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    Walk The City

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    8 years ago

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    Cave Store - Tunnel

    Cave Store

    3.7(475 reviews)
    22.0 miLa Jolla
    $

    The cave store located off Coast Blvd by La Jolla Cove is definitely a must visit when you're in…read moretown. I've lived here for 30 years, and this was my first time going!! Why I waited so long, I don't know. It's definitely a steep trek down, and the stairs can be a bit slippery, so hold on. Once you get down, you will see an amazing view of La Jolla Cove. The trek back up is definitely a workout, bring some water and enjoy!

    The cave itself is absolutely amazing and worth seeing, but unfortunately the customer service from…read moreWill was so bad that it completely overshadowed the experience. Will was rude, dismissive, and made me feel extremely uncomfortable, as though simply being there was an inconvenience to him. And it wasn't just my interaction with him that bothered me. I personally witnessed a couple come back into the store after climbing up from the cave, obviously hot and sweaty from the climb. Will actually told them, "We understand you're hot after coming up from the cave, but we're trying to air out the room and you're airing it with your sweaty bodies." I couldn't believe someone working in customer service would speak to paying customers that way. On top of that, Will was FaceTiming while working at the register. Between the personal FaceTime call, the rude comments to other guests, and the way he made me feel like an inconvenience, his behavior came across as incredibly unprofessional and unwelcoming. It's a shame because the cave itself is fantastic and such a unique La Jolla experience. The attraction deserves five stars, but the customer service we experienced from Will was honestly terrible. Management really needs to address how guests are being treated.

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    Cave Store - Landing

    Landing

    Cave Store - Direction sign

    Direction sign

    Cave Store - 145 steps

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    145 steps

    Walk The City - walkingtours - Updated September 2026

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