Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

Would highly recommend using Knipps Properties and I wish I would have found them sooner to manage…read moremy property. The Management company I was using had failed several times in finding me a good tenant. I decided to sell my property and contacted Skye at Knipps Properties. Skye was excellent and a true professional. He was always there to answer my questions and got back to me quickly. He sold my home in a very quick time frame in the middle of winter. Honestly, if I would have known him prior to making the decision of selling I would have had it and manage the property all along.

I looked for help finding an apartment in Austin and found Nu Edge with its high reviews and…read moredecided to give it a try. I worked with Karina who was amazing and helped us find an apartment in our budget, with our top needs, and in an amazing location. She was very very patient with our changes and found several options very quickly to present to us. She toured with me several properties and was extremely helpful with her knowledge and always answered all my questions. Thank you!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

Don is very realistic and a straight shooter. This was my first time renting a home and out of all…read morethe agents and companies we spoke with he had the lowest fees and by far the most simple process. I would recommend him. And he answers the phone and calls back. All the simple things to put me at ease being a first timer! But it wont be my last!

Marshall was a very dedicated and easy to work with property manager. Very responsive and if we had…read moreissues he worked to resolve them immediately, cannot recommend Marshal and Aus10 Realty enough.

Rudy the owner is awesome!! They haven't officially taken over a property yet but he has made…read moresignificant and beautiful changes to the house I've been living in for 12 years. I very much appreciate him and his staff. I couldn't have asked for a better property manager.

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

5 Stars for Bailey Moran!…read more We've worked with Bailey Moran on multiple occasions facing unique challenges. Bailey is extremely dedicated, hardworking, communicative, and compassionate. These qualities make it a pleasure to work with her. What we admire the most about Bailey is her commitment towards the needs of her clients. She will advise you against making a decision that you might think is the best decision, but once you understand where she's coming from, you'll forever be thankful for listening to her. If you want an excellent experience of working with someone who is willing to go the extra mile for you, no matter what the situation, hire Bailey as your realtor immediately. Not only will you not regret it, you'll remember working with her forever!

I cannot speak highly enough of how pleasant my experience has been at this fantastic hidden…read morecomplex I like to call home. Coming from a small beach town in California to Austin, TX was already a bit overwhelming for me. Mikayla and Janie both made this process extremely streamlined, professional, and a real breath of fresh air from the chaos of moving! They went above and beyond to make sure I felt at home, communicated with me consistently, and expedited my move-in date, which was fantastic as living out of resorts was adding up! They are genuinely caring and amazing people, thank you so much! I love this community; it does not feel like living in an apartment, which I have often avoided in favor of renting homes. Having a private beyond the generously large garage, awe-inspiring views of the woods and the interior is stunningly new and well-polished. My neighbors are fantastic; everyone is very kind and caring. Perhaps I am not used to that Austin, TX hospitality, it shines here! I love that this community is gated and has a beautiful pool. I have never felt so at home living in an apartment, absolute perfection.

Update* Currently they have illegally held my deposit to cover legal bills, while we are still in…read morelitigation. They have also filed 3000 dollars in legal bills to collections. Your deposit is protected against this. I left the unit spotless, except for their mouse traps. They are also now threatening to hire a Rodent Expert to testify in court that I bought the mice.... lol what?! Lindsay is a quick talker.... make sure you have her, or her associates put everything in writing. They will smile and nod... and make you feel confident they have everything under control. Just get it all in writing an document ot all Take screenshots of all work orders. After mine were marked completed repeatedly, when no work was done, they will start to delete them as to not leave a paper trail. Check other reviews. I am not the only one. There are reviews on Google, apartments.com, etc. and all say the same thing. They are a 4 if not lower on every platform.

I wanted an easy, minimal effort required property management setup and I got exactly that. It took…read moreless than 3 weeks to list my property, find a renter, get them approved, and lease signed. Thanks to Tyler and the rets of the Keyrenter team.

We had a very poor experience with Keyrenter Property Management Austin, particularly as tenants…read more From day one, there were multiple issues, including receiving the property in an unclean condition at move-in, poor communication and follow-through throughout the lease, and aggressive, money-driven tactics during move-out. The team appeared inexperienced and consistently unprofessional. Overall, this was the worst rental experience I've had as a tenant.

Our family just acquired some property in Texas through MR at the beginning of this year. Everyone…read morethere has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

I am the first renter of a new complex. I moved in & my unit had not been cleaned. It's a brand new…read morebuild so there was a lot of dirt on the floors, debris on carpet, sawdust in my drawers. Cleaners came 3 weeks after move in & vacuumed, mopped the floors, cleaned toilets and changed trash. They were there for less than an hour. After move in, they changed my house number. No notice was given, no lease amendment was signed prior to change. I found out when I got back from visiting family. I then was told "It's not a big deal just call the companies to get everything fixed on your bills". it took an entire morning (4+ hours) to get things fixed, with no compensation. I still do not have my mail key and I have been here 3+ weeks. Every time I ask, they tell me to go to USPS & it's not their responsibility. I went to USPS and they did not have the keys which I told were dropped off. Still no mail. Overall, not a great first impression. I am military & move around a lot. I would not recommend this property management to future movers. I love the builder, Maurice. He is very kind & attentive, he's actually assisted more with the utility switches than anyone. The place is great, minus all of the things listed above. Moving across the country starting over again at a new duty station, this has been less than ideal. Very much added stress that could have been avoided. I believe they moved me in way too early. ******** Within an hour of posting this, they did reach out to me and were incredibly professional & attentive to my feedback. I was assured it was taken seriously, so I do believe these issues will be completely resolved for the next tenant.

I had the displeasure of working with Steve Crossland both as a tenant and then we decided to buy…read morethe home we rented so as a buyer as well. Both experiences were rather unpleasant and I would recommend using anyone else for realty services. As a tenant Steve is extremely passive aggressive to a childish degree and trying to request any maintenance work the few times we did in the two years we rented was always a hassle and an ordeal. He was so unpleasant to talk to I avoided it most of the two years we rented and luckily only had to do so a few times. During the buying process our realtors worked with him and through him the buyer and we had several delays due to him not getting paperwork ready in time and they complained to us several times how unhelpful he was during this process. They had worked with him before but never had the issues with communication and gettings things in on time like they did during our process.

I've been meaning to write this review for awhile, as I had such a horrible experience with Steve…read moreas a renter. Similar to other reviewers, I've never been so disrespected. Steve is extremely rude, was extremely difficult to work with, was very belittling, and mansplained to me the role of a property manager when I have myself owned and rented out a house before. He tricked me into thinking that he was the kind of property manager that cares about working with people and their circumstances, which was one of the reasons I chose that house. He was very hard to work with when I had to relocate home to Colorado for a few months for brain surgery (and what I was asking was not a lot, not even to end the lease.) When the lease was over, I reached out for a scanned copy of the deposit check and he never got back to me. When I followed up over a week later to ask more sternly for the copy I was entitled to, he presumptuously assumed I was asking because of roommate issues and told me to leave him out of it. He was belittling, presumptuous, rude, and unprofessional. And this is on top of his general lack of help with maintenance requests and overall unhelpful attitude with inquiries over the 2 years renting from him. I'm praying he doesn't respond to this review and attempt to gaslight me or justify his poor behavior as he's done with other reviewers here. Do not rent from him if you want to be treated respectfully or professionally.

Recently leased a small property from 360 Properties during a transition between homes for a year…read more I am happy to 100% attest that my experience was exceptional and if I didn't find such a great deal on a new condo I would have stayed at the property indefinitely. Had a few instances with the water heater, the disposal (of course). and a toilet float which were efficiently addressed by the maintenance crew within a few short hours of calling in. Any time I would call into the office for maintenance, or questions regarding the move out requirements, etc. the staff was always attentive, friendly, & quick to respond. Moving out was easy as 360 Properties have predetermined cleaning & pest vendors who are also quick, courteous & sensible from a cost perspective. Without a doubt, Nicole & her staff put forth tremendous effort to serve the tenant while being a true advocate the owner. I would highly recommend 360 Properties and if I keep and lease my condo in Cat Hollow, I will definitely use 360 Properties!!

I would strongly caution others before engaging with this property management company based on my…read moreexperience. The move-out process raised significant concerns. The fees assessed appeared excessive and disproportionate, and the property condition evaluation did not reflect a fair or reasonable distinction between normal wear and tear and actual tenant-caused damage. The overall assessment process lacked transparency and consistency. Additionally, tenants are required to use designated vendors for move-out cleaning (which quote me $500 stating price and no this is not an exaggeration), Carpet Cleaning Services, and even mandatory pest control (Originally quoted $250, then negotiated to $125), which presents a concern due to the notably high costs associated with those services. If you have pets on the property, your move out cost will be significantly higher as well. This requirement limits flexibility and places an unnecessary financial burden on tenants. Throughout the lease term, maintenance requests were not addressed in a timely manner or even addressed at all. Delays in repairs suggested a lack of responsiveness and attention to tenant needs. I am fully aware that I signed a contract but that does not mean that my experience is invalid and I refuse to have an owner of a property management company dismiss my opinions, something we are all entitled to by the way, purely because I am a tenant. I had to wait to receive the remaining balance of my security deposit before posting this review due to concerns of retaliation... something a tenant should never have to be concerned about. Based on these factors, I cannot recommend this company. Prospective tenants and property owners may wish to carefully evaluate these concerns before proceeding further with 360 Properties. Please take the time and read the other reviews that clearly outline a consistent pattern of concerns one should be interested in before entering into a formal contract with this company.