SAVE YOUR MONEY!! GO ELSEWHERE!! This company was supposed to come out Friday Dec.13th 2024 to…read morefigure out why my tankless Water Heater wasn't supplying hot water. They showed up on time, That's The ONLY GOOD THING I CAN SAY. After the Technician showed up I told him I had changed Inlet water screen, ignitor and flame rods and had flushed the system. He called Rinnai Tech Support, checked a few things I had already pretty much ruled out and after about 1 1/2 hours, in his own words .... "Ran diagnostic on Rinnai tankless heater with Rinnai proline. Came to conclusion that burner needs replaced or pulled and cleaned" .... He proceeded to tell me it would be $230 for today's visit and he was leaving....I asked him well that's all your going to do and he replied well I could pull the burner and clean it but Rinnai stated it would be 8 hr job at $120 and hour or he could put me in a NEW tankless for $4,000..... I thought he was kidding at first but realized he wasn't and he was leaving and I had NO HOT Water and a wife that was pissed!!! We had been without hot water for days!!!!! I THOUGHT Calling a So Called Professional Plumber was what I needed to do as to not void any warranty...BIG MISTAKE.... After stewing about NO HOT water for the weekend and possibly having to find a way to get it fixed, I looked to YouTube for videos on cleaning burners on Rinnai tankless system...I found a video from a Professional Technician . https://m.youtube.com/watch?v=hmD4v3lm0-8. After watching a 7 1/2 minute video on taking burner out and cleaning it had to take out the burner and clean it, BECAUSE I DIDN'T HAVE HOT WATER!!! It took me about an hour to take burner out, clean it, blow it out and put everything back together!! Guess what??? I have Hot Water Now because I fixed it, Not this so called Professional Company!!! Save Your Money And Do NOT Call This Company!!!! I got charged $230 For These Thieves To Tell Me My Hot Water Heater Was Not Working!! LITERALLY!!!! CALL ANYONE ELSE BUT THESE GUYS!!! If you Need any Help On your Tankless Water Heater Call Me and I will help you FIX your water heater and charge you half what they charged!! Pitiful Customer Service, Pitiful Customer Support!!!! Go Elsewhere!!!!

Plumber was on time, and worked tirelessly to run new copper to water filter system. Excellent work…read moreand well thought out and didn't take too long. Highly recommend them.

Closed a 1/4 mile stretch of road with no flaggers completely blocking off a business. When I asked…read morepolitely if I could get to the driveway of said business that was 25ft from cones to perform my contract labor I was met with a rude operator. He wanted to be confrontational and disrespectful. Not sure as a business owner myself where I've ever been able to close a stretch of road without law enforcement or a flagging company to direct traffic. Also working shirtless doesn't look professional no matter how hot it may be.

We had a plumbing emergency and Keefe plumbing sent someone…read moreout that day as an "add on" at no extra charge. Diagnosis and a plan was quick And easy. Problem was solved by Jesse who I highly recommend. He took time To explain the issues and gave us several options. Thank you keefe Plumbing!

on may 22 2025 puddles plumbing did work for us and ran completely new water lines in our home from…read morethe road to every sink and bathroom got here at 7 am done at 7 pm. he wanted to make sure we had running water that night. he and his wife and their friend were friendly and excellent to work with. we highly recommend Mr puddles plumbing from hixson tn.

This "business" is a joke. The guy doesn't take credit cards, only cash. He first quoted me $225…read morethen it went to $275, I was ok with that. Then when he was finished he came back with a price of $452. He didn't tell me that whatever part he put on would change the estimate $227 more than quoted. I only had $300 put away to pay bc that's what I was quoted and figured that would be enough. He ran the price up on me and was very rude. The fact that it's a cash only "company" tells me all I need to know. Watch out for this place. I also have no water pressure now and a knocking anytime I run the shower or any appliance. He said he would work with me bc I could only pay all put $80 of the total. Then when I messaged trying to make payment arrangements he didn't respond. Then he started texting and calling me at 7pm while I was working and I couldn't get to him while working. He then threatens to put a lien against my home for $80, but he will get his money even though everything is messed up now with the loud noise and water pressure hardly working.

My twenty year old water heater was out when I returned from a trip. Called three or for places for…read moreestimates and scheduling. Most everyone was over a week out. Estimates were all over the place. A friend recommended Josh. Called him Saturday and his crew was here at 9 today (Monday). Ended up costing a little more than the quote. Water heater is in the cellar of an 85 year old house. Getting the old one about and the new one in was crazy tricky. Josh and Ray were awesome guys. Got the heater in and it works like a charm. Very very happy. Have saved the number in my phone so I can call them again. Hopefully later rather than sooner

The good part is that they showed up when they said they would and they fixed the issue. The bad…read morepart is that we asked them to call us when they got there to give us a ballpark on price... they never called and never followed up after we texted them. We requested a bill twice. We finally received it a few weeks later and were shocked that they charged $175/hr (plus service charge and parts which we only needed a drain snaked so no materials required). Also, they fixed something with the sink that we never requested fixed. When we called them on it, they took off the service charge to show up but not the part fixed that we didn't request to be fixed. $337 to snake a drain is a bit much.

Had a leak in an outdoor faucet. Fixed without a problem for a reasonable price. I'll use again…read morewhen needed. Fred S

Reliable and trustworthy. Service personnel are courteous, professional, and capable.read more

I have been having problems with my shower leaking for a while. I had previously used Chattanooga…read morePlumbing and been very satisfied with Johns work. They are very timely and professional. I was giving a very reasonable flat rate for the repairs. My Shower cartilage had to be replaced and my water heater had to be adjusted. I would highly recommend Chattanooga Plumbing for there professionalism /cost/and timely service. Sybil C

Excellent service, follow-up and customer service. This company was no more and no less expensive…read morethan other companies so price isn't a consideration on this review. But, what makes this company stand out are the three items I mentioned. I like a company that communicates with you, and this one did from the office staff verifying the appointment to the men on the job who let us know when they'd be here for the work. It is very welcome and in today's workforce, very unusual, to get a thank you but we did. We received a nice card a few days after the service thanking us for our business. We will use them again and recommend this company to anyone who is interested. The men on the job, Matt and Mitchell are good representatives for Chattanooga Plumbing.

I have used East Brainerd Plumbing and Heating Co., Inc. for my plumbing needs at my personal home…read moreand a rental property for a number of years. Always professional, courteous and efficient. Their fees are reasonable. Dan and Ian were the two plumbers that have been out the last couple of times. Great employees and do great work! Would highly recommend! Dennis T

We had Metro come out. Besides being very expensive they were more concerned about upselling than…read morefixing the problem we called them to fix. After spending way too much money, they still didn't get the original sink problem fixed (all it needed was a new fixture.) It wasn't about the money - I spent a ton on one of their faucets for the kitchen sink. But for some reason they didn't have a faucet to sell me for my half bath which seems ridiculous for a full service plumber. I went to Home Depot - bought a fixture and East Brainerd got the job done for a way more reasonable price. Shout out to Jacob for installing two sinks and fixing two leaks.

these folks go above and beyond to accurately and completely repair, even under emergency…read moresituations. No attempts to upsell and big on teaching us to maintain our system ourselves (where it makes sense to do so). Excellent work from a hard working bunch. Not the cheapest and certainly not the most expensive. But truly good work. These folks have repaired and installed toilets, repaired showers, water heaters, etc for us. They have a lifetime client in us.

Copper line froze and separated at a joint and they replaced the joint…read more A bit pricey, but so is everything right now. They were on time, and did a good job, it took 30 minutes. The repairman was courteous and explained his repair. It's been a week of freezing temps and the repair has held up nicely. Would use again.