Luis and Josh went above the call of duty. They were so helpful in our installation of a needed…read morepart in our RV.

Well, my battery did not want me live longer. Luckily this location in Harrison was only 35 miles…read moreaway from the small remote road that I figured this out on. The manager Allen helped us, and he was knowledgeable friendly and helpful. he let us take the battery out to the motorcycle to see if it was the correct one before actually paying for it. I had to ask for latex gloves so our hands wouldn't get totally dirty and he promptly went to the back and got us a couple pairs. That was great service with a smile. The price was average where I expected it to be at about $100, they give a nice military discount at O'Reilly's. this location is conveniently located right on the main drag. We appreciate the help and pleasant service from Allen and all the employees here. I would recommend this location.

My daughter-in-law is six months pregnant and had her one year old with her today. It was 103°…read more when I left work. Her battery died and she got a jump start to get to Harrison O'Reilly, Main st. Her husband was not available to help her as he is away in the military training to serve our country. She went in for help and an attendant came out to look. She was told that they could not help her change the battery and that probably no one in town "would touch it" because the car has a computer. I am surprised to learn that cars with computers cannot have batteries replaced as I have erroneously been doing this since the 80's. She asked him if she could just get the battery that is in it so she could find someone to help her. He said that he had never seen that battery, it was dirty and he couldn't tell what it was. Those exact batteries are sitting on his rack. Since he couldn't ID that O'Reilly battery he offered to up sell her one that was about twice the price. Without her husband she wasn't sure what to do. As I mentioned she has a one year old, her husband is away and this turned an already stressful morning into a far more desperate feeling one. It didn't have to. Perhaps times have changed but I thought that O'Reilly Main was the gold standard in customer service. I thought that it was pretty customary for most auto parts stores to help a lady with a simple battery change (it took 10 min.) or wipers. I see on their website that O'Reilly advertises that they will help you find a "super start battery" and "even provide free battery installation". I'm disappointed. Not just because I have been doing business there since 1989 but because as a man I cannot comprehend leaving a young woman and baby in that situation. I would think that if the business wouldn't help her then most men would have clocked out and taken care of her themselves. I have sent a lot of people there over the decades but I wouldn't send my dog there now. Do better.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

The struggle is real…read more This was another stop in my ongoing search for an exterior car window squeegee and scrubber. AutoZone did not have the one-piece exterior tool I was hoping to find, but the visit still turned out to be helpful. I learned more about proper ways to clean car windows, using spray glass cleaner and a microfiber cloth, so even though the original mission is still not complete, I did make some progress. A special shoutout to Dalton Barnes, who was an outstanding associate and had a lively, helpful discussion with me about cleaning exterior glass and the best way to approach it. Still searching for that elusive exterior scrubber-squeegee combo, but this stop was definitely worthwhile. AutoZone Auto Parts 1113 Hwy 62-65 N Harrison, AR 72601

Super effective people. I needed towing safety cables. They were the only place that answered the…read morephone and knew exactly what I needed. They ordered the cables and had them the next day, saving me from a real towing nightmare.

I don't usually write reviews but I had a great experience with this shop. Brandon personally…read morehelped me through several decisions about the five accessories I wanted to add to my new truck. The appointment was made and all the work was done in one day. Fine workmanship is apparent on the work that was done. Thanks to Brandon and the team at National Auto Trim.

My mother stopped by to check on getting a second opinion on some work done by another…read moremechanic--for an ongoing issue that might benefit from another perspective. When he found out who did the work, he talked about how well he knew the guy and said he would've done the same thing (not even having seen the car). He said she could bring it by for testing, but he also told her he's expensive. Ah. Okay. Message received. You don't want our business. We won't be going back to find out if he's a decent mechanic or not. But I thought other people might need to know that this mechanic even describes himself as "expensive."

Forward- Vehicle involved-2005 Jeep Grand Cherokee, 5.7…read more About me - Retired now but x-auto-mechanic; have been working on and with all types of vehicles since the '80s, so my extensive experience is of great value to me when it comes to knowing another credible auto-mechanic. Early Sept 2021, we began experiencing new issues with this vehicle, in short: 1. The throttle acceleration would sporadically jump (as if one was to tap the gas pedal on and off) and then for no reason, die. 2. The vehicle would die unexpectedly no matter speed or angle. 3. Would not hold a steady idle. I used a consumer model code reader to see if I could determine the possible issue and resolve it myself, knowing how expensive it is these days for auto-repair, especially if it involved troubleshooting/replacing electronic components. I did retrieve some codes ex: U1411 which indicated the likely cause was the ECM. Well, I also happen to know the ignition switch could cause the vehicle to unexpectedly die so I changed that component first. It's an easy replacement and an inexpensive component ($30) but a little tedious to replace for most that are not mechanically inclined; however that did not resolve the issue. I researched for about 4 hours in addition to speaking to a couple of 30+ year ASE Certified Jeep mechanics who, after reviewing everything were very confident it was the PCM and not the ECM. That said, other than locating one from a salvage yard, the PCM ($1,300) was no longer available for this vehicle nor was the ECM which would have been considerably less. After speaking to John (Owner of "MasterTech Auto Repair") in Harrison, AR. and describing the issues, he assured me he had much more sophisticated equipment to perform a more in-depth diagnosis. He was relatively confident that he would be able to determine the issue fairly quickly over a few days. So that was the best and most effective way forward to determine what the issue was. After a few days of diagnostics/graphs and research, John updated us indicating although right now he was leaning towards the ECM being the issue, he only felt 75% confident. He also mentioned he was noticing some fluctuating voltage in the throttle body. In any case, he wasn't satisfied just yet and asked if it would be OK for him to continue his deep diagnostics and troubleshooting until he felt confident of the cause. I told him to keep it and do what he needed to do until he felt absolutely confident of his diagnosis because I wasn't going to spend money on an ECM or PCM if that didn't resolve the issue and he completely understood. So, 2 more days went by and we received an update call from John. After even more graphing and diagnostics and personal persistence, John said he was now absolutely confident the issue was in fact the throttle body. All in all, after previously conferring with other long-tenured ASE certified Jeep mechanics, their recommendations could have cost us upwards of $1,500-2,000+, and instead, the decision to take it to MasterTech Auto Repair was the correct choice and most affordable and effective choice and resulted in the complete satisfaction of this customer all due to John's steadfast insistence not to be partially satisfied but to be absolutely satisfied with a cause and resolution. Readers Note: Coming from a family of Auto and Aircraft Mechanics, I am not easily pleased nor satisfied when it comes to dealing with most people who claim to be auto-mechanics b/c most don't know anywhere near what they claim to know. Dealing directly with John at MasterTech was a very nice and refreshing experience and I personally and HIGHLY recommend them to anyone.

These people provide good old fashioned service. Loved the people and the place. I had a terrible…read moretime with J&P tire but these guys were great.

Customer service, I went there early, the service manage assured me that my car would be ready by…read more11:00. My sister was having surgery at 12:00. If it wasn't for Brian my car would still there. The was car finally done at 11:50.The guy was only interested in his friends that was there visiting him.