Good prices, but phone service sucks. Workers who answered the phone are always rude. I understand…read morey'all be busy but y'all didn't even give me a chance to say "Hello" before y'all hung up assuming someone wasn't there. And then y'all ask me can I hold on the phone and don't even give me time to answer before I'm on hold.

This place is awesome they have great prices everyone is friendly and if you're a woman like myself…read morewho has difficulty figuring out what you need for your car they definitely will help you out there's a little bit of a wait time other than that no problems and they always tell you to keep your receipt or take a picture without this they cannot do anything for you

Prices are great I wish they had more in Cleveland sometime the wait time is hectic other than this…read morecustomer service is great it really helped us women out who don't know exactly what they're shopping for

Hey folks' i had s problem with my Dodge Caliber 2010. The problem was the Crankshaft sensor.i…read moremistakenly thought it was the Camshaft sensor.The gent explained the diffrence between the two.Now my car is a Jet once again.!!@ No Check engine light!!!!!!!!!!!!!! Thank you!!!!!

Had A bearing go bad on boat trailer at Edgewater on 7-10-11. Called these guys and service…read morecouldent be better. They had a hard time finding out what part number/size my bearing was..but using the old bearing as reference and acually going back and measuring each bearing until they found one.. I was impressed. Highly recommended crew. Thanks again.

This company should be shut down. Can't seem to deliver parts on time. Get it together already…read more Never had this issue years ago. New owners and management need to go. If you can't keep employees, then it seems like an issue with the way the company is being ran. Do Better or shut it down.

I will never deal with them again 1.They indexed a part with the wrong option code. 2) it was…read moredifficult to get them to refund the difference between the market value of the two parts 3) after they refunded the difference they still sent the driver to the installer and demanded that they remove the part from the car 4) then they kindly offered to refund the difference but ignored that I had 3 hours of labor into the project. Never again will I deal with them.

Working with Pearl Road was a completely different experience than what I had had with other parts…read moresuppliers. They were helpful, friendly and accommodating in ways that no one else came close to. It was a difficult part to find and I needed it overnight. They had it, got it and shipped it overnight. Their knowledge and customer service was the best. They are half way across the country, but they are at the top of my list of bookmarks. Thank you, Debbie.

I really enjoy getting parts at this store. Unlike the big, shiny, well-lit places like O'Reilly…read morethis store has the look of a place where people who know about cars go to talk about other people who know about cars. The guys are friendly, helpful and professional. It's perfect for the small town it's in. Prior to becoming part of Federated, this store was a family owned parts store called Mancini's Auto Parts, and it still feels a little like a mom and pop shop. And that's all good to me. There is nothing a big shiny parts store can do for you that these guys can't, but the atmosphere, service and sense of integrity I get is never matched. The big places never have the same guys working in the store when I return, Federated is the same guys always. It just gives me confidence. Prices aren't different, either. It just feels like a place your dad or grandad might have gotten parts from. It's comfortable.

From the owner: since 1970 Federated…read moreAuto Parts is a nationally known auto parts distribution network with over 4,000 Auto Parts stores across the country, and that number is growing. Federated strives to provide both the trained professional and the do-it-yourself with quality products that meet or exceed O.E.M. specifications and are made by America's top automotive part manufacturers.

This autozone is the worst as far as customer service, I walked into store there were no customers…read morein store, manager was doing paper work, other employee walking around, Manager tells me to wait a second, 4 minutes nothing, I said you guys don't believe in customer service there's no one here and you have me waiting..Manager was rude , I left no purchase..There are two auto parts walking distance, O'Reilly and Advance Auto Parts with much better service..

Great place. Off in the cut. Real Clevelanders doing real Cleveland living. Its getting harder…read moreand harder to find these days. Come get your car parts here and may-or-may-not see a meth deal in the 1992 Corsica next to you...

The guy at checkout, I believe his name is Rob, was very polite, helpful and knowledgeable both…read moretimes I visited the 130th location. Thanks Rob !!

It's a Pull Apart. . . You go to their lot, find a similar vehicle to what you're looking for and…read moreharvest the part of its there. Fortunately for me, they had about eight vans that were comparable to the van I was working on. The process was easy. I had checked online so I knew they had four vans on site that were matches. Knowing what you are looking for is a big help. The rows are pretty well indicated on the outside of the sections. Each vehicle has its own label to identify model & year. The counter staff was helpful. The check out was great. I paid about forty times less for my part than to get an OEM replacement. The vehicles are spaced well enough apart to easily work on them. You need to bring your own tools, but I feel that's common sense. If you're coming to find a part to harvest, you best bring your gear, otherwise got to an auto parts store. Overall, it was a good experience, especially for a first timer. Thank you all for your help, and for the off duty police office who was there to keep us safe.

Hi! Just wanted to say that the young men working here were…read moreso lovely. I came in to get my battery replaced after waiting for hours at another spot only for them to cancel while my car was still dead in their lot. I was super stressed out and they did it at auto zone with no questions asked and were so helpful. Wish I got there names, but whoever was working Wednesday evening ! Very great customer service. Thank you!!!!!

They are nice and go the extra mile to help! So happy I stopped by after my battery died…read more In and out in less than 10 mins