This is by far the worst pharmacy. They are incredibly slow and inefficient which causes the drive-through line take way longer to get through than it should. I got in line and was the fifth car in the drive-through with over 10 minutes left. They proceeded to help only three cars in that time before just closing the window down for the night. The workers were moving, incredibly slow inside as if they had zero care in the world to actually help customers. The Walgreens pharmacy at Battlefield and Campbell is 100 times better than this one. read more

Walgreens is my favorite place to shop for chocolate when I'm not shopping in an actual chocolate shop. Walgreens sells the Fanny May brand chocolates which I enjoy so much. And I always have desk snacks for work and for writing and it's typically walnuts, pecans, pistachios or macadamia nuts. Yall, Walgreens has their in house brand called Nice. It's so accurate. The selection and prices are very, very nice. The sales are constant on the snack aisle and when you sign up for their loyalty program you earn actual cash back to apply to future purchases. If you are occasionally drawn to cute little gift items Walgreens always has a nice aisle filled with them. So many pluses to shopping here. read more

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If you want to wait a long time foe a script, go here. GD Walmart is faster All they do is jaw jack behind the counter read more

The pharmacy service is not what I'm used to at other Walgreens. The hours have been shortened, the lines are longer, and mistakes are happening. I have a 90 day prescription that is 270 pulls as I take 3 per day. They have filled 90 pills twice now and day it's 90 day supply. So here I go again, waiting in line to refill again. read more

Walgreens pharmacy is very helpful at working with their customers at finding away to make the prescriptions affordable if possible. We appreciate this as prescription prices are soaring and becoming too expensive for the average family. I like the discounts for members also. Those discounts definitely add up to real savings. In general Walgreens is easier to work with, and truly a pleasure in comparison to their competition! read more

In 70 years I've rarely see as poorly a mismanaged pharmacy as these in Springfield. Their automated systems are wrong most of the time. You have to wait in line for at least an hour. They are disrespectful and unapologetic. I worked for 21 years in the pharmaceutical business. These guys give poor advice, if any at all, even showing a lack of pharmacological knowledge. Frankly, I'm scared of them. Consequently, we check, double check, and triple check everything. I am utterly abandoning them as soon as I can do so. read more

After purchasing some items from this store, my family and I were walking out when my brother pulled out his phone. To which a larger man who worked there, standing directly in front of us replied with, "Kids and their phones." RUINED OUR NIGHT! And then shoved past us! Are you joking?! That man was incredibly disrespectful. Would've been 5 stars because the cashier was so funny and kind, but this man sucked. read more

Photo orders suck here. Customer service and the workers are awful. I placed an order for a work thing on 7/14 that was supposed to be ready within an hour. I called today, 17/18 and they said I would need to re start the order and send it to a different location. The lady I talked to on the phone had horrible customer service and was not forgiving at all. 0/10. read more

Nice people. The store is clean, if somewhat empty. It's a good little place to shop.

I like this Walgreen's the best because it is in a great location close to the doctor, so picking up a prescription after an appointment is a breeze with the drive through. Every time I've gone in the all the associates are welcoming and friendly, and willing to help you find something if you need help. read more

HORRABLE CUSTOMER SERVICE!!! I have been a customer with Walgreens on Scenic and Republic RD for years now. Although about three months ago I had to switch my pharmacy due to my driving route had change. I quickly learned that the new pharmacy wouldn't work out, I have recently switched back. Since I have switched back I have had nothing but horrible service. My medications are not being filled, I'm being told they can't be filled, there charging outrageous prices now, no one answers the phones. My most recent experience with them has me transferring my medication to the CVS right down the road. Two days ago, I transferred my medication using the Walgreens app. Well I realized after two days that I haven't gotten an update on my medication. Now that I'm out I had to contact the Walgreens. I called to see the status of my transfer/refill and the automated service told me they had no record of my transfer, then I was transferred to an agent. Four time I was hung up on/transferred after holding 20-30 minutes each with no one answering the phone! The fourth time this happened I got in the car while on hold, drove down to the Walgreens on Scenic and Republic rd. and waited in line while still on hold! (Keep in mind I came from work and that's a 30-minute drive for me) When walking up to the counter, the guy asked how he can help. I quickly asked why none of the 9 people I could see behind the counter could not answer the phone. Then I pointed out I had been on hold for 28 minutes!!! Needless to say, he ignored my question. The following is what kind of service I got. * My name and date of birth was asked by him 5 time and 3 more times by someone else * They had no clue what medication needed to be filled ( I have told him the name of that 5 times) * He informed me it was filled but couldn't find it. (He looked in all random buckets and had to ask my name again) * Some other lady found it clear across the room! * Keep in mind the phones are still ringing off the hook, I asked is no one going to answer that? * The lady working the drive through window said, it doses that all day! We ignore it! * When he added up my total he told me $12. I informed him it's a $4 script * I have mentioned several times I was in a hurry and needed to go get my child, I've been standing there for 20 minutes now. * The manager finally acknowledged me. (She has been standing next to the guy who hasn't been helpful the entire time) * I told them to hold my medication I needed to get more money to be able to pay for them. * The manager told me they don't offer $4 scrips any more. I sent my husband up there after work to pick up my medication, he had informed me they didn't have it filled and put it all back on the shelf. Also charged him $12 for a 90-day script! I don't get 90 day scrips I get 30 day scrips. If you can do the math that equals $4 per month!!!! Needless to say your whole staff over there is horrible! The customer service is god awful and I will be letting everyone know about this!!! Olivia Neuburger read more

Wow just there for about 15 minutes to pickup a prescription I dropped off. Yes they were slammed it happens I understand that. I got some insight on why they are such a train wreck while listening to two pharmacy techs have a full on cat fight over how to delete prescriptions, who "took" someones screen and who was standing in the other person's way. One tech was trying to deal with a lot customers while these two divas hissed and spit each other and the Pharmacist was handling the drive thru instead of filling prescriptions. The manager might want to consider inviting those techs to take their drama some place else and hire some folks who care about customer service. read more

I have never had the delays in filling prescriptions reported by others... I fill about 12 different prescriptions every month and have no problem getting my meds... the main problem I have is getting my insurance to approve payment and with the doctor getting the Rx order sent to the Walgreens location I prefer... no problems with Walgreens generally or with the store on East Republic Road... have been using that store for Rx and flu shots and supplies for more than three years... read more

It's a Walgreens. 'Nuff said. It's like any other Walgreens I have ever been to. Which is good, because I knew where everything was in a strange city. I am staying at a nearby hotel, and having a 24 hour Walgreens nearby is a good thing. read more

After talking to my insurance company I found out that Walgreens has been lying to us about limitations on how many pills they could fill in my prescription. They were making come in twice a month paying over $50 for a prescription saying I couldn't get any more than the 15 days worth of meds. Come to find out that my insurance company has no problem with them filling it for a full month they are only trying to keep their stock. So they've been getting me twice a month equalling a $100 when I should have been paying only $50. It makes me wonder who else they are doing this to. read more

BE VARY CAUTIOUS!!! Pharmacy told me there is not a generic medicine, cost $19.99. Called Walmart Market they offer generic medicine( same medicine) for $4:00!! Will not be filling any prescriptions at Walgreens ever again. Every one please be advised that I was told something not true and paid a lot more for their dishonesty. Will buy any future prescriptions anywhere beside the Walgreens on West Republic Road read more