I called looking for a carb kit. When they eventually answered the young girl insisted i give her…read morethe yer make and model. I had the number off of the carb. She said she could not use that. I asked for someone with a little more experience, she then lectured me for five minutes about how she was new there. I called back and got another guy and same issue, he hung up on me. Called back got left on hold. Finally spoke to a guy named jason who claimed to be a manager. He then accused me of yelling at his young children employees. Fustrated yes, not yelling. jason told me to call back on monday, there would be someone with knolage there then. Geeze. It will be nice when napa finally gets its doors open here in town. Napa tends to do things on a more professional level. Dont waste your time or money here.

I recently had a air conditioning compressor from Autozone replaced on my Jeep (dealer didn't have…read moreone in stock). After the repair I went to Autozone to get info. on the warranty. The manager said, "You're not our customer your theirs." He initially refused to tell me what the warranty was for even 'their' customers and finally told me it was 90 days. I've never been treated to rudely and unprofessionally at an auto parts store. No attempt to even explain their policies or apologize that he couldn't ( likely wouldn't) do anything for me. Why not try Checker or another auto parts supplier in town?

Clifford was a HUGE help to me! Great customer service experience when I went in expecting to need…read morea new battery. The checkout process was super easy, and he even installed the battery. Having a dead car battery is stressful, but Clifford and AutoZone sure made the solution easy. They are very much appreciated!

Friendly and super helpful AutoZone!…read more I recently moved to Los Alamos from far far away and so went to the local AutoZone for some car help. (I needed to switch out my license plate and get new windshield wipers. Exciting times.) First, it's super convenient to have a fully stocked AutoZone in LA. Second, the AutoZone employees were incredibly polite, patient, and helpful. I got everything I needed and they helped with the install of the wipers. I definitely recommend this shop. Thanks again for all of your help!

This place is a disaster for tires. The staff are mostly kind and will tell you they have your…read moretires in stock on the phone and even upon arrival. On my first trip there, they said they had four tires for my car. Once they had the car up and my old tires off, they said they didn't have four tires. So they put two on. Shortly after, my old tire blew. I went back for the remaining two, and once again, although on the phone they said ten of my tires were in stock, they couldn't find them in after I waited 2 hours. They finally found tires, and installed them. About a dozen employees were around but only one or two of them barely working on the cars in line for tires. After I paid, I realized they didn't put my spare back but left it out in the shop. No one would take responsibility for having done the work on my car. It was a mess and took about 4 hours. This all has been a tremendous waste of time- it's well worth going somewhere else.

I came in with a battery that I thought was dead and they did the analysis and said it was fine and…read morecharged it up and reinstalled it and then when I got home, I discovered that the rear dome light had been left on in the night and drained it These guys are phenomenal

Been there any number of times for small "generic" things - oil, washer fluid, windshield wiper…read moreblades - as well as vehicle specific things - car battery, air filters, etc. Never had a problem with anything we've gotten from them. And, they have a great twice-a-year sale on windshield wiper blades, so there's that. The staff are pretty much always friendly; the manager's sense of humor should usually be taken with a grain of salt. (E.g. come in the door, hear "We're closed!" I start heading back out immediately, then he tells me he was kidding...)

Had my mercedes aligned all four wheels. Car is pulling to the left, they serviced it in 30 minutes…read moreso not sure if they cut corners or just didnt know what they were doing or just did a bad job. Not sure if I will be back. I have my truck scheduled next week for an alignment. Probably will cancel that and go somewhere else.

One of the best customer service experiences I've ever had…read more 1. Harold (owner) inspected my vehicle (5 minutes before closing time) on a Friday. 2. Assisted me with accommodations for my Travel trailer RV, which I could no longer tow. 3 Fixed my Jeep's driveshaft in 1/2 day at a more than fair rate. Family operated. Worth the drive from other towns! I highly recommend!

Samuel is rude and incompetent. Sold me the wrong part and then argue with me on the return for…read morethe new part. me and underfunded me and not listen. Get that guy out of there

Go to Zeke's or O'Riley's nice ppl and costumer service,Let's just say there lack of respect for…read morethere job, costumers and themselves it costed me over $50.00 on a job I was doing for my costumer because she refused to give me a receipt back after a return wrong part sold to me I witnessed her throw the receipt in the trash yet she insisted it was on the counter and I have it if so it would be with the cash retured to me in the wallet with all the other receipts. If I treated my clients like that I would be homeless and starving due to the fact I would have no clients

Out of town visitors had a fuse blown. Came here for parts. Our car took different fuses than we…read morewere used to but they had everything we needed to fix our issues. Very busy place as well.

The Taos team here are all incredibly helpful! They work together very professionally and genuinely…read morecare about what's needed. They answered all my questions with swift efficient service. Don't hesitate to shop here for your auto parts!