When I walked in the owner greeted me right away. He was upbeat and very friendly. I was only…read moreshopping for a flower for my hair, but I found some other goodies. The store has a lot going on and it was a little crowded. But they had a lot of products. They sell earrings, makeup, nail supplies, wigs, perfume, and more. The owner overcharged me on accident, so he gave me $3 off towards anything in the store. So I thought that was nice! I like their earrings because they're cheap and I won't freak out if I lose them. I like this store, mainly because the owner doesn't follow you around like I've experienced in some other hair stores. Check them out!!

Why haven't I heard of this beauty supply store before?!…read more Honestly considering making this my new go to. Randomly stopped here with a friend that has visited before and it was a good experience. The store isn't huge, but it isn't crowded inside. This store has just about everything you could be looking for! They also had a sale for wigs (2 for $50) which isn't a bad price. They also have various other items than hair that you definitely need in your life. On top of everything, the employee (owner?) was so welcoming and made us feel at home.

This was our first time coming to shop here...I was grateful to see it was a Black and female owned…read morebeauty supply with a nice selection of wigs, hair extensions l, and product. The owner is so kind and patient and will find whatever you need. I bought a wig and she helped style and suggested other units....but I definitely will be back!!

Always a great experience! Mrs. Marva is so kind and helpful. If she doesn't have what you are…read morelooking for she will order it for you! Hair care products for all. Stop by... you would be disappointed

Bad Situation Turned Good…read more This past Friday, November 17th, I purchased two Andis products from this store (1 Andis Profoil Shaver /1 Andis T-Outliner). To my dismay after returning home, while attempting to turn on the T-Outliner, I found it to be inoperable. Unable to return the product that day due to a weekend trip out of town, I returned to the store today to exchange this product and to ask about the possibility of exchanging the "Andis" Shaver for a "Wahl" Shaver. Upon my return to the store, I had a negative experience with "Jay", the store manager. He questioned me (did you drop it?) and alluded to me being untruthful after seeing a hair follicle on the side of the T-Outliner (which may have been picked up from my bathroom while using another product). After some back and forth, between myself, my brother and Jay, Jay tested the product and confirmed that it did indeed not work. He tested another T-Outliner and allowed me to exchange the defective product for the working one. Consequently, after Jay opened the box for the Shaver, he identified hair shavings inside the blade opening, keeping in mind I had not opened the box. I was shocked by this. Jay informed me that he could not exchange the shaver and that the new Outliner was non-returnable. After this interaction, I was angered and very offended. I quickly decided to call back to the store to gain the owner's contact information to further discuss the matter. After making several attempts to call, I finally got in touch with someone. To my dismay, it was Jay, the associate I had interacted with prior. Jay informed me that he was the owner. I explained to him how I had felt about his rudeness and after several minutes of talking, Jay apologized and informed me that he would accommodate my need to exchange the shaver. Long story short, Jay handled our altercation in a professional manner. He admitted that he had maybe based our interaction from past experiences from customers that tried to get over on them. I definitely understand this viewpoint, as I have worked customer service for several years. Overall, Jay made my day by taking time to hear me out and assisting me. I will definitely return to this store just because of how this young man handled this situation. He owned up to his mistake and helped me out in the end.I have much respect for him and his willingness to turn a bad situation into a very positive one. Thanks Jay! You've gained a repeat customer in me. Shop here!!!

I visited Diamon Beauty supply a year ago and vowed not to return due to poor customer service. A…read morebarber recommended I try again because he has such great experiences with the employees. Not so true about that. They have an extensive selection of products but perhaps he should invest some of the funds on customer service. The young lady at the register was rude with an attitude, so that's it for me.

I always come to the store when I'm looking for accessories, makeup, or hair products. They have a…read moregood variety of items to choose from. They also sell fragrances, contacts, lashes, jewelry, and lots more.. The owners and staff are nice and normally friendly. They always have Christian music playing and its nice to listen to while shopping. They normally are pretty cool but on this occasion they followed me around which made me a little uncomfortable. I'm assuming people have been stealing. So to a point i can understand. But i almost walked out and didn't buy anything. It was just to obvious. I spend good money there!! That's my only complaint. They have tons of wigs and hair pieces to choose from. Most are lace fronts which are more expensive. I like this store. Check them out!

This store has lots of wigs, extensions and costume jewelries for ladies on a budget. Wanted to try…read morea wig but was asked to pay $1.00 cash. Their few postings make this a less customer friendly.

I've been inside of Manhattan Beauty Supply a time or two. They have a huge selection of hair and…read morewigs. I do enjoy looking at the many accessories that one can select. I've never purchased hair from here as I don't need it and wouldn't know how to use it. I did come in one time and they let me try on tons of wigs. I would recommend this place if asked.

The best customer service!! Everyone is so patient and attentive! They really tailor the experience…read moreand explain everything, even for picky customers like me who need a perfect root color match! I truly love coming here, and the discounts are always great.

Sugar Mango Soaps and Gifts is such a charming little boutique. My family and I got to make our own…read morebath bombs. We picked the scent, color, and molds, which made the experience really fun and personal. We also purchased a candle that smelled amazing. The store is full of unique items, from ornaments and cards to jewelry and handmade gifts. It's the kind of place where you can find something special for yourself or someone else. A wonderful, creative spot worth visiting!

Danielle is so sweet and made our bath bomb making class so fun! We got so many cute bath bombs…read moregreat for gifts!

This is a nice BBE store and is well-stocked with all the goodies you expect seasonally and new…read morereleases. Staff are friendly and they provide a consistent BBW experience.

This Bath & Body Works is located at the Pembroke Square Shopping Center (formerly Pembroke Mall)…read more I've passed the place many times, but I had never gone in there. My visit here was on August 29, 2024. This store is very easy to see when entering into Pembroke Square from Virginia Beach Blvd. Parking in front of the store is limited, but there is other parking available as well, so there is plenty to go around. When I first came in, it looks similar to other locations, except that it is a much larger location. There was quite a bit of stuff to choose from. At the time, there were lots of fall and Halloween themed items here. They always seem to have some type of sale going on, and this time was no different. I explored the store for a while to see what they had. On this particular visit, I didn't find anything I wanted to get that day, but that doesn't mean anything as I wasn't necessarily looking for anything in particular. I ended up not staying too long because it was hot in there that day as their A/C had gone out. Overall, the staff were very friendly and helpful for any questions. Since they are a larger location and have more things to choose from, I will be back in the future to see what else I can find there. I like that they change with the seasons and holidays. If you're in the area and looking for a Bath & Body Works, this location is worth visiting.

Friendly staff. They are a blast and so much fun. I absolutely enjoyed speaking with them. I came…read morelooking for some Diptyque products and they had NONE. Come on VA Beach. I have to drive to DC to get Niche products? We have to do better. Get some products in your store and help us out a bit. You should at least have 10 fragrances in stock for this brand and candles. Not that dried up stuff on the shelves.

Sales associates were friendly and inviting to my wife and I. Wife was looking for eye shadow and…read moresome general make up, staff was more than accommodating for her needs. Store was clean and well lit. 5 star service

This beauty supplies store has it all. Wigs, accessories, make-up, nail supplies, jewelry, and…read moremore. It's a bigger store with lots to look at. The lady who works there was nice and helpful. They were having a 30% off sale on all wigs. But honestly I think they mark them up a little so you feel like your getting a deal with the 30% off. Because the wigs are kind of pricey. But they have so many to choose from. There's a section in the back where you can try them on, and they'll even help you style it. The store is well stocked and has some interesting things inside. Some of the lipstick and eyeshadows have testers, which I can appreciate. They have cute costume jewelry, so I love getting earrings from here. Because I won't freak out if I lose them, because they're inexpensive. I lose an earring almost every week. Lol. They had cute nose rings . I also saw they sell air fresheners. They had a few Arabic scents. The eye lash section was a decent selection!! With so many to choose from!! They also have nail supplies, like brushes, acrylic, tips, and etc. If you're looking for hair or nail supplies, check them out!!

The only beauty supply store I go to. So clean and the…read morestaff is extremely helpful and friendly. From the moment you walk in they greet you and they ask if you need any help looking for anything. The items are priced reasonably. There's an abundance of products for everyone. From hair, make-up, waist beads, accessories and so much more. The owners are also so nice and personable every-time they are in the store.

good hair dye ive been here 3 times and every single I've been there the people that work here…read morehave been extremely rude!!! Talking crap On different customer every single time. Good product but awful customer service.. don't come here if you don't want to deal that that

Baaabeee....Everything was 25% off. Let's just start there. Lol I looked online to see if the store…read moreclosest to be had what I needed and when I saw 25% off all hair care products I really didn't care if they had it or not. But I visited this location close to 4 pm. I was happy to see the signs for the sale displayed in the window and throughout the store. The products were clearly marked letting you know what was on sale. All the shampoos conditioners , for my naturals all the curling and twisting custards , all 25% off. If you're looking to try any new products this would be a good time to go. I came in to get some products to style a wig. The cashier who checked me out was very knowledgeable about different tools and products. Also upon entering I was greeted immediately and asked if I needed any help looking for a certain item. For me I really like when I'm greeted and asked if I need help. It's so easy to get in a store and say you're there for brushes then you end up buying eyelashes. Lol at least that's me. But when an employee asks me what I'm looking for It helps me save money and also time. I've heard in the past that Sally's doesn't cater to women of color (melanwhat I saw at this location there were a lot of products that catered to my brown skin family which was nice to see. So for that I will definitely be returning