There is no air conditioning in the lobby and you have to sit outside in the heat and wait for your…read morecar. It feels like a sauna inside. They will not let a handicapped person on a cane walk thru the Bay Area to the lobby. You have to walk around the building and then when you get to the entrance, surprise, no air inside! By the time they were finished with my car I felt like I was having a heat stroke. I will NEVER return to this place again. They are very slow as well.

Great service. Very thorough. The service techs put air and checked all other areas of the…read morevehicle including lights and turn signals. They showed us the oil level after and made sure there were no leaks. The process took about 15 minutes. Great service.

On our cross-country run, we pulled into Oil Changers just to make sure everything under the hood…read morewas still holding steady. The crew came right out, checked our oil, made sure we were good to keep rolling, and didn't charge us a dime for it. Fast, honest, and helpful -- exactly what you hope to find when you're far from home and living out of a vehicle. Great people, great service, and a stop we're grateful we made. Five stars all the way.

I'll admit I was a couple of months overdue on my oil change and decided to drive from San Antonio…read moreto El Paso. Before heading back ( with my oil change reminder light on) I decided to stop by Oil Changers to get the maintenance done. I had one car in front of me and had a very short wait. One of the nice gentleman came over and asked me what I needed and gave me an estimate. Being a female I always feel like I'm being upsold at every garage but here they suggested services but weren't overly pushy. My oil change was quick and they even filled my tires. Overall they had great friendly service! Pro-tip: check their website for coupons

I don't understand where all these reviews are coming from, I normally take my Lexus to the…read moredealership to get my oil change but I thought i would try somewhere new so i wouldn't have to make an appointment and drive the distance, I trusted the reviews on this place but the person who helped me barely spoke with me on my needs and then after they completed my oil change and I parked at my house oil leaked on my driveway. I called and the manager simply said it's probably residual and just bring it in in the morning bro, like that's ok and that my driveway is now dirty with oil and talking disrespectfully and not caring. Now I hope it's not going to keep leaking and i don't even trust they put the proper synthetic oil in it. I would definitely NOT recommend this place!!!! Not sure what all these good reviews are about, I'll probably have to go get it checked at the dealership and make sure they didn't mess anything up! Very disappointed!!!! Sloppy work, unprofessional, careless and wouldn't necessarily say courteous. Do not trust this place! I just checked on my car and there are still leak spots coming down. Update: I did go back to allow them to make things right and had them check my car, they did assure me there was no leak coming from the oil change and did clean up some of the residual oil that spilled over, which an employee admitted to overpouring the oil when filling it. Everything was fine until the owner showed up, I thought to apologize but no to argue with me and even claim that I had a previous oil leak it turns out even though I have never had a drop of oil spill on my driveway since I have had this car in 7 years, but apparently for her it is ok to have oil from what they admitted was from over filling the oil, she continued to state that she is happy that she will not have to deal with me and my business anymore so did not really care about my concerns, with this type of customer service from an owner who would want to even do business with this place. Here is an updated picture of the oil that dripped after getting home and overnight, luckily, I parked my car on the street and put this cardboard underneath, otherwise this would have been all over my driveway, which the owner saw no issue with this type of workmanship. I wish you luck on rolling the dice and going here!

Fast. Efficient. Kind. Great service. Drive through for vehicle Inspection. Completed in less…read morethan 15 minutes.

This is my second or third time here. Service has been great…read more The first time I came to get a state inspection and they made some recommendations for the vehicle. It was worth it and you're not paying dealer prices. Also, this was for an older vehicle. What really surprised me the safety inspection was $11 which is much cheaper than I paid at my usual place. I'm definitely coming back here for this.

Hello, I had a previous review about being charged $195.00 for my oil change for my 2014 E350 last…read moreweek. I had to go get a state inspection and went back to Oil Changers. I checked my last oil change with them, and it was $135.00. You overcharged me for extra oil. My vehicle is 6.9 quarts, and you charged for 8 quarts. Again, send this off to management. They did not do a thing.

Went iss here because our brakes were squeaky plus I needed an oil change. Turns out the brakes…read morewere fine! They did an excellent job charging the oil and very reasonably priced. Bobby is excellent to with with. Definitely recommend this one!!

It is unfortunate that I am having to write this…read more On June 25, 2025, I had service done at this Brakemasters location on my Land Rover. They replaced the harmonic balancer, idler pulley, serpentine belt, and performed an oil change. On August 27, 2025, my car stalled out with no power and had to be towed back. That Friday morning, the shop told me they could not figure it out and asked me to tow it elsewhere. I did. The new mechanic immediately discovered that when Brakemasters replaced the harmonic balancer, the repair had not been done correctly--the bolt could literally be removed by hand. This caused the part to slip, leading to catastrophic engine damage. I attempted to resolve this directly with the store. I spoke with Curtis, who was dismissive, rude, and adamant that no mistake had been made. On September 2, 2025, I reached out to corporate and spoke with Christian Smith, who returned my call on September 3. He apologized, explained in detail what had happened, and admitted liability. He assured me Brakemasters would "make this right" and that my engine would be replaced either through their corporate account or insurance. Unfortunately, Brakemasters opted to turn this over to Nationwide Insurance, which now wants to total my car. That option does not make me whole--it leaves me without a vehicle and does not even cover the payoff balance. On September 9, I again contacted Christian, making it clear that a payout would not resolve this issue and that I simply needed the repair done. Since then, corporate has completely ghosted me. On September 11, Nationwide informed me that Brakemasters would no longer respond or engage with me and that they would only "settle" through insurance. To this day, Brakemasters has not refunded the money I paid for the faulty repair, nor have they taken responsibility for correcting the damage their negligence caused. My car has now been sitting at another mechanic's shop for over three weeks. This is not how you fix a mistake. This is not ethical business practice. I did not want to post negatively, but I've been forced to. This matter is being reported to the Better Business Bureau, the Arizona Attorney General, and the Texas Attorney General. It is astounding to me that a company can cause this kind of damage, openly admit fault, then abandon the customer entirely. Brakemasters has done nothing to make this right.

We took our vehicle in for a routine oil change in auto express lube at 5374 Doniphan back in…read moreFebruary. However, about three weeks later, the oil filter started leaking. Fortunately, I was able to get the car back home and perform the oil change myself, including installing a new oil filter. I can only hope the poor service didn't cause any lasting damage to my engine

As a girl, it is always scary to go and get an oil change or anything done with my vehicle. I feel…read morethat I'm going to get taken advantage of since I'm not knowledgeable when it comes to cars. Not the case with this lube shop. They are always very helpful and honest. The prices are also great! Highly recommend!

The team at Valvoline is very professional & I can always count on them to take care of my truck…read moreneeds for oil changes, inspections and other recommended maintenance/upkeep. I appreciate how they keep me informed about the work being done and how everything is reported in CarFax. Good value for the price & quality of work.

I bought a Groupon for $44 for half synthetic and they were very quick at this location. No…read morewaiting, they knew about the Groupon and were efficient. Checked my fluids, lights, and offered to change my filter for $25 but it's ($8 on Amazon so I declined). No pressure and very polite. In and out in 15 minutes on a Thursday at noon. With tax and fees I had to pay an extra $5. I also got a $10 credit for Mister right next to them and got an exterior wash. It was also very fast but no free vacuums and they wouldn't lend me a towel to wipe the windshield droplets. Just a heads up.

Super fast. Friendly. Didn't have to wait. Passed about 4…read moreother oil change or tire places that over inspection, but their bays were full. Was lucky enough to find this location and was in and out in a few minutes!

From the owner: At Master Care Lube we are proud to offer our customers outstanding customer service, and industry…read moreleading lubricants all from the comfort of your vehicle. We are a family-owned business that has been serving El Paso for over 30 years. We look forward to earning your business with our attentive service, quick oil changes, and affordable pricing!

Workers are nice, no high pressure to sell you overpriced air filters…read more Oil changes here are pushing $100.00+ and then they hand you a tablet expecting a tip. Probably going to find another company or go back to doing my own.

Orlando did a great job with our vehicle today, he and his co-worker were well organized in…read morecompleting the tasks needed to finish everything needed so I could leave in a timely manner. Much appreciation for the military banners that Oil Changers has in their working area which is very well organized for the staff.

So i went today around 1:50 am to go wash my car and i decided to use the automatic car wash and…read moregot the basic option for $7 i understand it was $7 but while i was in the wash i was only sprayed with soap and after it just stopped the wash turned off i was waiting thinking maybe it was letting my car soak but no it just turned off didn't even dry my car so i had to go ahead and wash it myself manually mind you it was like i said almost 2 am and cold smh this was really disappointing

A little too expensive. But they didn't do a good job. Of course it rained that night. When's the…read morenext day hoping to get a wipe down was toll no