Remedy is one of THE best pharmacy's to have!!! Pierce and his staff r the ABSOLUTE BEST there…read moreis!!!! Extremely personable and caring!!!! I would HIGHLY recommend them!!!

Was guaranteed by the tech that prescription would be available next day by noon. Next day noon…read morecomes around and get a message saying they won't have it until Monday and no guarantees at that. Could have got it same day from any other larger pharmacy. Feels like they wasted my time.

Printed some photos and bought some wine. Fast, friendly and great price on alcohol…read more Needed to urgently print some photos of my cat while I was in town. Within 10 minutes they were ready for pickup. Wine selection was small but enough for me to find something. The good stiliff umis in the back if you need that. Also found some distilled water. My aunt lived till her early hundreds and that's all she drank. Better for cars cooling system vs tap too.

Completely incompetent pharmacy. Old fat white lady is rude af and never knows how to do her job…read more She's the only one who never knows how to run insurance and will argue and argue. I was sent a text and called and confirmed everything was authorized (they don't fill Until It is authorized) when I show up they said it needs auth.. any other time I go with any other staff member they know how to run and fill the prescription she the only one who doesn't. They are ALWAYS out of the medication.. was told it'll be here Monday it's now Tuesday and they "don't know" when it's coming in. The bitch needs to fired period.

CVS pharmacy has always been our pharmacy since 2005 when it was still target pharmacy. Has been…read morevery happy with their service . I love how convenient it is to control prescription refills through their app and we also get rewarded with discounts. The pharmacists and techs are nice and accommodating.

Zero stars should be an option. Wait times, long lines, terrible set up in-store. Why can't CVS…read morefigure this out?!?

Sore subject here! CVS is in flux with a new Ai 'customer service' system. IF, you have your RX#…read moreand/or dates, etc. it's pretty good. IF not; or you need to speak with the pharmacist? NOT so much! You WILL "hang" until you hang up! Just GO stand in line! The retail side is still reasonable.

I called because I had one question about passport photos and I didn't want to drive all the way…read morethere. The one star is because the phonetree was a "virtual assistant" and I'd put all my money on CVS going out of business because they've never heard the term customer service. The virtual assistant OF COURSE COULD NOT ANSWER MY ONE QUESTION SO it connected me to the front of store. This is where I play the fun game of "let's see if anyone answers the phone in the amount of time it takes me to drive there." And sure enough, CVS ALSO FAILED THIS. I let the phone continue to ring as we did our passport photos and I watched the one employee continue to ignore it. What is he paid to do besides ignore calls?

Store is closing by 7/15 and I am sad to see this location go. Been coming here for years.. even if…read morei've moved out of Roseville, i still continue to come to this location because they were nicer and personable compared to other rite aids in other locations. Everything is on sale 50% off. To all the staff, goodluck in your future endeavours.

okay guys. what a great place. i was taking my wifey here for surprise date night for…read morepre-valentines day because pffff guys, its riteaid. how can she not love that? it is literally the best place in the world ... i mean aside from payless shoes but they freaking closed so riteaid it is. anyways, so wifey and i get to there, okay? and she didn't even realize it was her date night surprise. her jaw dropped. "you can't be serious!?" and we go in and its just. wow. its wow. thats all i can say. the staff? what a cool kid club. there was like a ton of food stuff and fun stuff too and i kept running off to see the sales. there were some good ones. i saw a card with a parakeet on it. it reminded me of mine from when i was little, jeff tuesday. jeff tuesday escaped and my dad tried to tell me he was off selling insurance door to door, like what the heck dad, how is that supposed to help me? pretty sure birds can't sell insurance but whatever dad. jeez. anyways that bummed me out because even though its been like 20 ish plus years since i saw jeff tuesday last i was really sad because he was a dope bird you know? dude there was some awesome stuff happening in the cosmetics section like i dont know what you guys do there but it was freaking pristine. it looked like gwen stefani's voice sounds. one direction's what makes you beautiful came on while we were there and vera tried to pretend i wasnt dancing to it. got too into it and hit my hand on a display. sorry for knocking stuff over. the store looked great. sorry. we went into the section with the outside weather no-getcha section (idk what its called, but you know, like ponchos and other stuff so rain can't get you. so i grabbed this awesome red umbrella, okay, and i'm like, "honey...look, umbrunchuckella" (that's an umbrella thats also a nun-chuck) and vera says, "we've gone over this. you can't do that in public." which is frustrating because i really really want to use an umbrunchuckella, she just says i cant do it because i've hit myself twice doing it and she doesn't want me damaging anything else. overall, 5 stars. great date night destination. we wound up buying nuts, batteries, tissues, and post-its. your cashiers were really really friendly and they were patient with me when i kept getting confused about the total and stuff. you added up the total right. i forgot. i messed up. i'm sorry. you guys were right. sorry dave. you guys are rockstars. oh so fun bonus story! i locked us out of the car for the third time this week while here. "whoooooops" "no...no, please, vanya, tell me you didn't do it again." "yup.....the keys are *points* there" and so we had to spend even more glorious time inside this store while we waited for the guy to show up to rescue us from the car locking. she drove home silently but i'm guessing its because i had the music on and it was some really good stuff from miley cyrus.

Be patient store going through remodel. All Walmarts are having full remodels right now.read more

Oil change! I've been coming here for quite some time given…read moretheir prices on oil changes. Last week I was billed an extra $7 due to Fram going bankrupt and Walmart having to use another filter brand. What I don't like is the fact that Walmart is not being upfront with the total cost. They billed me an extra $7 dollars after the fact. The full synthetic oil change I chose was $68. That's what they should have billed me. Very disappointing.

The other reviews here are right. If you can avoid this location I would. The staff are nice and…read morethat's the only positive. When your doctor sends your prescription here it might not be filled then it's a game of phone tag for a couple of days to get it filled. Then you show up and wait in line, get told 15 minutes, wait in line again, get told another 15 minutes and keep waiting. They said they couldn't see a reason that it wasn't filled. It's been filled every month for years at another cvs location before I moved. Very time wasting experience standing around in target.

Please educate your front desk staff to be better at problem solving. For medications that cannot…read morebe hard stopped your staff should be offering a bridge medication fill. Without refills on hand instead of trying to send someone away. Figure out how to help. I had to ask multiple times to have this completed instead of just being sent home without any medication. This is not the way people who took jobs to help other people should be treating patients.

Bravo!! Superb customer service. Much better than another Rocklin pharmacy I've used.read more

For generations, my family--including my grandparents, parents, and myself--has counted on this…read morewonderful pharmacy. The team at Bel Air Pharmacy is always friendly, supportive, and eager to help, greeting us with kindness and a warm smile every time. Thank you, Bel Air Pharmacy!

I've been coming here for almost a year. And am on the verge of switching out. Everytime there is…read morealways an issue with a prescription. Never in my life have I experienced this. They will literally make you go without your medication because the pharmacist thinks their the Dr and knows best , when all their doing is counting my prescription and putting it in the bottle! I've had to go without my medication which like the review below said, they are going to kill someone and it could have if I didn't gotten hospital. Another time I threatened to go to the board because she said it wasn't "time yet to get it,,even tho I was going out of town and my dr confirmed it. I' work out of town alot, and they have even asked me "where are you going?" Which I feel like isn't anyone's business where I'm going out of town. It's my confidentiality last week I called before I was out to prevent me going without and there was an issue . They "never for my prescription" and then again today, they said October 10 for fill. I'm like what do u mean? That means I'd be going without my meds for 10 days! And they looked into it and had to fix it so I pick up today. I've been discriminated on because "I should have still had some and she was concerned" when I need my script a day early to leave town. Which I would have gotten a monthly supply but they only had enough for 2 weeks so I had to get the remaining when they let me.

On Monday, I underwent spinal fusion surgery. By Tuesday, post-op pain spiked, so my surgeon…read moreordered stronger pain meds. Safeway refused to fill the stronger prescription unless I returned the narcotics they'd dispensed earlier, despite me explaining I was barely mobile post-op. Clerk (tech?) Lisa claimed it was a California Board of Pharmacy requirement, then backtracked, saying my surgeon's office required it. She was wrong on both counts. The Board has no such requirement, and my surgeon later confirmed he made no such demand. Lisa's attitude was next-level: she told me it was for my own good and wanted to know if I had Narcan on hand. I asked that they go ahead and fill the Rx and my husband would return the other prescription. She said they would not fill it until the other prescription was returned, meaning my husband had to sit around and wait. l asked Lisa to have the District Manager (Jig Patel) call me (twice) during the conversation. Lisa was quick to assure me the District Manager would, "back us 100%." Perhaps she knows this from experience. It has been nine days. No call. I've filed a complaint with the CA Board of Pharmacy and (shortly) with the DEA. Not only did Safeway break both state and federal law with respect to dispensing medication, they usurped my physicians' medical decision-making and interfered in patient care. I wonder how many other patients have had their postoperative care compromised by a pharmacy clerk. Scary thought. I also wonder how many narcotics they collect this way, and what they do with them. I'm sure there California Board of Pharmacy and the DEA will find out.

Update: Things have improved--at least somewhat--since my original review. I've still got…read moreflashbacks of waiting weeks for a common prescription, but I've discovered the secret sauce: use the CVS app. Pro tip: Through the app, you can actually request a callback instead of sitting on hold until you age into your next prescription (I once spent 45 minutes waiting for someone to pick up--no joke, that actually happened). It also makes prescription tracking and communication a lot smoother. Honestly, the app has saved me a ton of frustration and cut down on the mystery of when (or if) something will be ready. The staff here is still friendly (that hasn't changed), and while I wouldn't exactly call the service lightning-fast, it's become more manageable now that I know how to navigate the system a bit better. Not a glowing endorsement--but a more balanced one. If you use the app, you'll likely have a better experience than I did the first few times around.

If Dante had rewritten The Inferno in 2026, CVS Pharmacy would be one of the circles of hell…read more I'm standing in line, again, at 7:00 p.m., behind at least nine other customers, half of whom are actively coughing up a Petri dish of flu, COVID, and seasonal bronchitis while the rest of us marinate in it. Staffing? Never appropriate. One pharmacist. One tech. No urgency. No apology. Just inertia and viral load. The real issue isn't just the wait. It's the philosophy of the place. Somewhere along the way, pharmacists went from trained dispensers of medication to self-appointed judges, jury, and executioners of care. I respect the rigor of a PharmD program, but the job is to fill prescriptions safely and accurately, not to become an uncompensated extension of the insurance industry or to act as bouncers at the gate of medical access. Today, like every day, it's a bureaucratic gauntlet: prior authorizations, insurance denials, random policy flags, "state law" this, "federal regulation" that, all wrapped in the magical CVS clause of we can deny you for any reason, with no recourse. What I need: my blood pressure meds. What I get: friction, judgment, and delay. CVS claims the pharmacy isn't profitable? Then don't run one. If a multibillion-dollar company can't make the numbers work, then the problem is leadership, not margins. Fire the board. Replace the CEO. But don't weaponize inefficiency and call it healthcare. Worst of all: this isn't just my experience. It's everybody's. Every person in line is dealing with an issue. I've seen nothing but confusion, confrontations, and people leaving empty-handed or worse, angry and still sick. This isn't healthcare. It's hostile indifference. And it's baked into the system.