I took my vehicle in for an oil change, tire rotation, State inspection and maintenance check. I…read morehave 2019 Mazda CX5 that I always took to the dealership for service that is 35 miles from my home. I was looking for a reputable mechanic closer to my home which is how I found Crossroads Automotive. I am so pleased with their service from scheduling the service to the work performed. David, my Service Advisor, was friendly, professional, and knowledgeable and did not mind answering questions. He provided information about my service and pointed out a potential problem that they would be monitoring as I bring my vehicle in for service. The service was fast, and the cost was very reasonable. I'm so happy to have found a shop that I can trust to provide capable, honest service for my vehicle. I will continue to bring my vehicle to Crossroads Automotive.

UPDATE: I had the front brakes of my girlfriends car replaced since I did not feel like dealing…read morewith the rusted parts from it being a northern vehicle. Not only was their previous troubleshooting on point, they worked in a very timely matter and installed all the parts very thoroughly(greasing every surface, cleaning and lubing pins etc) after checking for myself. Due to this experience and my last, I will go no-where else to have any vehicles serviced and will recommend them to everyone I know. This is a great business, and the owner is a great guy.

I've been going to Tom since I moved here in 2014. As the current owner, he is always willing to…read moretalk to you about your car, what can wait and what has to be done. I've been told by other shops how I need 10 things done, bring it into Tom and he explains everything and why some things were not needed. He's always looking to help me save my money so that its not wasted on the unnecessary and has been successful in figuring out problems the dealership couldn't figure out. When I've bought a new (used) car, he let me know what fails on it a lot and what to look out for (a couple years later the thing he said would go, did in fact go, and it was great I knew to keep watching it)! His daughter takes a bit of getting used to in the front office, but has improved over the last year, so for those that were turned off for that reason, its improved!

Found this location thru community Facebook. We were new to the area and needed service for our…read moreteens car. We were able to drop off her car and received a call promptly regarding the issue. The next day the car was ready. Quick COVID note- the indoor waiting area is closed, call the number at the door and someone will come out to assist. When I picked up the car, my teen was with me. I was offered a student discount which was unexpected and great! The interaction was great and I have found my new mechanic. Great customer service and transparent with car needs.

This mechanic shop is the best I've ever used. I've been bringing my two vehicles here for four…read moreyears and they're great. They don't nickle/dime you. They don't over-charge. They speak plain English to mechanical laymen like me. They work damn hard all day! Support local business!!!

Very impressed with the work and attention to detail from Lisa and her crew. The staff is friendly…read moreand worked with me to order some special oil they don't normally keep in stock which they kept in contact with me via text and phone for when the order came in. I had them do an inspection on my vehicle as well -- they took pictures of every inspection point and uploaded them to a site so I could go in and see the part and any notes they took on that particular area. Very happy and will definitely be going back.

Great service. I thought I knew what was wrong with our VW Passat. He showed me what was really…read morewrong and saved me over $500!

Do not use..unless you have an estimate in writing ..They take advantage of people stuck by the…read moreside of the road..We asked them if they had a piece of equipment that we needed and they said yes we are coming to "help" not a word about a price, fee or charge..Then he said that we owed him 600.00 that we did not have.. The next day when I called to complain she had the audacity to tell me that it was my fault for not asking! She knew that I didn't think that they were charging me.. Usually a business let's you know if there is a fee and how much in advance so you can decide if you can afford it...We would have said no! The women said "Honey I'm sorry that you don't understand business" I told her that charging a person without a fee being agreed on was stealing. She said "no it's business"..She was extremely rude and condescending... Definitely not my idea of how to do business or how to treat people. We only got a few miles and had to have another person help us. Tyler Quinn 252 813 3115 He is an honest man. It said that I had to give them a star...

Simply put there is no need to consider taking your care anywhere else. If you are looking for…read morehonesty, you have the right place. Mr. Craig Johnson will work until he is assured he has made the right diagnosis and you will be 100% satisfied. Was having trouble with 2017 Sienna. Took it to the Toyota dealership was told I needed a new transmission. Without hesitation I took it to Johnson's transmission. They properly diagnosed the problem and fixed the problem. No new transmission was required. Thank goodness there are still honest people around who are not selling a job just because of the $$$ they will make. Honesty, integrity and reliability are all part of Johnson's transmission. You may need to wait for the finished product but it is worth the wait.

Johnson's Transmission & Auto is truly a lifesaver…read more On my way back from visiting family in Wilmington, the oil pressure light in my Lexus RX350 came on. I stopped on the exit to check the oil levels and hopefully add a little oil in order to get back on the road, but the engine was making a loud ticking noise. There was smoke coming from the engine bay and oil sprayed all the way up the back window of the car. That's when I decided that it was best to leave it there and have it towed to the nearest automotive shop. Thankfully, JT&AS was no more than 7 miles away from where I was stranded. Not only was I in the right place at the right time, but JT&AS is a shop that I'll begin going to regardless of the other shops that are closer to my home in Raleigh. The service was impeccable. Honest, timely and thorough are only a few ways to describe JT&AS. If you're ever in the area, or better yet, just make the drive to go to JT&AS because you won't be disappointed. More Success, Rasheed

Review of Affordable Auto Repair, LLC - U-Haul Experience…read more My daughter and I walked in to rent a U-Haul and as soon as we entered the doorbell dinged. We stood there waiting -- and waiting -- while we could literally see employees working inside the garage, yet we were completely ignored. After many minutes of being treated like we didn't exist, I knocked on the garage door. Still nothing. Eventually I opened the door myself and a man working on a car finally looked at us. When I mentioned that I wasn't sure if he knew we were out front, he tersely replied, "Yes, I knew. What can I do for you?" When I said we wanted to rent a U-Haul, he looked annoyed and said we would have to wait 30 minutes -- no apology, no explanation, just blatant irritation that we even asked for help. We left and went to another U-Haul location where we were treated respectfully and professionally. This experience was rude, unwelcoming, and completely unacceptable. I will never give my business to a place that treats customers like an inconvenience.

Great service I love the new process. No waiting in a lobby easy drop off and pick up. Great…read morecommunication.

So I have to say this because right now Dakota is my hero. It is 101° outside right now and I am…read morenice and cool in my car because of him so therefore he is my hero LOL. Fat girls don't like heat and although I might be melting outside I'm nice and cold in my car.

Great location in Johnsen, County North Carolina to get Amsoil's complete services done to your…read morevehicle. Vehicles transmission differential engine cooling system in your diesel and gasoline vehicle vehicles.

My husband and I are new to NC and know nothing about inspections here, etc. It's much different…read morethan where we're from. Made an appointment for my inspection at Johnson's and I was shocked. No haggling like most mechanics, they didn't try to sell me on anything.. It was just simple and pleasant. Took all of 10 minutes and the staff was so pleasant and genuinely happy to have me there. My husband does most of our maintenance on our cars, but in the future if we need something outside of his ability.. Johnson's will be my first call.

Poor customer service. Lack of communication. I believe In business repeat customers are so…read moreimportant, and having the ability to communicate with your customers. Communication skills are much needed.