I usually go to Valvoline in Albuquerque but we were past due for an oil change and didn't have an…read moreimmediate trip to Albuquerque planned. I received a quote online and was also emailed a discount coupon. When we arrived we were given immediate attention and our car was worked on shortly after. The employee did seem to have some trouble locating our online quote, but he may have been new. I also informed him of the coupon we had and that I had just replaced the air filter myself that same morning. We were offered a new cabin air filter for $49 but I declined and ended up replacing it myself for about $19 later that day (it was pretty bad so I'm glad they posted it out). At checkout they already forgot about my coupon but added it and we checked out. It was a rather quick process. Weird thing we noticed afterward was that the sticker they gave to notify us of the next oil change was at a strange mileage. 7430 miles ahead of where we were at. Not sure what that was about.

I went in this morning because I needed a tire fixed and an oil change. Was told the don't do…read moreanything for tires and only two hours after I left, MY CHECK ENGINE LIGHT CAME ON. It WAS NOT on before I went in. I was charged $80 for something I suspect never got done. So disgusting and unprofessional. Never, ever spend your money here.

Bought a full set with road hazard...hit someting in Abq and tire bulged on side. Had to buy new…read moretire elsewhere to drive the 100 miles home, as my spare was small donut. Was $100. Got hone went to Garcias to match new tire to mt set...they did NOT honor the roadside insurance and charged me $100 more! They took the tire i bought in Abq and said the would sell it! The never sold it and told me they could not find it! No compensation!! Each long waiting visit for fixing flats resulted in my Toyota wheel emblems dissapearing...they couldnt find those either...I will NECER go back after many years as a customer...

Quick service with quality work. It has been a pleasure to support this local business for the last…read more41 years.

Polite employees did great service on my brakes for good price. I will definitely use them for…read morefuture work!

We called this shop this morning because our minivan was making a noise coming from the left front…read morewheel. The response was "bring it over." The work was done in just a couple of hours. The folks were friendly and communication was terrific! The price we were charged was actually much lower than it should have been. They have not seen the last of us!

Very fast and efficient service at a reasonable price! Dropped the car off at 8 and received a call…read morethat it was done less than 2 hrs later.

The front desk with Mario is kind and understanding, the service is quick and the prices are…read morereasonable. They took care of my Jeep with 200,000 miles - and it runs!

I've been looking for a shop to get an oil change on my 2021 Eco diesel gladiator. Nobody seems to…read morehave the know how or the parts. Matt, the manager here, had both. I wish I could service my Jeep here every time!

I want to thank the service manager (Matt) and the rest of the service department for taking Great…read morecare of my wife's Jeep, when it quit running while we were traveling from Santa Rosa to Taos. We are full time RVers and Matt and his team got on the problem and we only had to delay our trip one day. There can do attitude enabled us to stay on schedule with the rest of our family. Again THANK YOU for the professional work.

Had my mercedes aligned all four wheels. Car is pulling to the left, they serviced it in 30 minutes…read moreso not sure if they cut corners or just didnt know what they were doing or just did a bad job. Not sure if I will be back. I have my truck scheduled next week for an alignment. Probably will cancel that and go somewhere else.

One of the best customer service experiences I've ever had…read more 1. Harold (owner) inspected my vehicle (5 minutes before closing time) on a Friday. 2. Assisted me with accommodations for my Travel trailer RV, which I could no longer tow. 3 Fixed my Jeep's driveshaft in 1/2 day at a more than fair rate. Family operated. Worth the drive from other towns! I highly recommend!

I brought my car in for two basic services: an oil change and a battery replacement. I provided the…read morereplacement battery myself and even emptied the trunk and removed the spare tire in advance so the job would be as straightforward as possible. They charged me over $400. To be clear, this charge was overwhelmingly for labor, since I supplied the battery. I understand labor rates are high in this area, and I did not negotiate pricing beforehand. But $400+ for an oil change and a battery swap crosses the line into being taken advantage of. What makes this worse is that the job wasn't even completed properly. They did not reset the engine service light and did not reinstall the plastic covers over the exposed battery terminals. So not only was the price extreme, basic finishing steps were skipped. This felt less like "expensive service" and more like gouging paired with sloppy follow-through. I would not return.

While traveling through the area my Jeep ABS, skid, and ESP lights came on. I had the code checked…read moreby another mechanic who read the code; left rear wheel sensor. I ordered the part and tried replacing it myself but the old sensor would not pull out. I called the shop and they were able to squeeze me in despite having a full workload. Within 30 minutes they had the tire and brake calipers off and exposed that the sensor had melted (which is why I couldn't pull it out). Wonderful service and friendly.

Incredibly rude front desk person (x 2), one year later…read more I stepped in to ask for a quote on an older van. I had researched rebuild costs, shipped with strong warranties. Around 2,400.$ from 3 national remanufacturers with a good reputation. And it is generally agreed in US user groups for this model install costs are between $800-1200. There was a man casually seated while another, standing, was engaged in friendly banter that lasted some minutes. From my seat when the service man was alone and the asked how he could help me, I explained I needed a rebuild trans quote, labor and materials, and the cite the year, make and model of the vehicle along with the specific trans model #. After some minutes at his PC monitor, his head rises from his monitor gaze, he looks at me, and says "$7200". Knowing that 2,400. is the base fee I wonder how, what is less than a days labor, can create an added sum of $4,800. Understanding there are a few variables, such as different supplier, core charges..but little else..I am utterly surprised. I then reply cooly that the rebuilt trans generally (shipped) is around $2,400. He then says "So you can replace the transmission" without pause, and with full confidence in his voice and words. I reply calmly "Thank-you", then walk to the shop actually in front on DP Road, where i have had prior small repairs done. matter-of-fact owner. I then reexplain my needs, providing the same detailed information as before. The owner says he will text me a quote, which I receive within 15 minutes. Detailed materials, labor, total cost and warranty. $5,800. Please do not forget the other shops in town who are competitive and care if they offend or alienate possible customers, without provocation. These guys are hustlers and swindlers. Napa, RPM, Immaculate Auto, Hermans, LA Auto, Expert Auto Solutions, Preventech - try them if in need..spend your money where you wont be thieved and overcharged, while contemptuous of your being. *Note. Ran into a friend after writing this, and shared my experience. He had been overcharged, and upsold on uneccesary services there he said, and would never return. And he has lived here for decades. And after speaking with another shop, in business 40 years, he conspicuously omitted Auto Doc for any projects.

Good guys that helped me out of a jam! Didn't know anyone in town and had a huge piece of metal in…read morea tire, late on the Friday before Memorial Day. AutoDoc took care of me and made sure it was fixed properly. Timing was bad for a flat, and they pulled it out and made it a win. Thank you!