I arrived here to do a return and the people at customer service Amanda (Front End "Manager") , Elizabeth and another lady were just there talking for more then five minutes they continued to talk while I stood there in line and they stared at me several times and continued to make me wait! When I was finally able to do my return. They refused to give me a receipt for my returns listed. This is the only Walmart location they've ever done that at! This is the only location that says the have NO RETURN ITEMS RECEIPTS of their customers. Amanda replied rudely "LIKE I said" she claims I was argumentative when asking softly for a return items receipt and she continued to deny me to get a printed receipt. She is rude and so are the other women there! Trashy read more

I don't really like walmart but a worker by the name of Adam? I believe that was his name. He was SUPER kind. I was looking for almond bark chocolate and he was kind enough to walk me all the way to the isle, and I was too short to grab them so he kindly offered to grab them for me. He belongs at target, or at LEAST needs a raise read more

This Walmart is so ghetto. I can use my debit card at any Walmart within state or out of state without an issue. This is the only Walmart that cannot accept my debit card. F this place. read more

Use the drive up and go for groceries. Rarely do they have to substitute. The last time I went they were loading my gorceries in under 2 minutes after I checked in. Albertson's across the street is horrible. Check out my review on them. read more

I needed something from a case so I pushed the Redbox button. Was waiting maybe 10-15 mins. I had to go down to the end of the store past the animal food to find someone to help me because the beauty and care person wasn't in sight. On the way back from finding someone at the end of store I find the health and beauty person. And she said she will be right with me and to "push" the red button and I replied to her saying I did. Horrible customer service by her. She could of stopped stalking the shelf and came to help a paying customer and then go back to doing her job. The gentle men that came few minutes later on of his department was very helpful. I didn't get his name. I think he was a stock person. read more

I would love to leave a 5 star review, as I am at Walmart at least 2 days a week, but lately the customer service hasn't been up to par. I had one unsatisfactory trip, but I will continue coming to Walmart obviously as it has everything at an affordable price. read more

I ordered three items online- for pick-up at this store. I pulled into the pick-up area, called the number posted, and within 3 minutes, I was on my way. This is a very well-organized facility. My highest recommendation! read more

This is the worst Walmart I've ever been to my wife waited 45 minutes for someone to open the case for formula for our baby and the staff didn't care just ignored her if I were you I'd make the drive to another Walmart and this one can be empty the employees aren't worth the pay read more

You can never find anyone to help you and if you do they don't have a clue. I went to customer service waited my turn just to check on an item that was cracked to see if discounted. The woman who was working behind the customer service desk was very very nice to the man in front of me. But when it was my turn she was very rude and obviously didn't want to be nice any longer. So I walked off. She made me feel bad. And that is why I hate walmart read more

I paid $98 for delivery service and ordered a delivery last evening. long story short: My card was charged for the delivery but THE DELIVERY WAS NEVER MADE!!!!!!!!! DO NOT use this service....TOTAL RIP OFF!!!! To make mattters worse...I can't get anyone at the store to answer their phone!!!!!!! WALMART SUCKS!!!!!! read more

This is the worst. The customer service was horrible I waited and pushed the button for help just for a tire tube for a bike. I asked 2 employees for help and they didn't have the key and "called" someone over. No one ever came. over 1 hour wait, way to go walmart. I got tired of waiting for so long I left to go to Big 5. I would rather rate a 0 than a 1. read more

If I could give no stars for the curbside service today I would at this point. Jonathan working in curbside at this Walmart was absolutely horrible. He didn't help me load my car and when I thought an order of plates was missing but I already put it in the car he stood there laughing at me. He also gave me attitude when I let him know a complaint was going to be filed on him for not helping me. Horrible customer service today for curbside. read more

Don't bother waiting in line, I can almost guarantee you will be a faster cashier in the self check out than the stores best and brightest. This is probably why the completely useless staff rarely has knowledge of product location or a desire to help you. But don't worry, Hodor will darn well make sure you didn't steal anything the way out. read more

We attempted to purchase a Hart lawnmower. Complete disaster. The return process was a nightmare. Two tries to find one that worked. Never again will I purchase anything electrical from Walmart. The manager could care less and is not helpful. read more

Literally the worst experience ever on Sunday January 27, 2023. There was an employee by the name of Patty who had her cart in the way. I simply moved it about 6 inches and was going to put it back as she got in my face and asked me why I was so rude. I was confused and did not understand why. Then she proceeded with a statement "what if I moved your cart? Would you be happy?" I simply said if my cart was in the way I would not mind you moving it out of the way mam. It's not like I pushed your cart all the way down the aisle. She then followed me to my cart and pushed my cart into a friend that was holding it and looked at him in the eyes and asked if he liked it as she aggressively pushed it against him. Which he was also confused. Keep in mind we're both law enforcement and kept our chill. My fiancée then asked if she was okay and why was she acting this way. She then yelled at her "YOU SHUT UP!" I reached out to management and they said this happens every so often. Which had me more confused. I reached out to corporate and they said they will do something about it which I highly doubt. I would stay away from this store and shop somewhere else. I will not return and take my hard earned money elsewhere. Be safe out there because you might experience the same thing at store 5156 in Beaumont CA. read more

Customer service is horrible no matter the time of day. For example, the shavers and blade cartridges are now under lock and key. which is understandable, except for the fact that there is no one nearby to unlock said section so there is a button to push to alert an associate to do so. However, i pushes the button 4 times in the span of 20 minutes and yet no associate came to unlock it. I looked out the aisle and no one was coming. read more

When I was at Walmart yesterday, I was looking for a particular item and asked one of the employees if they possibly carried it. She suggested I look in a few different departments where I might be able to find it and even took me over to help me look. I did finally locate the item after much searching. Walmart had everything in stock that I was looking for. GREAT shopping day at Walmart!!!!! read more

Walmart pick up Banning. Accused of lying, ignored and told to go home. Was informed by an associate over the phone I could pick up my groceries by 7:45. Checked in on my cell phone before arriving. Parked in designated pick up spot at 7:45. Called pick up number no answer. The cars next to me were being helped by a service worker. The service worker did not assist me. Waited for 20 minutes. Knocked on the door. The staff insisted I was not parked in the correct place. I showed them my car parked in numbered stall for pick up. They told me they had video proof, insinuating my car was not there in the parking lot before 8pm. I told them the cars next to me were served. They said come back tomorrow at 5am Very unprofessional service, very unhappy. read more

Only one person in the store that can sell ammo. What a joke!!! Shotgun shells under lockdown, and a staff that could care less. read more

LONGEST LINES EVER! I swear, it doesn't matter what time you go in this store - it's like they only have ONE cashier with some of the longest waiting lines ever. Even the self-check out takes a while sometimes. The deli is subpar - very small selection. Produce selection isn't that bad, and it's actually fairly organized and clean. Just a typical Walmart, nothing special about it. Clean most of the time.. During the rain, I guess their roofs leak so they'll have buckets scattered around the store collecting the rain droplets. But I swear, their lines are the absolute worst. You can walk in the store to grab something quick - have it be like a 5 minute store run and it will take you like 15 minutes, 1 minute to get your thing and the rest of the time is being spent in line. Get more cashiers! read more

Walmart Supercenter - Leaky roof - Grocery Near Me - Beaumont, California

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Bathrooms were pretty decently clean. However they could really work on emptying out their trash cans. Three trash cans I passed were completely filled to the point where trash was falling out. It's a large store and check out was really quick. Staff was friendly. read more

As always a complete and total let down at this WalMart! They just don't handle returns today, sorry no one showed up...oh and our system is down! But don't worry you can shop and spend money, they will take your money but not give it back. There's a reason everyone hates WalMart!! read more

Walmart has some heavy training to do on customer service. The experience at this Walmart has been very negative each time I decide to shop here. I never get the things I need because I can never get assistance. Today, I needed items for my son's video making, but when I asked to get a locked item, the staff cut me off mid sentence. I asked for assistance in another department and the staff didn't even look at me. I don't shop here normally and each time I do I am reminded why. However, it's not just the staff because I believe it is the responsibility of the manager. I did speak with a manager and his response was very condescending. He explained his responses are because he is the manager and has been for 14 years. I guess Walmart is in dire need of leaders and not Managers and people that know the difference. I will never shop here again. I'm sure there are great people employed here that are from my community, but I value being the customer and having a customer experience that makes me feel good to support organizations in my community. I cannot spend my hard earned money here. read more

I shop at this Walmart twice a month for large grocery purchases for a family of 4. My biggest grip is have more people with keys to unlock items for clients in a timely manner. Every time I have to buy nicotine gum or my creatine powder it literally takes me up to an hour to get these items out of the lock boxes. Quirkiest was about 20 minutes. Those buttons you have don't work! God forbid you ask anyone at the cosmetic desk. I asked Danielle, who was work at the cosmetic counter if she had keys or could she get me someone to open the lock boxes. Daniele who might be the rudest person I've meet in a long time in customer service, replied to both questions with a no and then she immediate started talking to another client. It only takes a few minutes to be a nice human being but I think she acts like that every minute of everyday. I've been lied to-oh yeah the pharmacy has keys-nope they don't. I finally got a young lady(I forget her name) to help me, I told her about Danielle and she stated yeah I hear that a lot. ‍ why have someone help people that is clearly not a people person. Most of the people I encounter are nice but lately it's been off a bit. You guys have to do better, it's just that plan and simple-do better! read more

I have no choice but to shop here since Target is 15-20 miles away. This location is a joke. These clueless associates have no idea what they are doing or how they can be of assistance to customers. There are a lot of inconvenient factors at play when shopping here. Certain toys and now locked up. Baby formula is locked up. Paint is locked up. It's annoying. I don't have to deal with these inconveniences at Target! read more

This store is a joke. Anything you may want is locked up for fear that someone may take some thing without paying for it. Then you almost get ran over by the employees pushing around their carts. Not to mention they're out of stock on anything and everything that you actually want. Over it! Is there a rating less than one star? read more

I went to get an oil change today before work. They advertise that they open at 7am I was there at exactly 7am. I was the only one there, the doors were open but no one was insight. At 7:15 someone finally showed up to help me. The oil change was a good price and Took-about 25 minutes. Luckily I wasn't late for work. Oh they didn't vacuum my vehicle. read more

Always dirty. Never have anything in stock. The employees never want to help and are rude. Currently on the phone calling back numerous times because they want to pick up the phone and hang up. The trashiest Walmart I've ever been too. How is the Hemet Walmart better than Beaumont??? read more

There are few places in the Beaumont/ Banning area that have both grocery and taxable items. That being said Walmart is fine for both. Reason behind my review is they no longer price match to their website. Maybe this location is under review due to the amount of theft I've seen them experience but how is that fair to loyal customers. Multiple employees giving different answers as to why they all of a sudden cannot price match to Walmart.com- items sold and shipped by walmart. Instead of a clear cut understanding, half the staff is "afraid" to help even when using the service counter. Not a manager or lead in site to help issues. So instead of keeping loyal customers they're avoiding anyone paying anything other than full price. Disappointing to say the least. I hope we get a target at this point. read more

This is so ridiculous . . . . . but for some reason, the walmart.com site refuses to update it's "in stock" database with what's actually in stores. And if that isn't bad enough, good luck trying to speak to somebody in the store to answer questions about what is or isn't available. I live in Jurupa Valley, and a few days ago walmart.com told me Scott's Weed & feed fertilizer (usually sold for $20+) was available for $5 at their Beaumont location. It wasn't available for online purchase + pick up in store, because that would make it too easy on the customer, and the only way to get it is to come in person at this exact location which was 42 miles away from my house. So like any sane human, i tried calling this walmart first to see if someone could tell me if this fertilizer was ACTUALLY in stock, and if it was actually $5 a bag. I called in the morning an hour after they opened, and no one answered. I called a little later when i went to work, and the operator finally answered and when i asked to speak to gardening, they transferred me to a phone that rang and rang but no one answered. I called again a few minutes later, same story. I must've tried 10 times over the course of 2-3 days. Then today, i finally tried to call and see if the information on walmart.com was really accurate. Operator picked up, transferred to gardening, and STILL no answer, and each time i called back the operator seemed surprised that not a single person in gardening was available to answer the phone. I finally decided to just drive to this location, which took me an 1hr and 3 min. I get there a little after 6pm, and the entire gardening section was a ghost town, not a single employee as far as the eye could see. I looked around for my $5 fertilizer and couldn't find a single bag even though the website was still claiming it was available. I gave up and started walking back to my car. About a hundred yards away from the gardening section, very close to the entrance, i found an employee with a cart in one of the aisles. I didn't see anyone else around, so i asked him about the Outdoors section and he said "Oh, that's my area". I showed him the page on walmart.com that showed that my item was in stock here, and he said it hadn't been updated to show their current inventory. Finally, I asked why nobody in this walmart's Outdoor dept ever answers the phone when i call, and he smiled and said "I don't know who you called, but if you had called the gardening dept phone, i would've answered". It finally made sense why all those times nobody ever picked up the phone when i tried calling. This guy was so dumb, he thought he could work in another section of the store, far removed from the gardening dept and still hear / answer the phone at the counter whenever it rings. And if he never heard it ring? Well, that just means nobody was calling, obviously. I don't know how much walmart employees make, but if it's anything above a half eaten sandwich and a can of soda, then walmart is paying them too much. read more

Walmart Supercenter - Grocery Near Me - Beaumont, California

I asked the worker Robin for assistance to get some shaving cream that's locked up, and still waiting over 15 minutes. I will never come here again, rude and poor customer service.. read more

Walmart Supercenter - Grocery Near Me - Beaumont, California

I placed a pick up order for this location. I got a email saying it was ready. When I got there I waited 30-40mins before an employee came to my window and said they were force canceling all of the orders because they were behind. I told the employee that I had received an email stating my order was ready and he said he would check. Another 40mins later and a different employee came to my window to get my name and said they were making a list to see who was actually still in the pick up spaces. 20mins later they came back and said they didn't have my order. Mind you I had also gotten another email to remind me my order was ready while I was sitting in the parking lot. The employee also then told me that I had to call corporate to cancel the order so that I wouldn't be charged. So not only do they not care about their customers, they straight lied to my face. I guess I shouldn't have expected much from a Walmart. I will never shop here again. read more

on 7/3 I became ill and dizzy standing in line at the self checkout. I needed to sit down or I was going to faint. The lady in charge of that line helped me. She sat me down at the bags and scanned my items for me and helped me get everything processed. She offered to get someone to help me to the car but I was able to do it myself. I did not get her name but I appreciate her so much. In saying this I do wish there were some benches throughout the store so we old folks that shop there had a place to stop and rest. Often times we have to leave the store without the items we bought or are unable to finish our shopping due to fatigue or dizziness. read more

Had to go to the counter and ask 1 of 4 employees talking amongst themselves to help me purchase a TV. Even when I walked up to the counter none of them acknowledged me. After standing there waiting to be helped I had to verbally ask if someone would please help me. He did so begrudgingly. On a positive note the person at the door as I was leaving was very pleasant and she advised me to hold on to my receipt in case I needed to return anything and wished me a good evening. Because of her I'm giving 2 stars instead of 1. read more

Cindy, the cashier in the front of the store was very personable, professional and proficient. She has a great personality and it was a pleasure to check our groceries out with her. Walmart should give her a raise and a promotion as she really stands out from the other cashiers. read more

This place is a joke. Worst employees and even worse auto dumbasses (won't even mention the word mechanics because they are the farthest from any kind of auto expert) ZERO STAR if it would let me read more

the jewelry department sucks!!!very unfriendly. Lady would not help my mom put a new battery in her watch said they can't do it. When my mom has always gone there to have them replace the battery. So she bought a new watch and the band was too big asked her if she could adjust band and she said no. Very poor customer service. read more

I'm here about 7:15 to Chang oil and install 2 Tyre.Really taking long time more than 3 hours

Just called to simply double check the time they close tonight, it's 6:53 on August 14th. The operator answered very rudely and then proceeded to hang up on me right after I asked. I don't know what I did to deserve that? Just posting this in hopes a manager sees and can track down who it was. Also it was a female. Maybe don't have her answering phones if she's going to act like that? Just a suggestion read more

One word for this store "SHYSTERS" went here one time the lied to me saying every Walmart charges for bags in the United States that's a lie been to other Walmart's in Alabama,Oklahoma, Arkansas, Colorado, Arizona, Utah, Montana, there full of crap California always trying to screw someone over doesn't matter what it is , beware if they lie about something petty as a grocery bag they'll lie about anything never trust a lier . read more