Walmart needs to hire better employees. I myself work for retail and let me tell you I have better customer service. I went to buy stuff from the cosmetic department, and the lady didn't even smile or greet me like if she didn't like her job. Need better customer service with a smile. read more

i would like to give a shout out to Brian. He has worked there for some time. He always has a smile on his face. He goes above and beyond. That kind of give a care attitude is rare today. He deserved recognition. Thank you for all you do Brian! read more

This location surprisingly has great patio furniture. They also have some really nice inventory of gardening planter pots. The auto supplies and parts section is super duper stocked well. You can find so many options here, at excellent prices compared to the auto parts stores. The garden checkout today was very fast, which was great. read more

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I didn't appreciate being caused to feel like a juvenile delenguient. I feel something is dreadfully wrong with the way Walmart handles it's locked merchandise.First I waited for an employee to open the locked door. i had to summon them many times. I even attempted to call them on the phone. Finally someone unlocked the case retrieved the item I wanted then walked it to a cash register. This caused me to loose a lot of respect and loyalty for Walmart. I will guarantee you this, the next time I discover the item I want is locked up, I'm walking out and going to Target. read more

Don't shop here. The customer service area alone is a reason to avoid this store. It routinely takes 15-30 minutes just to reach the counter due to how slow and understaffed it is. I had a very strange, off-putting, and anti-consumer experience trying to return a DVD that was sold as new and sealed but was damaged inside once opened. The damage was not visible prior to purchase and was discovered only after opening the sealed packaging. The item was not damaged by me. When I first went to the electronics department, I was told I could purchase a replacement DVD and then go to customer service to return the damaged one. Most items are kept behind glass, which already makes shopping here frustrating. It often takes several minutes just to find an employee to unlock anything. At customer service, the team leader on duty, Nybo, who was working Saturday, January 3, 2026 around 11:30 AM, stated along with her staff that the situation was my fault for not knowing store policy and that Walmart does not accept returns on damaged physical media. There is no signage in the electronics department, no notice on the locked media displays, and no disclosure at the register stating that physical media is final sale even when defective. Had this been clearly disclosed, I would not have made the purchase. During the interaction, Nybo laughed while I was explaining how confusing and unreasonable this policy is. Her tone was dismissive, and her behavior appeared to set the tone for the rest of the staff. At one point, security was called to the area even though I was calm and not being disruptive. The hostility was coming from the staff, not me. Even small local retailers will usually correct an issue when they sell a defective product. Walmart refusing to stand behind an item it sold as new while blaming the customer is extremely disappointing. I have escalated this issue to corporate and will be filing a formal complaint. I will not be shopping at this location again. read more

I could leave a zero star review I would these people treated me with so much disrespect. I went to go to the exit. Nobody else was stopped but me by one lady was Caucasian lady that died her hair blonde it's not her natural color and I would never come on here giving reviews, but she searched all my stuff and try to say that I was stealing and I did not steal not one thing everything was paid for they checked my receipt and this is such a disappointment because I've never had a bad experience with Walmart but this Walmart how come I was targeted and nobody else was it seemed like a racial thing due to the fact that all the Caucasian people were let past and because of my skin color, I felt that she was targeting me. My receipt was more than $100 for around six items and she said that I did not have enough items on my receipt to match this. When verified by a representative my receipt was correct and nothing was told to the lady. read more

Aby was super helpful today on a large order, and a big shout out too to Melissa who was off today but saw our email and called Aby, to explain everything. The charity we are donating to for this will be thrilled in a few weeks! read more

Worst cashiers, When I was trying to pay the cashier named Claudia told me to wait because she was on her phone. I told that I was in a hurry and she replied to wait because she was busy on her phone. I asked for the manager and the security told nobody was available. Don't recommend going to that Walmart! Stay away Worst customer service read more

Worst fn experience at the oil changers. Got here at 2 pm, waited in line 3 hrs, ALL! employees laughing, cracking jokes & talking instead of actually working Right when it was my turn, the guys decide to put inside of the shop 2 cars thru the front entrance to cut in line Had to wait another whole 40 minutes & their answer was we can't do anything, it's just our job & laughed read more

Mary Register 6 10:30am on 3/20/2026 took 20-25 minutes on a single customer. I switched lines and Belinda about the same age helped me much faster. Maybe put Mary elsewhere because she sucks and wastes people time, clearly she doesn't know what she's doing read more

Brian and the service tech were super nice and honest. Unfortunately Walmart doesn't properly prepare with the necessary filters for common vehicles. This is the 2nd time that this happens, and I'm just tryin to save a dollar for my very expensive car and life. read more

The worst Walmart Ive been to. The fresh produce is as tiny as half an aisle! I have to go an extra 2.5 miles to a Superwalmart for fresh fruits and vegetables. Rude People park in the designated curbside spots. The parking lot is full of trash...service is average. Not a very clean walmart. I will continue to go to Highland ave National City or H st Chula Vista locations.. esp for curbside orders bc they are ALOT more organized and less frustration if your family is sitting with you in the car!!! read more

Walmart - Random Venders and lots of liter and trash in the parking lot. - Department Stores Near Me - Chula Vista, California

Don't see my prior review as of posting this Update. This Wally World aka. Wal-Mart is located in Southbay Marketplace next to UPS, Best Buy and there is also a bank, restaurants and Subway. Parking lot is huge and always a parking spot - even if you don't get your princess parking- there is always plenty of parking. Staff has been friendly and nice, I've never had an issue. This location still seems a bit outdated. The self checkouts are there with an employee over seeing but some take card only or they are not allowed to give cash back - or they are simply not working and down. Definitely have been utilizing the garden entrance when I come instead of the main entrance, less crowded and all seasonal items are in that area of the store. My issue is the amount of time it takes you to check out, and the people who shop here. I try to utilize the "H Street" location over this location. It is mere convenience when I come here. The grocery section is minimal- while they have a bit of everything... and I've noticed that grocery pickup is allowed (wasn't a thing when the pandemic started). They still have pickup parking spots. read more

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Additional service people to help the cashiers. I waited for 20 minutes while the cashier help someone else find a product. That guy is working hard. Why would I bet shop here again. Low prices with looow customer service. Not again. read more

Wish I could give zero stars. The employees here are the rudest I've ever experienced. 70% of the store is locked up and no one will help you. I wish I could give zero stars. I just had my 4th bad experience and I can't come back anymore. It's beyond insane read more

this was horrible, I was taking a shit when a guy farted super loud in the other stall and then he had diarrhea on the floor and it went into my stall and got on my shoe and pants. He also left a diaper and it was disgusting. read more

Walmart - doo doo - Department Stores Near Me - Chula Vista, California

Took my car there for an oil service along me providing my own oil and filter, later that day I checked my dip stick and my oil cap and literally didn't add any oil. And James the auto center manager if you see this I will take you guys to court. the fucked up part is that they rev my car while it had no oil and literally blocked my number from calling there store number. read more

Walmart - Do not take your car here for any service - Department Stores Near Me - Chula Vista, California

There was 2 cashiers on a Saturday night. I don't understand why nobody else was there helping customers? I was in line for almost an hour. There were no carts outside the store to grab and none inside to take for shopping so I had to carry all my stuff. Nobody was there to direct us with anyone or offer help. It's crazy busy here all the time too. It's kind of entrapping to customers to have terrible service and while selling all the products they need. At least open more self check outs? They don't accept Apple Pay here or tap option. Just card via chip. read more

I've been waiting here since 8:40 for an oil change. Their service is super slow, I wouldn't recommend coming here. It is now 11 and my car is just now being serviced, definitely not worth the wait. The workers are super slow and always laughing while taking their time. read more

My wife took our car to get the oil changed. They didn't top off any other fluids as they are supposed to and didn't put any of the clips back for the shroud and now I'm having a hard time opening my hood because the shroud is sliding over the hood latch. What a waste. read more

This Walmart is the worst Walmart in Chula Vista They have short hours and the personnel is rude and that there sweet time doing transactions. They close theirs hours earlier Now because of the COVID and the employees sure enjoy telling customers they can't help them... it's ridiculous they need to be retrained on how to treat customers read more

Walmart - a man and a woman working on computers - Department Stores Near Me - Chula Vista, California

This Walmart is so organize overall love that they are prepared for Black Friday already. They have everything pre-packaged with label for Black Friday. It was great to get a sneak peek on what to expect for Black Friday. I came into this location in search of the Grinch Family PJ set I got lucky to find a pair for me snd my son they were last ones in our size. This Walmart is huge and has a nice holiday set up in entrance and easy to find your aisle. Highly recommend this location especially for Black Friday sale. read more

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Since this is the only grocery store in my neighborhood, I have no choice but to shop here. But I do not recommend this store because everyone and everything is unorganized. It's not following any kind of protocol or preventive measures to re-assure its customers are comfortable to continue to shop with confidence. Last year they did something to the registers and move some things around, this time the registers are all closed and no one knows why? From management to shipping and receiving to stocking and the employees that get carts all day, very minimal knowledge of anything. The carts are trashy and dirty and they have the nerve to make you feel like a two bit thief if you don't have your receipt. read more

Walmart - I disenfect all my Walmart bags - Department Stores Near Me - Chula Vista, California

DO NOT come here for a drive up pick up order. They do not answer the phone & took 1hr to bring my order out. All I ordered were two boxes of Christmas lights. There were also other people Waiting for over 1hr & some people even drove off after waiting so long for their order. Only one associate was attending to the pick ups. Also people do not respect the pick up order signs they just park & get off to shop. I will never do a pick up drive up order from this location again. read more

I always go to this Walmart because 'RUFFY' in electronics is always very helpful and knowledgeable about the products, we all really appreciate him and his hard work. Please give this young man a pay raise, he deserves it, he actually does his job with a smile. read more

I ordered online 724/23. Delivery confirmed 6-7pm. I got a text at 5:37pm stating 3 items unavailable and a substitution was made for another item. Was given a link to confirm. The link did not work it to me to Walmaer site to begin shopping again. When I tried to cancel their Plus membership got the run around on the website and finally had to call and talk to India and wait on hold a very long time. Could brely understand the agent and ask him to repeat himself several times. Totally disappointed with their customer service and will never shop here again. This company makes too much profit to not have updated info on their website and should know when items are out of stock. Disgusted with Walmart. Never another penny will they get from me. Goodbye a__holes!!!! read more

This review is for their auto shop/lube Do NOT take your car to Walmart for an oil change (in hindsight that should've been a no-brainer, but the convenience of being able to shop while the car gets taken care of won out, much to my regret). They used a torque-wrench to put the new filter on, making it impossible to get off without breaking the plastic piece it attaches to. Not knowing this, I attempted an oil change at another Walmart (which will also be getting a scathing review due to stealing my oil cap and letting me drive off none the wiser ) which informed me of the problem. Between the two of them, I had over $200 in repairs/replacements/cleanup. Be smart. Do NOT take your car to Walmart! read more

Weird layout for a Walmart. The food section is really small and most of the items were out of stock

If you care about your safety, don't come here. Today, a man in his 40s got upset with an older man, maybe in his 50s, because he cussed in front of his son. I'm sure there is more to the story, but that doesn't matter. What does matter is that they took it outside. Cool, but the man in his 40s in the Anchor Construction Specialties, Inc. shirt went to his car and took out a metal baseball bat and started hitting this man in his 50s. The security was there but did nothing. Why have security if they won't do anything? The manager came out like whos fighting i explained to her what happened and they just let this man come back into the store with his baseball bat to go back shopping with his young son.The son looked maybe 8. I and a few other customers told the manager and security at the time Friday, June 9th, 2023, at 1:35 pm that you can't let him go back into the store. That's when the manager said it was fine. I suggest Upper walmart can find security and managers to make sure if someone just assaulted someone with a baseball bat to not let them go back to shopping. Oh, and what happened to the victim, you may ask. The security officer told him to go away and get out of here. I know the security guard was scared, but look, I'm a mom, and I was trying to keep people away from him. Even the victims wife tried to help since no one else was, and then to say oh he's fine. Well, because walmart didn't have a problem, the chula Vista police said they couldn't do anything because he's not trespassing. I'm completely shocked at how now a days you can beat someone with a metal baseball bat and just get away with it. I hope that man is okay. I hope he doesn't get any brain injuries. Walmart really messed up today. This man was a ticking time bomb and could have used that bat on someone else after the fact in the store after the manager and security said it was fine. I talked to police when they got there, and the first one asked if it was a plastic bat. I said no, of course not. Then the female cop explained that since walmart didn't care if he stayed, then he wasn't trespassing, and there for there was nothing they could do. Well, chula Vista police I think it's illegal to hit someone with a metal baseball bat, but you guys know the laws better than me right. Wow, I'm so shocked and now so worried about that little boy and what he must go through at home. But that's in the chula vista police hands. They know what happened. I hope they follow up. read more

Walmart - Anchor Construction Specialties, Inc not a very good example of the employees. - Department Stores Near Me - Chula Vista, California

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Worst Walmart ever. No info. Do not answer the phone. When they do, no one knows what you're talking about. Curbside pick up? Not here, but person in the phone had no idea what I was talking about. Their pick up is at the back of the store!!! What a mess. Manager??? I wonder if Mr Benitez exists. read more

I usually wouldn't write a review about Walmart, but today I felt compelled to. I had a very good experience with online order pickup. Never having to been at this particular Walmart I got myself caught up in the traffic craziness that is at this Walmart. It literally took me 8 minutes get through to aisles of parking, it was pretty frustrating with the amount of cars mixed in with a whole bunch of people walking and driving at the same time but I finally saw the pickup area and was relieved to be parked. Having already checked in now it was time to tell them which stall I parked at. I saw the area preoccupied with about six cars so I'm thinking that my order would take a lot longer seeing how many people going into Walmart. To my surprise I barely waited 3 minutes! How nice to be wrong sometimes. read more

Had an appointment for 1pm to restore headlight and showed up 15 minute early. I was told to go through line of 10 cars to be checked in because of under staff. A call from the store would be enough so that the travel time and gas will not be wasted. Zero star and not recommended at all. read more

After coming to this Walmart for years. I must say it is going under with its employees. None of them seem to want to work or assist you with anything. You ask a question, and the answer is always, this isn't my area. Then why are you over pretending like you're working!!?? I pressed the button for assistance in one of the aisles. The lady made an announcement for an associate to help me. 10 minutes later, no one arrived. I pressed the button again. The same announcement was made, 10 minutes later, no one arrived. Mind you, there were employees in every aisle chatting it up as i was leaving the aisle. I just laughed at it.. like i stated earlier, customer service has gone to garbage at this location. I guess I'll start going to the one by Mile of Cars.. they should just close this one. read more

I wanted to shop for groceries for the week. I forgot my mask in my room and asked the security guard if they had any available. He couldn't understand me and his English was very broken. That's not my concern. My issue is, he told me to go to the Dollar Tree next door to purchase a mask. I said " But you sell them here and I have no problem following your rules" he walked me to the sidewalk and grunted while pointing to the Dollar Tree. So I spent my money there and well to the same in the future. I'm also canceling my Walmart CC read more

Walmart - Department Stores Near Me - Chula Vista, California

Be careful of buying any giftcards. Some numbers were scratches off(a scam people do to collect the money) and they did not do anything to make it right. The only way to get it back is by suing for it. read more

This walmart never have available carts and they are always under staff its a hassle to shop here

Good job with employees, including security really being on the job in telling people to put their masks on. The person who attended me, in electronics when I asked about the product I was looking for was very helpful and courteous. My wife and I got really concerned though when he lowered his mouth, wiped his nose with his bare hand, and then handed me my product. Management needs to reinforce COVID guidelines. There was though a very good general consensus among customers and staff to keep their distance in line for buying or asking questions read more

At bit below average walmart Its ok, will have what youvare looking for at a reasonable price read more

First and foremost j want to thank my lord and savor Jesus Christ . I was in the this Walmart and i just thought i would update my review that I wrote last night on Google. But j downloaded yelp to make it easier. Anyhow j just want to say this place has come a long ways and I'm happy to say that I feel comfortable here. Not many smiles though. I was just noticing that I was over by the out door furniture and there's a tag that says "don't sit on merchandise" well isn't this furniture place out for display . When we buy something we have to sit on it and make sure that its a right buy to home with us. So I feel that we should be able to try something out before we buy it and we're talking furniture. But j must say that there is a pretty good collection and if I had a home I'm sure I would think about buying this furniture. I just want to say thank you to those that help make this place grow and make it what it is. This place has made me and my family feel like we were part of your family . Thats what its about making family's feel like they belong or being able to put smiles on the faces of those that are going threw something. Sometimes we don't like going into stores. But for those that work in the place of a business that gets to help people its there job tk put smiles on faces and have them feel better than when they walked in. You have to be able to create a memory that will last a life time. For those that love talking and has a good mouth piece God could use . You could be in the business of changing lifes around and changing family's and helping family's create new memories. That is priceless so if that's you please don't hide your talent because your worthy and could be used by God. Well i hope and pray for everyone here and the family's that walk in these doors My name is Joseph David Sapien 256 Orange Ave Chula Vista Ca, 91911 619-603-2301 God Bless I'm still waiting for my winnings and daughter still wants the M with the top down FM read more

Walmart - Department Stores Near Me - Chula Vista, California

I just want to thank you guys so much for the customer service I received in photos from Mr. Gerald and Mr. Ruthy I really appreciate you guys so much for that They treated me like family even though they were super busy so thank you once again for the great customer service read more