These guys were amazing! I usually get my car serviced at the dealership but needed a quick oil…read morechange today. They were very professional, quick, efficient and informative. Great service and great prices!

We usually go to Evergreen for oil changes, but it was a nearly 3 hour wait for the drive up…read moreservice. Stopped in Prompto for a great experience. Quick, very friendly, professional - highly recommend.

David at the service desk provided some of the worst customer service on the planet. After…read morenoticing the technicians took off more than 5 inches of Tint from my windshield, I asked David if I can borrow a tap measure just to verify my inspection. He told me they didn't have one and that I should go get my own. What a rude bastard. I'll NEVER go to that toilet bowl again.

I came in and had my tires done in which I was extremely happy with, they did added that I would…read moreneed an alignment done in which they refused to do, I asked when would this need to be done and they said within a few weeks, they gave me this paper below and said my tires would definitely need to be aligned, I went to a different reliable alignment and they said even after a month and half of use that my alignment was perfect and I didn't even need one, they will try to get money off of you.

I have used them several times and Always Prompt Honest Service at a Very reasonable cost & Very…read moreknowledgeable..

They "fixed" my exhaust by welding on a muffler at a strange angle. When I finally got some time…read moreoff work, I noticed the issue. The shop staff and the national customer service agents were unhelpful. I ended up doing the repair myself. Do not go to this place, which is under new and incompetent management.

Brought my vehicle in to fix several holes in the exhaust so my vehicle could pass state…read moreinspection. After several hours I returned and saw my vehicle sitting outside. I asked why no one called me and they apologized and said they were busy. I brought my vehicle back to the Subaru dealer to complete the state inspection. The car failed again and to quote the auto service repair technician, "I don't know how they could miss these additional holes as they are obvious." They marked the locations of the holes and I returned to Meineke again to have the holes in the exhaust fixed. Meineke offered no discount and really didn't seem to care that they messed up. My vehicle passed inspection but the Subaru dealer noted that Meineke welded the entire exhaust system together. The original exhaust comes in four separate sections so you can replace just one section if it wears out. So Meineke did poor quality work and didn't own up to the issues they caused.

I had Frankie Campbell as my salesman. He was polite, funny and very accommodating. I only gave…read morefour stars because there was mix up on personal information. The auto I purchase is well maintained and is everything I expected after my initial test drive at the dealership. I have a friend who purchased an auto from K&R 6 years ago and she has had no issues ,outside of general maintenance the car has been great.

I bought a car and within the first 12 hours that I owned it, there was an error light on. It ended…read moreup being a $4,000.00 part that needs to be replaced and K&R is refusing to cover the cost, even though we have proof from Ford that this error was present for MONTHS before I bought the car. I am so distraught over this!!! Do NOT buy a car from these people! I now have no car and need to come up with $4,000.00 to fix it. I have contacted the attorney general and a lawyer to see what can be done but I will devote my life now to making sure that no one else has to go through this. K&R NEEDS TO MAKE THIS RIGHT!!! They knew this car needed a $4000.00 part and sold it to me without disclosing!!!

A little pricy to put 4 new tires on rims but the job was done well and timely…read more Only took one week to get an apportionment

Went there to get a 4 wheel alignment and a Maine state inspection sticker and ending up spending…read more$1,371 for 2 new front left and right struts/suspensions and front driver side tire rod plus quoted for an additional $1,200 to get a sticker claiming it needed brake master cylinder replacement and few other things their labor rates are just like a dealership find an honest loyal mechanic

Recent first time visit and I wasn't disappointed. Micah met me outside to drive my car in. He…read moreexplained everything as I had brought oil and a filter. During the visit he brought in two filters and a mouse nest! Suggested changing the filters out but put no pressure on me to do that. Topped off and checked fluids all in 20 minutes. And what a difference changing the air filters made. Did I mention I brought my dog and no leash? Micah asked a customer who had dogs and they gave me one of theirs so I could take her out. All around great service and value. I will be a lifetime customer.

I don't usually leave reviews. But these workers were so happy to do their job and polite I had to…read more Had some tires mounted and the manager and his brother if I remember correctly got them down quickly, were beyond polite and friendly. Will recommend this location

What a bad operation this is. Their prices are way too high, I go in on a Saturday morning when no…read moreone is there, and they tell me they don't have time to throw on two tires?! Don't go here unless you're desperate.

Staff was able to sell me the lightbulb I needed, but when I asked for help installing it, they…read moreinsisted it was impossible without a specialized set of tools I've never needed. Ended up just changing the bulb myself with ZERO tools or complications. Manager & cashier were pretty rude & condescending to me. Will not be going back.

Super fast and reliable - they never forget to ask about discounts!!! The website has some…read moreglitches but the employees are super friendly! Center Street - Auburn

Good prices, but lousy service. Paid $30 to mount & balance two tires. I lost a hubcap less than a…read moremile up the hill. Of course it got run over before I could retrieve it. They blamed it on a faulty hubcap. It's funny that I never had any problems with it for thousands of miles in rain or snow. The next day I drove less than sixty miles and lost the hubcap from the other tire they mounted! The hubcaps cost more than the $30 I paid for the work they performed. I should probably re-torque the lug nuts that they said wouldn't need retightening. Followup: After this review I was contacted by the owner and was referred to the local manager. I got two tires I owned mounted and balanced for free and another $30 off an alignment that is already the lowest price in town. Still not pleased with my original visit, but at least they tried to make it up to me.

I got a call back from the store after an online person scheduled me to just get a new tire or…read morerepair. I'd bought 4 new tires there a few months ago. The caller told me they were very busy, repeated 3x that they had 25 other cars to see the next day when I was scheduled, and did not offer anything else, but giggled and let the line hang. I said I would wait for him to tell me what was available, or I can go someplace else. He said "I don't appreciate your attitude" and I basically hung up. Customer service is definitely lacking. And coordinating their schedule with the online appointment folks.