I love Dr. Terry Yes the receptionist has a personality that is to the point and borderline…read moregruff, but once you get to know her she can be nice and accommodating I had all my teeth pulled and jawbone surgery Dr was very interested in my outcome from the beginning to the end result discussing everything and very invested in my recovery and wellness I have been there several times and will continue to go if needed Next is implants then dentures Dr. has been instrumental in fulfilling my dreams of a mouth with beautiful teeth Debora C

I was referred to Sunrise at 1967 Granville Rd, STE B, Newark Ohio 43055 for an infection and ended…read moreup with a damaged bridge. 1st: The Receptionist is very rude and uncaring - - should not be in a people job. 2nd: I spent well over 1 1/2 hours in the chair the first time while the Doctor drilled from behind of my front bridge. - - I still had an issue so I had to go back and he worked on it again for well over 30 minutes. 3rd: After the 2nd visit, I called and told them my bridge was now loose and it was hard to eat. I went back and they did Xrays and he said I had a cracked tooth. Funny it wasn't there before he started. And of course, it was NOT his fault - he did NOT crack the tooth. 4th: The area where he drilled - the CRACKED tooth ended up breaking and my bridge would not stay on. 5th: At that point the infection got so bad I ended up in the ER for 5 hours and had an antibiotic and pain med drip. It looked like I had 1/2 of a tennis ball stuffed in my cheek and the pain was BAD. 6th: I went to another dentist and was referred to an oral surgeon where it cost me $900 to have the teeth where the drilling took place cut out. 7th: At this point another $2000+ will be needed to have a plated fitted for this area. 8th: I hope this helps someone to make a determination whether to use Sunrise or not. I will not use the referring dentist also because when I went in and talked to him about what was going on he told me I didn't know what I was talking about - - he and Sunrise were right - I was wrong.

Decent place, staff is great, dentist was a little rough for me but that just may be what I have…read morehad to have done

Deceitful and unethical business practices. They purposely scheduled procedures with an out of…read morenetwork provider and didn't tell me the provider was out of network. When I asked why the payment they were requested upfront to schedule the appointment was so high, the stated they require payment upfront and then bill my insurance. They advised once they bill my insurance they will issue a refund. They scam customers and force them to have debt, opposed to being clear and transparent. If they were unable to schedule with a in network provider the should have made it clear, so I could seek treatment elsewhere.