I was in need of a new mattress, and I stopped by the same mattress firm I purchased my previous…read moremattress from in Gilbert. I was greeted by Michael who was very professional, informative and willing to help answer any of my questions. He was not pushy at all and wanted to make sure I was well educated as to which mattresses would be good options for my specific needs. I would recommend anyone to work with Michael for any mattress needs. He made a good impression and although he was working at the Chandler location when I was ready to purchase, I decided to drive out to him to give him my business. Thank you, Michael!!!

Went in on 5/28. Sean was super helpful and led me in the right direction. Would/will shop there…read moreagain.

Me and my family went there because the current mattress we have is crazy uncomfortable and they…read morewere having a sale (ended today). We were able to get a queen sized memory foam mattress for a really good price. I'll say this. The mattress started at $1100 but was under $500. Jerold was there to help us out. He knew his product. How do I know? I explained what we needed, how our current mattress is causing issues, and the first mattress he chose was perfect. He explained the warranty, he was patient, and allowed us to talk amongst ourselves. We previously went to get our son a mattress but this time was different. I recommend this spot 150%. Buying a new bed could be tiring because of doubt and money but it was a seamless process for us. We plan on going back to get these temper-pedic pillows (they're pricey) when the time comes. So, yeah. Definitely won't be our last time there!

First of all, I do not normally post reviews for furniture places. Not because I've had bad…read moreexperiences but it's always been a pretty "meh" experience. I went into Mattress Firm about two weeks ago and ordered a mattress for my 3 year old from the gentleman working there who was assisted by the GM, Doug. We talked a bit about our kids and I explained that I needed a mattress cover because my child still had accidents occasionally. I received my mattress in a box and cover a few days later and my son had an accident a few days later (after three months OF COURSE he has one on the new mattress!). It soaked through the cover. I spoke with Doug and he advised that the wrong mattress topper had been sent and the one we got wasn't waterproof! Yikes! Not only did he send us the correct topper but a brand new mattress (one step up even because it was all that was in stock) the very next day! I couldn't believe that! I've never had a larger company like this take care of me so we'll. This is my second mattress I purchased at this location in the last few years and it won't be my last! I am so impress by the customer service and quick action! Thank you Doug!!!

Most comfortable mattress that I have ever laid on. Customer service was spot on. Very customer…read morefocused.

On the market for a new mattress and T&N has been on the list. We checked out their Gilbert…read morelocation many years ago when we were considering a new mattress, but held off. We have decided to revisit them during our hunt and really like their offering. They sport three mattresses, which I can really appreciate the simplicity of and not have to worry about getting overwhelmed with endless options. The showroom is beautifully designed and has each one setup They have their OG, Mint and Mint Hybrid (Also order of lowest to most expensive) they are all a variety of memory foam with the last have a hybrid spring/memory foam. In addition to their mattresses they have a variety of sheets from cotton to linen, foam and down alternative pillows, duvets, mattress protectors and pads. The service was great, Tristian helped us out and listed some of the options and various promotions they had going on for the fourth. We haven't pulled the trigger yet but are leaning towards the Mint Hybrid, it was the perfect balance of plush and supportive. They currently offer a 100 day trial period, 10 year limited warranty with feee returns. Overall, we loved our experience and straight forward visit at the store, service was great as well were the options. Will update review if we end up going this direction, on how the mattress holds up!

Came here to buy some kitchen chairs. First of all at $108 per chair you can buy them anywhere…read moreelse. The service was outstanding. Once we decided, in a matter of 10 minutes we had the chair in the car and we were on our way home. Melvin was a great salesman and was patient. We were going to have the cushion replaced on our old chairs for $100 each. What a value.

Bought sectional for a small size living room. When we first were met with the first sales person,…read morea lady, she seemed very irritated with us and questions we had. Told her we had very small living room. She replied we don't have small sectionals. I did not get her name but was happy we were going to shop on our own without her around us. After about 20-30 min of browsing the living room furniture Eric Mastern asked if he could help us. He immediately showed us where the smaller sectionals are. We found two and then were back and forth on which one. We finally decided. He was patient, knowledgeable and professional. Made me give 5 stars because of him on my review. If he had not found us, my rating would have been 2. The store is very nice and good prices with sales. He also informed us of renting a pick up truck right there so we could bring it home ourselves. That is an excellent feature AFW has. We were packed up and ready in less than 20 min from purchase to their truck and driving it home. Thank you Eric!!!

Had a really great experience today picking out a mattress for my daughter at Mattress Discount…read moreAZ!!! Good selection. Great quality. Affordable prices. We especially appreciated the service, answering all of our questions. They even delivered it for us right away! Definitely recommend checking out this store when shopping for a new mattress!!!

Amazing prices and even better customer service. I picked up the most comfortable mattress I have…read moreever experienced for only $250! On top of that, they delivered my mattress right to my bed frame, so I did not have to worry about hauling it up to the 3rd floor. Still shocked that the driver took it all the way up for me. They are incredibly helpful and kind. Would recommend this place to anyone in search of a new mattress. They also have bed frames which is worth checking out. Thank you again!

Shout out to Justin again!…read more Upon entry of my browsing, Justin immediately approached me as, he remembered me from stopping in, in the past. I purchased 98% of my furniture from "Ashley furniture" years ago so, now it's time to retire my furniture which is why I've been in the market hunting for a new couch. Whenever I'm in the area. I stop here to see what's new on the floor in which, JUSTIN is always welcoming and full of new information. Justin explained that the furniture is delivered from California, therefore there are delivery fees associated, and then he proceeds to go over all of the variety of different colors and fabrics,. Huge plus! Justin deserves a big raise for being AWESOME at his job!!! The furniture that I'm on the hunt for, particularly a couch, has to catch my eye on first site and although, they have some pieces that appear to be great quality and beautiful furniture, the delivery fee is what, is not appealing. There is a delivery fee due to the furniture is shipped from California. If you're on the hunt for furniture, it's worth stopping in here. Although, I am still hunting. You never know what you might find here that could suit your taste and budget.

Worst experience I've ever had…read more Found a coffee table / night stands I wanted Tried paying for them over the corse of 7 hours Even got a text saying "our systems work again, please come get your items" Upon arriving, they sold one of my items with a "sold" tag on it to someone else, that was beyond frustrating since it was a matching set, go to buy the nightstands and dresser - oh sorry our systems are down again, you'll have to come back tomorrow when they're back up and running I ask so are you holding the items I've been trying to purchase all day? " we can try but no guarantee because they aren't payed for" - wasted Labor Day in the store trying to pay but there systems were down all afternoon Beyond irratated and disappointed with this place, I can understand why they gave a 2 star review

Great customer service when we were in the store. Both of…read morethe gentleman that were working were very attentive and helpful. Delivery was scheduled for Wednesday(we went in on Sunday) but ended up being ready by Monday. The gentleman who assembled my table and chairs were very polite and clean! We will definitely be going back for future purchases.

I purchased six pieces of furniture from this store, and three of them came with problems -- a…read morecracked panel, a misaligned joint, and a torn couch seam within just days of delivery. When I reached out to the salesperson who handled my order, he was dismissive, made false assumptions about the cause, and refused to escalate the issue to a manager. Before my purchase, he even tried to talk me out of applying for the store's Synchrony financing, telling me I'd "need really good credit." I applied anyway and was approved for $8,000 on the spot -- which says a lot about both my credit and his professionalism. The quality control and customer service here are equally disappointing. I've filed complaints with the Arizona Attorney General's Consumer Protection Division and Synchrony Bank for the defective merchandise and lack of accountability. Future customers: document everything, because you might need it.

Ron, our salesman quickly helped us find just what we were looking for…read more Delivery was on time by friendly delivery men.

We stopped in this morning, on our hunt for a new mattress. Chelsea was very informative and…read morehelpful. They have a beautiful store with a nice, straightforward selection of mattresses. The pillows are "to die for" too! Chelsea gave us all the info we needed to make an informed decision, without pressuring us at all to purchase today. Great service!

Finally a good, honest business! Bret is the man! Fellow Chicagoan that kept it honest and real!…read more He explained everything from the manufacturing of the mattress to the differences in the models to the cooling technology! He was very patient with our reluctance to rush into a decision due to our horrible experience at Ashley furniture in Tempe!!! We bought a King size Tempur-pedic Luxe breeze! Can't wait to sleep with my husband again and get a good night sleep for a change! Our bed will be delivered on Tuesday and we are so excited ! Free delivery, free disposal of our old mattress and $300 free which we used on a mattress protector and pillow. For those of you looking to buy a new bed please do yourself a favor and go see Bret Swanson at Mattress Firm in Chandler ! You will be so glad you did!

Thank you Bret!! I'm 28 years old and I'm currently dealing with a herniated disc problem. Been…read morehaving a lot of trouble sleeping at night because of it so I figured a new mattress would benefit me a lot. I'm extremely happy that I went to Bret's store! He was very thorough with the mattresses he showed me and I could tell he really wanted to make sure I left happy. Previous to this I had never spent more than $500 on a mattress before, so this was a big purchase for me. Thanks again Bret and I'm excited for my TempurPedic!

Excellent sales experience. We called to ask some initial questions and were happy with the service…read morereceived so came in to further explore. The experience continued to be positive with all questions answered and nuances of different products explained. We were happy with the sales experience and have been happy with our purchase.

My husband and I have spent the last 2 months researching mattresses, knowing that we had to make…read morean investment in our health. We tried multiple locations and tested many mattresses and found that Brooklyn Bedding had the best product for an affordable price. Cody at the Market St location educated us on their products and helped us find a bed that met our needs in our price range. We never thought we needed an adjustable bed frame, boy were we wrong.....it's a game changer offering maximum comfort. The mattress and bed frame were delivered on the exact date provided by Cody and the delivery team (Bryce and another nice gentleman) were extremely polite and professional. I would highly recommend Brooklyn Bedding!