The team at this location is always amazing between making sure that my car is in top shape for…read morewhatever adventures I take or simply that I am aware of the simple maintenance needed. As a female who knows enough about cars to advocate for myself I never feel the need to do it here. Keith, Jamar, and the team are absolutely amazing and highly recommended.

I was driving on I-95 when multiple warning lights suddenly appeared on my dashboard--oil pressure,…read moreAWD, and engine. Though I had never been to this location before, I knew it was nearby and decided to pull in to have my car checked. The woman who greeted me was incredibly kind and helpful (I wish I had caught her name). I had an oil change done just a few weeks prior--at a different place--but when the team here checked my car, they found it had no oil at all. I could have seriously damaged my engine had I continued driving. They immediately added oil, and during the follow-up safety inspection, they discovered a hose leak. Jamar, who I now call my angel of the day, explained everything clearly and even replaced the faulty part after a quick trip to AutoZone. The level of care and attention I received was exceptional. From now on, I will only come here for oil changes and maintenance. This team truly goes above and beyond.

I was desperate and needed my car fixed quick. He came over a couple hours later and fixed my…read moreSubaru on a Sunday! He is fair on his prices and is very professional.

Shae is quick to respond and reasonable in his pricing. I needed rotors and pads replaced on truck.read more

I recently stopped in for an oil change for the first time. As I pulled in I was instantly guided…read moreinto the bay for service. The gentleman immediately started working on my car and checking out the lights and blinkers. Within minutes I was done. The only downside was after the oil change another gentleman assisted with clearing the code on the dash and walked off with my hood still up and propped and no one to guide me out over the raised bay. Finally after I closed my hood another gentleman ran over to guide me out. Not sure what got them so distracted after they got my money and felt like the job was done.

Express Oil change in Pooler was great! Quick, communicative , and attentive. All of the staff was…read morevery friendly. Took the time to help make sure my maintenance light got reset.

After cracking one of my rims, I was quoted over $300.00 for a new rim and installation at…read moreGrainger. I contacted Savannah Tire to get a price estimate and Anthony informed me that while Savannah tire doesn't stock rims, I could buy one online and bring it in and have it installed for $25.00. After my my rim arrived ( Walmart.com FTW! ) I called to make an appointment, and we were could come in right away. The install was done within minutes and we were on our way! Im so grateful to have finally found a honest, affordable and friendly tire center. Anthony, Josh and the rest of the team are all great and I highly recommend this location for all your tire / wheel needs.

December 29, 2025 I was completely taken advantage of at the Mavis tires and brake location at 1511…read morePooler Parkway, Pooler, GA 31322. I arrived at the location at 10 AM, expressing concerns to the general manager, Jason, that my steering wheel was loose. I explained how my steering wheel was flipped upside down, yet my tires were straight and that it was a safety concern. He told me the parts that were needed to fix my steering wheel. Trusting him, I agreed to have the parts replaced. I returned 2 hrs later & was told that my car was fixed. I took the car on a test drive, & the car was doing the same thing. I alerted Jason who also test drove the car & agreed the car was not fixed. He stated another part was needed in order to fix the steering wheel. I agreed, still entrusting in you all. I was called back 3 hrs later by the store manager, and was told that my car was fixed. Upon arrival, Jason was gone & the store manager made my experience even more dreadful. He did not greet me at all upon arrival & totally disregarded my presence, but I watched how he readily greeted 2 Caucasian women with a big smile. Again, I test drove my car & it still was not fixed. While test driving, I asked 2 techs to witness that my car was still not repaired. Both techs agreed and expressed concern for the amount of money I paid and the time that I had spent at the shop. The mechanic Mick, was totally dismissive, never communicating with me exactly what was wrong with my vehicle and seemed irritated that he was asked repeatedly to work on my vehicle. The store manager, who continued to be extremely friendly with only the Caucasian customers, lied and stated I was "using the f bomb" & that I needed to "calm down". He later apologized for lying, stating "oh I thought that's what I heard you say". One tech witnessed how he completely lied, stating "I never heard you say that once". $420.17 later, my steering wheel is still loose & I am traumatized by how I was treated at this location.

Fantastic customer service, straight forward diagnosis and pricing. Quick turn around, tidy well…read moreran shop.

Complaint regarding multiple service issues I have experienced at several of your locations over…read morethe past several years. These issues involve improper repairs, installation of incorrect parts, inadequate inspections, and a failure to properly disclose the terms and conditions of a Tire Protection Plan that I purchased. Collectively, these incidents have caused unnecessary expenses, vehicle safety concerns, and a significant loss of confidence in your company. Nissan 350Z - Incorrect Battery Installation In 2022, I brought my Nissan 350Z to your Ogeechee Road location for a battery replacement. Over the past several years, I experienced recurring issues with the vehicle failing to hold a charge. Recently, I took the vehicle to Advance Auto Parts to determine the cause of the problem. I was informed that the battery installed by your shop was the wrong size for my vehicle. I was also advised that a screw had been used to hold the battery in place rather than installing the proper battery and securing it correctly. For nearly four years, I unknowingly operated my vehicle with an incorrectly sized battery. Had the proper battery been installed initially, I could have avoided years of charging issues and frustration. This situation raises serious concerns regarding the quality of workmanship performed on my vehicle. Lexus IS 200t - Service History On June 3, 2025, I paid $78.78 for a Level 1 Diagnostic Service and shop supplies. On June 4, 2025, I paid $832.73 for a rear wheel bearing repair, including labor to remove and replace one wheel bearing. On June 6, 2025, I visited your Richmond Hill location and paid $1,127.95 for the purchase and installation of four Michelin Pilot Sport tires, an alignment, Tire Protection Plan, and related services. Incorrect Tire Installation In September 2025, I brought my Lexus IS 200t to your Pooler location because the vehicle was making noise while braking. During that visit, I paid $391.88 for a Front Premium Brake Service, front brake pads, oil change, vehicle inspection, and related services. During the inspection, I was informed that the two rear tires installed by your Richmond Hill location were the wrong size for my vehicle. I was also advised that my vehicle is designed with a staggered tire setup and that tire rotations could not be performed in the traditional manner due to the vehicle's design. As a result, I was required to return to the Richmond Hill location, where two rear tires were replaced with the correct size tires. I find it extremely concerning that a professional tire shop installed incorrect tire sizes on my vehicle and that the error was not discovered until months later by another location within the same company. Customers should be able to trust that tires are installed according to manufacturer specifications. Tire Protection Plan Concerns My primary concern involves the Tire Protection Plan that I purchased at the time the tires were installed. On June 23, 2026, my rear passenger tire blew out. When I brought the vehicle in for service, I was advised that the tire may have failed due to low air pressure. Because I had purchased the Tire Protection Plan, I expected the damaged tire to be covered. Instead, I was informed that I would need to pay approximately $360 for a replacement tire. I was then told that coverage was being denied because I had not rotated my tires every 5,000 miles. This was the first time I had ever been informed of such a requirement. At no point during the tire purchase was I: * Provided written documentation explaining the Tire Protection Plan. * Given a copy of the terms and conditions. * Advised that tire rotations every 5,000 miles were required to maintain coverage. * Informed that failure to meet this requirement could result in denial of coverage. * Provided any written maintenance schedule or requirements associated with the plan. What makes this situation even more troubling is that your own Pooler location informed me in September 2025 that my vehicle has a staggered tire setup and that tire rotations could not be performed in the normal manner. Additionally, your company had previously installed incorrect tire sizes on my vehicle. Given these circumstances, it is unreasonable to deny coverage based on a maintenance requirement that was never disclosed and may not have been applicable in the traditional sense to my vehicle configuration. Had I been informed of these requirements at the time of purchase, I would have ensured that any required maintenance was documented and completed. Pattern of Service and Communication Failures Unfortunately, this is not an isolated incident. There appears to be a pattern of service and communication failures, including: * Installation of an incorrect battery in my Nissan 350Z that remained undiscovered for nearly four years. * Installation of incorrect tire sizes on my Lexus IS 200t. * Failure to properly disclose Tire Protection Plan requirements.

Super friendly and convenient. Didn't try to upsell me on anything, and only charged for an oil…read morechange despite doing a thorough inspection at 90k miles on my mustang. I really appreciated the detailed explanation of the issue I was having, and a few possible DIY solutions to a leak. I feel like a lot of other shops would've charged hundreds for such a cheap fix instead of telling me how to do it myself. I'll def be back!

I am writing this in advance because I have had such bad luck in the area that I know that this…read morecompany will fix whatever issues my vehicle needs to be running efficiently because it doesn't require much but a little maintenance from an honest quality shop. CARma I believe will be that for me! I see Miss Moira in the reviews and I just need an honest team/facility. Talk to you tomorrow CARma Team looking forward to coming back will an update on your amazing team!

My husband had our GMC truck serviced the other day. Oil change and radiator flush. Two days later…read morethe truck over heats. When he looks under hood he sees there isn't any coolant. He puts some in and returns to store. They re-flush the radiator. And tell him that it also appears now we might have an oil leak. We have never had any problems with this truck. They told us they aren't responsible. Very bad customer service. Beware!!!

Talk about professional and speedy. Watson, Devante and Michael changed my oil so quick it was like…read moremagic. They did an excellent job. They let me know how my air filter was looking, pit air in my tires and made sure my car had no oil leaking before sending me on my way. Great service and value was delivered, expeditiously.