Caring, Good listener, Professional, Humorous, Motivational, Trustworth. Robert is all of these things and more. I've seen Robert a few times for back pain that has impacted my daily life. I've left with an adjustment that helps with my discomfort. And I always seem to get something on the side from Robert that I don't expect - an appreciation for life, a local club suggestion that serves up amazing Rumba music, a cool option on how to make amazing chicken stock. Matt says if you need a chiropractor you can trust, see Robert Townsend . I promise you will leave with less discomfort. And maybe as you leave you will say hmmmmm, I should make that chicken stock tonight or why don't I try that local music club this weekend.. read more

I always take time time to read other people's reviews before I write my own to see if there are any shared experiences that I can relate to. Over all I see that my experience with Dr. Townsend is just as good a most of his other reviews. I started committing g to Dr. Townsend after I moved and my old chiropractor was just too far out of my way (I really do miss my old chiropractor). But Dr. Townsend is super talented with his techniques he uses for adjustments. His availability on his schedule is a lot more open than some other Chriopractic offices I have been to. Every I come in to the office for a visit whether it be because I am in pain or for a regular routine adjustment I appreciate his attentiveness to what my needs are at that time. I always leave feeling better than I did when I came in and even better the next day. I appreciate the service I receive read more

Thoughtful caring treatment. He knows his stuff and is generous with his knowledge and advice. Highly recommended! read more

Listen, I know you don't believe in things like magic. But I can honestly say Dr Robert Townsend is a Bone Wizard. That man does miracles with his hands and has fixed me many a time, and more importantly my back. He's a wonderful dude and just an overall great time to hang out and chat with while he snaps you back in place. I always feel wonderful after going and always want to come back. I can't suggest him enough with how flexible his schedule is and how he'll turn you flexible too. read more

There are a variety of chiropractors out there and their quality varies. At this point, I have been to probably 10 different chiropractors over the last 30 years. Robert is the best so far. He is compassionate, friendly, and got right to the heart of the pain I was experiencing. No fluff, no gimmicks. No high pressure sales pitch. Plus he accepted my insurance (United Health Care). read more

I came in here at the end of May/start of June because my back started hurting pretty horribly. I made the appointment the night before as this was one of the few places with online reservations, and chose 8am to be the first appointment of the day given my severe back pain. When I came in, they gave me an intake form, which literally has the outline of a person, and you're asked to mark where it hurts. So, I did. I marked my mid back, on the left hand side. I then found out that despite it being 8am, the doctor was not yet there. When he arrived at 8:05 or so (sorry, my expectation is that if you have 8am appointments, you're probably arriving before that...), he took me in the back and proceeded to tell me he had allergies, which was why he was sniffling constantly - which felt rather disgusting as he was working on me. We discussed my back and I, again, told him where the pain was: my mid back on the left side. We discussed that I already have an ergonomic set up at work, and he theorized that it was my rib and proceeded to do some clicking manipulation with an instrument. Great. Except, he kept working on my right side. I assumed that he would then move on to my left. And he did, very briefly. He then told me he was done. I asked him why he worked on my right side, and he said he followed where he was feeling it. I said ok, but if it hurts on the left, shouldn't you do some work on the left. He looked puzzled for a second, then picked up the chart where I had marked where it hurts, and, I kid you not, said "Oh you're right, it's on the left". He then paused, and told me that because it's rib pain, nothing he did would help anyways, and I should really consider getting a good bra and an ergonomic setup and hope for the best and come back if I wanted to. Definitely not coming back, and would never ever recommend him to anyone. Go anywhere else, seriously. read more

I think feel in love with Dr Townsend today. He seriously helped me with some of my pain issues. I walked out of his office like John Travolta in Saturday' Night Fever. read more

Dr. Townsend is amazing at what he does!!! I came in based off the amazing reviews and they were not wrong. It was my first time at a chiropractor and he made me feel very welcomed and comfortable through the process. He is very knowledgeable and gave me great tips for my back and neck problems. A week later and my neck feels great. I highly recommend coming here!!! Thank you Dr. Townsend!!!! read more

I absolutely recommend anyone in need of chiropractic care to come here. Dr. Robert always has his patients best interest at heart by providing excellent care for each case. My husband has had a few back issues and he trust in Dr Robert to help! Thank you Dr Robert!!! read more

Pretty good. Best tune up for my overused body but 8 wishes they had a massage machine to loosen up the muscles first. My muscles hold on for dear life and sometimes it makes the adjudtments hard. read more

It's so nice to have a chiropractor in walking distance of my office, so the "walk in" in is the real deal. Takes Kaiser insurance, a big plus. Dr Townsend is a genuinely caring and competent practitioner. I went because my neck was really stuff. I left feeling relief. Great neighborhood business. read more

I walked into this office with tears in my eyes after a week of mysterious back pain. I had quotes from other chiropractors who were going to charge me 200$ just for the first visit! I teach high school and I needed relief fast so I could get back to work. After one visit Dr. Townsend eased my mind and my back pain. He told me I would only need a couple of visits and he was right! I went to him a total of three times and I am now going about my daily life and even back to the gym! I am beyond grateful and will recommend this place to all my friends. If I ever have back or neck pain again I know exactly where I'll go!! read more

Fabulous care and attention. I've booked appointments during migraines, sciatica pain, and even neck pain after bike collisions...every time I've walked out of my appointment feeling amazing. This alignment is always gentle and always spot on. read more

Dr. Robert ,he fixed my lower back pain .I had a lot of pain for more than 3 weeks and after 2 visits I'm much better .thank you ,Dr.Robert

Dr Robert T is awesome , he's priced very reasonably and knows his stuff! This allows regular visits and true relief thank you! Highly recommended read more

So my back went out on Dec 10. I had sat in just a slightly awkward position for half an hour holding my sleeping infant daughter, and I felt a little odd when I got up. For the next 2 days, my back hung around in sore back purgatory, and then I woke up and it had completely gone out. I couldn't hold my body upright for more than a few seconds at a time. It was a little funny at first, in a black humor kind of way that healthy people experience when they get hurt. Ha! Look at me scooting along the ground with my hands and toes. Hey, I just peed in a big yogurt container because I can't make it to the bathroom. I should Facebook this! I crawled for 3 days, hoping I'd wake up magically fixed, but that didn't happen. Once my sense of humor and optimism died, I saw a medical doctor and got muscle relaxants and painkillers (and became part of the epidemic!). These helped me a tiny bit. I was able to sleep on my back and walk for very short distances, taking tiny steps at a time, with my face twisted in agony. The next day I saw Dr. Townsend. I had never been to a chiropractor, and wasn't sure I believe in them, but I was desperate. I was out of sick days and starting to use vacation time. I was starting to wonder if I was going to have to learn how to be an invalid dad to my two kids. Dr. Townsend did a few tests and then cracked my lower back twice. Immediately, I was able to walk without making the scream face. I stayed home the next day to recover a bit more and then returned to work. I went to work the next day and got another adjustment and also picked up a belt for my beck. I went to the doctor again one last time a week later because I had to drive 7 hours to LA the next day. (My back held up great.) It's been almost a month since my back went out, and I'm almost back to normal. I've stopped wearing the belt a while ago, and I can work out again. Oh, yeah, I can pick up and play with my kids too. I probably should have listed that first. A few tips: (1) Go to Dr. Townsend or another chiropractor sooner rather than later. (2) Ice the shit out of your back after adjustments and the next day. (3) Buy a belt. I got an awesome one at Safeway for under $20. (4) Don't do any twisty stretches after adjustments. I looked up lower back stretches and did them a few times a day. One involved twisting my legs, which made my lower back pop. Don't do that. read more

Neck pain to backflips! Actually. Had been working on a friend's car and earned a really stiff neck, a tight knot on the right side of where the neck meets the skull, like I've never felt before in my life. Limited mobility was an understatement. This is days before a 4 day, 1500 mile roadtrip. With time running out, I found Robert's practice right here through Yelp, did a bit of reading on his website and showed up to the office. Other recommended chiros did not have appointments open same day, so the walk-in aspect was clutch. 5 minute intake, 3 or 4 pages on a clipboard later, I was taken into the room and a couple minutes later Robert started working on me. He explained his process and some theory behind what goes wrong and how it is addressed. In and out in about 30 minutes. Fast-forward 24 hours after the visit, I have full mobility back and feel great for the roadtrip ahead. Fast-forward 5 days after the visit, I am literally doing backflips on top of Mesquite Dunes in Death Valley. Writing this review about a week later and I feel great. Appointment and wait times: 100% Pricing: 100% Results: 100% Will be back at the earliest sign of pain in the future. Thank you! read more

The receptionist who in my opinion is the face of the business was not thorough, was looking to charge me $60 out of pocket when I have absolutely no co-pay she acted as if there was some mystery that needed to be solved when clearly I handed you my insurance card for you to check not to have the card and tell me that I still needed to pay you $60 and that you would send me a check that would offset the balance if there was one left over without even checking to see what my co-pay was a complete waste of time your receptionist needs to be retrained in my opinion Due to the fact a hassle free patient walked in who's insurance completely covers the procedure needed and now no longer wants to do business with you. read more

After 2 visits I am pain free. Range of motion, improved. I feel back to 100% normal mobility lol. If you are a first-time chiro patient who needs extra time and attention from your chiropractor, this clinic may not be he right place for you. If you've been adjusted and know what to expect, this man is awesome! What I've taken away from my experience here is that Robert knows what he's doing and he's quick about it, lol. He's friendly and does chat, but it's quick. That's it - you're in, you're out. 15 min, you're done! And you def feel better. I used to work for a chirp that sold treatment plans and when I asked Robert why he doesn't do them he said, "I wouldn't be a very good chiropractor if I had to see you everyday, right?" Lol. Duh, right. I came here BECAUSE reviews said the appt's were quick. I don't have time to sit here forever. I LIKE that he doesn't take Xrays. I think a good chiro can palpate the spine and know what's up. He is really, so so good. read more

Dr. Robert was awesome. He asked me a bunch of questions to assess and explain what his goals were and what I could expect. I was treated with courtesy respect and he checked in with me throughout the process. I was a little weary of seeing a male chiropractor at first considering this was my first visit to a chiropractor's, ultimately I know I made the right decision and I will be back to see Dr. Robert in his office again. read more

Thank you very much for fixing my neck problem today. I had been having very bad headache for over a month. Its been gone. You are very good Chiropractor. Thank you again. read more

I cannot recommend this practice more. It's incredibly efficient and affordable. I booked an appointment online on a Saturday afternoon after a week of fairly debilitating headaches and was seen first thing Monday morning. Dr. Townsend is really great at explaining what he's doing in the first intake session. He gave me a really thorough adjustment, it didn't take long but I didn't feel rushed. Took a while for the adjustment to sink in, but a day later, I felt completely better. Aspen, the receptionist, is great as well. Thanks to you both! read more

If you don't like to deal with BS, this is your place. I deal with BS all the time when I try to go to the doctor. When I hurt my back, Kaiser was the last place I wanted to go because I knew they'd charge me a $70 copay to tell me my back pain is normal and prescribe me some painkillers. My coworker recommended Robert's practice when I mentioned wanting to go to a chiropractor but not being able to afford it. I was willing to pay his prices so I didn't even have to go to Kaiser, but thankfully my copay is super affordable so I paid even less for each of my visits so far which has been really great. I highly recommend Robert's services! He is very straightforward and patient when explaining how to care for your body after your adjustment. I really appreciate that because sometimes I am scared of asking questions, but he makes you feel comfortable to do so. I'm grateful to have found him! read more

Dr. Townsend is the man!! He provides the best care and let's you know what needs to happen! He is transparent in the funniest way and doesn't hide his pricing. Everyone gets the same price and it's easy to setup an appointment! If you care about your spine and getting real treatment go and see Dr. Townsend! read more

This is the Chiropractor you want to see if you need excellent, first rate, affordable, short term care. He also has same day appointments when you actually need because when you are in pain, you don't want to wait days or weeks for a chiropractor appointment. This office also a wonderful, friendly, knowledgeable, and extremely helpful front desk admin staff, which can really make or break a business. I've been to see Dr. Townsend 3 times now and each time he's made my body and thus my life so much better. My first visit was for low back pain and I was cured after 1 visit. Then, a few months later I was suffering from serious mid back pain for more than a week and a half and I couldn't even take a full breath in without serious muscle pain. Immediately after that visit, I could BREATHE again without pain. I followed his advice to ice it 4-5 times a day and felt a good 50% better the next day. Yesterday I went for a very reasonably priced followup and now I'm 90% better, just waiting for the muscles to heal now. I feel that I can get the care I really need, when I need it and at a price I can actually afford - Thank you so much for giving me my life back, Dr. Townsend! read more

Dr. Townsend may have saved my life. No hyperbole. I have awful posture, despite my best efforts, rolfing, massage, etc. My shoulders are usually pretty hunched up. I came into Dr. Townsend's office a couple of weeks ago and he did some thorough adjustments, spent a long time on me. I left walking fully upright, with my shoulders lower than I've ever felt them. Here's where the life-saving comes in. Turns out I have an enlarged lymph node that wasn't visible when I was hunching. When my shoulders dropped, it became very visible. I would not have seen it until it got even bigger had I not had this amazing adjustment from Dr. Townsend. read more

I have some minor back pain from two past bicycle accidents where the pain slowly builds up over time to become a minor nuisance. I've been going to Walk In Chiro for probably two years now and have always left feeling great. Unlike other chiros that like to talk to you for 20 minutes and work on you for 5 so that they can charge you $150-200 (or bill your insuance $400 - this has happened to me), Dr. Robert Townsend, skips the long talks and goes right to work, only charging you an affordable $40 for repeat visits. As other's mentioned he is affordable, honest, and personable. I'm very glad to have found him. read more

Dr. Townsend is the best chiropractor you will ever see. This is not a cute exaggeration. I have seen many, many chiropractors across the country. It will take me some time to get explain myself... so if you're not a reader, expand this review and behold it's great length. Consider that it has taken a life changing intervention for someone living with chronic pain to want to put in the effort to write such a dissertation. The quickest tl;dr endorsement I can give for him is this: I saw my previous chiropractor (with a rock solid 5 stars on yelp) 39 times in one year. Last year, according to my insurance records, I saw Rob 6 times. The man is the bone whisperer. Now it's story time. I have a very old spinal injury that healed poorly. It causes me to sleep in unnatural positions and periodically wake up with massive headaches. I've moved around some.. I travel a bit for work. After some doing I found a great doc. He was a beast of a man who could toss a large guy such as myself around like a toddler with a rag doll. He moved away. For some time, I searched for his replacement. Practitioners with a similar stature were by the book but weren't getting it quite right. The, "expensive is good" tactic lead me to a handful of well-reviewed but sorely ineffective doctors whose aims were not to treat efficiently, but rather to show me with lasers and ipads how I could *eventually feel better* if I agreed to purchase a lengthy and, duh, expensive treatment plan. I would leave these session feeing a little better, but not great. It was like having a really bad itch scratched with a feather duster. As soon as I was out the door I couldn't wait for next week's session, just waiting for the day I'd feel 'better' better. To make matters worse, there were still days that I'd wake up in pain like we haven't made any sort of progress at all - the earliest I would get in for an 'emergency' adjustment would be within a few days of me calling. No way to live. I eventually came to the conclusion that this was by design, and realized that the Moroccan mint cucumber water next to the Carrara marble water feature in the lobby was actually being paid for by a blatant lack of effectiveness. I spent the next year trying to teach my husband how to adjust me based on how I was manipulated by pros over the years. Don't do that. That's bad. Fast forward to a couple years ago. I'm having one of my stupid headaches and I'm sitting in traffic on Grand. I look over and see a sign: "Walk-In Chiropractic". Okay, that's half the battle right there - like you, I'm really freaking busy. I never know when the pain is going to strike. My next two thoughts: "that's good to know, I should really try them out", "I'm in traffic and there are two open parking spots right in front, pull over, idiot". I went in, and had the best adjustment I've ever had. I actually felt good when I left! Enough about me. Rob is a master at his craft. He's the only chiropractor that I've seen continually check your motion as he adjusts you. That's just freaking science right there. He values wellness over financial gain. My insurance company was even shocked at how reasonable his prices are. His out of pocket prices are unbelievable. I've heard him tell patients numerous times "you're better off doing [this] instead". He's got great bedside manner. He's got a calm, pleasant demeanor, he's kind without mincing words about your treatment at all, and he's a genuinely great conversationalist, to boot. He does have a secret weapon - in the front of house, Aspen is very quietly cranking the cogs. She's always a few moves ahead - anticipating everyone's needs before they realize it. It's not easy to notice, but she very casually juggles scheduling, insurance, intakes, exits... and, well.. Rob, with precision. The two of them make the perfect team. Go in as needed/as issues arise; go in for routine maintenance. When he says he can fix most things in 3 visits, it's not BS. If it's something more serious, he'll be straight with you. If you can make an appointment, great. If you just need to go and don't mind a short wait, just drop by. It all works. Convenient, honest, talented, and reasonably priced. Like I said - Robert Townsend is the best chiropractor out there. read more

Another post below described the experience as Quantity over Quality. I could not agree more. I had never been to a chiropractor in my 45 years, but an ill-advised lift rendered me hunched over in pain and unable to move. So I searched for a well-rated chiropractor on Yelp and came across this office. The receptionist who answered my call was comforting and friendly and was even able to get me into the office that afternoon. My lucky day! The experience in the office was absolutely abysmal. Dr. Townsend came into the room to see me after a short 15 minute wait, asked some simple questions - what I had done, how I had done it while constantly cracking jokes which were neither funny nor relevant ) i.e. "Still getting morning wood?" and made the assumption that I had a problem with my L5. No xrays, no scans, nothing. He then asked me to lay on the table, clicked me in literally 4 different places (I counted) with a chiropractic activator (NO MANUAL MANIPULATION), and told me to ice it. That's it. He saw me for a total of 11 minutes. First visit ever. I subsequently went to a different chiropractic office (less expensive even!) where spoke to me about any and all injuries/physical trauma in my life, did two scans of my spine and nerves, and xrays. Then manually adjusted me - explaining with each adjustment what was being done (on a spine skeleton), gave me a home treatment plan and even agreed to see me the next day (because I was flying out of the country) which was normally a day the office was closed. I feel amazing and have a regular treatment plan. So I'm convinced that chiropractic care works. I just think Dr. Townsend is a Bozo. I have never written a negative review on Yelp about ANYTHING, I typically feel that everyone is entitled to a bad day. This experience was so alarmingly incompetent, and unprofessional that I was compelled to give feedback. I would strongly recommend you find one of the many other fantastic chiropractors in the Bay Area. I also wish they would stop mailing, and emailing their marketing material. Feels like a scam. read more

Dr. Rob rocks! I am always concerned about getting treated well as a plus-size woman when going to a new health practitioner, particularly one who is going to put their hands on me. Also, I tend to anticipate the awkward atmosphere when I say that I'm a performing dance artist. Well, nothing of this kind happened. In fact, it turns out that Dr. Rob loves dancing and he's taken some classes with colleagues of mine. As a chiropractor, he is extremely competent. Dr. Rob knows the body! He's professional, relaxed, friendly and an all around nice guy. We're releasing some old chronic "stuff" that I've had and for that, I am very appreciative. read more

I have been searching for a chiropractor that has the following attributes: 1) Soft Power---meaning they are strong and can adjust anything, but they do so mindfully and with a sense of grace and thoughtfulness 2) Sheer Training and Raw Intellect --- they think beyond just an adjustment, more whole body 3) Kind and Compassionate 4) Easy access to appointments 5) A bit of magical, mystical ump in what they do---a smack of the alternative medicine, meditation gene in them. You know, they get that the body is an energetic system and they know how to manipulate you on more than just the "bones" level Well....Dr Rob is more than I even asked for. He has ALL OF THE ABOVE and wraps in up in a great sense of ease and humor. Plus, he has the latest technology which helps to diagnose and treat more effectively. His laid back approach is disarming which is in sharp contract to his ability to CURE and sustain your health. I feel better than I have in months and months thanks to Dr. Rob! read more

This man has helped me SO many times. I was extremely skeptical about seeing a chiropractor but he was referred to me by someone at my gym several years ago who had severe back issues and had seen many chiropractors in his life. Robert sensed my apprehension and was very understanding. He's very friendly, super gentle and gives great suggestions on what can be done at home to help relieve pain. He also isn't a hustler that's just trying to make you pay for visits you don't need. He genuinely cares about your well-being. My range of motion is always better after seeing him, especially when I have that type of neck pain that feels like I've slept wrong (only it's not from sleeping wrong). I also like that I can now set an appointment online! I highly recommend him! read more

I was relieved of my pain in just 3 visits. Easy to get a appt. As well. Super Friendly Chiro

Robert is an exceptional Chiropractor and more importantly a great person. I initially came in to see my wrist, and at first I thought he forgot about addressing my issue but Robert gave me a comprehensive examination, and by working with other parts of my body was able to fix my wrist. Robert was amazing at noticing what else was wrong with my body. He seemed to notice everything that was wrong with me and pointed out a few things that I didn't know was wrong with my body. Robert was also well organized and gave me some great material specific to my problems right after my adjustment. I got my receipt in the mail very quickly as opposed to other chiropractor I've been to that take several weeks. His practice is reasonably priced and is not the type of chiropractor to try to over sell you on anything. I would recommend Robert to anybody, especially those that have neck and back problems. read more

Dr Townsend is a great chiropractor! There have been a few injuries now that he has helped me take care of quickly. He is very knowledgeable and shares that knowledge with you throughout the appointment. Definitely recommend him as your chiropractor! read more

So glad I found Walk In Chiro. Dr. Townsend is a super knowledgable, personable, and funny person. We spent several minutes just talking through my specific needs and concerns and several more on exploring the root causes of my neck and back pain (and all the while cracking jokes in between) before getting into recommendations and "adjustments" which, let's be honest, is the best part of going to a chiropractor. I definitely plan to go back to Walk In Chiro for future chiropractic care and highly recommend them to others we well. read more

Robert is great. I love that I can make a last minute appointment online and get adjusted correctly without getting guilted in making future appointments. I am an "as needed" patient, so I love that that's respected. Easy location, inexpensive (even for people without insurance) and he's a nice guy. awesome! read more

Robert is great! It is a cool and novel Idea to have a walk in Chiropractor. The best thing is, it really works. He has a great process, happy disposition and I always leave feeling put back together better than before. Also the pricing is great$ VV read more

This was my first experience with Dr. Townsend and I will definitely be back. I woke up with incredible back pain and couldn't get out of bed by myself. My first reaction was to go to my Kaiser urgent care clinic, and I was told no doctor could see me that day, so I tried to find a walk-in/short notice chiropractor to help. Dr. Townsend was able to see me the same day. He's got a great sense of humor and was able to give me instant relief! The receptionist was friendly and informative, the office is very clean and tidy, and there was convenient street parking (as well as a small lot in the back of the building if I'm not mistaken) I didn't feel I had to wait very long at all. Pricing was SO reasonable in my opinion ($77 for the initial visit and $40 for follow up visits). All in all it was a great first visit. read more

I met Rob at Club One in Oakland. I had seen him there several times over the course of a few months doing chair massage. I am pretty picky about who I let touch me - so it took me a while before I finally forked over the dough and plopped down in his chair. I only did this because I saw his little sign that said "chiropractor". HA! good deal - he must know something about the back. Wow. I was amazed at his ability to adjust me and use different techniques to get my spine to relax. Long story short - I immediately booked an appointment to go see him for further work. I have now been seeing him for a few weeks and I can tell you that I feel much freer and more mobile. I have a long history of working with other chiropractors who were very good - so I kinda went into this with some high expectations - and I was not disappointed. Rob is very caring and genuinely is interested in making his patients feel better over the long haul. I highly recommend him - especially if you are a first timer - he is thoughtful and listens to you and will offer suggestions of therapies outside of his core competency if he thinks they would benefit you. Finally - cost is always a factor as most insurances don't fully cover chiropractic. He is very affordable! I was pleasantly surprised - and he has pricing plans that will provide you with the flexibility you may need in order to manage your cashflow. read more