If I could give 0 stars I would. Customer service is the worst. Called and spoke to a manager and…read morethey were dismissive and rude. Waited in line for Black Friday shopping and They handed out tickets to people who weren't even in line who were just walking up and joining the line versus the people that were actually in line waiting. After telling the employee about it they did absolutely nothing to try to rectify the situation. Horrible experience, will not be back.

Me and my buddy were riding the drivable carts because we both have knee problems and I had knee…read moresurgery and got harassed and bullied until they kicked us off the cart, terrible experience and I'm traumatized

I have been in the parking lot for Online Customer Pickup for 30 min…read moreThe signs for this are covered up No one answers the phone! I'm

Seems things are getting back to normal since the pandemic and don't y'all think it's about time to…read morechange your hours back to the way they were before? My Benton, AR location used to have the best hours! I love to do my shopping later at night so I would normally go to Kohls late bc the hours were closing time 11:00 and on the weekend it was midnight especially during holiday season. Pretty put out by not only Kohls but others in my surrounding area. The only place open until midnight is Walgreens! Seriously do something about these hours. Thanks Kimberly Zimmerman