Best oil change place in our area. Brian is great. I have a good experience every time.read more

I have used this business for the last 20 years and today was my last visit…read more Last time I was at the shop the owner short with me. I asked them to check the fluid in the differential and he told me they did. I was watching and the mechanic didn't pull a single wrench on the diff. So I decide to try again with another vehicle of mine today @ 2:30/2:45pm. I pulled in, he asked me was I there for. When I told him coolant flush he laughed and said not on a Saturday at 4: 0clock. IT was 2:30pm. He asked me to pop the hood. He made a statement someone been working on this vehicle. I told him it was me. He told me what was loose. I wasn't there for that and didn't ask him about it. He Bryan(owner) I think is his name. Proceeded to tell me how he couldn't do the job. He was rude about it. I told him close it up. He was still talking to me for some reason. At this point I wasn't going to expose myself to his attitude anymore. I guess when you own a successful business you can turn people away. I would like to mention I emailed prior to showing up. The fact that I did not get an email reply makes it worse. So your business model is laugh at a customer infront of people then tear appart how shitty of a job the vehicles owner did trying to repair it? This isn't the first time or second time the owners be short with me and my questions. I wont be back.

Waited 4 hours for my tweeter speaker to be changed to then be told that the new one was broken…read morefresh out of the box. Why dont we check these things before wasting clients time? I grocery shop for my 3 kids every single time I have to go to this business because I know it is a day's trip ALWAYS and I want them to stay fed during our wait. This was a waste of my time, money, and patience today. You guys have me absolutely freaking fed up with the way you treat people who are not trying to buy a new vehicle!!! Do better for crying out loud, y'all are ridiculous.

Worst Dealer ever. Bought an extended warranty and they did not file the paperwork. Now they are…read moretelling me its my responsibility . I called the number they gave me and they told me i had to call back the dealership F & I department. Tried to call and i am just disconnected.

This time I was lied to, hung up on, and had to leave car there for3 days. Spencer said there…read morewasn't a brake caliber for 2014 dodge van in Beaumont. Checked most part houses had it. Somissed doctor appointment which cost. Was told had to do brake fluid service which cost. Asked to speak to owner not available but would have him call, not. Would not recommend going there

We are here working at the Beaumont fair, we have traveled from Ri. Unfortunately on the drive we…read morehit a pothole, this is our first time here and had no idea where to go. LUCKLY we found this place, we need a new shackle and bolt. They were so friendly!!! Everyone was super helpful, offered us a ride back to our hotel and had it fixed right away!!! If you need ANY work done I highly recommend this place!!! 5 star service ALL around!!!!

Responsive staff. Transparent work and warranted work. Fair prices. It's hard to not use them.read more

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

No place like Silsbee Modica Bros. Always willing to go above and beyond on anything. The last of a…read moredying breed of true old school customer service.

Staff is always very friendly and talks to you before they do anything. Gives a cost analysis that…read moreis usually good for 30 days

Every now and then, you come across a business that reminds you that goodness still exists…read more Johnson Shell & Automotive on Calder Ave in Beaumont, TX is that kind of place. For years, my family and friends have trusted this long-standing shop, and during my time in Beaumont, I've come to see why. They are honest, respectful, informative, fair, and really good at fixing cars, and more than once, they've surprised me with small but generous acts of kindness. One day after a series of repairs, I drove off and realized they'd quietly fixed something extra, just to help. No fanfare, just care. It turned an exhausting day into one filled with gratitude and delight. Thank you, Glen Johnson and your entire team, for your expertise, integrity, and heartfelt service. You make a difference, and it shows.

Wonderful courteous service. Complete brake job in one day. Car now drives and brakes so smooth…read morethat i am reminded of Johnson's every time i am behind the wheel!

They didn't put back the ac filter cover back on and they didn't put back my terminal cover on…read moreshit service

Replaced the exhaust gasket & repaired the catalytic converter on one visit. Replaced the starter…read moreon another visit. I was very satisfied both times. I always get my inspections/registrations done here.

Do not go here. The Google reviews seem fake, and their prices are extremely inflated. If you…read morereceive a lower price, it's likely because they favor you, everyone else gets overcharged. I was literally charged extra just because the owner used his computer system. Imagine being charged at every place you visit simply because they use a computer to help you even dealerships don't do that. Also having surcharge for using debit/credit cards is illegal in the state of Texas. It is not the responsibility of customers to cover those charges. This place will charge you every penny they possibly can. They would charge a fee if you stood inside their office if that was possible. AVOID PLZ go to another small shop that don't scam you.

Fast and friendly service in and out for vehicle inspection. Definitely will go back for future…read morerepairs.