They have been our pharmacy since we moved here over 30 years ago. Always great to deal with and…read morethat hasn't changed with the new owners.

McDougall's is the only pharmacy I have used for the 27 years I have lived here. They have never…read moremade an error or caused me any inconveniences in all that time! They also have all kinds of interesting products in their store.

Came here to get a sports physical for my daughter because it was the closest location with…read moreavailability. We made the appointment via the online portal. It was easy and convenient l. Arrived 20 minutes early as suggested for a 12:40 appointment. Check in was pretty easy. Just had to put in the name and date of birth on a tablet. The only issue was the wait. There was a lady with her son there when we arrived. She had been waiting since 12:00 for her 12:20 appointment. The person working the minute clinic didn't come out to get them until 12:36 so needless to say we ended up waiting much later than 12:40z

I just went to pick up my medication at the counter and since in not feeling well because of me…read moreletting my medication run out without getting it refilled , I was not 100% myself. As I walked to the line I saw two registers and didn't know exactly where I needed to wait in line so I asked another customer. I didn't feel like our conversation was loud at all, but all of a sudden an employee came from the back and up to the counter and yelled "the sign says the line starts here". There was no reason for her to yell like that especially since it was dead silent and by no means was I causing any problems at all. She embarrassed me for no reason, especially since I was already not feeling well, which their staff might consider for some of the customers. I don't think anybody should have the right to make people feel that way. I also don't think it was right for the other staff members not to correct her . I am extremely disappointed in her unprofessionalism.

I come to this location when I want a calm and stress free shopping experience…read more Parking is plentiful and the groceries are fresh and reasonable. Today I went for batteries and would you ever imagine it looked as if they never stocked it or didnt sell them anymore. I wad able to grab another item I went for and 2 others unintended to purchase. All and all still a relaxed shopping experience.

We, the Spark drivers at the Sykesville Walmart, would like to report an ongoing issue with the new…read morePickup & Delivery manager. Since she started working at this store, many drivers have experienced the same problem. If an order is not ready, she calls drivers and asks for the pickup code before the order is prepared. After giving the code, we often have to wait 30-40 minutes, but we are not properly compensated for that time. If a driver refuses to give the code until the order is actually ready, our orders are often canceled after about 10 minutes of waiting. It feels like orders are being canceled intentionally to avoid paying drivers for additional wait time. Many of us have heard that the same issue happened when she worked at the Ellicott City (Walmart) store. Since she came to Sykesville, many drivers have been dealing with the same unfair treatment. We respectfully ask store management to investigate this issue and remind the Pickup & Delivery manager to follow Walmart's policies and respect drivers' time. We are independent contractors, but our time is valuable, and we deserve to be treated fairly. We enjoy working with Walmart and want to continue serving customers, but if this situation is not addressed, many drivers may stop accepting orders from this store. Thank you for taking the time to review our concerns. We hope this issue will be resolved as soon as possible.

It's always been fine (I guess?) when I go to pick up prescriptions, but when I was visiting home I…read morestopped in for my flu shot and I, along with many families, waited over an hour despite having scheduled appointments! Absolutely ridiculous. While I was waiting, multiple people had issues with pickup, including prescriptions not being ready along with miscommunications about insurance coverage. The store is organized and I've found it easy to find stuff I need, but then more waiting for someone to be available at the front for checkout itself. Quite inefficient. I'll stick with CVS.

I've been using this pharmacy for two years now, and it's horrible!…read more Every time my prescription gets put in by my doctor, it takes days for them to fill it. If you try to call them, they have one of the following responses: 1. They don't answer the phone 2. They put you on hold and never pick back up 3. They pick up the phone and hang up immediately 4. Patch you in with another customer who is also on hold (seriously!) 5. They pick up the phone (odds are 1 in 75) On the rare occasion they do pick up the phone, they are often rude. When I calling to find out why my prescription wasn't filled in a week, I was told I recently filled a prescription. When I explained that was a lower, less frequent dose and my doctor wanted me on a much higher dose, I was told, "Well maybe you should call back when you run out then." I relied, "Maybe I'll just take my business somewhere else then." He replied, "Maybe you should" and hung up on me. When I called and (eventually) got a different person to answer, I asked for the manager. She was out and wouldn't be back until the next day. This was a Thursday at 3 pm. My wife has two prescriptions she's been waiting on for six days. When she called, someone answered after 10 minutes of the phone ringing, placed on hold, and after 45 minutes, my wife hung up. Honestly, avoid this place like the plague, especially if you need prescriptions.

Jamie at Weis deserves recognition. She helped me with flowers even though she does not work in…read morethat department. She took 3 bouquets and combined them into one for me, and really took her time making sure I liked how everything looked. You can tell she genuinely cares and went out of her way to help. Management, I hope you see this because employees like Jamie make a difference

I shopped here today. There were so many workers around the self checkout but they were all chit…read morechatting with each other, paying little attention to the customers. I got the wrong item by mistake. The worker acted a little annoyed when I asked for help. she said she would watch my cart while I went back to get the item. I was surprised she didn't offer to start checking out my items. When I returned she was just chatting away with a coworker about plans outside of work. I do shop here frequently but I must say the customer service at the check out is really lacking. I am very satisfied with customer service in other parts of the store.

The doctor on duty was so rude to me this morning when I and one of the employees who I assume was…read morebeing trained asked about a coupon. He was very condescending to me when he asked if I would rather pay the normal price or $20 as if I already knew the price without being told it. He could have nicely just stated that the coupon wouldn't save me any money because my insurance covered enough of the price, but instead he had to have an attitude with me and treat me like I'm dumb which I did not appreciate. Not everyone knows everything you do about your job and there's no reason to treat customers as if they're stupid for not knowing something. It was extremely unprofessional and could have been handled completely differently.

I got a shingles shot before the Covid vaccine came out. Then had to wait to get the second one as…read moreI was working around the two Covid vaccine shots. Safeway sent me a letter telling me I needed to come in for the second shingles vaccine. No mention of restricted times. I work full time. I went in this afternoon to get the shot. Apparently they are incapable of giving different types of shots. I can only come in on Sunday or Monday afternoon because the numerous employees (with no patients) couldn't give me the shot. Then they said I could wait "a year". Definitely not what the letter or CDC protocols say. I will be having my prescription transferred to Walgreens. If the Safeway pharmacy staff is this inept I don't trust them with my health. Walgreens is across the street. A better choice.