Most places just say No, and dont bother to ever check. Well she found some and brought it out, was Patient, kind, pleasant and so very nice I dont usually do reviews but had to ask her name to acknowledge what a great person and employee this store is lucky to have! I have rarely seen this sort of excellent service anymore and was amazed by her which gives this store a lot of credit for having employees like Juana. Thank You Juana for making our shopping trip to your store such a pleasant happy event. My sister was so impressed she also asked me to write a review in her name for Juana so this is from both of us very satisfied customers. read more

DON'T GET YOUR MEDS HERE! 1. Waited 30 min for meds. 2. Over charged me for meds. 3. Then they discovered my insurance was not in the system, they start to type it in. 4. I'm waiting and observing; again, now its 45min of waiting. 5. I overheard pharmacist call my insurance card issue a "SECOND PRIORITY." 6. She didnt know I heard her; I kept my cool. 7. Pharmacist calls me up, insurance not going through, someone will call me in regards to my issue, kept receipt. Over 1 hour went by. Reassured me someone from the pharmacy will call. 8. Annoyed but gave her the benefit of the doubt but had a feeling she was lying because she didnt want to deal with my insurance. 9. Almost three weeks later, no call. 10. Go back to pharmacy, refreshed her memory, she has no idea or clue what im talking about. 11. Push back issue on me, stated I was suppose to call insurance not her. 12. She could not issue refund, my med purchase was passed the seven day refund policy. 13. Pissed off now! 14. Complained to manager, stated he will tell the district manager, gave him my number. 15. Waiting for call. Overall, this happened because the Pharmacist didnt want to deal with my issue and blew me off not once but twice. Still didnt get anything resolved. I might write corporate a letter. UPDATE 3/12/2017 It just goes to show the management doesn't give a rats ass about customer concerns! I'm still waiting for my call from the district manager! I ended up calling my insurance company to get a refund for my medication and told the insurance representative what happened at Walgreens and how my "insurance didn't go through". The rep put me on hold and called the Walgreen Pharmacy to see what the problem was; when she got back on the line, she stated the pharmacy staff put wrong information in the computer, this is why my "insurance didn't go through." So because they screwed up, now I have to do the foot work and mail a copy of my Walgreens receipt and medication prescription to my insurance company to get a refund. Later, I received a call from the pharmacist that she called my insurance to see what the problem was and how she can straighten things out? I find it funny the same day my insurance calls, the pharmacist calls trying to help me? I really found this not to be true and felt she was lying to redeem herself; which pisses me off more! Again, she apologized and stated they are just so busy, blah, blah, blah. I explained to her this shouldn't be her fall back excuse because she didn't want to take her time and do her job the right way! It boggles my mind how something so simple blew up to what it is, this has take so much of my time and energy, it's ridiculous!! This is what happens when the Walgreens pharmacist views you as a second priority and says screw you, and gives you the don't call me, I'll call you bull shit! It's also very concerning that she is handling the publics medication and isn't taking the time to do the job right the first time around! I'm going to mail my yelp review to corporate now. read more

ZERO STARS IF I COULD was my go to for chips/beer / candy but now I drive A little further down the road to CVS /