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    Wallick & Volk

    2.3 (4 reviews)

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    Desert Financial Credit Union

    Desert Financial Credit Union

    (26 reviews)

    After three banks, including the issuing bank, refused to cash my check despite having all proper…read morelegal documentation, I was beyond frustrated. Desert Schools Federal Credit Union DSFCU stepped in, treated me with respect, reviewed everything carefully, and got it done. They made me feel like family, not just another customer. They truly came through. Trusted local bank for me.

    I have never had an issue with Desert Financial until now, but this experience has been beyond…read morefrustrating and disappointing. I deposited my tax return check on February 27, and because my tax preparer is in Illinois while I am in Arizona, they decided to hold my funds, claiming it was fraudulent. I explained that I am originally from Illinois, and this is my tax return, but they refused to believe me. The representatives I spoke to were extremely rude, especially the gentleman, who was arrogant and condescending, insinuating that I was lying. To make matters worse, they are holding my money until March 13 with no clear explanation of why such a long delay is necessary. This has put me in a terrible financial situation--my rent and utilities are due, my car needs repairs, and my son's birthday just passed on February 25. I was counting on these funds to provide for my family, and now I am struggling because of Desert Financial's unnecessary hold. This feels like financial bullying. It's my money--I worked hard all year for this refund, and yet they are keeping it from me for no legitimate reason. The way they handled this situation, from the lack of understanding to the outright rudeness, has completely ruined my trust in this institution. I regret ever banking with them and will be warning others to think twice before doing business here.

    Wallick & Volk - mortgagebrokers - Updated July 2026

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