Above and beyond ... hourly is reasonable for the region …read more.. very competent mechanics ... turnaround is fast ... Front desk good communication, friendly their revised inspection documentation is exceptional overall, as a business, this Pepboy location is a well oiled machine

My last review of this place was 11 years ago. In my review, I noted how they had a bad overall…read morerating and gave 4 stars. A lot has changed. I took my car in for a brake job on 4/8. It was advised that I needed new front pads and rotors, and that a complete brake inspection was done (on my invoice). One month later, I noticed my left front brake was extremely hot, and there was a burning smell. Prior to this, I had noticed some brake noise and slight pull, but did not think of it. I immediately brought it back in. I was told that my caliper was sticking and it would be repaired. That same evening, I called for an update (as they did not follow up) and was told they could not get parts and would not be able to complete for another two days. They ended up completing the work without calling my warranty company for authorization. When I tried to pick up the vehicle, they finally called the warranty company, and my claim was denied as they changed the diagnoses to "failed hose," which should have been done when they replaced my brakes and inspected a month earlier. I finally left with my car three hours later after paying the nearly $600 bill (for the second time). The very next morning, after driving 4 miles, I had smoke billowing out of my brakes. I called the store and was accused by Gloria of "wanting something for free" and she reluctantly covered the tow truck to pick my jeep back up. Later that evening, I called for another follow up (as nobody called me) and was told by Tiffany that it was a defective rotor. She agreed to keep the rotor so I could inspect with Carlos and the tech the following morning when I picked up my jeep. The following morning, I arrived and picked up my Jeep. I asked Carlos to show me the failed rotor with the tech, and he immediately advised that it was NOT the rotor, but rather that the tech did not replace the hoses or complete the actual brake job that they invoiced for. They sent me away with an unsafe vehicle that was never actually repaired, which is a huge safety issue. The shop has since taken zero accountability, and the corporate team is gaslighting me. They have offered a coupon for a future visit, with no real solution for the negligence. As someone that has spent well over $20k with this company, I will no longer be a patron. They need to do better.

I came across 535 Auto Care as a highly recommended shop in a bunch of Facebook groups I was in…read more Bill and his team took care of my precious car as if it were their own and took the time to do research and even gave me recommendations of sites I could look up for more information on my car. They really went above and beyond in making sure everything was in good shape and even fixed the battery terminal adapter that I couldn't quite get to fit on my own. They've gained a customer for life!

Wow, absolutely amazing! They were recommended to me by someone and they were right. My jeep…read moreCherokee needed the oil filter housing fixed, and I had to wait a week for an appointment and I understand why they are cheap and good service very friendly staff and my car was ready within hours. I will definitely come back here for my future needs.

$$128 for a oil change is outrageous when you have workers that are coming out of cars that smell…read morelike marijuana to work on customers cars!!!!Happy I didn't get my oil change done here. As I drove off, a worker was coming out of his car and you could smell a strong odor.

I was the first customer of the day at Strickland Brothers, and the experience couldn't have been…read moreeasier. The team was friendly, professional, and had me in and out in about 10 minutes without ever leaving my car. They even topped off my fluids and did a full service inspection at no extra hassle, which I really appreciated. Everything was explained clearly, and there was zero pressure to buy anything extra. Quick, convenient, and honest service -- I'll definitely be back for my next oil change!

I recently had my brakes on my 2021 Lexus IS350 F Sport replaced with Bernardo, and I am happy to…read moresay that he works in an extremely professional and transparent manner. He was kind enough to explain what needed replacing and showed me how everything would be done. I would 100% recommend Musso Mobile Mechanics to anyone that is in need of flexible, reliable, and reasonably priced repairs!

Excellent Mobile Mechanic Service in Orlando! While on…read morevacation in Orlando with my family, we had an unexpected issue with our car at the hotel -- and luckily we found this mobile mechanic service. The experience was perfect from start to finish! The mechanic was very communicative, clearly explaining what was happening and what needed to be done. He was also well-organized and professional, arriving right on time and fully prepared with all the necessary tools. The job was completed quickly and efficiently, fixing the problem on the spot so we could get back to enjoying our trip without any worries. I highly recommend this service! Truly outstanding customer care -- reliable, fast, and exactly what you hope for, especially when you're traveling and need someone you can trust. Thank you again Bernardo!

Everytime I've came here they have been friendly and helped me with whatever issue that my car has…read morehad. The Car Care Center has saved me a few times on the way home from work as it just seems to be that's when my cars have wanted to have the lights turn on so I've came here to get them checked out and each time they have taken care of it and gotten me back on the road! If you're a Cast Member you do get a discount here on service so definitely make sure to show them your id! Overall this really is a hidden gem in the hart of Walt Disney World that's always down to help those in need!

Honest. Fast. Accommodating…read more No problems. Glad they helped. It was a quick repair.

I had a really good experience here. Brought my car in for an a/c check (I had called and made an…read moreappointment). My car was brought in immediately upon my arrival, and they came and told me what the problem was within a few minutes. They fixed it, and altogether I was in and out in about 45 minutes. They charged me a very fair price. I was referred by a neighbor, and I'll definitely be passing on the recommendation.

These guys are honest and amazing! Helped me with my F250 and did a great job! Drained my tank and…read moredid it in a timely manner.

I came in for an oil change, which was priced reasonably. The quality of my experience: efficient…read moreand convenient appointment booking, excellent maintenance support, friendly team, tidy and welcoming waiting area. Also, I appreciate their follow up and feedback. I will return for my auto needs.

Some people might have had good experience at this place (All Car Shop 1755 S. John young Parkway…read morein Kissimmee Fl) but I am not one of them! I had bad experience with mechanic shops before, but this has been one of the worst! Imagine, I am a 64 years old Desert storm, Desert Shield and Iraqi Freedom veteran, and the manager I spoke with is also a veteran, and look at what I went through, my fellow veteran, we are our worst enemy. I can tell you my whole experience, but there is not enough room on this platform to do it, so I will give a brief synopsis. I first brought my vehicle into the shop (approximately the second week of June), for the check engine light. I was charged approximately $164.00 for a diagnostic, which confirm the code that I was getting about the engine misfiring. I didn't get it worked on that day, because they didn't have the parts. Approximately two weeks later I went back to get the work done. There are two reasons why I went back to that shop. One is, I assumed that they would apply (what I paid for the diagnostic), towards the repair cost, and the other reason is; I love supporting veteran own, or any business that deal with veterans. Anyhow, with the diagnostic, the repaired cost me over $3,000.00 just to change out 8 plugs and coils. Changing out the plugs and coils appeared to solved the problem, because the check engine light went off. On that day they were planning to also do a gas treatment (a can of gas treatment purred into the gas tank), for over $300.00. to avoid paying the $300.00 dollars, I went to the dealership the same day and bought a can of their gas treatment ($40.00 with tax), and pure it in the tank myself. Now here is where the story gets interesting. About three to four weeks later, the same thing happens again, the engine light came back on, with the same two codes. After going back to the shop (for the same issue), I was told that, in order for them to check it out, I would have to agree to pay another $164.00 diagnostic fee. After I agreed to pay the fee, they brought the truck into the shop (with the check engine light still on), to check it out. Approximately 30 to 40 minutes later, the manager (or who appeared to be the manager), came and told me that he was getting a misfire from one of the cylinders, but after clearing the code he couldn't find anything wrong with the truck. I told him that I was getting two codes instead on one, but he advised me that he was only getting one code. He continued by telling me he found a problem, and in the same sentence, told me that he couldn't find nothing wrong with the truck, I couldn't understand that! However, he advised me that because the job/parts were under warranty, he would change out the part that was responsible for the misfire. He also stated that he would also try a gas treatment after changing out the part. After he mention the gas treatment, I told him that I had added a can of gas treatment to the truck the very same day he did the repair. He then stated to me that the gas treatment I added was the cause of the problem. Remind you, I use the same cleaner the dealership used in my truck twice before, also it's been several weeks and several tanks of gas (I went through), leading up to that moment. Also, the whole time I was driving the truck (with the gas treatment in it), the check engine light has not came on once. Anyhow, he told me he was going to speak with his technician and get back to me. When he came back, he handed me back my keys and told me that the gas treatment was the problem. He didn't even bother to change out the part he found that was doing the misfiring, the part that I paid over $3,000.00 for, which was still under warranty. He told me that he wasn't planning to charge me. Are you freaking kidding me, charge me for what?! A job that he never did! He never worked on the truck, he never changed out the part he told me had the misfire, as a matter of fact, the minute I left the property and got out on the main road, the engine light came back on! If there are any veteran reading this post, beware!

This place is great! With the $10 off coupon, my oil change was about $77 and I was done in 15…read moreminutes. Oil change prices are all over the place here in Orlando. Tire Kingdom usually has a $50 full synthetic oil change, but I'm suspicious. I think Tire Choice is the most expensive at about $120 if you don't have a coupon for full synthetic. Then you have Tires Plus who charge like $97 for synthetic. At those tire shops, you can be waiting up to four hours, just to get your oil change because they do other services and you need to wait your turn. That's why moving forward I'm always gonna go to Valvoline oil change.

After reviews above and reading other reviews I went out to my car to see if access cover for drain…read moreplug and filter was put back on. Of course not! So I return to Valvoline and tell them they forgot to replace cover to its original place. They find it and my guess is they lost the bolts to put it back on. They found other bolts that are the wrong thread and spun out 4 of the clips underneath on the skid plate. So now no way to reattach the cover to the skid plate. They keep telling me it's normal wear and tear. Dishonest workers who won't stand behind the damage they caused! While there I ask why the little reminder sticker for the windshield says next oil service due is 3000 miles or 3 months. Synthetic oil was put in the car. GM recommends 7500 miles or 1 year. These people are ripping people off getting them in there every 3000 miles or 3 months. Girl at Valvoline told me that even if I didn't drive 3000 miles you should change it every 3 months anyways. Dishonest company!!