Dishonest Diagnostics and Overcharging Unnecessary,…read morehigh-cost repairs N Carolina Auto Solutions is "dishonest" for trying to charge four times the market rate for repairs and unnecessary repairs. I sent photos of a botched oil change, but never received a response despite multiple follow-up emails.

They lied about diagnostic and tried to sell me a service i didn't need. They tried to sell me a…read morenew engine for $8500 when all i needed was a head gasket job. They also damaged my cylinder head. I reviewed them on Google and I think my review and pictures got removed i can no longer see them. My truck got repaired somewhere else with a 1 year warranty for $3800.

I was concerned that I might need new brake pads since it had been a long time since they were…read morereplaced. I was given an honest appraisal that no replacement was needed at this time. They did clean and adjust my rear brakes and checked the brake percentages. They also rotated my tires and torqued the tires to factory specifications. If you want honest and friendly service and people who don't capitalize on service you don't need just to get the money, GO QUICKLY to Strickly Automotive and Truck Repair. I will definitely recommend them to my friends and family and I will return whenever I need automotive service of any kind.

From the owner: At Strickly Automotive and Truck Repair, our technicians will service your vehicle with the latest…read morein diagnostic and auto repair equipment. They are Ford Certified too! We use BG products to flush your engine, cooling system, transmission, fuel injectors, power steering, and brake fluid which can extend the warranty of a system and help the vehicle last longer. Ask us about the BG protection plan. In addition to being licensed to do NC State Inspections, we also have an Advanced Emission Diagnostic Technician on site to handle all of your auto repair and maintenance needs.Strickly Automotive and Truck Repair is equipped to handle almost any auto repair service your vehicle may need. For a complete list of our services, please see the next page or give us a call!

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

Great service. I thought I knew what was wrong with our VW Passat. He showed me what was really…read morewrong and saved me over $500!

Do not use..unless you have an estimate in writing ..They take advantage of people stuck by the…read moreside of the road..We asked them if they had a piece of equipment that we needed and they said yes we are coming to "help" not a word about a price, fee or charge..Then he said that we owed him 600.00 that we did not have.. The next day when I called to complain she had the audacity to tell me that it was my fault for not asking! She knew that I didn't think that they were charging me.. Usually a business let's you know if there is a fee and how much in advance so you can decide if you can afford it...We would have said no! The women said "Honey I'm sorry that you don't understand business" I told her that charging a person without a fee being agreed on was stealing. She said "no it's business"..She was extremely rude and condescending... Definitely not my idea of how to do business or how to treat people. We only got a few miles and had to have another person help us. Tyler Quinn 252 813 3115 He is an honest man. It said that I had to give them a star...

Called to get a NC inspection. Guy told me to stop by at 1:30. I did and he did the inspection…read moreright away. In and out. Didn't give me a list 1,000's of repairs needed. Yound guys working we're very nice and polite. Will be back.

Amazing service. Quick repair time. Very reasonably priced. I would definitely recommend.read more

Review of Affordable Auto Repair, LLC - U-Haul Experience…read more My daughter and I walked in to rent a U-Haul and as soon as we entered the doorbell dinged. We stood there waiting -- and waiting -- while we could literally see employees working inside the garage, yet we were completely ignored. After many minutes of being treated like we didn't exist, I knocked on the garage door. Still nothing. Eventually I opened the door myself and a man working on a car finally looked at us. When I mentioned that I wasn't sure if he knew we were out front, he tersely replied, "Yes, I knew. What can I do for you?" When I said we wanted to rent a U-Haul, he looked annoyed and said we would have to wait 30 minutes -- no apology, no explanation, just blatant irritation that we even asked for help. We left and went to another U-Haul location where we were treated respectfully and professionally. This experience was rude, unwelcoming, and completely unacceptable. I will never give my business to a place that treats customers like an inconvenience.

Great service I love the new process. No waiting in a lobby easy drop off and pick up. Great…read morecommunication.

$700 for a tow. WAYYY Over priced. They charged me $275 for the tow and the other $425 for who the…read morehell knows. I see why the have a 2 star I begin with

very nice....however.... could never reach them to set up a…read moretime to get my car! if you are self pay, do not use them! they are over priced, charge daily storage and not their problem that you cannot reach them! they just keep adding up those charges for you! and...cash only!

Our AC compressor failed on an older car, and Sean reached out with a quote that was well below…read moreevery other estimate we received. He used his own discounts to help bring the cost down even more, which we really appreciated. He was honest, professional, and did a great job making sure our AC was blowing ice cold again. He even provided a lifetime warranty on the parts and labor and said he would come out day or night to fix it if anything went wrong. We would definitely hire Sean again for any future car maintenance needs.

After AAA repeatedly (three trips) failed to deliver a working battery for my 2023 Honda Odyssey, I…read moregave up and found Sean Gordon online. He was working on a job but came later the same day. He picked up the battery from AutoZone and quickly installed it. The back story is that I am in a power wheelchair and require this modified van to get in and drive anywhere. Wheelchair transport trips are $100+. After a 3 day delay caused by AAA, Gordon's Mobile Repair got me on the road again.

Poor customer service. Lack of communication. I believe In business repeat customers are so…read moreimportant, and having the ability to communicate with your customers. Communication skills are much needed.

I was traveling south on I-95 near Kenly, NC. I noticed the pressure on my tire was going down. I…read moregot off at the exit and called AAA. I had to wait about an hour for AAA to get there which I understood because Hurricane Michael was making his way up I-95. The mechanic didn't want get on the ground to get the spare, so he just put air in the tire. I asked where I could take my car to get the tire checked and he really couldn't help me. I decided to check on Yelp and took a chance with Johnson's. They were very helpful and took care of me as soon as possible. Turns out I had a nail in my tire and would not have made it very far. Thank you!!

Top Notch service!! Outstanding customer service... they…read morewent above and beyond the average repair center experience. They provide a much needed service to the surrounding community. Knowledgeable and professional work and service competitive pricing performed a salvaged engine swap in a very timely manner while managing a robust workload These types of jobs are not easily navigated in the best of conditions and these guys got it done properly and timely under a heavy workload I highly recommend this shop for any of your automotive needs This place knows CARS. thank you guys!

I had a very disappointing experience with this mechanic shop. The service was slow, and I felt…read morelike communication was poor throughout the process. I was not given clear updates about my car, and the final cost ended up being higher than what I was originally told. On top of that, the issue with my vehicle was not fully resolved, which made the whole visit feel like a waste of time and money. I expected more professionalism and transparency. I would not recommend this shop and suggest others look elsewhere for reliable service. If you want, tell me what specifically happened (price, attitude, bad repair, etc.), and I can make it sound even more personal and stronger.