$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

Owner is rude and never answers his phone, he will take your down payment and not respond to your…read morecalls when you ask when your system will be installed. BEWARE!

I have been discussing getting a new water filtration for my house with Perfect Water ever since my…read moreold system went bad and we finally got the right system to handle all the problems with my water. Oh my! After just one day I can see a very noticeable difference in the way my house smells. I don't see any hard water spots on my drinking glasses and I literally can't wait to do my whites in the laundry! Their service technician was ON TIME! He was friendly and did the installation very well. It is a "clean & tidy" set up and everything just fits so nicely in the utility room. He cleaned up after himself and honestly left the room looking really good. I know one can get "off the shelf" components and systems probably for less but that will work decently. However,the quality of the system and knowing that I can call and get maintenance and service for my water system from real live local people really gives me a good peace of mind. So I am very satisfied with the price I paid for this system and would highly recommend their company and service to anyone. J.G., Seymour, TN

The Eco Water system that you have provided us has been fantastic. Your follow-up service and…read moresupport with our water softening system has been really good. We have been customers for nearly two years and look forward to a great relationship for many years to come. Thank you again Eco water of Louisville, Tn. Mark and Carmen Acton

Regardless of services provided, AWS sends fake vague notices that make it seem as if there is an…read moreissue with your actual waterline with a prompt that you have 72 hours to contact. I wouldn't throw a nickel at a company that uses cheap marketing ploys. Ps take me off your crappy spam mail list.

Install was fine and finance options were great. HOWEVER... Frustrated with their customer support…read moresystem when it comes to annual care or maintenance. They use an 'intelligent digital assistant' (A.I.) named "Finley" for all their scheduling and even direct customer interactions. The texts are real enough and quite intuitive but there is ZERO follow thru on any of what the system tells you. Appointments windows are committed but the call back from human staff never happened (x3) and text quotes for service we asked for multiple times (x2) never came through. It's like they set up this answering service and let it run on its own 24/7 automation and forget it's even there making commitments to customers and not following through. Disappointed and extremely frustrating. Aqua Clear, please designate someone, ANYONE, to follow up on these interactions so you don't lose customers over your lack of people to just answer a phone call or text. If you've grown to a point that you're too busy to talk to me, I'll go elsewhere.

I could write a scathing review, and it would all be true, but after reading all of the 1 star…read morereviews, it looks liek I'm not alone. I do find it curious that a company with a 3.6 star rating would create a new page with no reviews? What was wrong with this one? A 3.6 rating isn't making you happy? Lets see, the guy the sent me took my inline sediment filter wrench, and it cost me $22 at Lowe's to get another one, because the company here in Sevierville completely ignored me. I would attach a pic of the missing wrench, but you know... it's missing! https://www.yelp.com/biz/aqua-clear-water-systems-lenoir-city-2?override_cta=Get+pricing&rr=1#reviews

We wanted a whole house water filtration system with an at-the-sink alkaline water booster. First…read moreoff, top to bottom, excellent customer service. From the owner to the customer service ladies, to the scheduler to the installer, we never felt like our questions and needs were not top priority. We had been buying 5 gal alkaline water jugs from the grocery store. I cannot lift those heavy jugs so my husband was having to make a special trip to the store every week. I had read about how hard water can shorten lives of major appliances, affect how well your laundry is cleaned, and affect how your skin feels, I started looking for a system. It is so confusing! What you get with this one and that. I felt overwhelmed. TN Water & Air Tech walked me through it. This company will also come and service your system annually (to switch our your alkaline filter and check on whole house system). At every step, I was met with "don't hesitate to call us" and "take your time and let me know how I can help". Thumbs up!

Don't do business with this company! We spent 8,000.00 dollars on an r/o system and a water…read moresoftener. First they sold my contract to a place in Florida that put a lien on my property! Second we purchased a warranty for them to do a yearly inspection that will cost 235.00 a year! Plus if you don't let them come inspect the system your warranty is null and void! Sounds like they have a good scam going! The gentleman that installed the system stated the first year they would come and check on the system for free! Integrity means to this company!

Ron and Trevor are the best! They installed a water softener for us and we couldn't be happier…read more They are very professional and made sure i understood all aspects of the system. So very different from another business that I dealt with previously. Call these guys for all your plumbing needs!!

Ron Searle was great! I had a water shut off problem and he made time to come by to get our water…read moreon until final repair next week!