Went to the auto center for an oil change and was told that the wait would be an hour. Almost two hours later and still not done. Was only offered $10 off the oil change for compensation. Was late for another appt. Absolute worst service ever!!!!! Do not use Walmart for any service. read more

This is been an ongoing problem ever since they got rid of the plastic bags and made us buy reusable bags which by the way is the biggest corporate gift the state of Maine could have ever gave them the price of those bags built into every item you buy ultimately so I go shopping put the bags on the conveyor belt and load my groceries on the computer bill the woman behind the cash register looks at me thinking I'm going to bag these groceries the price of her bagging them is in the price of the item I bought by the way I said are you going to put those groceries in the bags? She says that's not my job can you believe that she actually said that's not my job? I asked her to get the manager three times she never did. I asked her out of the two of us which one of us works here? She says that's not my job. So evidently not only did we pay for the plastic bag that we didn't get we paid for the reusable bag and we have to put the groceries in the bag because somehow in this bamboozle we lost our right to service. I did save the receipt send a picture of that along with the story to corporate headquarters read more

order was delivered, only 1/3 (5 out of 15) items were delivered!!!!!! How can a delivery driver looking at an invoice with 15 items only drop off FIVE and say they did there job?!?!?! Obviously brains is not a requirement to read more

Walmart Supercenter - Where are the other 10 items? - Department Stores Near Me - Auburn, Maine

One of the hardest stores to get help. Not enough employees to help. Not enough cashiers so you have to scan your own stuff. I am still waiting for my paycheck for all the scanning I do for this company. If you have a request to speak to management please please bring oxygen with you because they make hold your breath and jump thru hoops. Very badly run store. Management never takes any complaints serious read more

I understand the frustration of shoppers who complain of the lack of service; but I shop there very early, between opening and 7:30, and I find, almost invariably, that its employees are very helpful They go out of their way for you. And I never forget to thank them for doing so. It sweetens their day, I'm sure. read more

So sad to see more self check outs then cashiers. I feel like this is taking the place of a job for someone. The store was clean, and organized with shelves being stocked. I needed help finding office supplies, a shipping box, and I was directed by the clearance isle. Parking was easy, and shopping was in and out. read more

Walmart Supercenter - Cotton Candy Twinkies, for the win - Department Stores Near Me - Auburn, Maine

I am actually surprised since usually I come to have low expectations for Wal Mart given past experiences. Convenient location since I stay at the Residence Inn right next to this Wal Mart in Auburn. Their groceries and meat section have been way better than expected. Decent and fresh produce like lettuce, peppers both jalapeno and serranos, onions both yellow and white, tomatoes, cilantro. Was pleasantly surprised at the t-bone steak quality. Grilled one, loved and did it again! Cool. Chicken and shrimp decent (get the large). Able to find most things but not everything I was looking for. For instance, always out of Hepa filters in smaller sizes, does not carry crustacean utensils like the little forks but had a nice shell cracker to open crab legs. Speaking of crab legs, the Jonah crab legs were a pleasant surprise so I had them twice. Not as good as florida stone crab legs but decent. Easy parking, in general friendly staff when you can find them. Good hours. Safe to shop there. Decent prices. All good. read more

made an appointment in oxford to get tires mounted they dont have the tires in stock called auburn they have the tires in stock but wont hold them for me to go pickup later in the day because i dont have an appointment there to get the tires mounted doesnt matter if i have an appointment in oxford still cant hold the tire oxford has no idea when they will get the tires in stock does this seems stupid to you have an appointment in auburn later so i dont want to drive an hour each way twice in one day just because walmart has some dumb policies about not holding tires for someone because someone might make an appointment there for them tires but i have an appointment but no tires so damn stupid why cant walmart just go out of business have to give them one star even though they dont deserve any read more

so we waited over 30 minutes for someone to finally help us get a game even after finding a manager and her not helping us. There were more then 6+ people waiting for simple things, the phone was also ringing many times and no one answered at all. They need more workers in that departmen and better management in there too. read more

Super store for sure! Along the front of the store you'll find: Red box, Dunkin Donuts, Portrait Studio, Game Play area, an ATM, Five county credit union, Customer service center (returns), Coin star center, Water fountains, Service Center, Restrooms, Vision center, Block ice freezer $1.14 5 lbs, Smart style family hair salon, Pharmacy. All the conveniences Walmart offers for household items, clothes, pet supplies, plus food - deli, seafood, beverages (wine coolers, wine, beer), large garden center - go outside and around back to find more. Crazy busy but why wouldn't it be with one stop shopping. read more

Walmart auto center was the only place with availability to install a battery yesterday so I didn't really have an option... When I called there was no wait, but by the time I got to Auburn there were 3 people ahead of me. I got there just in time because another 3 came in behind me. It became quite clear to me that one should only come here if you have a lot of time to waste or are desperate to get work done stat. The battery installation was free but it took about 45 minutes. My car window hasnt gone auto up/down since they installed the battery. Not sure if it's something they did or otherwise. read more

Everybody is familiar with the typical Walmart experience. For better or worse, this is the stereotypical Walmart. Except for loss prevention, I don't think anybody has a clue as to what is going on with shelf conditions or customer service. With recent remodel, they have basically forced customers to be their own cashier. If they could legally do so, they would have the customers stock the shelves. Not that it's a bad thing. Most cashiers are painfully slow, and once you get used to self check out and being suspected as a thief, at least you are in a line that moves. And I must mention the plastic "bags"....I mean, they could not be any cheaper, have no real usable shape to them, and hold next to nothing in weight. Customer service? I have to admit there are a few folks in electronics that know what they are doing and are very helpful. Other than that, you have a few helpful associates, but most questions will be responded with a Deer caught in the headlights kind of look. But I feel bad for anybody who works there. I couldn't do it for $30 an hour, you are dealing with too many customers that act and look like animals. Plus even with security cameras covering every square inch of the store, empty packages of product seen through out the store suggest they attract a very dishonest clientele. It's creepy. However, as much as I dislike this place, I still shop there if I happen to be in Auburn. The prices overall are okay, and you have almost anything you need under one roof. I have to begrudgingly give this one 2 stars. You want 1 star? Spend some time on their aggravating and useless website. read more

Well, it's Walmart so you will most likely find whatever you need; however, the Auburn store needs to step it up. I went in today to quickly grab a utility lighter (you know, the ones for candles), and after asking 4 employees where they were located, not one could tell me where in the store they would be. 45 frustrating minutes later, I gave up hope and went to the checkout... Guess what was there (in abundance): utility lighters. Well, I was in line with the other few things that I picked up, and proceeded to wait in line for over 20 minutes to be checked out... I was in Walmart for well over an hour (close to an hour and a half), for what should have been a 10 minute trip, max. The most frustrating thing was that the employees couldn't tell me where things were. One even said, "I don't know. Keep walking around. You'll find whatever you're looking for." - What!!? *sigh* read more

Today I was shopping at the Wal-Mart in auburn maine when I came across a manager cussing out an employee really bad the stuff he was saying to this employee was nauseating the poor employees face turned red after he finished yelling I went up and asked him his name he replied kyle. When I got home I called to make a report on Kyle and was told I could not because Kyle was the high and almighty so guess Kyle your a shit bad you abuse your authority as manager and I hope that employee punches your teeth down throat fucking tough guy!!!!! read more

Go to Auburn location at least two times a week,they are always out of something ,rude employees they act like you are bothering them,the employees who do shopping for pick up are going to run someone over they must work on commision ,bathrooms are disgusting ! read more

Where else can you get most of the stuff you may need without driving to multiple stores. It's the only place to buy anything at 10 pm. I believe you the infamous website People or Walmart is a great representation of the Auburn Walmart. Beware of the parking pole. The one that is bent appears to have an oddly magnetic pull that focuses solely on cars and trucks read more

This store has gone downhill so badly. There are never enough registers opened with cashiers. You always have to use self checkouts and most of the time the card reader isn't working and never anyone around to help you out, so the line for so called faster service with self checkouts doesn't exist. Plus with this crap about no bags(or you pay for bags)is a royal pain in the you know what. I know that wasn't Walmart's fault, but I do know they were headed that way. Never anyone on the sales floor to help with anything because they are shopping for people who don't want to come to Walmart (and I don't blame them) I only come to Walmart when I truly need to. The only department in Walmart that is doing a great job is the pharmacy. Kudos to them. I could go on and on about how bad things are at this store but I won't. You see the biggest problem with this store is the store manager. He has been at this place for so long he doesn't give a rat's behind about the place. It is just a job, so no big deal for him. Hope you all enjoy reading this. read more

The store is awful. I'm basically repeating what everyone else said but I avoid it at all costs. I would much rather pay more money at shaws or drive the hour to trader joes or whole foods then wait in line for sometimes close to 45 minutes. I can't get over how ridiculous the wait times have been. If it's not just a super long line it's an issue that needs to be dealt with and the cashier is simply waiting around for a manager. I too have asked plenty of times where I can find an item and the responses I get are "we'll check this section, then this section, then this section and we may not even carry it". And most of the employees look like they would be happier getting an enema than working there. read more

This store is huge, and the variety and prices can't be beat. So why do I hate this damn place so much? It's dirty, seriously no matter what they do the place is so poorly cleaned. Lines Lines Lines.......expect to wait AT LEAST 20 minutes in line EVERY DAMN TIME. It can be longer. The wait times are outrageous. Also most of the merchandise that is available caters to people on food stamps, the very poor, or it's poorly paid employees. Which gets me to another things, the misery of the workers working at this store is so palpable that I feel depressed just looking at their grim frowning faces. Bottom line: good prices for cheap crappy goods that will break in a second, lines that take forever, dirty, unhappy workers that couldn't smile if you used a crowbar to move their mouth. read more

The new upgrading is horrible. They have less cashier's and more self service ones so they don't have people to help you.

Great place to shop and great customer service never have had a bad experience there...good prices and get treated with respect all the time there read more

This is regarding the Auto Department in Auburn. My Dad (87 years old) had to have his car towed to Walmart due to two flats. They could not have been more helpful to him. He did not have enough cash on him at the time to pay for tires, and they offered to cover the cost for him until he went home and returned with the rest of money. Not only did they do that, they also offered him rides etc. A woman by the name of Crystal, from what my Dad tells me, was the nicest person he has come across in a long time. He worked it all out in the end. He did not need the ride or them paying money for him, but just that they were trying to be helpful in anyway they could, speaks volumes. Thank you to Crystal and the rest of the Auburn Walmart Auto Department for going above and beyond to help my Dad!!!! read more

If you are a fan of the "People of Wal-Mart" website, this store will provide you with hours of amusement. Once you get past the sideshow it is a very well run store unlike some of the other superstores. Lines can be long on the weekend so frozen food might not be a good choice. It would be nice if they had a line for people not using food stamps or EBT cards because there would be very few people in it. read more

This review is just for Arnold the greeter. I've been working here as a vendor for the last five days and Arnold has made our job better just with his enthusiasm with all the customers. He makes everyone laugh and smile as they come and go with his "Alrights!" I have never met someone who likes their job and life so much. If just a fraction of walmart employees had even a Quarter of his love for people, I would look forward to shopping at Walmart. read more

I'm surprised to find Walmart on Yelp. I can't imagine that too many people in Auburn haven't already been to this Walmart many times (it's not like we have a Target or... really anything else). It's a typical Walmart super center: It's enormous. All the usual Walmart stuff, along with grocery, pharmacy, automotive, garden center, haircut place, bank branch, Dunkin Donuts, etc. It's at least unusually well-kept for a Walmart, which is nice. Biggest negative: Lazy Walmart shoppers can't be bothered to return shopping carts to the corrals, leaving them to take up parking spaces. Biggest positive: Lazy Walmart shoppers are too lazy to use the (eight!) self-checkout lanes, so you never have to wait in line to use them yourself. read more

Consistently cruddy service and third rate products. They are a drain to the local economy and quality of local business.

Just called asking for customer service and some how all their lines are busy?.Grast customer service just about an easy question and I was on hold quite a few times because she couldn't get through.Sadly I used to work there read more

Awesome customer service today in the electronic department! Enthusiastically gave a wealth of information to me regarding cell phone plans over the phone and remained positive and attentive through the entire conversation. Thanks! read more

The receipt says i placed my order for a synthetic oil change (and nothing more) at 11:36, then I shopped around until 12. I asked the girl up front at the cars service desk she said it wasn't done at 12:10 and she was very rude and defensive about it. I went back up at 12:35 and asked again and they said "oh they just finished it". My receipt says they finished it at 11:51 they suck. I'm just gonna go to prompto or something. It happens every time. They never called, they never came and got me, I always have to be that guy and ask if my car is done. Last time this happened the girl up front yelled at me in front of 5 other people in line and my stuff had actually been done so she apologized but still. The two car girls, the blonde one and the older brunette with glasses at the desk are always so rude and defensive. They have no passion for their job or their customers. They aren't a good face for the service area. The people doing the real work in that area are great. I wish I only dealt with them. I would've been in and out in 30 minutes and on to other things I have to do today but no, I spent almost an hour sitting in the waiting area looking like an idiot. Thanks girls, for showing me that I shouldn't be going to Walmart for actual things in life. read more

ok where to start i got a 5.00 gift card online and bought shampoo online walmart never refunded me my money back after i canceled my order i will never buy on walmart.com website ever again period they lost a customer on there website oh ill buy in store never online again period customers that buy online uve been warned read more

Their pharmacy has given me so much trouble and attitude. Their self check out attendants always stare me down for reasons unknown to me. Its often very hard to find an employee in this department or that one. read more