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    Walmart Pharmacy

    2.3 (3 reviews)
    Open 9:00 am - 7:00 pm

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    6 months ago

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    6 years ago

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    6 years ago

    Went to pick up my scripts and the horrible girl from yesterday didn't do her job!! ReAlly horrible pharmacy!!

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    CVS Pharmacy

    CVS Pharmacy

    1.0(7 reviews)
    0.2 mi
    $$

    Terrible experience with the pharmacist, Dr sent in a prescription I went into CVS they said they…read morenever got it but when I called the phone number they said they did. So I called doctor again they sent the order again. Went back to CVS they said again that they received it but it wasn't ready I ask if they had the pills in stock they said yes. Went in the 3rd time the pharmacist said the order was wrong and he couldn't fill it. But he didn't call doctor to get clarification. Called dr again they sent a new order. I asked again if they had the pills they said yes. Went back the 4th time they said they didn't have the pills. Went back the 5th time and they could only fill a partial order and charged me $182. And everywhere else was $26. They lied. They don't care about their customers. I will never use CVS again.

    Never again. I went in to pickup a prescription. There was someone at the drive through so I had to…read morewait around 7-10 minutes for them to be done...no big deal. When it was my turn I told the woman that I also wanted to transfer a prescription from the Walmart across the street to them. She said ok, but she'd take me at the other window afterward. I said ok. She got my prescription for me and I again mentioned the transfer. She then told me that I'd have to wait again because someone had come to the window and someone else up behind me. She told me to go wait at the other window until she was done. SERIOUSLY...I'd just waited for my turn, but then she doesn't want to help me. I started walking to the other window and then decided that wasn't going to happen. I continued out the door...drove to Publix and had ALL of my prescriptions transferred to them instead. So in really they lost thousands of dollars a month because of how many and how expensive they are. Probably close to 50k a year that insurance pays for. Talk about dumb on their part.

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    CVS Pharmacy

    CVS Pharmacy

    2.4(14 reviews)
    3.9 mi
    $$

    The recent installation of the new automated flat-panel displays at the pharmacy counter has made…read morethe pickup process significantly worse. CVS has essentially removed the human element from the initial transaction, leaving customers to navigate a screen instead of speaking with a staff member. Key Issues: * Zero Human Interaction: There is no longer a person to greet you or answer immediate questions. If you have a concern about your medication or insurance, you are stuck behind a screen. * The process is totally inflexible. For example, I needed to make a change in one of my prescriptions, but there's no way to do that, so what I had to do was go through the entire process and eventually a staff member brought me the prescriptions, which I then had to hand back to the staff member with instructions on how I needed to modify the prescription so basically we had to repeat the entire process again. One of the prescriptions had to be undone and refilled and added about 20 minutes to my wait at the pharmacy counter. It was interesting to hear other people standing next to me using the screens commenting to each other, and to me about what a terrible process this is. I've cleaned that up a little bit for publication. This reminded me to some extent of what would happen in the corporate setting when a recent college graduate got to put his or her " brilliant new idea" into practice and roll it out to the customer. * Confusing Interface: The system forces you through a tedious series of questions that are poorly designed and counter-intuitive. * Significant Delays: What used to be a quick exchange of a name and date of birth now takes two to three times longer. The automation hasn't streamlined the process; it has added unnecessary friction. * Lack of Support: This new system feels like a punishment for the customer. It makes getting vital information extremely difficult and creates a barrier between the patient and the pharmacist. I hope management reconsider this "upgrade." Pharmacy services require a level of personal care and efficiency that a flat-panel screen simply cannot provide. And this particular pharmacy has a wonderful staff who have always provided great service.

    Buyer, beware!! I…read moreused to have good luck at CVS pharmacy. I always use the app to fill prescriptions and pay for them. My husband was picking up one prescription that I had already paid for and the clerk filled another that I had not wanted. He wasn't sure if I needed it or not and wanted to be on the safe side by picking it up. He was charged $80 when i usually pay four dollars. He went back within a few days trying to figure out why this had happened and they told him there was nothing they could do. I called and they said they could have swapped it out for a different plan like good RX and it would've only been $25 but it had to have been done within two weeks. Unfortunately it is now past that time, and they will not do anything. very disappointing that they would not support their customers and would happily charge $80 for something that is normally four dollars and not take responsibility for what their employees are telling their customers. Very disappointing. Walgreens assists their customers by making suggestions when they pick up their prescriptions and the cost seems out of line. CVS obviously does not do that as the manager Phuong told me today. Please be aware and consider using Walgreens if you are able.

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    Walmart Pharmacy - pharmacy - Updated May 2026

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