Never thought I'd see the day where Rockville Pharmacy didn't care about the health first of their…read morelong-term customers. I went to Vincent's Pharmacy with GRANDMA in the 1970's when it was up in the building across the street from Rockville General Hospital. I went to was a patron when it moved to the strip mall down in back of where the old Zahner's used to be.... My mother used them all her life and they saved her from being extorted by one of her live in aides with me.... then they move and new ownership comes in and wants to utterly ruin their relationship with the long-term customers like I am who only owes 6 dollars and needs medication for a yeast infection that can be paid within two weeks, they can't give me my medication even though I've been paying my bill and have payment on file with them. I'm not one of those who use them wrack the bill up and then move onto other places either.... I cared about my relationship and loyalty to them and they snub me. Well forget them....I guess I'm going to have a yeast infection for two weeks..... these younger people don't know what loyalty of a customer truly is. I'm furious. I wish John didn't sell he cared about the person not the pocketbook when it concerned the health of a person! It's not like a yeast infection medication is a controlled substance either. WTF really? My five star rating just went down to two to one stars with this place. These new owners had better pray to GOD they never get sick when they are older and are denied basic healthcare services. If I didn't know better they are predjudice against people on SS Security or State... He told me to go someplace else and get my medication. He also told me to call my doctor to get a cheaper copay one this is why I think he's prejudiced against those with state healthcare. Why would he say that if this med was only$20? He feels like he should dictate to the doctor what the best medication is?.... I could understand better if it was 60-100 dollars then sure suggest away.... He didn't care I've been a long-term customer.... and I put this up on their reviews and lookie they took it down. THE COWARDS are afraid of a negative review I guess, eh? https://www.healthline.com/.../untreated-yeast-infection... I guess reacting strongly isn't the best way to go about this but... it just hurts to be treated like this when you've been a loyal customer for almost 50 years of your life. 50 years I owe them six dollars from past two months.... I couldn't pay this month the plan was to pay them the third.... I've put in a call to first choice. They do have a pharmacy I'll be calling tomorrow to get the ins and outs of getting them to help me. I don't like the other pharmacy's around here. And now this is the third bad interaction with them in six months' time. I wonder what changed with them. Is it just new ownership or new management? I put in a call to ask nurse how long I can let this go without treatment. NO ONE likes being treated like they don't matter when it concerns who is on their healthcare team. Pharmacy's are part of a healthcare team for an individual. People who have been loyal do not like to feel like their loyalty is disregarded either. I'm not out of line here. The only out of line thing I did was drop the F bomb a couple times. I got the yeast infection because I was on the antibiotics. Now see after hours nurse called me back calling office tomorrow seeing what they can do and then First Choice does have a pharmacy, so I'll take my business there... I'm done. I do NOT recommend Rockville Pharmacy to anyone at this point. They have changed and do not care about those in the community who are on fixed incomes anymore. We have a lot who are. First Choice Healthcare Centers has always been good to us and I go to them for everything. They just started this pharmacy so I'm going to call them and see about rolling everything including my daughter's things over. Want to know what the problem is? Yeast Infection with an open wound. I have a boil that just burst and another one that will be soon on my inner thigh. I have to be very careful the yeast doesn't get into the bloodstream through this open wound. The pharmacist didn't need to know this!

Rockville Pharmacy is great! Super helpful and friendly staff. We used them for prescriptions and…read moresupplies until our insurance forced us to use prescription by mail.

Absolutely love this pharmacy. Whenever I call a person answers right away, instead of an automated…read moresystem with 20 different choices when I really just want to speak to a person. Pharmacist Michael and his entire staff are just great. Thank you for all that you do!

Great neighborhood pharmacy. Always very friendly and helpful. Make it your neighborhood pharmacy.read more

I've been getting my prescriptions from Pioneer Health Compounding Pharmacy since 2017, and they've…read morealways been professional, friendly, and easy to work with. Just a heads-up for anyone new: prescriptions here take a couple of days because it's not like CVS or Walgreens -- they actually custom-make your medication. And that's what I love most. Everything is tailored to your specific needs, not a one-size-fits-all approach. I highly recommend them.

I have been using Pioneer for many years and they are the best. Very kind and patient staff but…read moremore importantly, super well educated, knowledgable pharmacists who have done advanced training in Functional Medicine and more. Highly reccomend them.

Clerks are very knowledgeable, professional and friendly. Welcoming atmosphere, store is well…read morestocked and clean!

I am shocked by the reviews. I've been going to their store for 4 years now and I'm always greeted…read moreby friendly staff and asked if I need help. Store is always clean, products are placed in order and maintain properly. Cashiers are always very nice.

I have found Arch street Pharmacy to always be responsive to customer needs. If I had an issue with…read morereceipt of a prescription, they put in the extra effort to obtain resolution. The staff are always pleasant. Free delivery is a bonus.

Had a package dropped off since this location is a UPS access point. Hours are listed as closing at…read more6 pm on weekdays. I arrived at 450 pm on Friday to pick up my package and was told that they are closed. The employees were standing around already with coats on waiting for 5 pm to close the store. They shut off the lights as I was walking in which had me confused since it's supposed to close at 6. They said that they were closed and I asked what time they close and they said 5. I said it's 450 and hours are listed as closing at 6 not 5. They said that they close at 5 and to come Saturday after 9 am. As I was walking out one of the employees mumbled something and the 3 of them laughed. Very unprofessional location and if they close at 5 then why were they already closed at 450 with coats on waiting for 5. Which imo means that they closed at 430 due to having worked in retail myself and knowing that the register has to be balanced and counted before leaving store. So they closed way before I arrived to have everything done and already with coats on and purses in hand 10 min prior to 5.

The best pharmacy in New Britain! The delivery drivers are wonderful, they know to wait a few…read moreminutes to allow their elderly clients to make it to the door to answer them. The staff is also very nice. Communication is excellent!

I would give them 10 stars if I could!…read more Amazing pharmacy that had my out-of-stock (in over 20 pharmacies) medication. Found out the owner is local and lives on the same street as my parents and went to school with my stepbrother! I showed up 5 minutes before they closed on a holiday weekend and they were amazing. I will be transferring all my prescriptions here. Also my very expensive medication was 20% cheaper than CVS. Spread the word! Local pharmacies are the way to go, down with the big name brands that couldn't care less about you. I can't say enough good things. Spend your $ here, they actually care about their customers

I ordered 2 hotdogs and waited while I watched people with my exact order be served ahead of me…read more Multiple people who walked into the store long after I ordered were getting their hotdogs. Kristen was the attendant. I'm shy, so it took me a while to finally speak up for myself--i didn't want to be rude. She told me the hotdogs were gonna take a while. She had given away the last hotdogs. I tried to ask her to check for my number to make sure it wasn't lost but she refused. Kristen dismissed me and walked to the back. She returned a few minutes later with a coworker and was laughing looking in my direction. 15 minutes later, the new batch was ready. Kristen had an order for 2 hotdogs so I was sure they were mine. But then she called order 137. We were 112. Luckily my dad intervened and said "no that's order 112." She shrugged then threw the hotdog bags at him. ??!! Insane behavior. An acknowledgement would've meant a lot, but instead it felt like I was being gaslit. I think they may have lost the ticket but she wouldn't look at my receipt to check!

Where can I start prob with the fact that I was walking and a lady slammed her cart almost into me…read moreno apagy but it should be 2 stars bc the hotdog and cookies