Where do I even begin... I stopped into this Walmart to grab a few necessities for my dog--items that were locked in one of those secured cases. After pressing the assistance button, an employee walking by casually tells me that not all employees have phone access to open the case. Okay... odd, but fine. Moments later, a woman approaches--very nice, friendly energy--but she's holding what looks like a spring-loaded cage contraption in her hand. Naturally, I ask, "What's that?" She laughs it off, and I'm thinking... No seriously, what is that? Once she retrieves the items, she opens this contraption and I notice a lock on top. At this point, I assume she's going to secure the items and walk them to the register for me. Nope. Instead, she locks my items inside the cage, hands it to me, and explains that it's their new anti-theft system. The customer is responsible for carrying it to the register, where the cashier unlocks it and scans the items. I'm sorry--WHAT? I've shopped at Walmarts all over Southern California and beyond, and I have never experienced anything like this. I understand that certain areas may deal with higher theft, but this felt incredibly uncomfortable and honestly embarrassing. I walked through the store feeling like I was being labeled a criminal for simply trying to buy dog supplies. Coming up to Lake Elsinore, I truly did not expect this to be my Walmart experience. On top of that, the store itself could really use some attention. Cleanliness was lacking, and as you can see in the photo below, it was pretty awful. That said, I was able to get what I needed--but the overall experience left a bad taste. This anti-theft method may deter crime, but it also deters customers who want to shop without feeling judged or singled out. Not feeling this Walmart at all. Unfortunately, I won't be rushing back and the prices aren't what they use to be as the value is not there for the quality of the products. Walmart please do better. read more

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I don't go into Walmarts much because of terrible parking lots and overcrowded stores but once in awhile I do for a few things. One dept that usually has most needs covered for me is camping and fishing items. Their prices are competitive in these areas and there are some good food options in area if you need to shop here. read more

LOTS OF SURVEILLANCE! Central's Walmart has been known for its criminal activity within recent years , ergo staff has cracked down on shoplifters and shady folks. I felt a little nervous as people kept eyeballing me and a few other customers non-stop. I also noticed there were a lot of non-customers in the store as Walmart was conducting interviews. Maybe this was why everyone was either jumpy or drone-like. I think everyone needed to settle down, I know myself nor the other customers were not trying to pull anything! I walked in looking for some Men's sandals to which I found some atrocious "Duck Dynasty" style selections. I was definitely not buying any sandals from here, it was disappointing considering this location used to have better sandals for men. As for highlights, they had amazing pop-culture/movie merch. I spotted a Vorhees baseball jersey for only $25! I was super impressed and wanted it desperately, however I showed restraint. I also noticed a solid variety of Funko Pop! figures and a nice book section. Books weren't too pricey, I thought the value was there. I'd still recommend this Walmart as it's one of my favorites in the IE, it's modern and I love that there's always parking availability. read more

Walmart - Department Stores Near Me - Lake Elsinore, California

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I'm really blown away. I never shop at Walmart, but looking for something in particular I came in. While I was perusing I decided to pick up a few items. Three of which were from the cooler. I got to the register and they don't take Apple Pay. I apologized to the girl and she said, "That's OK. The cold stuff will be thrown away". I said, "Excuse me?" She said, "We never put cold stuff away. We always write it off and throw it away." I'm sorry, but that is incredibly wasteful!!! There's a reason I don't shop at Walmart. This is just one of them! read more

Amazing service from Jacob, thank you for help during my pickup. Would highly recommend doing pickup to avoid lines!

I was conflicted over whether to do a review for Walmart because...well, it's Walmart. I feel like you know what you're getting when you shop at Walmart and at this location it's no different. The parking lot is huge. Parking is never an issue. If you have an electric car, they've got a good amount of faster and normal speed charging stations. Inside they've got some ok restrooms upfront. I was surprised to see a water bottle refill station - but again, it's Walmart - so I'm not touching that machine. They've got digital price displays that look so realistic, you wouldn't notice, but I've seen a few glitching. My issues with this place, which may be universal to the Walmart brand, it's so hard to get help when you need it. Seriously. I've pressed those buttons next to specialty shelves and items...nobody answers them. They light up but nobody pays them any mind. Did I mention they have these paper bags now, with no handles. Who does that? You know how at other stores when there's a long line, workers will come help to bring the line down? Not here. I was standing in line to get a money order and there were 3 workers present, seemingly working to get the line down but as soon as I got to the front of the line, they all disappeared somewhere. I was so frustrated, I just left. Gratefully, I've never had to wait in the regular lines. They've got a ton of self-checkout stands and if you just keep your eyes open, you'll find most people stand in the same line although there are usually a few open ones unattended. read more

Walmart bakery came thru last minute for my son's 18th birthday party! Yummy chocolate chip cookie.. excellent penmanship!! Appreciate them!! Didn't hesitate to hit up their bakery department for excellent service! Above and beyond! Thank you ladies!! read more

Walmart - Chocolate chip cookie! Great writing!! Appreciate you doing it last minute! - Department Stores Near Me - Lake Elsinore, California

Never go here ever. We went to go buy some needohs, ( the baby nice cubes four pack ). I was with my aunt and 2 cousins. So i asked first and i bought one. They said it was one per person/ family. Okay normal. So my friend asked with a different customer service worker. I'm gonna hold your hand when I say this. SHE SAID THEY DIDNT HAVE ANY WHEN SHE CLEARLY LOOKED IN THE BOX. My friend lit saw them in the box. She flipping lied right in her face. Ridiculous. The first girl we talked to was definitely holding some for her friends. Plus a guy went there and tried to buy one one and he said they had none because he was a grown adult. I'm not 100% sure but I think her name was Isabelle, no shade if it wasn't. never go there again. read more

Feels like a prison going to this Walmart. Cameras on every corner and every cash register and shelf checkout. Is that what they think about their customers? What are they going to do next? Have every customer scan their face to go in to the store? Oh wait, they already have a camera in Youre face when you come in. Makes you feel uncomfortable that everyone apparently is a thief to walmart. Prices were also kinda high. Felt like i was in a store in LA. Rather go to find another store. read more

Worst order pickup. Literally all the MARKED pick up areas are taken up by people going inside to shop, no one ever does anything about it. Inconvenient as hell dude read more

The employees at this Walmart really need a refresher on customer service. I have watched and experienced multiple associates walking through the store being rude, dismissive, and acting like customers were in their way. No acknowledgment, no willingness to help, just bad energy overall. This store can do better and treat paying customers better. read more

Hi local Walmart! I am putting in a friendly request to please carry Beatbox's brand new Lemonade Variety Pack! :) read more

Walmart - Department Stores Near Me - Lake Elsinore, California

I have a Walmart+ membership and I absolutely love it. The drivers are friendly and follow instructions well. I'll definitely be using this service for the foreseeable future read more

Apparently there are no managers on duty late Saturday afternoons. We just stood in the return line for 30 minutes while some lady returned everything she's ever bought. The line piled up. We asked a couple of associates to send help. One tall man said he would...he did not. Then another associate told us there was no one else to help out but yet she jumped on a register finally. She had a plethora of keys on her person so if she's in charge, she should know all aspects of the front end. Having worked in retail for a number of years, there should have been a CSM on duty, an assistant manager...somebody. If there was a person managing, he/she needs to be retrained. Bunch of novices running the show. We also needed to purchase a couple of items. The lines were down the aisles. You have these insta cart people making 3-6 different transactions. Give the insta cart folks their own line. Again, there should be employees that can jump on registers temporarily to get the lines down. I did not hear one announcement requesting back-up cashiers. AND I saw numerous employees all over the store. Customers first, restocking second. Figure it out. read more

Walmart pickup moved to only 10 spots- and every time I pickup even early morning it's cut throat. They don't even enforce the pickup only parking on the jerks that park and go in the store. The person who made the change has no brains. read more

Absolutely unacceptable! This location only had four check stands open today with lines completely wrapped around the store. There was no sense of urgency to address the people the consumer even the self checkout line was absurd long when you're on your lunch break or you're taking a short moment out of your day to run a quick errand there's no way that you should spend in excess of more than 30 minutes for the handful of items are ordered that I purchased today! Do better!!!! When I ask one of the employees could they see or check with their manager to get more tech stands open she alerted she couldn't move from her area and offered that I go and work those things out. I am not an employee of this organization. That is not my job. This is not a customer service focused Walmart . I don't fault her but we have to do better.! read more

Walmart - Absolutely unacceptable on a Tuesday! - Department Stores Near Me - Lake Elsinore, California

All Walmarts here are self check and no bags (unless you pay for them ..so at least I got to keep the hangers plus I save the environment..win win...that place was EXTRA...so much on sale...great value .....it was HUGE! Not crowded at all easy in and easy out (I am used to Midwest crowded stores) spending time with family no matter where they go! read more

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David in GM helped me a lot today. Its hard to find good service these days, and if I still had my business I would have offered him a job with me. I hope you guys know how smart and helpful he is to your customers. I live closer to a different store, but I will come back to this store because if him. Thank you David! read more

Have just about anything you could need, excellent product area and bakery, can be busy often but what Walmart isn't

I had a bad experience with Walmart seller "JIA Home & Living" which did a bait and switch on a portable air conditioner. Instead they sent me a cheap little fan tower. I feel completely ripped off by this seller because Walmart doesn't allow returns for the item I received. Avoid using Walmart for online shopping! They don't care about you just your money! read more

Avoid if you can! Bad service, employees seem like they don't care and don't want to be there. The check out lines are always long. Last time we went, the family and I were walking out the exit and a homeless guy was screaming how Walmart is racist and how he got R****, there was about 3 Walmart employees and security yelling at the homeless guy to leave. read more

Very busy, bathrooms were pretty clean and stocked with TP, soap and paper towels. Chips that are on sale were at the entrance with a new chip to me Taki Kettle Chips (interesting) produce area looked full with vibrant colors. Workers had smiles on their faces and we were welcomed in and when we left. Walmart always has deals going on this location looks like they keep up their store very well. read more

Walmart - Department Stores Near Me - Lake Elsinore, California

Nicest, cleanest, best organized and friendliest employees out of any Walmart I have been to! I was completely mind blown during our quick visit to pick up just a battery, but I got distracted by way too many other things while walking around. I've never had employees come up to me and ask if I needed any help, it's rare anywhere, but it happened twice here! It's nice to know that customer service isn't completely dead. My only issue was that the kid that helped us get our battery didn't know if you all price matched to your online prices which wasn't the biggest deal as it was only a difference of $7 and not worth the time to wait at customer service to ask. read more

The cashiers are usually friendly. However, on more than one occasion, I was not told the entire store ran out of plastic bags until I was at the check out counter with a cart full of food, probably over $200. Before, I only had a few items and ignored my frustration. Last time, the casher told me no bags. I did not believe her until I looked around. I rebelled and advised she tell the GM it was unacceptable and that is why I left the cart full at the counter. No bags, no customer or $200. This happened alot at another location as well. They make billions a quarter but have dirty parking lots, no bags, carts rusty and dirty, and employees nearly running you over in the isle trying to put out food that is nearly, or totally expired. Read the labels. read more

Terrible terrible terrible customer service. The only one out of 6 associates we talked to, only one seemed to actually care and want to help. Her name is Samantha and she was so kind. We had a simple question whether or not an item was in stock and all of the other associates we asked gave terrible attitude saying 'what? i dont know'. Seems like no one knows anything about their job and is super rude. read more

The "maximum 15 items" self check-out sucks. It's as if Walmart wants to discourage us from shopping there! THAT SAID, I gotta give a shout out to employee CAROLYN who was working Tuesday this week in that area. She was happy, talking with customers, very friendly! She found out it was a customer's birthday - and immediately broke into song, singing "Happy Birthday to you." What a treat. Carolyn is a great asset to the store. And someday, a talent scout is going to hear her beautiful voice and whisk her out of Walmart and into a recording studio! read more

Came for the deal on huffy bike said there was 7 qty online and the store rep said none out front maybe some in the back but too hard to get to so he can't get them. Told him was for a gift and another rep tried to help said the inventory on their side shows (0) qty and couldn't help. Waste of trip and another reason don't use Walmart. They don't care. read more

This Walmart was convenient to I-15 when we were heading home from Riverside County. We needed some pet supplies for a visiting dog, and they were easy to find. This is a very large Walmart with well-stocked shelves and helpful associates. read more

This Walmart is stupid! We literally had a whole pandemic that changed the world forever and they don't have any self-checkouts that allow more than 15 items. So should I put my entire basket back, select only 15 totems, or just shop at target? I wouldn't have a problem with it, if the cashiers wore gloves and worked at a faster rate. I stand in the line waiting with 2 people in front of me and it takes me over an hour to checkout when I use their workers. What's wrong with paying someone to watch Customers do it themselves? We way more efficient and we don't have to worry about additional hands touching our stuff. This is a rule just to have a rule. I left the whole damn basket behind and I'll spend my $250+ somewhere else! read more

Still have not figured out that self checkout is terrible! Anyway this is a clean and seemingly well run walmart Is generally well stocked great pricing Have personally had good interaction with checkout and returns staff read more

I just want to say THANK YOU GINA!! I was looking for the sweet mini peppers. Not her department and she went out of her way to help me out!! I really appreciate it! Made my sandwich taste better read more

This place is a dumpster fire with dumpster fire customer service! I will make it a point to go across the street to target rather than shop here again. First of all this store is a mess, it was a mess when it was on grape St and it is a mess now that they moved to Central Ave. I came in to purchase a pack of Arlo wireless security cameras, at the store they have this item priced at $335, on the Walmart app exact same item is $290 and they wouldn't match their own online price at the store. May I add that the associate was extremely unapologetic and gave zero concerns. No worries Best Buy has the same item for the same price, you just lost a sale and a customer. read more

Walmart - Online price - Department Stores Near Me - Lake Elsinore, California

I was with my mother at self. Check out with my babies diaper bag and six candy Cane for decoration Lady at South. Check out wanted my receipt. Counted every single item. Then on top of that. Wanted to open my diaper bag to check what was inside and I said go for it, but my mother did get extremely upset, asking me. Why did I allow that that we were not there to steal my mother got very upset and wished to never come back to that Walmart. read more

Wow Walmart so many people in line and your restricting your self checkout to 15 items!!! Then hire more checkers this is stupid crazy on a Tuesday afternoon to wait an hour to get checked out read more

January 6, 2022. I need a battery for my car. I look up a couple local auto parts stores and looked it also on my Walmart app. Walmart had the better deal it was $88. The app even told me what isle to find it on. When I get there, I couldn't find it. One of the Walmart associates helped me by finding it in their warehouse. When I go to check out it rings up at $129! I talked to a manager and they said they could price match it. I thought that was the price. She said that I had to purchase it on-line and then come back and pick it up when the order is ready! This is ridiculous!! This is very inconvenient when I had my day already planned. The manager should have been able to take care of this on the spot. I had the battery in my hands and now I have to order it and come back in 3 hours to pick it up! Ridiculous!! Looking at screenshot, regular price said $98.76. They were trying to charge me $129! Looks like Walmart has issues with pricing and screwing people over!! read more

Walmart - Department Stores Near Me - Lake Elsinore, California

I usually don't shop Walmart because of the uneasy feeling when in the parking lot and even in the store. I was happy to shop this new location and have gone a couple of time and been in and out. The horrific crime that happened recently is exactly why I don't shop any Walmart. I had a pickup that has been waiting for me and I needed a couple of things so I reluctantly went to this location. As I pulled into the side parking by the garden I notice a large old relic motor home parked behind the gym but up against the Walmart chain link. Typical and again an uneasy feeling. When I entered the store I noticed a large "Security" presence. When I was done I went to my car and now the motor home has about 3 males shouting loudly with a tv or radio blasting. Classic Walmart! Not a "security" guard in sight. I will NEVER shop here again!!! Not a safe environment read more

Advertises that their garden center is open until 11pm but they will close it at a random time. I drove out specifically to shop that area at 8pm, but the doors were locked and I was told I couldn't shop there by staff. I waited as staff googled their own store hours on their phone. Not returning as I would not want this false advertising to waste another trip here. read more

Horrible employees are clueless And you have to wait in line for 20 minutes to pay for your food read more

Called to inquire about product availability. 3xs they picked up the phone and quickly hung up without talking. read more

I have recently been having walking issues and needed an electric scooter, so I decided to wait near the front door for the available unit. One of the employees stopped by to see if I was OK. She went above and beyond the call of duty. She went to the next entrance and found one for me. Wished I had gotten a name. Also, as I was shopping, a young employee from San Diego helped me with produce and gave me a suggestion for the Ezekiel bread I got as well. Really appreciated the friendliness. Checking out was helpful, too. Overall, this trip to Walmart was great. Thanks read more