Received a flat tire on the way to Savannah GA. I ended up at this Good Year because it had my…read moretires in stock. I'm super glad I did. I had purchased tires within the last year in Virginia with the road side hazard package, so I thought I was clear to get my tire replaced free of charge. The manager informed me that the previous shop didn't set up my road side hazard package correctly, preventing work to be performed under the agreement in the road side hazard purchase - even though my account showed I purchased the package. Duane, the store manager, explained the situation thoroughly and offered to attempt to resolve the issue personally. He called the VA shop, and my record was updated in 10mins, allowing work to be performed free of charge as outlined in the road side hazard package. Thank you very much for your professionalism and dedication to helping your customers Duane!

I've bee bring my cars to the Goodyear on Ogeechee for more than three years now for service and…read moremaintenance. Johnny is super professional and helpful. Thank you for making each service smooth and painless!

Fantastic customer service, straight forward diagnosis and pricing. Quick turn around, tidy well…read moreran shop.

Complaint regarding multiple service issues I have experienced at several of your locations over…read morethe past several years. These issues involve improper repairs, installation of incorrect parts, inadequate inspections, and a failure to properly disclose the terms and conditions of a Tire Protection Plan that I purchased. Collectively, these incidents have caused unnecessary expenses, vehicle safety concerns, and a significant loss of confidence in your company. Nissan 350Z - Incorrect Battery Installation In 2022, I brought my Nissan 350Z to your Ogeechee Road location for a battery replacement. Over the past several years, I experienced recurring issues with the vehicle failing to hold a charge. Recently, I took the vehicle to Advance Auto Parts to determine the cause of the problem. I was informed that the battery installed by your shop was the wrong size for my vehicle. I was also advised that a screw had been used to hold the battery in place rather than installing the proper battery and securing it correctly. For nearly four years, I unknowingly operated my vehicle with an incorrectly sized battery. Had the proper battery been installed initially, I could have avoided years of charging issues and frustration. This situation raises serious concerns regarding the quality of workmanship performed on my vehicle. Lexus IS 200t - Service History On June 3, 2025, I paid $78.78 for a Level 1 Diagnostic Service and shop supplies. On June 4, 2025, I paid $832.73 for a rear wheel bearing repair, including labor to remove and replace one wheel bearing. On June 6, 2025, I visited your Richmond Hill location and paid $1,127.95 for the purchase and installation of four Michelin Pilot Sport tires, an alignment, Tire Protection Plan, and related services. Incorrect Tire Installation In September 2025, I brought my Lexus IS 200t to your Pooler location because the vehicle was making noise while braking. During that visit, I paid $391.88 for a Front Premium Brake Service, front brake pads, oil change, vehicle inspection, and related services. During the inspection, I was informed that the two rear tires installed by your Richmond Hill location were the wrong size for my vehicle. I was also advised that my vehicle is designed with a staggered tire setup and that tire rotations could not be performed in the traditional manner due to the vehicle's design. As a result, I was required to return to the Richmond Hill location, where two rear tires were replaced with the correct size tires. I find it extremely concerning that a professional tire shop installed incorrect tire sizes on my vehicle and that the error was not discovered until months later by another location within the same company. Customers should be able to trust that tires are installed according to manufacturer specifications. Tire Protection Plan Concerns My primary concern involves the Tire Protection Plan that I purchased at the time the tires were installed. On June 23, 2026, my rear passenger tire blew out. When I brought the vehicle in for service, I was advised that the tire may have failed due to low air pressure. Because I had purchased the Tire Protection Plan, I expected the damaged tire to be covered. Instead, I was informed that I would need to pay approximately $360 for a replacement tire. I was then told that coverage was being denied because I had not rotated my tires every 5,000 miles. This was the first time I had ever been informed of such a requirement. At no point during the tire purchase was I: * Provided written documentation explaining the Tire Protection Plan. * Given a copy of the terms and conditions. * Advised that tire rotations every 5,000 miles were required to maintain coverage. * Informed that failure to meet this requirement could result in denial of coverage. * Provided any written maintenance schedule or requirements associated with the plan. What makes this situation even more troubling is that your own Pooler location informed me in September 2025 that my vehicle has a staggered tire setup and that tire rotations could not be performed in the normal manner. Additionally, your company had previously installed incorrect tire sizes on my vehicle. Given these circumstances, it is unreasonable to deny coverage based on a maintenance requirement that was never disclosed and may not have been applicable in the traditional sense to my vehicle configuration. Had I been informed of these requirements at the time of purchase, I would have ensured that any required maintenance was documented and completed. Pattern of Service and Communication Failures Unfortunately, this is not an isolated incident. There appears to be a pattern of service and communication failures, including: * Installation of an incorrect battery in my Nissan 350Z that remained undiscovered for nearly four years. * Installation of incorrect tire sizes on my Lexus IS 200t. * Failure to properly disclose Tire Protection Plan requirements.

I was desperate and needed my car fixed quick. He came over a couple hours later and fixed my…read moreSubaru on a Sunday! He is fair on his prices and is very professional.

Shae is quick to respond and reasonable in his pricing. I needed rotors and pads replaced on truck.read more

Amazing! What a wonderful person! We (including my 7yr old boys) were 4 + hours from home in our RV…read morewhen the scariest noises started! And one after another! Called one place and they dismissed me. I was so nervous no one would help us!! I called him praying someone would at least try! He was so kind and told me to come right in he'd take a look! Right then and there! After an extensive search from him, and actually driving the RV he told us what was going on and cleared us to travel! What a life saver!! We can't thank you enough! Really! Amazing person!!

Down to earth no BS... Real caring people... Imagine that…read more Thanks for the quick and fair Saturday morning sale and service

I needed to have a clutch replaced in my 04 Honda Accord. With my wife's help, we were able to…read morecontact Rick Hunter whom I had used many years ago when I drove an Acura Legend. He gave me an estimate after diagnosing the problem. He ordered the OEM parts from a local Honda dealer and my car was ready in a couple of days. He works put of his home and this may cause pause to some, but remember that quality work does not need a fancy building and he is a quality mechanic. I highly recommend him to anyone who needs quality work at a reasonable price.

From the owner: We have over 38 yrs honda exp Factory trained master tech.we…read morecan diagnois and repair anything on your honda or acura.we can pick up your car from work or home.serving savannah area since 1995.looking foreward to serving your car .

1st off , 5 stars is NOT enough!!!! I called everyone on Yelp, their prices made my head spin, I…read morehad a 255 mile tow! Out of 10 companies, Cano's was the #1 Don't waste your time nor money, in Cano's we TRUST!

Where to begin! We were traveling through the state on 95 when our SUV pulling a trailer broke…read moredown. It was a Saturday afternoon and repair shops were closed except Cano's which was closing soon. I reached out to Cano and explained the situation and he said he'd stay open and wait for us once we got a tow truck. Not only did he stay open later, he found us an alternator (and topped our oil), and got us back on the road in about an hour or so. Not only that but his price was incredibly fair considering the lengths he was going to. He certainly represents the fine folks of South Carolina well. We couldn't recommend or thank him enough!

I was SO lucky that when my water pump exploded while coasting along I-95 that this AAMCO full of…read moreawesome was at the very next exit. They examined my poor, smoking car immediately - even brought me a bit of the exploded pump when pieces fell out after they removed the wheel. A replacement part was acquired immediately. My fears were assuaged. Even the coffee in the waiting room was lovely. And they got me back on the road in just a few hours. I know a lot of stars had to align in order for everything to happen the way it did, but I'm so fortunate to have pulled into this place where I felt safe, special, and taken care of every minute. By the time I left, I felt like family. I am totally writing the owners into a future book! If you ever need car maintenance in or near Savannah, GA - this is the place! Tell them that the blue-haired author sent you.

Been waiting on a quote for a transmission oil and filter change for a week now. When I called the…read morefirst time the lady that answered the phone said she would call me back, that was a Wednesday. Called back again on Friday and she told me she said she originally told me 72 hrs for a quote (which she never told me on my first call). I have been calling them all day today, Tuesday, haven't been able to get ahold of anyone (left voicemail this morning and no call back yet). As of today, I still don't even know how much they charge. I JUST WANT A QUOTE! If this is how these people do business, I might just go somewhere else.