We are a return customer to this store location because they have the best prices and value, and…read morethey always have amazing customer service. This is the third mattress we have bought here, and they never disappoint. This visit was no exception, and we would just like to give a huge thanks to Ron who helped us every step of the way during our purchase yesterday. We honestly can't say enough great things about our experience. If you are looking for the best value at the lowest price, along with knowledgeable, courteous staff who go above and beyond, we highly recommend this Mattress Firm store. Plus they are having a fantastic Memorial Day Sale!

et's talk about Mattress Firm corporation and how they treat the handicap I'm handicap I'm in a…read morewheelchair able to walk much I ordered a mattress and a adjustable bed frame well turns out the bed is too soft for me I've only slept in it two nights I've been on the couch the rest of the time so I contact them they said ohh yeah we can upgrade you and change you out for $800 I said ohh no thank you ohh we could do it for 600 no we can do it for 500 no I told them ohh we can do it for $200 I'm like fine so they they were going to bring it out today and then all of a sudden my bed has stains on it and they will refuse to take it so I told them that they could take their bid and their bid frame and you know how how terrible to treat a handicapped person like this how do I know that that was not stained when it was delivered I am not able to through my wheelchair in the office or in the bedroom to see it when it was delivered my friend was over she didn't see any stains she put the sheets on it for me Bing bang boom I was in bed Mattress Firm is horrible do not buy anything from Mattress Firm they convince you if I would upgrade it to what they wanted it to they would have taken my old mattress just rude rude rude rude how dare they treat handicapped people like this

My husband and I went to Kerby's yesterday to look for a king size mattress. Talked with Phil…read more Found the one we like. We were pleasantly surprised when he said it would be delivered the next day! The guys just delivered it. 2 nice guys took out the old and brought in the new. Had it set up in no time. Looking forward to a good night's sleep for once in a long time. We really like doing business with Kerby's. We're still fairly new to the area, but our son had bought furniture from Kerby's so we tried it and purchased a very long console with a heater which we love and went back for the mattress. Don't drive past this store. Super nice people. Highly recommend Kerby's. Jan and Jerry Peterman Mesa

LOVE our new couch!! After about 5 stores I found Kerby's and the quality furniture I was looking…read morefor! Sharron did a great job answering questions and getting exact dimensions. JC and Jessie delivered to us in Chandler and did an incredible job! They were careful and courteous. We didn't have to lift a finger. Thank you!

Awesome. Polite. Fair prices. Don't feel like they are hovering when you shop. You have to stop by…read more Found table/chairs. Chairs have wheels . Hard to find used.

Nice, friendly, and very helpful. Excellent quality furniture. I wasn't sure exactly what I wanted…read morebuy to furnish my home. Mark went out of his way to help me find exactly what I wanted. I found both new and consignment furniture. When Kenneth brought the furniture to my home, he was so polite. He moved it in for me without a problem. I love our furniture. Thank you grandpas furniture!!! I will definitely go back again soon.

PLEASE be careful ordering from Lift and Stor!!…read more This is our 2nd bed from them. We moved from Goodyear to Sun City West and were very pleased with our pervious bed and experience. We went to the Lift and Stop showroom and looked at the beds and were very happy with our choice. They said it would be 8 - 10 weeks (I think that is their standard response) and our bed was delivered and installed by people who had been working for the company for some time. So, we looked on the web site and saw their store was shown to be in the same location and we drove down there. Well... the store was gone!! Their website still shows their store address and that they have store hours. BEWARE!!! It is closed. So, we did get ahold of Richard Abbey (I think he is the owner) and he drove out to sell us our bed. We ordered on the spot and had the receipt showing we had paid in full and to expect delivery in, you guessed, 8 - 10 weeks. Well when we did not hear anything at the end of 10 weeks I started trying to get ahold of Richard and the store. I left messages on the store number. I left messages on Richard's number. I texted and I sent messages on Facebook and by tweet. FINALLY, I received a return call and they set up a date for installation. But, then they called and had to cancel as they were missing a part for the bed. We ultimately had installation of our bed on 9/11 over 13 weeks after we ordered the bed. The installers were over 1 1/2 hours late and finally arrived. They told us they had to put the entire bed together. They assembled the entire bed in our spare room. NONE of the bed was together. It took them over 2 1/2 hours to get the bed up and then there was some damage to the edge of the prop-down table. They said they had noticed it and would be back to repair it. It will have been 8 weeks sine they were going to come back and repair it and we have heard nothing!! In the light of the day there were hand prints all over the bed. Once again, I have called the store and Richard and left messages and have heard nothing!!!! We will continue to try but, I fear that short of small claims court we have heard the last of Lift and Stor. BUYER BE AWARE!!!!!!!! I would say go to a different store as Lift and Store has no store and they will not call you back or repair things they damaged in a timely manner!!!

Never responded to request for quote. Wouldn't recommend to bother with your time. No store front?read more

Still waiting on my side panels and warranty promised 3 months ago... Bed broke a month after we…read moregot it and was promised we'd get new side panels to fix it.. Two weeks... Two weeks.. Two weeks... A few months later we're still waiting. The crook won't even return our calls. I really don't understand how this shit head is still in business

Our experience was so terrible with this company that I filed a compliant with the Better Business…read moreBureau. Unfortunately, Yelp does not allow enough characters for me to post the entirety of the complaint so I'll do my best to summarize. My wife and I purchased a bedroom set from San Tan Furniture on 5/13/15. We were initially apprehensive to place the order because San Tan Furniture has a no refunds/returns policy and the furniture was in a catalog so we were not able to see it in person. However, Don and Olivia (owners) assured us that they would "take care of us" if we were not happy with the furniture for whatever reason, so we went ahead and placed the order on good faith of Don's word. That is when the nightmare ensued. Long story short, the delivery was late, there were missing parts, and the color and finish of the furniture was different in person than it appeared in the catalog. After countless phone calls, emails, and empty promises made by Don and Olivia we are stuck with $4,600 of furniture that we do not like or want, and we still don't have all of the parts from our order. The owners Don and Olivia are not reliable, do not follow up, and do not keep their promises. They seem completely oblivious to the fact that their unfair policies and complete lack of care or customer service will have a negative impact on their business. I have never had a more unfavorable experience with any other vendor I have ever purchased from in my life. Their way of operating is flat-out shocking. I could expound on many other empty and unfulfilled promises that Don and Olivia made to us. At the end of the day their written policies are clear if in fact you take the time to read a page full of small print at the time of purchase (who seriously does that these days anyway), and however unfair or unbelievable their policies might seem, you can only rely on what is in black and white with these people. Unfortunately I did not read online reviews about San Tan Furniture before doing business with them, because if I had I would have found out ahead of time that this seems to be their standard operating procedure; unfilled promises, extremely slow responsiveness, and a seemingly complete absence of care for the people whose lives are affected by their harsh policies and poor service. It is absolutely unbelievable that an operation like this can even be in business these days - and I'm sure that won't be the case for long barring an act of God to shake them into the twenty-first century. As mentioned, I have filed a compliant with the Better Business Bureau (first time in my life) and I'm considering retaining a lawyer to pursue the matter legally in small claims court (which would also be a first). Steer clear.

Curtis Allison was great! He told us what he would do and he came through. He helped us make our…read morefurniture decisions and he beat the delivery schedule that others gave us. And the Lux Craft furniture is the best. It swivels, it rocks, it glides- we love it. It's solid and comfortable outdoor furniture. Thank you Curtis and Ultimate Comfort Living!

I bought my Dual Recliner Swing over 10 years ago and our whole family still uses it today. Super…read morestrong, durable and well worth the price. We have finally wore out one seat a little bit on one side so we are replacing it. I called today , Saturday and talked to Curtis. He was super helpful and very friendly. We have been very happy with our swing! 100% satisfied!!!

This is your average Walmart. However one of the entrances is closed all the time so it creates a…read morelarge bottleneck of people trying to come inside. Items and shelves constantly are being moved so finding anything in this location is impossible. If you need a workout. Come here cause you'll be walking everywhere to find coffee or dog food

Their go to is I don't know or I can't help you. Electronics, "help" desk and now delivery. My most…read morerecent experience included a combative attitude employee named Tabitha.