This Wal Mart is such a sad case. The lines are always long because there are so few cashiers, the few cashiers there are, are overwhelmed and their customer service suffers. Today I found an empty register and the lazy cashier with no sign or customers made every excuse to not cash me out. The store is often messy, and the paying customers get harassed to see their receipt. Wal Mart needs to step it up. read more

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Today my mothers car broke down in front of Walmart and knowing there was an auto repair department I checked to see if they could help. I found a single employee, JJ managing the entire department and while he let me know he was headed to lunch and the department didn't offer these services he agreed to come take a look. Not only did he do that, he identified the problem and suggested next steps to fix and then stayed with us until his girlfriend arrived to give us a jump. Wouldn't accept a dime. This guy deserves a raise. Gave us faith in humanity. JJ is awesome. read more

Really busy for a Saturday afternoon around 6PM, lots of people, check-out lines were long (including self checkout). Don't usually like shopping at Walmart, but they're one of the only ones who carry Gardetto's rye chips so I came to grab a bag. Lots of produce and options, clearly signed so it's easy to find items. read more

Known, common problem of register freezing AFTER card is charged but before receipt prints & team leader Sonya - instead of checking the back room where the server showed it was paid _&_ REFUSING TO ACCEPT THE CHARGE IN MY BANKING APP THAT I SHOWED HER - decided that I had 'done sonething' & was attempting to defraud WM. She took the cart away so that I couldn't lean on it, yelled & kept yelling, called Security to throw me out of the store _&_ BAN ME (so I'd leave $300 poorer & unable to do anything about it,). Luckily, Security saw who was out of control & actually protected me from her (they saw the charge on my bank app). Sonya refused to get a manager (yelling 'I AM THE STORE MANAGER!'). 40 mins later - as frozen food thawed & fridge goods warmed - manager Tyler came to the front for something else & told Sonya to go to the back room, verify the tx & print my receipt. She said 'I guess I have to apologize bc I did raise my voice a little'. Huh? She did a lot more than that! A month later, 4 calls & 2 emails to corporate later & it's nothing but crickets. I'll go out of my way & spend more to avoid Walmart stores since it's clear that they condone theft from & public abuse of their customers. Ugh! read more

I've shopped here many times and it's not worth it, my husband accidentally left 2 bags at the self checkout and when I returned they said it's my fault and they can do nothing about it.... As I was walking out from customer service all my stuff was right there and I told them those are the items I left, they made me feel like I was trying to steal from them, held me there for 15 minutes checking my receipt. Today I bought 2 bottles of wine and double bagged them and the first bag was detective, a second stands no chance against pavement they said it wasn't their fault and can do nothing after I walk out, it's not like I asked for a refund I asked for a small discount to replace the one that broke , they have cameras to check the incident and they just won't help. It's been too many times I've had lousy experiences at that store, not shopping there anymore read more

It's a Walmart, folks. It's big, it's clean, it has a familiar layout. This was a great place to pickup a charging cable on a roadtrip through New Mexico. $6, compared to $40 at the NM Airport. read more

Worst experience ever!!! You can tell these super young employees are here for a check! It's easier to say "we don't carry that" when the website says you do! To The little girl in Electronics- learn your department!!! And offer assistance- back when I worked at Walmart (before you were born)- we provided Customer service!!!! To young cashier in the front-stay off your phone!!!! Again, when I worked at Walmart back in the day-we had scan so many items per minute!!!! We bought today I would've had the person out in no more than three minutes!!!!! Lazy Millennials!!!!!! You will never make in your own!!! Yes it's a good thing you started working at Walmart since you are teenagers!!! You may hit the salary cap by the time you retire! read more

We made an appointment for our tires to be mounted. When we showed up there were no cars ahead of ours. They told us it would be an hour so we walked around Walmart. After an hour and a half, we received a text saying our service had started. They took everyone who showed up ahead of us and pushed us to the last job before they closed. I'd rather pay the extra to go to discount tires next time. This walmart auto center sucks. read more

Horrible!!! ZERO STARS, AVOID WALMART FOR ANY SERVICE. Ruined my vacation and my 100,000 mile warranty on my Brand new engine $6000, not to mention labor costs. 988 miles on new motor, taking it in for the very first oil change. Gave them oil filter and oil. Tech forgot to place oil filter on vehicle. Once he turned it on it pumped all 6qts out where the oil filter should have been, never pumped any oil into motor as the oil filters before it goes to motor. Walmart service manager said "oh, he double gasketed the filter" look at that 18 inch wide oil slick, that wasn't double gasket that was no oil filter. Oil was all down inside bay, down the stairs into the bay and around the service area until it ran out of oil. They proceeded to start the vehicle and move it back into the bay after they realized what they did. They placed some low grade filter and added 6qts of oil. If you run a 6qt motor dry, you will need ro add 6qts back to it. That's simple math. Ran the motor dry from the time they started it the first time, around the building, then restarted and moved it back into the bay. Now my motor clacks, and the 100,000 mile warranty is voided. Walmart said we would have to pay to have the motor torn down to prove damages. But that they won't do anything about it. So we are stuck with a clacking motor @1500 miles and 1 month old. Lost out on the $6000 plus labor cost. Now motor runs poorly. All the service techs inside said "oh no! Running it dry will ruin that new motor, OMG!" Walmarts claims said, sue us, we don't care, we will spend more money to fight you than the claim is even worth. We have the corporation behind us, you can't afford to sue us. I will never shop at Walmart or use their services. Steer clear of here...all the engine experts we have spoken to said that the motor will have internal scars from the parts heating up without oil. read more

Walmart Supercenter - Left oil filter off oil pumped out of motor - Department Stores Near Me - Espanola, New Mexico

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I visited Española Walmart yesterday. I was overwhelmed with the excellent service from every single employee! "Ryan" in produce went above & beyond to locate fresh basil for me! I live in Los Alamos, Smiths could learn a lot from u all! I'll b back! read more

This is the most poorly stocked Walmart I have ever been in! Pick a department. Sporting goods. Auto. Electronics. Terrible! Poor management! read more

The dirtiest Walmart I have ever been in. I went to buy sox, total crap, thin cheep sox. Keep driving... read more

One of the worst Walmarts I have ever been to... The service is horrible...if and when you can get someone to speak to you. Unfortunately, I shop there because of living in the country close by. Although, I am quickly changing my mind and will drive another 40 miles to Santa Fe. Again Service is awful!! read more

This Walmart really stinks when you are calling to ask about anything!!! We have called and called and called and got NO answer whatsoever!!!!! Do you have anyone working there at all?????? We are remodeling our house and we were going through your store to buy items for our new home but not any longer!!!!! Try to get people that really want to work and do their jobs!!!!! We are so NOT SATISFIED at all!!!!!! read more

They answer the phone after 7 minutes of ringing. But instead of a person, you go straight to being on hold where you will remain until you finally hang up. Management should be replaced. read more