Dr. Tom and his team are truly exceptional. From the moment you walk in, you can feel that they…read moregenuinely care about their patients--not just the results, but the overall experience and comfort level. They bring top-notch expertise and exceptional customer service to an island where options in this field are limited. Dr. Tom's bedside manner is outstanding--he's kind, patient, and takes the time to really listen. I never once felt rushed or pressured into anything. In fact, what stood out most was how honest and grounded he is. He offers thoughtful, realistic guidance and never tries to "sell" you on procedures you don't need. It's rare to find a plastic surgeon who balances skill with such a sincere, patient-first approach. I left every appointment feeling informed, comfortable, and confident in my decisions. I wouldn't trust anyone else--highly, highly recommend Dr. Tom!

Dr. Tom and his staff are No Ka Oi!! Not only are they professional, knowledgeable and friendly,…read morethey are extremely well trained and pay attention to detail. Dr. Tom performed a very complex and lengthy procedure on me. I am 4 weeks post operative and I couldn't be more pleased with my results. From my first consultation to follow up care after surgery, Dr. Tom was personable, engaged, interested and explained how to proceed to achieve the best possible results. He has a sense of humor and made this experience fun and relaxing. Dr. Tom and his staff were always available to answer any questions and/or concerns throughout this entire process. Dr. Tom actually called me several times to speak to me directly versus having his staff be the liaison. When was the last time a doctor actually called you!! The weeks leading up to my surgery, when I got nervous, needed further explanation/reassurance or answers to probably the same questions I had already asked him, he was right on board and took the time to walk me through everything. I personally know two women who have had the same experience with Dr. Tom and his staff. He is an asset to our community with his knowledge, personality and precision skills. Mahalo nui loa Dr. Tom and staff. You guys rock!!!

1.11.2025 - Saturday…read more I'd like to give a big shout out & Mahalo to the two ladies who were working on this Saturday, they work in the MAC section, Lea & Stephanie. They truly saved our lives on this day & I wasn't more grateful after that disaster we had in the back part of the salon. I believe the MAC girlies should be allowed to do make up & it's another form of sales esp with the products they used. On my next visit I need to purchase that MAC primer, when she prep'd my skin it felt great. Lea you're an amazing Make Up Artist & my make up truly turned out amazing on this day. I enjoyed the connection with the conversation we had and sharing what you're doing next when applying make up to my face. Stephanie was also amazing as well ; both had great customer service. I'd like to thank Louise for her time, she was a nice person but I believe she should be a rep on the floor or just needs more practice with Today's make up generation. She was a joy to have a conversation with but what I thought was going to be a full face glam she told me I was done but it wasn't completed. I had to apply my own lashes & all she did was put foundation or CC cream which wasn't my shade. We did pay full price for a service that wasn't received which is why I stopped her & decided to go to the front of the store to ask for help. This is the ONLY reason why I'm giving this location a 4-star review bc those MAC girls really saved us.

Just another business that will be closing its doors one day because it's more convenient and…read morecheaper online... save on gas and don't have to deal with people who hate their job. SUPER disappointed in my last experience at the store ... so much that I'm not going back.

As per my previous review I go to Dr Herbich to get botox in my masseter muscles to stop me…read moregritting my jaw. It does the job and it lasts for 6+ months and saves my teeth from cracking and chipping, plus big dental bills. Dr Herbich is professional, quick, I find it painless and don't use any numbing cream or ice, and I'm in and out quickly. Dr H signed me up for a points system to receive discounts (masseters need a large dose of botox) for which I'm grateful. His receptionist is very friendly and helpful. Free parking, don't be put off by the exterior of the building as the surgery is clean and modern. I find Dr Herbich cheaper than LA for botox which is amazing since we are on island!! I've been seeing Dr Herbich for over 5 years now and will continue to do so.

Dr Herbich and his staff are amazing! He does absolutely amazing work with every procedure. He is…read morealso very quick so the pain is minimal. I never feel rushed in and out of the office. Dr Herbich is also very accessible. He has answered questions for me day or night. Also the best prices on Hawaii. I have referred many friends and colleagues to his practice and will continue to do so. A+++!

Scheduling, reminders, and intake are smooth and efficient (thanks Debbie). Clinically Dr. Endo is…read moreoutstanding. She is well trained, experienced, and has a soft caring demeanor. She and Collette helped me more than words can express.

Been going to Dr. Endo for several years, at least twice a year. Every aspect of an office visit is…read moreconsistently pleasant. Her staff, Debbie, Mary Lou and Collette are friendly and professional. Dr Endo is quite adept and thorough. It also helps that she has a great sense of humor and a wonderful "bedside manner". I can highly recommend them.

Shauna is AMAZING! I was a bit nervous about what to expect…read morewith semi-permanent makeup, only because I've had tough experiences at other places. But Alohi Aesthetics is the best at what they do. Shauna helps you feel comfortable and teaches you about the best brow shape for your face. Once you and her approve, then she gets to work quickly. Plan for at least a couple hours. She's very thorough too. There's an initial appointment and then you make a follow up appointment for brows. For brows, you have to make an appointment via text. Their website is very detailed and tells you all you need to know. Don't wait any longer, make your appointment now because she can be booked a month in advance. Alohi Aesthetics place is adorable, relaxing, clean, and welcoming. Be prepared to look for signs to figure out where to find this hidden gem. You'll love it!

Shauna is what I call a perfectionist. I am sticking to her! My sister kept telling to try…read moreShauna, after a year I've decided to try her out starting with my combo eyebrows and now my lashes. 100% satisfactory to me. Love the ambience in Alohi Aesthetics. They use Vagaro so it automatically reminds me of my appointments. I feel more beautiful thanks to Shauna.

I find this important for my mental health and maybe yours. I consulted with Dr Yu regarding my ab…read moremuscles had separated which is called "Diastasis Recti" and an abdominal hernia which was causing distention. My research showed this correction is usually done by a Plastic Surgeon. I saw Dr. Yu and he informed me he had preformed this surgery many times and was confident he would be able to take on my care. Mind you I had insurance and could have seen another surgeon but I had great confidence in Dr. Yu and a great deal of concern knowing this is a cut hip to hip incision, the scaring etc. I opted to pay over 13K for his personal care. I came out of surgery and it was the worst. I could not take 2 steps without assistance for weeks which turned to months. After my dressing was taken off in his office, the terror my soul endured is forever scarring. I was told this happens, not to worry and to put this prescribed cream on it. I thought this cream would heal the area, sadly this was only the beginning. I was not informed I would end up with a hole that literally held 3-4 (4x4 gauzes deep) This is called debridement, Dr Yu had to continue weekly to cut deeper and wider to reach healthy tissue, then stuffed with gauze and cream. Hence, My surgery was in early December with known knowledge I was moving off Island end of February 2023. My move I had to delay until end of March. I had a injury to my shoulder and had experienced really bad medical care (5 surgeries) and was now on a mission to reach UCLA on the mainland for proper medical care to a very damaged shoulder. Another reason I went private with Dr. Yu and signed my rights away in addition to over 13K. I had great fear to say the least and wanted to be sure I had the best of the best. Upon my departure to the mainland I was concerned, upset, frustrated, in pain, sad and my spirit finally broke. Dr Yu had ordered me that cream from his distributor to take with me considering I am now going to have to seek follow up care on the mainland at my expense. I said my good byes and was asked for another 40.00 to pay for the cream after spending hundreds on the purchasing of gauze, tape, and the cream weekly and rides to his office as I could not drive. Upon arrival of the Mainland I was immediately put on a "Wound Vac" I was attached to this 24/7 and weekly appts at the hospital. That gigantic hole took another 6 weeks under constant care and medical technology. In my opinion I should have never been home on my own with a gigantic hole shoving gauze into it. YES, this was over 20K and I am the lucky one whom is paying for it. Second* The incision is horrific and I hate to even see myself in a mirror, I have spent several hundreds on scarring sheets, gels, creams you name it. I am still almost a year in complete sadness and reminders of this horrible event. I finally got the courage to write to Dr. Yu asking for my 13K plus returned to me so I could use it against another 16K to fix this nightmare. I was given my quote by the plastic surgeon on the mainland whom took my case and is willing to fix this mess 16K. I felt this was fair and would be the right thing to do. This 13K has turned into a financial nightmare pushing my total medical costs to more than 30K and if I want to get this corrected I need another 16K. Dr Yu did call me back and we did in fact have a nice conversation and the end result is Dr. Yu would be willing to operate on me again to correct this mess. I would pay for all other costs associated with the medical procedure. I believe it is around 8K I would need to pay. I would need airfare, someone to look after my care, a place to stay and a vehicle and airfare to get back to the mainland. Last, My medical records read "Tummy Tuck" when I received them but hey my hernia and abs got repaired I HOPE! Reality I will forever look this way. I do not have the money for another correction either by Dr. Yu or the surgeon here. Lesson: Do not do a procedure you cannot afford if something goes wrong and you must be able to trust the person whom severely scarred you to make that same incision and try again on you. I hope this helps just one person make the right decision and thru me realize what can happen and there is no refund. ******I tried to post photos but yelp won't allow - TO GRAPHIC ****

I'm so happy I called and spoke with the girls in the front they were very helpful in scheduling my…read moreconsultation. The office has plenty of parking and my impression of the office is that they take pride in this beautiful space. Dr Yu was very knowledgeable and is so patient he took the time to answer all my questions. The staff is wonderful and I felt completely at ease as it was a lighthearted "judgement free zone" during my decision making process. Dr Yu and his staff has an attention to detail and his experience over the years made my experience so easy and stress free. Dr Yu really took his perfectionism seriously when he provided excellent results. I couldnt be happier that I decided to go with him.

Cherish did an amazing job on my brows 5 years ago & they are still going strong without any…read moretouch-up's, I am greatly satisfied with my results! The studio is also very clean & well maintained.

Was able to fit me in for an appointment at last minute.. Easy to talk to, she went step by step on…read moreprocess since I was new.. I was very pleased with my results