Tom Bigoski has been my insurance agent for many moons and he is excellent. I first started working…read morewith Tom when he was a representative with another insurance agency, and they offered a suite of benefits to my employees. Tom's easy going, friendly manner, and focus on providing my employees with value-added services made it easy for us to choose him as a business partner. When I needed a new insurance plan for myself, I turned to Tom as well. I have been a personal client of his for many years, and I have always been impressed with his responsiveness and thoroughness. He goes out of his way to ensure he's giving his clients the best possible coverage for their personal needs, and the best service in their time of need. Having a personal insurance agent is better than going with one of the large providers and does not cost any more, so it's a clear choice over one of the big companies.

After years as loyal Amica Insurance customers, our recent move to Gainesville prompted us to…read moreexplore other options--and we're so glad we did. Erie Insurance's outstanding ratings led us to Bigowski Insurance, and from our very first interaction, we knew we were in good hands. Leah guided us through the entire process with exceptional professionalism, responsiveness, and care. What could have been a tedious task turned into an easy and even enjoyable experience. Everything was handled smoothly, clearly, and efficiently--no surprises, no confusion, just excellent service. Best of all, Erie saved us hundreds of dollars a year compared to Amica, without sacrificing coverage or peace of mind. We can't recommend Bigowski Insurance enough. If you're shopping for insurance, talk to them first--they deliver top-tier service and real savings.

Be wary of switching to Allstate. I was sent a proposal to switch insurance for a better rate…read more After canceling my old homeowner's insurance and switching, I was told that they could no longer honor the proposal due to 2 zero-dollar claims/inquiries in my history. I never knew a zero-dollar claim/inquiry counted against me. Regardless, they should have checked their claims database BEFORE sending me the proposal instead of after. I then had to scramble to find another insurance company and to add insult to injury, Allstate charged me for the time they had "covered" me. To fail to honor their proposal and cause many hours of effort and frustration is unprofessional and poor customer service. To be billed for their error is (in my opinion) unethical.

I was recently calling around for home/auto bundle as we're buying our first home next month. I had…read morea million questions & this was all so new to me for home insurance. I spoke with Michelle Gasparis here at Allstate: Christine Angles office & I cannot say enough great things! She was extremely friendly from the start & made everything SO easy. She answered ALL 123208 questions of mine & explained everything to me. I went back & forth a bunch comparing & making changes & she was always very quick to respond & always so friendly & personable. Thanks Michelle!!!

Anita is absolutely wonderful to work with. It is evident that she truly cares about people and…read morewill do the right thing to make sure they are taken care of. She is definitely someone I trust to take care of my insurance needs.

Great Agency! I literally have everything with this office. The agent makes everything so easy to…read moreunderstand. I have my auto and renters insurance. Recently purchased a new car and was able to refinance with Anita for half of the interest rate the dealer was offering. She also informed me about the benefits of setting up my Roth IRA retirement account at such a young age which NO ONE had ever talked to me about. Also have Checking and Savings Account, Life Insurance, Health Disability, College Savings Account. I will be buying a home soon and once I purchase I hope to finance with her.

I have been with State Farm since I was a teenager, and this office has always been wonderful to…read morework with. They respond quickly, answer any questions I have, and are consistently helpful and professional. I truly appreciate their great service and support over the years!

Andrew Frizzle and State Farm are amazing. I have worked with both over 20 years and feel I get…read morethe best service.

I have been a customer of Kerxton Insurance Agency since 2007. They were a referral from my…read moremortgage broker. Since then, they have provided me with excellent service for both my home and auto policies. They are always responsive and have provide me with support whenever I have requested additional information about my policies. Thanks! You are all the best. I would definitely recommend them to anyone seeing insurance in the DMV area.

Anne Susa is the reason I love my insurance company. She is helpful, available and friendly. I…read morewould look no further because of the customer service I receive. Confident they take care of my family.

Be very careful with Stover I would not trust them. I build relationships with trust I have 12…read morerental properties and they are not trustworthy. I needed an electric panel inspection I offered to pay for it and they said no it is on us. The inspection company they use then contacted me and I called them back to set a time. The person on the phone was the opposite of customer friendly she immediately hung up the phone on me. Please be careful with Amanda Millington Independent Contractor 979-215-0602.

Terrible service. I've dealt with this insurance agency a few times over the phone and I swear it…read moreboils my anger when I talk to them. Do you need to understand that you are a customer-based company? You may need to train or get someone else to answer questions. This guy likes to talk over you, and not listening. LAZY, RUDE, and incompetent.