Overall customer service was timely and efficient. Any questions that I may have are always…read moreanswered.

Great Great service and friendly staff they made sure my car got what it needed will be going back…read moreagain

These Chicago streets!!! I hit a BAD pothole Saturday so I was on a flat. Turns out I bent the rim…read morein pretty bad. Took it to the dealer to get the wheel locks off but I wasn't buying a tire there or getting my rim replaced there, a rip off. I had the spare put on and the tow truck driver recommended coming to the city to this spot. They totally hooked it up! Professional and efficient, they took the tire, buffed out the rim and I just needed air in the tire thank goodness! The price was fair and reasonable! Thank goodness the tow truck guy gave me a solid referral!

Service was okay but the quality of the tire was too bad. Both tires I bought got bubbles within a…read morefew days of getting them. When we just brought a new rubber for the first tire that popped else where they looked and said the tire was defective. The wires of the tire was not supposed to be out there like that especially on a good looking tire. That it could've been worse if we didn't slow down when we noticed the car driving weirdly.. 1 tire had a huge bubble and popped unknowingly and then after a few days the car started driving weirdly again and smelling of rubber so we looked and seen 3 HUGE bubbles on the inside of the tire. He said the 2nd tire was so bad he never see anything like that and hes surprised how we made it to him for a new tire. We knew it was bad but the way it looked when he took it off looked like it could explode in someone's face any minute. We wasted 80$ for 2 tires from Rodriguez Rims & Tires just for the tires to be defective and deadly..Please go elsewhere they don't give good tires.. I have a not so good picture of the 2nd tire but didn't get one from the first one.

Took my car to this Discount Tire on a Wednesday morning as a walk in to get a flat fixed. I called…read moreahead to get an idea of potential wait times and an associate promptly answered, so they seem to be responsive here. Its quite a drive for me being down on 95th street so wanted to check before making the trek down After pulling into the parking lot, I went into the lobby area where I was quickly tended to. The associate took my name and phone number down and I was placed into an online queue that was texted to me. This link gives you a live status of your visit, including estimated service completion time (apparent its a newer system and can be inaccurate, was the case for me, seems to overestimate) After waiting about 15 mins, they called me up to ask what service im looking to do and recorded some info to set up a profile. Then sat back down to wait until my vehicle and tires could be taken a look at by the technicians, which was shortly after (wasnt too busy this morning fortunately) They seemed to be working on 4 to 5 vehicles at a time max. Ultimately the service itself took about an hour (longer than i thought), so overall i spent about 90 mins here to get my flat fixed free of charge, which im pretty satisfied with. I expected to need to wait a lot longer especially with free services being offered, which Id imagine can be the case on busier days/times of day so something to be wary of and plan for. They accept appointments as well so thats always an option Everything from arrival to servicing to leaving felt seamless - the attention, communication, and quality of service was spot on and I felt cared for during my visit (they even offered bottles of water for everyone waiting in the lobby :'). I could tell the staff here are trained in customer service from observing the interactions with other patrons while waiting, in addition to my own personal experience of course

Discount Tire is in a class by itself. They are a trusted professional establishment. They never…read morecease to amaze me in all the work and repairs they do. They have tires to accommodate the price you can afford to pay. Their technicians are polite, courteous and well trained. They get you in and out in a timely manner. They are a business indeed. You will never be disappointed doing business with them. G Clark.

DO NOT BRING CARS HERE!! useless. they specifically won't work on old cars or your exhaust. looked…read moreat my car, told me it's not driveable and all these things are bad. one thing being only one year old tires. charged me $50 for them to do nothing. took it to another shop and fixed my car in an hour. this place is a joke.

call to have tire fill and they told me that it was too cold to for them to open the door and I…read morewill have to spend some more money ‍

Pleasant people Tammy really took care of me I needed brakes all around job was done in two days (…read morehad to leave the car) price was compatible with other places. Good job done by David Thank you guys for taking such great care of me and my car Tracy

Do Not go here! They up charged me over 200% on a master cylinder. and well over a 100% on other…read moreparts. save your money , please go somewhere else.

Pete's came highly recommended. They did not disappoint. Excellent customer service, great timing…read morewith the repair. Great communication. Highly recommend this business.

Best customer service.I was frantic when I found out I was driving on a tire with a hole.I pulled…read morein at 4:55 and was immediately taken care of I needed a new tire and they assured me that could have it in the morning and my car would be ready by noon.Sure enough it was ready before that.I was so pleased with the service. I Cannot recommend enough Petes!!!!!! Thank you for taking such good care of me.

I came in around 7:15 PM, fully aware that closing time was 8:00, but there was still enough time…read morefor a routine oil change. After I got home, I noticed my car was dripping oil. This is something that absolutely should not happen after a basic oil change. I had to take my car to another shop the very next day, only to find out that my oil pan had been cracked during the service. As a result, I had to pay for a completely new oil pan and another oil change expenses I should never have had to deal with. To make matters worse, I've called the shop 7 times trying to get this addressed, and not once has anyone answered. The lack of accountability and communication is just as frustrating as the damage itself. This situation was not only inconvenient but also costly and stressful. An oil change is one of the most basic services, and damaging a major component like the oil pan is unacceptable. I trusted this location with my vehicle, and instead, I ended up with a bigger problem than I came in with. Overall, I'm extremely disappointed and frustrated with this experience. I would not recommend taking your car here if you expect careful, reliable service save your money and go somewhere else

I got right in and out for my top off. Austin was very helpful and even told me keep checking my…read moreoil and showed me how.