Honest, clean to work, professional, kind people. Most off all job done on time and perfectly done…read moreat a great price.

I had a leak in a skylight and chimney. GRP came out and I spoke with Giovanni. He was very…read morethorough and took pictures of what he found. We discussed the repair and decided to replace the skylight with new technology. The house is 55 years old and I suspected and expected some issues. The estimate was very fair and I felt very comfortable working with him. Giovanni and his crew took their time, made sure everything was tight and took pictures of the work. They did such a great job I have asked for an estimate to replace another skylight in our kitchen. GRP has great customer service, from communication, to response, transparent with information, fair, covid prepared, and just all around friendly and a pleasure to work with. Such a great job, I'm using them again. Neal M

I noticed our roof was leaking around the chimney right around the holidays. Lou was recommended on…read moreour neighbor's list-serv. I had been burned by by the company that replaced my roof, and was nervous about any work done. Sadly, the chimney was not flashed correctly, so his team redid it at a very reasonable price, as well as sealed the mortar on my chimney. He even offered to defer final payment after the first rainstorm to ensure the roof was solid, and it was. Thankfully he and his roofer were able to reassure me that the rest of my roof was OK and will call him again if I have any further problems (hopefully not for a very long time).

Lou came out to give me an estimate on my roof. His estimate was lower than the three other…read moreroofers that came out. I gave him the job, his crew took off my old roof and put the new one on in one day. They were clean, fast and the best price! I recommend them to everyone.

I had a great experience with Roofpro. Bradly was very helpful with his inspection and explanation…read moreof what we needed and didn't need. He took time to explain the venting issue we had and how to fix it. The crew did a fantastic job installing the shingles, the new roof looks amazing. I had a few questions during the day they installed it and the crew leader, John was paitient with all my questions. I would absolutely would recommend this company.

Roof Pro was recommended by our old HOA management company. When we interviewed them around 6 years…read moreago for the home we were moving into, another company told us the roof was so bad we had to replace the entire roof. But Will at Roof Pro showed us that only part of the roof would be a problem. We went with Roof Pro, and years later I can say for sure that Will was correct. Another much cheaper company told me at that time that a skylight had to be replaced, but Will showed me that what looked like damage under the skylight was just a bad paint job at the top, so we didn't have to replace it. Will also has been so responsive to me for all these years. 2 or 3 times when we had internal damage, he came right out to evaluate. Only one of those times did he find a roof repair needed ( the others were not caused by the roof). But his responsiveness was impressive ( which is important if you think that water is seeping down into your home)! I am now having another skylight replaced and some more roof work that was finally needed. I trust Will so much that I did not get another quote. Also, in this new job I needed metal put over an unsightly area on the side of a lower stone wall, and since they were using metal for flashing on a part of the roof, they agreed to put some of the metal on this other area. My point is that the workmanship on this other, very visible area, turned out to be excellent,. I recommend Roof Pro highly.

A Gift That Keeps on Covering!…read more To have a brand-new roof done right and done well on the home I share with my daughter is absolutely priceless. Charm City Roofing didn't just replace a roof; they gave us a safe haven. Charm City Roofing teamed up with GAF and Green the Church to give me a new roof for my row home. This project was part of a major rebuild for us, and I am forever grateful for their dedication to helping me get it done. The love and care they showed throughout the entire process was noted and deeply appreciated. And it wasn't just for my property, they showed that same respect to my neighbors! When they finished the job, they didn't just clean up my area; they went above and beyond and cleaned up my neighbors' space as well. That level of thoughtfulness is rare. From the owner, Roger, to Cianna in the front office, to Bryan and the incredible team of roofers on site, everyone was magnificent. If you are in the Baltimore area or anywhere else they service in Maryland, I highly recommend Charm City Roofing. They are a magnificent team and God sent.

TL;DR: Poor communication throughout the entire process, poor installation that has caused issues…read moreyears later, subcontractors were used without proper oversight, the job site was left messy, and their mistakes became our financial responsibility I wasn't planning on writing a review because I just wanted to move on from our experience with Charm City Roofing, but unfortunately, our roof continues to cause problems years later. We had a new roof installed by Charm City Roofing at the end of 2023 because the company had excellent reviews and they were reasonable cost. We have a pretty simple duplex so we expected the process to be straightforward. Unfortunately, what should have been an easy roofing project turned into a frustrating and ongoing ordeal that we are still dealing with years later. During the installation, the workers left 20+ roofing nails scattered around our property, with at least half of them near our 2 year old daughter's sandbox. They broke a PVC pipe (sewer backflow pipe) that stuck out of the ground near the house that they later had to come back and fix. Additionally, they cut into the wrong side of our attic while installing solar tunnels that also had to be patched up later due to a lack of communication with workers. We planned to finish our attic in the future and were assured by Darius that a roof exhaust fan would provide sufficient airflow and that soffit ventilation would be "overkill." It was communicated with the company that the attic would be finished in the future, and that we did not expect an exhaust fan to automatically turn it into a livable space. Two months later, we discovered that the underside of the attic roof directly above our daughter's bedroom was now covered in mold due to a lack of air flow. After multiple missed appointments (there were approximately 5 total over the course of the entire ordeal, resulting in wasting at least 3 PTO days) and failed attempts to get someone out to inspect the issue, they finally came to look at it. They then told us we actually would need soffit ventilation and that WE would have to pay to fix the problem. While they were fixing their mistake, the owner informed us that the roof had actually been installed by third party contractors. After correcting those issues, several months later our duplex neighbor noticed water leaking into her closet, something she had never experienced before. She hired another roofer, who found that Charm City Roofing had failed to install proper flashing between the two roofs which required additional repairs. Now, more than two years later, we are still discovering new issues. We are currently getting water leakage near our chimney due to large gaps between the plywood and poor sealing, which we will also now need to fix. Once again we continue to be chasing repairs and trying to correct issues that should have been addressed during the original installation. If you read this far, I think you can see why we don't recommend Charm City Roofing.

They listened , excellent work, took their time and did professionally, and cleaned up afterread more

We have used them twice. Re did the entire siding and front porch. Then used them again to do the…read moreroof. Very please with timing and quality of work.

This is my 2nd review of this company and they did such a good job the first time, they were my…read morego-to when a recent wind storm blew off part of my siding and suffix. I contacted George Harris and he scheduled me right away. I was really impressed that he was able to get me on the schedule within 1-day and the 2 contractors that showed up were on time, polite, professional, and very knowledgeable. In fact one of the contractors was a Spanish woman who jumped into gear right away and begin climbing the ladder onto my roof. I was so impressed with her that I told the other gentleman that she was awesome and had no fear. Heck, I was afraid to get on that tall roof and she climbed up there with no hesitation. They completed the work quickly and I received a very fair price. In fact, while I was there, I noticed that the shingles on my shed were peeling and decided right then to hire them to come back this week to re-cover my Shed. Overall, this company is very reliable and the staff and crews are professional. I highly recommend them for any roofing, siding or window repairs/installation.

After a reasonable quote to to replace a flat roof and a shingle roof, we decided to go with…read moreHomecrafters. Appointments were late without communication, demeanor was unprofessional. I was told when installation was going to be instead of being asked. When that date didn't work, the owners had a very bad attitude. I had to keep calling and messaging to get a date. The day of installation seemed fine. The next day my husband was deep in our yard and saw a small section of roof was not replaced. I called the owner and he tried saying my husband told him not to do that part! He was literally yelling in the phone like he was crazy. His wife co-owner, came out the next day and apologized for his behavior. She even stated "why wouldn't you do that section?". She said that they had been arguing about this. She said that he did not estimate the cost for that section! She said he would send an estimate for it and for me to call her afterwards and she would give us a materials only price. So I did, and she gave me that price, but never in writing, it seemed like a side agreement since she was arguing with her husband. She said she would talk with him about scheduling. I got no call back. I messaged, no reply, I called, no answer ...over and over for two weeks. I messaged her that I was about to call the Better Business Bureau if I didn't hear back by the next evening. Within a few minutes, the both learned how to use their phones, but only to deny the problem and send me a letter, completely distorting the facts and attempting to blame us for their neglect! Marianne Hall (wife and co-owner) is fully aware of her husband George's behavior. She even recounted several instances where we flew off the handle with other clients. This is all totally unacceptable. Additionally, we found a few shingles, and nails scattered around over the next few days. The crew left some ruts in the yard after going off of the side drive they were asked to stay away from. I overlooked these things, but now they are just a part of the full picture. At this point I would not trust them to complete the job. Their work was incomplete, communication and timeliness of appointments was terrible, the yelling and bad attitudes were the final straw! Awful experience.

My first impression of this company was on the heels of Peter Deily; he was very pleasant,…read moreinformative and detailed about the windows, roof, and siding it the company offered and the installation prep/process. I did not decide on contracting the company for my roofing and siding projects as I found another company with the same materials used and did the job for less then this company quoted. I decided in May 2025 to go with this company for my window project that included 13 double hinged windows and 1 picture window. After signing the contract, I was informed that I would be receiving a contact over the weekend for a foreman to come out and do official window measurements for the ordering of the windows. I was called on Wednesday of the following week by a gentleman only to say " I am 20 minutes out from you." I didnt understand how he decided to just impose and not make contact prior to set up an appointment as I was told was to happen. This was the beginning of red flags. However, we made it work out as I work and was not available for this impromptu measuring. On June 12, 2025 I was phoned to alert of my windows were coming in and to set up installation appointment. I settled for June 16, 2025 starting at 8am, if weather permits. I took off of work and had all window blinds/ covering down and furniture moved 2 ft away from windows as instructed; this was a lot of work. On 6/16/25 at approximately 945ish am I received a call from a female whom informed me that the installation had to be cancelled for the date as its raining. My issue with this situation was that the company (humans) knew that it was going to rain in the beginning couple hours of the morning and could have cancelled over the weekend to be considerate of my time and not have me sitting around the house using leave from work unnecessarily; the weather forecast is online. In addition, I had to get the window coverings put back up for security and privacy. The installation occurred on 6/24/25. The company had a crew that came out whom seemed okay. I had to request that they use foot coverings; this should be a requirement and something I did not need to ask. They started upstairs in the bedrooms. They placed covering on the beds. However while working they placed tools and water bottles on my wood furniture, which was a NO NO. I didnt understand the lack of respect for my property. The crew removed old windows that were put in when the house was built 30 years ago. As they installed I noticed the windows had about a 2-3 in gap all around. That was quite alarming if the windows were measured correctly. They sprayed foam as I was explained in the gaps but NEVER pur window flashing up as I was told they would. They put caulk up only. The caulking was very messing and large amounts on my newly replaced siding. Thet also cracked the siding on the rear by the light fixture. By using the ladder and thumping it harshly up against the house; assuming it was too heavy for onw person to move creating the behavior. With that created divets in my composite front bump out with ladder prints from the cross bar type thing attached to the ladder on multiple areas. Also they didnt clean up their mess. I called after they finishes to alert of issues. It took me a couple times and then I got one of the workers that came out. Then the owner. I was not too pleased with the owner as he rushed and overspoke me as ig I dont know what to look for and wasnt very pleasant and condescending. After speaking with the owner he came out tje following Monday. And later that afternoon it rained and water poured from the front bumpout kitchen window. I called owner back on facetime so he could see the activity. The owner came out the nexr day with the crew. He walked around and said the wimdow job looks nice but never addressed my window flashing issue. However the leaking window was due to the seals around the composite bump out beinh pushed and detached; consistent with the ladder pressing on it as stated prior. The crew damaged the window metal frame and caulked it in the living room. It was never corrected or fixed. It was brought to the owners attention as well. The crew resealed the areas. The messy caulk on the back and siding, the crew actually cleaned it up the day of the window installation. The crew left dirty hand prints on my white bedroom dresser and on the walls bear bedroom front window. The crew cut out areas of my window ledge and caulked over it and it was never correctes after bringing it to owners attention. Also all stickers and hand prints were left on windows. This should have been cleaned up. The crew did not clean up their mess as I was promised. Because of my experience with the seemingly condescending attitude and over and quick talking I will not be able to give a rating higher then a 3.

I hired Liberty Windows & Siding for a large exterior renovation project that included siding,…read morewindows, doors, gutters, and a portico. I selected Liberty largely based on representations that the work would be performed by in-house crews rather than subcontractors, and that quality workmanship was a priority. Unfortunately, the project did not meet those expectations. The initial installation resulted in widespread workmanship deficiencies, including improper siding installation, flashing issues, trim defects, and other items later documented by both an independent inspector and a manufacturer representative. As a result, Liberty had to remove and reinstall significant portions of the work. While Liberty ultimately undertook remediation, the process was prolonged, difficult to manage, and required extensive homeowner oversight. Remediation details were not consistently documented in writing, work was at times scheduled or attempted without prior coordination, and key quality-control steps, such as clear verification milestones and final walkthrough procedures, had to be repeatedly requested. Even after remediation, there were disputes regarding scope reductions, credits, and whether the project could be considered complete without a formal walkthrough and customer acceptance. I incurred additional out-of-pocket costs for independent inspections, legal consultation, and missed work time in order to reach an acceptable outcome. In fairness, Liberty did return to address issues and did not walk away from the project. However, the overall experience fell far short of what I would expect for a premium-priced renovation. Homeowners considering Liberty should be prepared to document everything carefully, confirm who will perform the work, and ensure that all remediation and close-out terms are clearly defined in writing before proceeding.

Da' Roofers replaced our 30-year-old asphalt shingle roof and installed new gutters. From the…read moreinitial inspection to final cleanup, their process was thorough and professional. They provided a detailed estimate and stayed within the original quote despite discovering some unexpected damage to the decking that required replacement. The crew arrived promptly at 7 am and worked efficiently until 8 pm, completing our 1400 sqft. roof in one day, returning the following day for gutter installation. They used Certainteed Landmark Shingles as promised and installed new flashing around the chimney and vents. Their cleanup was immaculate with no debris left behind. Denny, the owner of Da'Roofers, was on-site throughout the installation, checked in with us several times during the day, and inspected the finished work with us. Highly recommend for their transparency, great communication, quality work, and attention to detail.

Our experience with DA Roofers was absolutely fantastic from beginning to end. They are by FAR the…read moremost responsive, pleasant, accommodating, timely and reasonable home repair company (of any kind) that we've ever worked with. AnChi and Dennis were both so kind and personable, the work was done quickly and cleanly, and our roof looks great. Cannot recommend them more highly!