Love this pharmacy! They always have my prescription ready when I need it. The staff is very…read moreknowledgeable and friendly. They're always happy to help.

Been going here for a while now, and thought it's about time I leave them a review. I can't stand…read moreplaces like Riteaid and Walgreens, because of their endless waiting and impersonal service. Zen is great, because they know me, and are always helpful in getting my refills. Thanks

am sharing my personal experience so other customers can double-check their receipts…read more For several years, I paid approximately $130 for a prescription that is reduced to around $30 when the CVS app barcode discount is scanned. Other CVS locations have consistently applied this discount without issue. At this location, the barcode was not applied, and I paid full price multiple times. After raising the concern, I was informed there would be a review of the situation and possible reimbursement, but the matter remains unresolved. I had one of the most uncomfortable and unprofessional experiences I've ever had at this CVS pharmacy. The pharmacist, Summer Trungh, told me my prescription was "not FDA approved" without properly explaining what that meant, then spoke to me in an aggressive and confrontational manner. When I calmly questioned this and asked for clarification, she escalated the situation instead of de-escalating it. She raised her voice and discussed my medication loudly in front of other customers, which was humiliating and felt like a complete violation of my privacy. I was then told they would not fill my prescription at this location and was threatened that my doctor would be reported, even though there was no clear explanation of any wrongdoing. At no point was I treated with respect, professionalism, or discretion. I left feeling judged, intimidated, and extremely uncomfortable. Pharmacies deal with sensitive medical issues, and patients deserve to be spoken to privately and respectfully--this was the opposite of that. I would strongly recommend CVS corporate review how this location handles patient interactions, because no one should be treated this way when seeking medical care. If you use the CVS app, I recommend confirming that your barcode is scanned and that your discounts are properly applied before completing payment. I hope this feedback helps improve consistency and transparency for patients in the future. On this CVs a pharmacist

We went to the CVS pharmacy for my mom's prescriptions showed up at about 6:55 PM. There were no…read moreline dividers only signs that said "order" and "pick up" so we just stood in the "pick up" line and waited. During this time we heard the pharmacist short Hispanic/Asian featured woman with a white lab coat complaining about how there's only one pharmacist there and she's the only pharmacist and how could she be put in the situation when they usually at least have two pharmacist on hand at all times. During the 15 minutes of time that we waited, we could hear her complaining to the other employees there and to the customers that she is the only one there and she's doing all the work and she's frustrated so forth and so long, blah blah blah blah. When it came to 7:10 PM, the same pharmacist lady told us oh I'm sorry we're closed, mind you we have been standing waiting at the pick up line window because the fact we have received text/emails that my mom's prescriptions were ready. There was no sign saying they closed at 7 PM but even though with the employees and the people that were up in front including the pharmacist, they could've told us 15 minutes ago that they close at 7:00 PM. The pharmacist then told us aggressively that they're closed and they cannot service, the short haired, Latino woman was the last person in line and therefore we cannot get served because the pharmacy was already closed. We explained that we have been waiting for the 15 minute standing in front to just pick up the prescription that we were electronically informed was ready for pick up. The pharmacist then began aggressively arguing with us telling us that they close at 7 o'clock and therefore we were not gonna get served because it's after 7 o'clock even though we were there five minutes before and wait a total of 15 minutes to be told that the pharmacy is closed. How unprofessional can CVS pharmacy be? Quite honestly, this pharmacist was very aggressive and unprofessional!! This looks really bad for the Target store and tremendously bad for CVS pharmacy! WE WILL DEFINITELY BE MOVING OUR PRESCRIPTIONS ELSEWHERE! BY THE WAY, YOUR PHARMACIST NEEDS SOME EXTENDED COURSES IN CUSTOMER SERVICE TRAINING IN HOW TO DEAL UNDER PRESSURE, NOT MOUTH OFF ALL THE PERSONAL INFORMATION OF STAFF THAT HAS NOT SHOWN UP TO ASSIST YOU, TREATING CUSTOMERS APPROPRIATELY AND NOT TAKING OUT your frustrations OF YOUR JOB ON THE CUSTOMERS THAT PAY YOUR SALARY!

Sat in the drive thru for 5 minutes completely ignored while the cashier sat there on the phone,…read morebefore I finally drove off to go inside. I'm still standing in line waiting for two clients in front of me. It's not even busy, but because they're taking their sweet time and don't have a second pharmacist, there's now two more people in line behind me. (Line 5 deep now and still no second pharmacist) I'll be picking up my meds at Target moving forward. Horrible service.

Absolutely disgusting service in the pharmacy! 14 people in front of me and only 1 pharmacist? I…read moreWILL NEVER GO HERE AGAIN! I had to use them because Jonathan's Pharmacy in Apple Valley was closed on a Sunday. Stay away from this horrible customer service here!

What a change! The new female manager at this location has turned things around! My faith in this…read morestore has been renewed. We have shopped this store since its opening. Unfortunately over the past year it had declined dramatically, finally causing us to no longer use this store, but to drive to the Walgreens in Hesperia Road for the past year. So glad we can now go back to our home Walgreens in Hesperia.

The customer service at this Walgreens pharmacy was the worst I've ever experienced. Fatima being…read morethe worse one made me feel unwelcome from the moment I politely asked if they had a prescription medication in stock, and before even asking whether I had a prescription, she assumed I didn't and immediately turned her back on me. I understand the pharmacy was busy, but that's not an excuse to treat customers with disrespect. Working in customer service requires professionalism and basic courtesy, regardless of how busy it gets. The interaction was dismissive and unprofessional, and it left me feeling uncomfortable. I hope management addresses this, because no customer should be treated that way.

This is my go-to Rite Aid in Hesperia for my medications or ointments pickup at their pharmacy…read more Unfortunately, lines are usually long. They normally have only one person working the inside window and sometimes that same person is also working the drive-thru window. No wonder the lines are long. Go figure! Please hire more staff to attend to your customers... at least one for drive-thru and one for inside window. If drive-thru staff is free, then they can help the customers at the inside window. Limited staff can only hurt the customers IMHO. Besides using their pharmacy, I've shopped here in the past especially when they have sales. Also I love their Thrifty ice cream... yummy yummy! My favorites are Pineapple Coconut, Black Cherry, Butter Pecan, and Pistachios... alright, I love ice cream so I have more than one favorite... I just can't decide which ice cream reigns supreme LOL... they are all fantastic in my book! One good thing about Rite Aid is that they are strategically located in the cities. If you need something quick, Rite Aid is probably around the corner for your convenience and shopping needs. They may not have everything you need, but I know they have come through for me on many occasions. Thank you Rite Aid!

Riteaid pharmacy staff are so rude at the drive thru window!! Evidently don't they use the…read moremicrophone anymore to speak at the drive up window so there is no way to hear what they are saying. Fix the drive up microphone!

For a small pharmacy this place is great…read more I get texts when my medication is ready, they have super easy refill requests, it's always a fast in and out, even when dropping off a new prescription it's never an hour or longer wait like most other places. They are friendly and knowledgeable and I've never had to try and flag someone down when first walking in. My only complaint is the hours.. working down the hill means I'm gone when they're open so I can only go in on the weekends which gives me Saturday only since they're closed Sunday. Maybe if they had one day a week to open early or stay open later... Even without the technology convenience of seeing the status of your medication online this place is still levels above the rest.

They gave me someone else's medicine. So, mistakes can happen. Then, I went in to get a flu shot…read moreand encountered a rude woman who made a derogatory comment about me when I turned around and she thought I didn't hear her, I guess. So, I switched pharmacies. They really don't need my business, they are always in a rush when answering the phone, so they are busy enough without me. I found my experience here disappointing, but people are the way they are.

You asked me to turn over all my medicine to you I did that and you can't fill Evan have My…read moredoctor's said they can't guess what you can feel and can't fill. Service is great but if I can't even get my heart and blood meds doesn't do me any good.sorry I had to go to Walgreens Mail order.

All Care Pharmacy is the best, personalized service you will ever receive in the high desert! No…read morewaiting in long lines! IN AND OUT fast service. Don't waste your time at the big pharmacies. Walk in here, they greet you by name! They will have your prescription ready. Friendly, speedy, accurate service. My only regret is not finding this pharmacy years ago.

Really nice cashiers at this location! Super sweet, never makes me feel rushed when I'm bagging my…read morestuff. This is an awesome location! They have great stock, killer clearance on the kid's clothes, always have the silly viral internet snacks. My favorite location in the High Desert!

I was attempting to pay for my items using Apple Pay on my iPhone when Evette told me that the…read morestore does not accept tap payments. I then returned to pay for the same items with a credit card. At that point, Evette told me that I had to wait because another customer who did not have enough money needed to finish paying for their items first. Her behavior was very odd and unprofessional: she was physically blocking the register with her body, which made me uncomfortable, so I decided to go to another register at self‑checkout. I first went to one register but noticed that the customer I believed would be finished was still completing his transaction, so I went back and formed a line again. At that moment, Evette came to me and told me I had to "stand behind" because she said I had cut in line. I calmly explained that I had not cut in line, but she ignored my explanation and continued treating me as if I had done something wrong. I felt harassed, disrespected, and singled out by Evette's attitude and actions. Her conduct made my shopping experience very uncomfortable and unacceptable for a store of Walmart's size and reputation.