I don't suggest anything will change because I'm sure 1,000,001 people have wrote this place up or…read morethe one in Vernon. However, when you're in line for medication and there's 15 minutes left before they go to lunch and you get the window slammed in your face after you've been sitting there for five or 10 minutes?. You'll see why there's so much frustration. I think that's all I need to say to people. But I will tell you it will be things like this that will make many people leave for better customer service.

My husband went in to pick up my prescription 3 hours after he dropped it off and was told it…read morewasn't ready and that they were short staffed to come back tomorrow. I was just released from the hospital having major surgery and needed my prescriptions he was told they would transfer it to another CVS and they can't do that with a prescription for narcotics there were 2 more prescriptions with the original. They ended up filling them after my husband talked with the manager. We have since moved on to another Cvs so that we don't have to deal with this situation again they were all very unprofessional.

It's no longer there. Walked there and it's all boarded up. There's literally nothing downtown…read moreHartford anymore. Just wanted to purchase bottles of water and some snacks and couldn't find anything.

I'm so glad to have this drugstore close to work.. it has proven to be a life saver more than once,…read moredefinitely a trusted name so I don't have to think twice, it's my go to store. Such a convenient location to pick up prescriptions or even a snack, which I do most often. Look for the weekly adds, there is always a sale on most things. You can also pick up additional coupons using your extra care card. It always busy at lunch hour but the checkout line move really quick....in and out in a zap.

Went in for passsport photos. The website says you get Free digital copies. The digital copies…read morelater were full body and not Passport photos. Called, they tried again. No dice. Friend did the same thing. Store says its a corporate issue. EMailed Corporate a few times and nothing back.. they do not care.... I don't uually go to Walgreens and will never again for anything. Nobody takes ownership at the store or corporate.

Awful customer service pharmacist sucks. No customer service what so ever. They made a mistake and…read moreI have to pay for it

Chronically understaffed! Have waited 15 minutes to actually see anyone in the store because the…read morenight cashier was the only person on and they had to cash out the drawer.!!!! Presently waiting a half hour for a passport photo because they don't have enough cashiers on duty. Pathetically understaffed!

prescription ordered and received notification it was ready in a timely manner. Arrived to find…read morethe entire pharmacy closes for lunch from 130 to 2. I understand the challenges of taking lunch while maintaining operations, but closing a pharmacy advertised as open 24hrs in the middle of the day is a pretty poor way to run a business. I will be taking future business elsewhere.

I was told twice that they had my prescription in stock, after which I had spent hours trying to…read morefind, only to find out when I called back and spoke with a different pharmacist the next day that they actually didn't have it at all. The pharmacy member had a different prescription in stock which was the wrong prescription. At no point did they call me back to tell me this. They handled everything terribly. The initial pharmacy member was rude and clearly stressed to the point she couldn't handle her job. Would avoid this pharmacy!

On hold for over an hour when 1:30 (their lunch time) hit and the call disconnected. Waited for…read moretheir lunch to end, and called back. On hold for 22 minutes when someone answered. I explained why I was calling and they said "we don't have time for this" and hung up on me. Ridiculous. Update: on hold for another 37 minutes when someone picked up, said "haven't you figured out we are not taking calls?" And hung up on me.

I have been a customer at CVS Store #1166 for many years, and my concerns with this location have…read morespecifically been related to the fulfillment of my 90 day supply prescription. Every three months, my order was either not ready by the time indicated via text or email, or it was out of stock, forcing me to visit another location. This changed once Manager Christine Stengel began overseeing my prescription. Since she stepped in, my orders have been handled accurately and on time. Honestly, if it were not for her exceptional service, I would have transferred my prescription to a competitor. Please acknowledge Christine for the outstanding customer service she provides.

When it comes to drugstores, I typically turn to Walgreens. However, I was in Windsor yesterday and…read moreI stopped by the CVS. Right as I walked in, there was a nice assortment of fresh spring flowers and plants. I came in for some eyedrops. So I headed towards the pharmacy to ask the pharmacist for a suggestion. He was very kind and offered me a suggestion, he said most of them are the same, but the less expensive ones you'd have to use more frequently. This CVS was very well stocked. There were some brand new items I haven't seen or heard of before. They have self checkout registers and a person working. I purchased two items, my receipt was as long as I had purchased 500 items. This is a change they could make, unnecessarily long receipts.

This has become my default pharmacy since it's so close to my office and conveniently located on my…read moredrive home. It's a pretty standard Walgreens. They're always pretty well stocked, and there are usually multiple (competent, helpful) employees walking around the store if you can't find something or have a question. Most evenings after work, they only seem to have 1 register open, so there can be a bit of a wait. It isn't a big issue, but something to keep in mind if you're in a rush. They recently moved some things around inside the store. After 6-7 years of coming here, it's disorienting. But I'll soon enough redraw the store map in my mind to match the new reality. :)

The Walgreens in Manchester on Main Street gets only one star because the Pharmacy staff is…read moreterrible I went in one day and the Older blonde staff member got all nasty with me. My Dr wanted me to get my new med. Since I was unable to drive ,gettng my prescription would be difficult. I would need to hire uber etc all The pharmacy manager told me were closing for lunch and almost brought the window gate on my hand I got home and half hour later i got the automated message my meds were ready. I got in touch with the pharmacy to request it be delivered. Was told they don't do that. I have been a walgreens customer for close to 20 years. The new staff could care less about you! I finally got them to deliver to me home. I wasn't going to be home so left a message in my mail box. I got a message and photo and the driver just left it by door. WTH! So just had an ER visit and dr sent the med to Walgreen. I got them same run around from the dead fish on the phone. So I got in touch with CVS and they transferred the script to their store and within two hours , I had my meds So now I am going to let CVS have my business No wonder Walgreens is closing stores Wish they had never promoted Jeff the pharmacy manger . He was great My advice don't go to the Walgreens on Main Street you are wasting your time Also have to tell you about poor customer service on the front register as well Beverly is rude! When ever i had to cash out and she look at me in disgust. She acted like my money was poison . Barely took it from me RUDE ! RUDE! RUDE!

I just visited this pharmacy for the 1st time ever, & it is fantastic;…read morevery FRIENDLY & KNOWLEDGEABLE, very neat and clean. Extremely smooth and efficient. The staff is wonderful. This is how all pharmacies need to be; PERSONABLE

My family members and I have been visiting this place for the last 15+ years, and overall we can…read moreattest to a 98% overall satisfaction. Congratulation for a job well done, and keep up the excellent customer service. Thank you very much.

Pharmacy good. General staff good. Store clean and well organized. 4 stars for prices high, even…read morewith their store card called 'extra care.' Vaccines here have been quick. Good communication through text and phone calls. There was a blip on the news about pharmacists being overly stressed.

I went to the store in Town Center, South Windsor to get…read moremy Covid booster shot last night. This is the photo I took inside the kiosk. If I wasn't so anxious to get my shot I would've turned around and left. I would NEVER return to this store for any kind of medical services. Absolutely disgusting.

This is a good place to buy hair products...if you know what you need/want. However, for those of…read moreyou with wavy or curly hair who follow the CGM (curly girl method), you really can't rely on the advice of the sales staff here. The saleswoman who helped me had a great personality, but she didn't seem very knowledgeable about hair porosity & had not heard of the curly girl method. If I know what I need, I go here, because it's very convenient. If I need advice, I go to Ulta.

I went into the store this evening REALLY excited to by hair dye because I got tape in extensions…read more As I'm trying to find the perfect shade, Sam was more than helpful. Not only was she knowledgeable, I felt like I was shopping with a friend. She helped me find the affordable option, but the best option at the same time. I went to cosmetology school but have been out of the game, so it was nice to have someone who knew what they were talking about too. I have always had a good experience in this store and tonight just made it even better. Thanks Sam and thanks Sally's for hiring real people who know their stuff.