My daughter's car had a screw in a tire in the smack dab middle. Took it to TD in Paris. They lied…read moreto me saying it was too close to edge to plug so "I had to have a new tire" for $141...I wasn't given a choice...they just put a new one on. I asked for the tire to keep...got home and we inspected and found they had lied about the location of the hole. It could easily have been plugged. So I went back in and jumped their case, after calling several times and nobody returning my call. Then they came up with a NEW story --- Said they couldn't plug tires 5 yrs old...showed me on the tire it was 5 yrs old. I asked to see the "laws or rules" that stated that excuse. Manager got on computer and printed out several sheets of information BUT it was only Tire Discounter's POLICIES and GUIDELINES that stated not to repair older tires and it was SIX YEARS, not FIVE. Manager stated he had worked for TD 12 years and had always been told it was 5 years. He had to eat his words. He took his new tire off the car, repaired the hole and installed it back onto the car...and apologized all over himself... They lied to a "FEMALE" just to sell a F'n tire. I will never be back to TD.

Had service done about a week ago to see if a tire could be remounted but was unable due to damage…read moreon tire, but no issue there, I had a backpack full of fishing gear in the trunk of the truck that went missing after I left.

And excellent place to bring your car or truck as the service is reliable and competitively priced…read more Very accommodating. They accept walk-ins. You may have to wait as it can be a popular place during peak times like the weekends. Appointments are available. I was even late for mine this morning, but they were able to fit me in without a long wait. I've been doing business with these guys for years. I never have a concern about the quality of the work, But if I did, I can speak to the manager, Bill, to get it resolved. The waiting area at the quick lube has free Wi-Fi & TV. As a bonus, there is a nice café called The Rock which is just two doors down. You can grab a bite to eat and they will call you when your car is ready!

worst place ever been ruined transmission in car when they changed fluid leaked out…read moredrain tube where they cut seal said not there fault

In my recent search for a particular vehicle, I soon realized that finding what I wanted would be a…read morechore. There were only 33 cars of this model nationwide, the closest being Paris, KY. I worked with the dealership virtually and after multiple exchanges, decided on making the purchase. My next challenge??, the 400 mile trip...do I fly or drive? The dealer offered to pick me up at the airport if needed and went out of the way to make sure the transaction would be smooth. We opted for renting a one way car and make a weekend out of it. Upon arrival at 7pm, the dealership was packed. You would have thought they were giving away cars. They were well stocked with cars vs other dealers. My car was fueled up and ready to go. We completed the paperwork with Darrius and built a good friendship in the process. Darrius offered advice on where to eat and stay while in town. He even took care of a small license plate. Overall a good experience, and customer service was perfect.

I was interested in looking at a SUV. A salesman grabbed onto my inquiry and harassed the hell out…read moreof me via, emails, phone calls and wouldn't stop. I finally told him he had gone too far and if I do biz with this company I will not use him...furthermore I will consider going to competitors out of town. I blocked his numbers and emails and threatened to report him.

Horrible! Scheduled to bring Jeep in. It sat all day and didn't touch it after leaving us with no…read morerental. They claim they don't have any! Here it is the 2nd day and said they are short on mechanics, it'll sit all weekend and maybe get to it Monday! Really??? Very very unprofessional. 3 different brand new Jeeps had the same issue! Ugggg

The gist: Not a bad dealership, good sales person, great prices, fairly easy négociations, good…read morefree stuff, but ultimately still a car dealership Car dealerships reviews always seem like they're done by shills or people with horrific experiences. Similar to apartments and such. So here we go, a review that's hopefully neither. Overall I had a good experience purchasing 2 vehicles through Dan Cummins, both the Paris and Georgetown locations. My dealer was Dre. He was very communicative with me. He did forget to mention that there was a fee on debit/credit transactions which wasn't great but I do feel like that's not a huge problem assuming the bank is open when you go, it was not when I was there. My dealer, of course, tried to get me to finance through the dealership. I get it, it's like complaining how expensive popcorn is at the movie theater. That's really where the money is in the industry. The finance office did make some competitive offers on rates and terms but ultimately I stuck with my bank. I never felt like they were using "high pressure sales tactics" or any of the scummier tactics you read about online. Just remember to have a loan calculator and do the math before agreeing to things. Ultimately it was a fairly smooth experience. Most importantly, the free snacks and drinks aren't bad! Of course that's not important but if your looking for value and don't care about nutrition you might be able to get away with pilfering a very unhealthy lunch. The prices on cars were very competitive. My car was easily 2k less than similar models closer to home in Louisville.