I used to get oil changes here. Oil changes come with a free tire rotation. Well, with my first car…read moreI got around three oil changes and tire rotations, and the wheels became misaligned and the car needed a $160 repair (which they, conveniently, offered to provide). Come on, if they should be good at something it should be tire rotations. Their name is "Just Tires". Anyway, now I get my oil changed at Walmart nearby, which is same price. Customer service is ok and they do have a nice waiting area, but that is no excuse for poor technicians who will cause your vehicle needing repairs. If you do get an oil change here skip the tire rotation.

The Good: The service manager was courteous and kept me updated on the status of the work I was…read morehaving done. They have a television with a few chairs and free bottled water for those choosing to wait. The Bad: Even though I had my brakes done in addition to a scheduled oil change, I waited for 3 HOURS. The Ugly: About 20 minutes of that wait was for the service manager writing up the bill. When I questioned why it was taking so long he said he had to find certain codes for the services I had completed. Oh, and 2 people called out sick that morning so he was alone checking people out. After all of that he had forgotten the discount. Wow! Despite the courteousness of the service manager I may try another place next time. I was willing to wait 1 or 2 hours but 3 hours was unacceptable especially when I had an appointment. This is more 2.5 stars than 3.

These are not honest guys. This is not an honest company. Do not take your car there if you are…read moreexpecting honest service. I took my car to Monro in Wayne for an annual PA Safety Inspection. While my car was there, the staff suggested I proceed with a tuneup since my car had recently hit 100,000 miles. I agreed to the tuneup, and the day I was supposed to pick up my car, it was radio silence from the staff. I called around 4pm verifying I would be picking up my car prior to close at 7, and they confirmed. 6:45, and I hear nothing. I show up to the shop at 6:55 and am told that during the tune up, a spark plug broke off and porcelain fell into a cylinder in my engine. They said they did not know how long it would take to resolve the issue because they wanted to find a solution that "didn't cost the shop a lot of money." The standard practice for removing porcelain from a cylinder is to pull the head of the engine and clean out the cylinder. This requires 17 hours of labor. Monro did not follow standard practice. Over twelve weeks, they tried a variety of different methods. Twelve weeks later, they tell me my car is ready to be picked up. I informed them I would not be comfortable picking up my car until they shared what other methods they tried since they refused to follow standard procedure. After this request was made on Sept. 18, I didn't hear anything from the staff again until Oct. 16. On Oct. 16, I woke up to a charge from the Enterprise where Monro had told me they would be providing me with a rental. Enterprise shared that Monro told them they stopped paying for the car on Sept. 26, but nobody informed me. Store employee Josh was incredibly rude, hung up on me when I stated his district managed had ignored a letter from my lawyer (Josh said, "You have a lawyer? I can't speak to you" and hung up. That is not how things work, but he was ill-informed). Josh threatened to call the police on me when I went to pick up my car and requested that the work that had been done on my car be added to the invoice. While I didn't like any of my experiences with any staff during this process, Josh was possibly the most unpleasant and most unprofessional. District Manager Chris Gross was a horrible communicator, ignored emails from me, ignored a letter sent by lawyer requesting details about the car, and refused to provide me with the information explaining what work had been done on my car. Regional Vice President Damian Stebbins was smug, spoke to me in a manner that demonstrated he found this issue a waste of his time, and, yet again, refused to provide any information regarding the work on the car. He kept referring me to Monro's insurance company to receive that information, but their insurance company told me that I would need to receive the information from Monro themselves. As we can see, Monro at every level refused to put on the invoice the work that was done on my car - a very standard practice. This signals to me that they damaged my car elsewhere when working on it and they do not want to share or document the additional damage because they do not want to be held liabale.

I brought my car in for an oil change, and it took a long while for it to get done, but it was…read morebecause the tech had found an issue with my oil tank and spent a lot of time fixing it. He was great about explaining what had happened and told me to bring my car back later in the week to make sure that the fix he had done worked properly. I really appreciated that tech's helpfulness and diligence, and I will probably be bringing my car back there for my next oil change!

They're friendly, honest, and reasonably priced too. My go to mechanic. Nice to have a place…read moreclose-by that I can trust. Also recently discovered that they have free air. No way I'm waiting at Wawa again next winter!

I called to get an oil change today so I went to mavis on s Henderson rd king of Prussia…read more I had a20.00 coupon applied to my service. Paying I was told it was 120.00 for an oil change. If I didn't have the coupon 140.00. I have never paid more than 79.00. He didn't ask me if I wanted full synthetic just did it. I will never go back. I could have gone to jiffy up the road for 50.00 less. My fault, I suppose I should have asked but I have always been asked at the location. The guy I dealt with offered no solution. BE SURE TO ASK.

Local gem for decades. My personal experience spans 5 years and they have proven to be honest,…read moreknowledgeable, and efficient. I've been here for state inspections and smaller repairs. They do not take appointments, so first come first serve. Tip, get in early, like 7 AM early, and you may be in and out. Don't expect concierge service with snacks and self service Keurig machine here because this is your old school, no frill auto repair shop. Sometimes, old school is good school!

Great experience. I've been sliding on my driveway so I realized it was time for new tires. I…read morecalled Rossi, they gave me a great price and were able to put my tires on that day. Bob and Ernie in the office are both gentlemen, professional and knowledgeable I highly recommend.

Found them by accident. Needed a new tire and went to Tire…read moreRack online for the first time. Was very pleased with the price and service buying the tire and rear wiper blade. They then recommended a handful of local places to have the tire and wiper blade shipped to, showing what the installation cost would be. After checking out reviews I chose Tim's. I spoke with Tina at Tim's, who was very nice snd patient with me as I told her this was my first time using Tire Rack and Tim's. She explained how it would work. I got notified that my tire was delivered a day later and got an appointment a couple of days later at my convenience. The shop was modest in size compared to the dealership where I am used to going. The bill was also modest in size and no surprises from the price quoted by Tire Rack. The waiting area was quite pleasant, Like Tina. There was coffee, tea, fresh fruit, cakes and candy. Tootsie Roll pops among the goodies. I will confess to my age when I say that I enjoyed watching their "MeTv" which was playing a childhood favorite: Perry Mason. I even recognized the theme song at first which caught my attention. The work was done quickly and professionally. I recommend Tim's highly as well as Tire Rack. A good combination to help you beat the BIG dealership bills!

Never go to this installer. I brought 2 new tires for my Maxima which is FW Drive, because was…read moreslipping in the Front during the last snow storm. They disregard my request to put the tires on the Front, after I specifically said I need them on the front. They put the tires on the back and REFUSED to put them on the front as I requested and told me I just need to buy 2 more tires for the front.

They do a good job and the service is pretty quick. Friendly staff. I've been back a few times.read more

Hal and his team are superb- incredibly effective, efficient, helpful, and always the most pleasant…read moreto work with. Also a great deal every time. They are the very best around.

Suddenly they stopped accepting car wash coupons. The coupons are still given out at restaurants?read more

I had an awesome experience at Bob's Mobile today. I had a flat tire when I went out to my car this…read moremorning. I called Bob's spoke to Russ who is a very personable guy. He sent Vinnie out to my house & he put air in my tire so I could drive it back to the Bob's service station (didn't charge me for that service). They looked at the tire & said it couldn't be plugged & that I'd needed a new tire. It was ordered & delivered within an hour. In the meantime Vinnie drove me back home. I received a call within an hour in a half that my car was done! Vinnie picked me up drove me back & I paid the bill. Now this is what I call EXCELLENT service. They couldn't have been any nicer. Thanks Bob's Mobil for a great experience. I highly recommend you to everyone.

Needed a tire ASAP. They were able to get a replacement quick. Tire was done by the following…read moremorning! No hassle, no sales pitches, no nonsense!

Was told I needed an left axle replaced and would cost 4-5 hundred...told them I have warranty he…read moresays u pay me they pay u....(what never heard this before) then tells me warranty company won't cover I call warranty place inside lobby on there phone lady' say they never said axle they said boot cover on axle..... why tell me I need a new axle if it's the boot...tryin to get some extra money outta me...take to another place cause I knew something wasn't right after what warranty company said other place they say all u need is a new clap on boot charged me 20 dollars for clamp why tell me that I need a whole new axle when it's just a clamp???? Never again