Friendly and professional team that is focused on their customers. Thank you Pierce and staff!read more

Was guaranteed by the tech that prescription would be available next day by noon. Next day noon…read morecomes around and get a message saying they won't have it until Monday and no guarantees at that. Could have got it same day from any other larger pharmacy. Feels like they wasted my time.

Store is closing by 7/15 and I am sad to see this location go. Been coming here for years.. even if…read morei've moved out of Roseville, i still continue to come to this location because they were nicer and personable compared to other rite aids in other locations. Everything is on sale 50% off. To all the staff, goodluck in your future endeavours.

okay guys. what a great place. i was taking my wifey here for surprise date night for…read morepre-valentines day because pffff guys, its riteaid. how can she not love that? it is literally the best place in the world ... i mean aside from payless shoes but they freaking closed so riteaid it is. anyways, so wifey and i get to there, okay? and she didn't even realize it was her date night surprise. her jaw dropped. "you can't be serious!?" and we go in and its just. wow. its wow. thats all i can say. the staff? what a cool kid club. there was like a ton of food stuff and fun stuff too and i kept running off to see the sales. there were some good ones. i saw a card with a parakeet on it. it reminded me of mine from when i was little, jeff tuesday. jeff tuesday escaped and my dad tried to tell me he was off selling insurance door to door, like what the heck dad, how is that supposed to help me? pretty sure birds can't sell insurance but whatever dad. jeez. anyways that bummed me out because even though its been like 20 ish plus years since i saw jeff tuesday last i was really sad because he was a dope bird you know? dude there was some awesome stuff happening in the cosmetics section like i dont know what you guys do there but it was freaking pristine. it looked like gwen stefani's voice sounds. one direction's what makes you beautiful came on while we were there and vera tried to pretend i wasnt dancing to it. got too into it and hit my hand on a display. sorry for knocking stuff over. the store looked great. sorry. we went into the section with the outside weather no-getcha section (idk what its called, but you know, like ponchos and other stuff so rain can't get you. so i grabbed this awesome red umbrella, okay, and i'm like, "honey...look, umbrunchuckella" (that's an umbrella thats also a nun-chuck) and vera says, "we've gone over this. you can't do that in public." which is frustrating because i really really want to use an umbrunchuckella, she just says i cant do it because i've hit myself twice doing it and she doesn't want me damaging anything else. overall, 5 stars. great date night destination. we wound up buying nuts, batteries, tissues, and post-its. your cashiers were really really friendly and they were patient with me when i kept getting confused about the total and stuff. you added up the total right. i forgot. i messed up. i'm sorry. you guys were right. sorry dave. you guys are rockstars. oh so fun bonus story! i locked us out of the car for the third time this week while here. "whoooooops" "no...no, please, vanya, tell me you didn't do it again." "yup.....the keys are *points* there" and so we had to spend even more glorious time inside this store while we waited for the guy to show up to rescue us from the car locking. she drove home silently but i'm guessing its because i had the music on and it was some really good stuff from miley cyrus.

The other reviews here are right. If you can avoid this location I would. The staff are nice and…read morethat's the only positive. When your doctor sends your prescription here it might not be filled then it's a game of phone tag for a couple of days to get it filled. Then you show up and wait in line, get told 15 minutes, wait in line again, get told another 15 minutes and keep waiting. They said they couldn't see a reason that it wasn't filled. It's been filled every month for years at another cvs location before I moved. Very time wasting experience standing around in target.

Please educate your front desk staff to be better at problem solving. For medications that cannot…read morebe hard stopped your staff should be offering a bridge medication fill. Without refills on hand instead of trying to send someone away. Figure out how to help. I had to ask multiple times to have this completed instead of just being sent home without any medication. This is not the way people who took jobs to help other people should be treating patients.

Terrible service. They open at 10am, but made the first person in line wait 10 minutes to be…read morehelped. I was next in line. The lady who helped me acted like she didn't want to be there. The last time I came in, the pharmacist said my prescriptions would be ready in 2 hours. When I came back 3 hours later, she said, "Oh, I totally forgot about that. "

I called headquarters spoke to a nice person about the pharmacy selling medication for animals …read more Was told they would look into it and return my phone call . It's been Almost two weeks and never hot a return call. Other grocery store are selling medications . Your loosing out Bel Air !!!!!

I have been a customer here for over a year serving my compounding medicine needs for my senior…read morecat. The staff has always been friendly, professional, accommodating, and genuinely caring. They consistently go above and beyond to help their customers. Recently, I had a situation where I was short on money and had to use some $2 bills that I had been saving for over 40 years. The receptionist, Dawn, noticed how much those bills meant to me, and thoughtfully set them aside. After I was able to pay another way, she returned them to me. It was an incredibly kind gesture that I will never forget. In today's world, it's rare to find people who care enough to do something so thoughtful. The entire staff has always treated me with kindness and respect, and this experience reinforced why I continue to trust them with my pharmacy needs. Thank you for your outstanding customer service and compassion. Highly recommended!

I've used Advantage several times for both my dog and later my cat. They are great to work with,…read morereturn calls quickly, fill prescriptions quickly, and take the time to speak with you on how best to give and store medication. I think their prices are reasonable too. If you have been prescribed a medication such as Gabapentin for your pet (taste is awful) you can get it formulated to a pill or to a flavored liquid. Makes medicine time much easier and less stressful. Ask your Vet about using Advantage.

Fantastic photo center. So happy i came here! I had some book markers made. 1st time around the…read morewere not cut properly. So i reordered and it was a same day deal so happy to have had Anna help me. She quickly cut the book markers and they came out perfect! She made me feel comfortable coming here again. Anna's customer service is exactly what you'd want from a store. I will definitely be coming back. Also the quality of the markers were beautiful. Thank you walgreens for your excellent service!!!

This is my go-to Walgreens! Right on the corner of Sierra College and Douglas. Lots of easy…read moreparking. They have a drive through also. Good makeup and self care section. For this review - I want to shout out their pick up service. I did an online order and got it curbside about an hour later! And my order was perfect.

This review is only for the bakery department…read more I ordered a custom round cake for my birthday. It was super easy to customize online. I was surprised by everything that they offered. You can get a 10, 8, or 6 inch cake. I ordered a 6 inch because it was for a small party. The price was only $15! You can choose the flavor (chocolate or white) for the 2 layers. You can add a filling (strawberry or Bavarian Cream). You can choose the color of the icing. There were 15 color options available for the buttercream, and 11 available for the whipped cream. You can add a top and/or bottom border, then choose the design (beads or shells) and color (15 options available). For the decorations, they had the option for balloons (4 color combinations), flowers (7 options) with 15 colors to choose from, or toppings (4 types). Last, but not least, you can add a message (50 character max) with 15 color options available. You then choose the store and a pickup time. I ordered and picked up my cake within 48 hours. The cake came out so well! It looked just how it should. It tasted great. I have no complaints!

I was shopping last night to cook dinner. I purchased pork chops and a Japanese eggplant. Started…read moreto cook these together and it smelled foul or rotten. I took the cellophane out of my trash to show the Walmart sticker and price along with a paper receipt. I even found the receipt on line as I have have shopped on line before. However when going back, the customer service center was closing, so the cashier told me to see together manager which she pointed out who she was at a register. When I explained to that manger what happen and the meat i purchased was rotten, she told me customer service center was closed. I said I only spent $7.19 for the 2 products. I'd just like my money back. (Paid cash). She called another cashier named Theresa. A few minutes later she came to supposedly help me. She then explained she can not return "airlift." As I left the rotten meat & egg plant in the pot on my stove. She said again, she needs the product to do a return. I drive Back to my apartment, grab the smelly pot with the food I started to cook and rushed back to Walmart. I found Theresa and she told me she should have told me to bring it in a bag verses the pot I brought it back in. I was also told if it spills pouring this into the plastic bag I brought the cellophane in, if it spills I WILL be cleaning it up!! I was shocked again and even more upset! Not only did I drive home so she wouldn't return "airlift," but she also made me wait after I saw her l, and decided to help a few other customers leaving me waiting. I approached Theresa, saying I was here first before these other customers starting their self check out. She noted, I will be with you and that SHE'S Coming!!! I was told she can only give me a gift certificate or come back again in the morning when the customer service center was open!!!! This was Unbelievable and quite shocking! Please, if you ever need to return groceries, expect very poor customer service. No cash back either after the customer service center has closed. Even if your return was $7.19! You will be forced to accept a gift certificate meaning shopping there again!! If I can give No stars, I would but it does not allow this.

We came here to pick up my medicine and a few things before our drive home which is an hour away. I…read morehave never used the bathroom here before and my partner also had to go and despite the store being clean the bathrooms were atrocious. It didn't make sense because every thing else about this place is always on point. The people are friendly and the store is always clean. Might be a nice time to renovate those bathrooms.

I have been going to this CVS for years and, with a few exceptions, the quality of my experiences…read morehas ranged from relatively poor to just OK. But I feel compelled to post this review because my last several experiences have been fantastic, both in terms of the efficiency with which my scripts have been filled and with respect to the excellent customer service I've received. My experiences here started to improve right around the time Chloe Lee joined the pharmacy staff as Rx Manager; she has been dependable, professional, efficient, and--most importantly--compassionate in communicating with me, proving that she is a true healthcare provider who can thrive in a busy pharmacy and treat her patients with respect at the same time. I hope Chloe is rewarded and acknowledged for the great work she's doing; she brings me peace of mind and is the main reason I keep coming back to this CVS, instead of switching to one of the many other retail pharmacies that are located much closer to my home and workplace. Thanks, Chloe! You rock.

I have a heart condition went into the ER and sat in the waiting room for five hours and could not…read moreget care so I walked out Kaiser Roseville is the worst hospital I have ever been to in my life it is like a third world hospital I can not wait for open enrollment so I can dump kaiser.

I submit a refill request. It's approved by Dr. Days go by, I get no notification saying it's been…read moreshipped, so I check the status on the app and there's been an "Issue with Order." I wait days to see if "someone will contact me if needed" like it says. There is no number it lists for me to just call and figure this out with a pharmacist. Nothing but silence. I check again after a few days, find my order was CANCELLED, I got 0 warning, 0 email, notification, NOTHING. I talk to Dr. She approves meds again, I submit them to be filled again. Some time passes and a robot leaves me a voicemail saying a pharmacist must speak to me before they can mail my meds. But on the app the status looks good, no issue warning, so I'm very confused. I go ahead and call the exact # the voicemail provides. It leads me to another robot, who struggles to understand my voice, which was extremely irritating and took WAY too much time. Finally it, leads me to my "missed messages." The missed message? THE EXACT SAME VOICEMAIL I ALREADY HEARD. NOTHING HELPFUL, I have NO idea what is going on or why a pharmacist needs to talk to me. I legit could not speak to a real human being, and I tried calling the # multiple times to try different options to see if I could reach a human. I have to go out of my way to google how to actually talk to a person at Kaiser, which is a problem a LOT of people are having based on the results. I discover there's a chat option with real people on their app. THANK GOD. The online pharmacist tells me my order is filled and getting ready to be mailed, and we come to the conclusion everything's fine. Only for another day to go by and I get this stupid "Issue" message AGAIN. Let me guess. Tomorrow my order will be cancelled? Typical Kaiser! Just throw your customers in loops over and over and over again. Not like I NEED my meds or anything, right? What literally could have been a 5 minute phone call if I COULD REACH A PHARMACIST, has turned into over a week long runaround. Thanks Kaiser!

Update: Things have improved--at least somewhat--since my original review. I've still got…read moreflashbacks of waiting weeks for a common prescription, but I've discovered the secret sauce: use the CVS app. Pro tip: Through the app, you can actually request a callback instead of sitting on hold until you age into your next prescription (I once spent 45 minutes waiting for someone to pick up--no joke, that actually happened). It also makes prescription tracking and communication a lot smoother. Honestly, the app has saved me a ton of frustration and cut down on the mystery of when (or if) something will be ready. The staff here is still friendly (that hasn't changed), and while I wouldn't exactly call the service lightning-fast, it's become more manageable now that I know how to navigate the system a bit better. Not a glowing endorsement--but a more balanced one. If you use the app, you'll likely have a better experience than I did the first few times around.

If Dante had rewritten The Inferno in 2026, CVS Pharmacy would be one of the circles of hell…read more I'm standing in line, again, at 7:00 p.m., behind at least nine other customers, half of whom are actively coughing up a Petri dish of flu, COVID, and seasonal bronchitis while the rest of us marinate in it. Staffing? Never appropriate. One pharmacist. One tech. No urgency. No apology. Just inertia and viral load. The real issue isn't just the wait. It's the philosophy of the place. Somewhere along the way, pharmacists went from trained dispensers of medication to self-appointed judges, jury, and executioners of care. I respect the rigor of a PharmD program, but the job is to fill prescriptions safely and accurately, not to become an uncompensated extension of the insurance industry or to act as bouncers at the gate of medical access. Today, like every day, it's a bureaucratic gauntlet: prior authorizations, insurance denials, random policy flags, "state law" this, "federal regulation" that, all wrapped in the magical CVS clause of we can deny you for any reason, with no recourse. What I need: my blood pressure meds. What I get: friction, judgment, and delay. CVS claims the pharmacy isn't profitable? Then don't run one. If a multibillion-dollar company can't make the numbers work, then the problem is leadership, not margins. Fire the board. Replace the CEO. But don't weaponize inefficiency and call it healthcare. Worst of all: this isn't just my experience. It's everybody's. Every person in line is dealing with an issue. I've seen nothing but confusion, confrontations, and people leaving empty-handed or worse, angry and still sick. This isn't healthcare. It's hostile indifference. And it's baked into the system.