Went in for an infection. The staff was nice, efficient and caring. From new patient input to…read moreleaving was less than 1/2 hour. Thanks!

A very, very bad experience…read more It honestly felt like all they cared about was taking my money. I went there because I was having kidney pain. At the front desk, I told them I thought I might have a kidney stone and explained my symptoms in detail. When I saw the doctor, she basically told me the exact same thing: "I think you have a kidney stone." X-ray? Not available. Ultrasound? Not available. I asked her, "Then what exactly did I pay for?" She told me, "For me to see you." I asked for a urine test, and they wanted another $40. I said fine, no problem, and paid for it. After the urine test was done, I asked for my results. They told me they could only give me the report because their system wouldn't allow them to give me the actual test results. It really feels like this place is only interested in taking people's money. They don't want to do the work, make an effort, or actually help the patient. My rating: ZERO

surprisingly this last experience they were fairly rude .. almost like an inconvenience to check me…read more. The moment the physician said he did not like treating people who had been car accidents at the urgent care, Wasted an upfront fee to be seen. Taking my business elsewhere.

You can't call it an urgent care if you need an appointment (with the nearest one an hour and a…read morehalf out) to even be seen. The receptionist was lazy and couldn't be bothered to help at all with anything other than scrolling on her phone. call it a primary care office instead.

laceration on r hand needed sutured. Sunday afternoon dr Bob(dont remember his full name) came in…read morefrom his home to repair my injury. total time from walk in to departure less than 1 hr. I will go here again as needed for this type of injury. came here to avoid ER.

The doctors and front desk staff at this location are wonderful!!! My son (is 24 and has insurance…read more- just not a doctor) has gone to them for everything for the last 4 years, he says that they ARE his doctor. He has been diagnosed and treated for everything from sinusitis, flue, sinus infection, Covid, fatty liver disease and a severe meniscus tear (which required surgery). Last week I took my husband there for severe lower abdomen pain and they immediately said he needed to go to a hospital and called an ambulance for him. They were taking him to Riverside, but Riverside had no availability, so he was being transported to Dublin Methodist. The front desk gal was so nice to call me and inform me of the location change. My husband ends up needing Emergency surgery! While he was still in recovery the doctor from Scioto Urgent Care called to see how he was doing and what the diagnosis was! You CAN"T get customer service like that from a large hospital and I highly recommend this location for any ailment you have -- They truly care and are excellent health care professionals who are exceptional in the field!!

They had a self check in, which was super easy and efficient…read more The staff are friendly and accommodating The wait was less than 10 minutes just be seen by a nurse And within five minutes, I was seen by the doctor I had an allergic reaction to Semaglutide, but I also had a sinus infection and an ear infection. I have not been able to get out of bed for four days due to the massive headache that I had. Amy Cohagen DO was compassionate and gave me exactly what I needed to be on the mend. Antibiotic steroid but the magic was in the headache medication that she ordered for me. Within a few short hours, I was able to get out of bed and begin to have life normal again Keep in mind, had been to the ER the night before and was still desperate to get rid of my headache. Shout out to this little gem in Newark Ohio and a Doctor who cares for her patients!!!!

I had to go to Urgent care New Years Eve. Everyone was so nice and friendly. The doctor who treated…read moreme was so sweet. Very professional and efficient. Julie H.

This place is great in theory, clean, nice waiting area, convenient however it is staffed by…read moreprimarily nurses practitioners, which I personally do not prefer as my experience with them is a doctor is more knowledgeable. They take walk ins but realize they also take appts so if you are a walk in you may be waiting a while. The plus is not many ppl know about this so as of right now the wait isnt super long. I went in for a bug bite that I felt I was having a reaction to. NP insisted it was ingrown hair and told me to use warm compresses Saw my allergists nurse the next day who agreed it WAS absolutely a bug bite and I was having a reaction. Told me to take Benadryl and now am on an antibiotic. So.... Not so sure Ingot my moneys worth from the AUC.

I seen dr khalsa. By far the best neurosurgeon ive seen. He is very professional. Explained…read moreeverything to me. Answered all my questions. Everyone from the time i walked in the door til i walked out was super nice and welcoming

Horrible care n services . We came in for a sports physical n they would not take it bc of some…read morestuff my daughter had . The office lady was with an attitude and was pissed about giving us our money back. The lobby stinks so bad like if they don't clean it. Please do not take your children here I do not recommend

So fast and attentive! They're incredibly friendly and compassionate. As a patient, I definitely…read morefelt seen and heard, rather than just another number. I really love this place, and it'll be where I take my loved ones from now on!

It's been 5+ years since my first review here and goodness, a lot has changed since then. So much…read moreso, that it's time for an update. The biggest change is that it has gone through a total renovation on the inside. The check in area is right up front and it's large and spacious. The main floor looks almost the same, with the small cafe area also getting a face lift. I think the thing I noticed the most is that the stairs are gone from the center of the lobby. Now the main way to get to the second floor is the elevator. This definitely opened up the space. As for offices and different departments, the only ones I've been in since the change are urgent care and physical therapy. The urgent care is now on the first floor and when I had to go a few months ago, I was able to quickly book an appointment online for later that day. I had zero wait time and no problems at all. As for the PT area, it looks completely different, and in a good way. The service I've received has stayed the same, really great overall. I'll definitely continue to come here when needed.

Good visit. This review is focused on my experience at the Tower section of the Martha Morehouse…read moreMedical Plaza. I had a scheduled appointment and was coming in to have some lab work done. This was the first time I have used this location for labs, but it was an option and wanted to go here based on location. I also use this location for Gastroenterology. They have a great department and my doctor works out of the Medical Plaza as well. I have consistently had good visits there too. For the lab work, upon arrival at the plaza the parking is still a bit of a mess due to construction. I would recommend allowing a little extra time to be on the safe side. It was busy when I walked in the tower there was a line at registration of about 7 people in front of me and more arrived after. The line moved as quickly as possible but there was only one employee at that front entrance. She worked to get us all checked in and I think it was just a 9 am rush. After check in and registration, I was directed around to the other side for the lab work. It was on the ground floor and that part of the lobby/waiting room was packed. I had an appointment and waited about 20 minutes past my appointment time or so. I did notice, they do offer walk-in lab hours but would recommend an appointment here if possible. Once my name was called, I was escorted back and the nurse verified my identity and did her job. She was great and was very personable which was nice after the wait. Overall, a good visit and friendly employees and nurses that I spoke with. I will definitely be back as they offer a lot of services and departments here at the Medical Plaza.