I placed an online order yesterday and they texted me that it was ready at 10 o'clock this morning. I didn't get there for an extra half hour 40 minutes but I sat there waiting for an hour and 45 minutes to get my order. Atrocious customer service. read more

Horrible customer service. They never answer their phones. Having trouble with the delivery drivers through the Walmart plus I signed up for.probably don't even speak English anymore so they can't get into my community.Would be a zero if I could rate this. read more

They wont answer the phone. Ever. You can call during morning, noon, night. No one answers the phone UNLESS you choose pharmacy, and even then they CANNOT transfer you to customer service. She tells you to call back. I was calling because the cashier didn't put one of our bags in the cart. I wanted to see if they were holding it in Customer Service before I drive 45 minutes for nothing. read more

It is unending with delivery. Ordered AC coil cleaner from Walmart. Delivery to the wrong address... again. They deliver more to wrong address althan the correct address. read more

Here's what I received from Walmart+ delivery 2 days ago! You must pull all these Applesauces Immediately and open them so that you can see what Walmart is unknowingly sending people. I ATTACHED PICTURES. I had a few items missing this week, Walmart+ refunded me and I'm thankful for that, but now they sent me applesauce that looked like some bio-hazard petirie dish! This is downright dangerous! I'd be curious to see if all Mott's Applesauces are like this. Mott's Applesauces should be looked at for a possible recall. Do better Walmart! Dang!!! read more

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As far as Walmarts go, it was ok. They actually had cashiers and the employee I asked for assistance knew where the item was and walked me to it. I'm thinking each year I get older, I dislike Walmarts in general more and more. They are just too big. You have to pretty much walk the whole thing for any size list. I'm fit and active but it's just exhausting mentally to find everything. read more

Well the ones at Wedgewood and Summerfield are always nuts crowded, so this one qualifies as a pleasant shopping experience. Somehow I have been here months and was not aware of the existence of this one. Seemed well-stocked, at least with what we were looking for. The item we checked online before we came was in fact there, so many times in so many places that is not true. read more

Walmart Supercenter - Not crowded like Summerfield. - Department Stores Near Me - Leesburg, Florida

Had a terrible experience with a clearly overwhelmed and overstimulated person (who I gathered was a lead or manager at the cash registers) who had no business filling the post he's in. After locating an item not available online or in store except for a floor model, it took about 20-25 mins to finally get assistance. I tried to flag down multiple individuals (one who simply walked off and never came back, one said she knew nothing, and one who finally went to call someone for me) and finally found a helpful and professional employee. Her assistance was fantastic and I got my item and made my way to purchase. The price was incorrect at check-out, so the cashier, also helpful and professional, flagged down someone who was supposed to be overseeing that area from what I gathered. The "Lead Cashier" was aggressive, flustered, disrespectful, uncoordinated, and generally unprofessional. There were a few other people I dealt with who weren't the A team, but nothing as unpleasant as said Cashier Lead. I had bad experiences every few minutes I was in the store, and after being told in depth what the process was for me to obtain the proper discount on my item which was something he should've taken care of (Lead refused to help and said he had to get the employee, who apparently broke company rules by helping me, if I wanted the item and at the price I thought it was). I waited longer for him to walk off once before and then walk off again telling me to wait each time while he did whatever he was up to. At this point, I was in the store for about 35/40 minutes for a piece of plastic. The aggravation and disrespect wasn't worth it, so instead of wasting more of my time, I left. Won't be back to this location again. Had no idea how poorly this attempted purchase would go, what terrible treatment I'd have to deal with, and not a fun way to wrap up a bad week I already had. Hope the employees who helped me aren't treated the way I was or have to deal with any BS from bad management. Hopefully this is an isolated incident - this is the only bad experience I've ever had at a Walmart, but it's one I'll never forget. read more

would rate it 0 if that were a option this store sucks all Walmarts do but especially this one tried to get razor tips they were locked behind glass doors and no workers were around to open it so I pushed the button to call for a associate nobody showed up so i push it again nobody shows up another worker there said he didn't have they keys to get in and asked if I've pushed the button I now want to punch this button but I push it and push It and push it nobody comes well I left without my razors. read more

Tammy at register 24 was incredibly rude to 2 sets of patrons in front of us -and to another customer that asked her a question. The customers in front of us had an item that wouldn't ring up and we literally waited over 10 minutes while she barely tried to problem solve. She didn't put her assistance light on, played on her phone, and toward the end very slowly walked to a coworker before coming back and repeating it couldn't be rung up (the customers also went back and took a picture of the product price for her). I don't know if she was having a bad day or what, but being mean to people isn't cool. read more

So glad I came here and read these reviews. Absolutely the WORST delivery experiences I've ever had. Never experienced this up north and that's saying something. Two deliveries totally botched by Walmart, Leesburg, FL. First order of a sizable cost was delivered to wrong address. I had to go out and search for the package which took quite awhile. Walmart never offered to refund my delivery charge. Just told me that the driver had been reported. Second order, which I had ordered to be "SHIPPED" was, for some reason, changed to partial ship and partial deliver. You guessed it, delivery again to wrong address. This time I called the driver and was treated like a piece of s...t. "Call my boss, call Walmart, I'm done for the day" were his responses when I asked if he had just delivered a package. He hung up on me twice and then blocked my calls. Amazon, Keurig, and many others have no issue getting the address location correct. I really wanted Walmart to get this right. Unfortunately, they haven't. Customer Service = "We're sorry". I'm out! read more

I went ti this wallmart a fee times after work. It was clean but they need more live cashiers! I went yesterday and when I got home I checked my receipt and I was double charged for something. Ni one in customer service answers the phone. I guess I just have to physically go in there! read more

This is a big box store with a full size grocery department. It is a busy store with many diverse customers shopping at all times of the day. At the registers, you have the option to use self-checkout or a staffed register. The pharmacy and vision center are fully staffed with licensed professionals. The absolute best part is the variety of items at reasonable prices, with a few clearance deals too. Delivery or curbside pickup is offered from the store through the corporate website. read more

Walmart Supercenter - Fresh produce - Department Stores Near Me - Leesburg, Florida

Attempted to purchase this item priced at $1.00 at self checkout. Rang up instead at about $2.75. WATCH YOUR PRICES AT CHECKOUT! Spoke to clerk then to a manager. Both kept trying to convince me it was placed in the cooler by someone and actual price as rung up. Pointed out price sticker below items identifying produce as same. Instead of acting professionally, manager took out the other 3-4 juices and moved them to back of store in cooler. They would not give product for correct price on tag. Wasn't worth arguing further just gave mine back. UNBELIEVABLE! The products are not individually priced either. Urgh! read more

Walmart Supercenter - Naked Juice - Department Stores Near Me - Leesburg, Florida

Many card readers in the self checkout section are broken, but the machines also don't accept cash. They have a case full of colognes but no key to get into it. Management doesn't care about much there. Employees less. You're better off shopping anywhere else read more

Walmart completely ruined my 88-year-old dads Father's Day!! I had ordered him a fishing pole and reel that was deducted from my bank account, in stock and scheduled for delivery on Father's Day. I had told him a surprise was being delivered and when 2pm and I had not got an update on delivery I TRIED at least 20 times to reach the store and no one would answer the phone. So, I called the main Customer Service number (4 times) trying to get an update on my gift only to be told the item was SOLD OUT! No update/email or text was ever sent to me so I could get him gift. Nobody gives a crap at Walmart....the worst part was having to call him and tell him nothing was coming. read more

Walmart is hit and miss but let me tell you this is a huuuuuge miss. For being in a suburb. You would think youd have to be closer to a city to get this type of trashy shopping experience. None of the one around here are properly stocked any more due to covid, & this is no exception, but shoppers treat this place as a low income gathering spot and chat and block high traffic aisles.. All i wanted was corn dogs for the 4th of july. Pplllleeease patronize a different store if you at all can read more

First time in this Walmart and we won't be back. Shelves were not stocked and only 2 aisles open for check out. I had an overfilled cart so I had as definitively not using self check and have everyone in line behind me p#**d off. Stood in line 20 min with 4 people ahead of me and 6 behind me. What kind of service is this?? There are Walmarts everywhere and I will find a different one before coming back here. read more

I went to this Walmart today and I'm totally done with this crappy Walmart. FIRST OFF, the associates treat you like thieves, they're lazy and rude. You ask them for help and they completely act as though you're bothering them. The management there completely don't know what the heck's going on EVER! Today when I was there, we used self checkout, got our stuff and was leaving, we were held up at the door because suddenly Walmart thinks that they're aloud to check receipts, which they can not, and is illegal. So I held up my receipts to show her I paid and kept walking, I'm not going to be a sheep like everyone else, she then starts to yell at me that she has to check my receipt, I said no and kept walking and she followed me. Another time and associate was not checking any receipt, just letting everyone walk out, all the customers in from of me were older, when she finally got to me holding two items, she said let me see your receipt, and I got pretty offended, because she let all the older folks walk on out, and stopped me!!! These associates seems as though, they can treat & talk to their customers and type of way, not remembering that we, the customers, are the reason they have a paycheck. I truly think Walmart cooperation has forgotten this as well. To anyone reading this, IF WALMART ASKS YOU FOR YOUR RECEIPT AND YOU AGREE, THEN THAT IS ALLOWED THEM TO SEARCH YOUR BAGS & SEIZE YOUR PERSON!!!!!! read more

Walmart Supercenter - Receipt rules - Department Stores Near Me - Leesburg, Florida

Dishonest Pricing. They price the products lower on the shelf, then when you check out, the price is higher. You can scan the product with the walmart app to see what the price is, but when you get to the checkout, the price is higher. read more

A while back some employees were being racist and thought we were stealing. Then some other employees were giving us dirty looks and talking bad about us cause we accidentally broke an item. The staff is very disrespectful. read more

Orde product, order product, order product!!!!!! There are limited choices in Leesburg... Walmart, Publix or Winn Dixie.... I go to ALDI and occasionally Sav A Lot but those don't have the inventory to be a main store... Step it up Walmart... if stuff is not on the shackles, order more, obviously there are times that things sell out faster than others, see the pattern, and prepare for it.... Running a store is more than running at mediocre level, you have to be a detective and solve issues as they arise, adapt... clearly ppl will buy it if it is there... but more often than not, it is not there... read more

We stopped shopping at this store a long time ago due to being forced to lengthy self-checkout, employees with indifferent attitudes, and low inventory on the shelves. Our visit today revealed conditions even worse. There were no shopping carts inside the store (the bins in the parking lot were overflowing). When asked, a supervisor casually said that the employee who took care of carts was "on break" (an hour later, there still weren't any carts in the store). We noticed other customers entering the store only to be forced to stand and wait for a cart; some even simply left the store presumably to shop elsewhere. During our one-hour shopping venture looking at half-full shelves, we asked an employee if there was any stock in the back of a much-wanted item not on the shelf; she flippantly stated "we're out" and that she couldn't be bothered because she was putting up merchandise in another aisle. Are employees trained in customer relations? Sadly, like many other things wrong or different in America nowadays, we don't think anyone at your store "cares" anymore... at least that's the way it appears. David J. read more

Worst Walmart ever super rude and slow cashier don't give a damn a bout anything. She was constantly saying to the people In front of me how she takes her time and don't care how long it takes to be done read more

Well, we all know Walmart has gotten greedy since founder, Sam Walton, passed, but now it's getting ridiculous! This Walmart is the worst that I've seen: never enough checkers, long lines, wrong prices, bad stocking practices, not enough rolling baskets, receipts full of mistakes, and forget about getting an electric handicapped cart! Today I was charged twice for one dozen canning jars at $14.97. When I found the mistake I tried to call a half dozen times with no success. With all the video checkouts, card charging, internet ordering and pickup, you would think someone could answer the phone! I would just as soon drive the 20 miles to Clermont, it's a better managed store. read more

Store was pretty clean. However some sick employees. Also no point in making employees wear a mask if they're going to be constantly taking them off and rubbing their face. It's better off leaving them off and that way they're not constantly touching their faces and then the items that you're buying. read more

I had a problem with something I had ordered for curbside pickup. The Leesburg store was the only store that said the item was in stock. This store is about 30 minutes farther than the store I go to but I really needed the item. I ordered things I didn't have to have right away so I'd have the the $35 I needed for the pickup requirement. I was getting ready to go pick up my order and I got an email saying they were out of stock of what I needed and substituted something for what I needed! I needed a specific dog food that only Walmart has and my dog doesn't do well if I switch his food. I've been calling the store repeatedly and no one answers the phone. So I chose the option to speak with the Pharmacy and when they answered I told them I kept pushing the number to talk to a store associate but kept getting disconnected. She told me they never answer the phone even when they try to page. So I'm beyond frustrated and am very dissatisfied with Walmart, I'm gonna take my business to a store that cares about its customers!! I know I'm just one person but if they treat all of their customers this way, enough will say they've had enough too. Walmart you should be better. read more

This is the worst Walmart. Employees are always standing around talking, while you are scanning and bagging your own stuff. Customer Service is closed because they are short staffed, yet you have 6-7 employees standing and talking. It is always a mess with inventory everywhere making aisles hard to navigate. Definitely won't be shopping here again. read more

Barely stocked on items and it takes them forever to restock. They are very unprofessional and NEVER answer the phone and if you have time you have to call 50+ times for someone to hopefully answer. And for months now I've been trying to report a associate that's been very rude to my 50 year old mother every single time she goes shopping the same associate will go up to my mother and ask if she has scanned every item because she assumes that my 50 year old mother is stealing and then proceeds to look into every single bag herself and will stand by my mother until she is completely done. This Walmart is just ridiculous read more

Our Walmart was newly remodeled this year and looks great and very organized. Every isle is marked with clear signs of the items in each isle. The new store manager Donita has really done a great job in turning this store around. Give this Walmart a try. I think you will enjoy your shopping experience! read more

This review is specifically for the in-store shoppers who put together their grocery delivery orders. I'm disabled, no transportation, and even if I could get to the B&M store I couldn't walk around it. So I'm totally dependent on grocery delivery for food. And I am so pleased with the shoppers who assemble the grocery orders. They're careful to get the right products in the right sizes, and the substitutions they make are usually very sensible and useful. If something is wrong I don't have the option of just hopping in a car and going to the actual store, so it's very important for me that they get the right products so I'll be able to cook my own meals. I feel like a lot of work goes into their jobs and I only hope their store management appreciates them as much as I do. Thanks! read more

I will be moving to Fruitland Park, FL from Wekiva Springs area. I work in Lake Mary, FL, do a lot of shopping at the Sanford, FL Walmart Supercenter. One of my favorite stores in both cities is Walmart I was so, so happy to see that I was moving to an area where the Walmart Supercenter was so close to me. This weekend I visited the subdivision where my house is currently being built, I needed to do some shopping so we stopped in the Leesburg Walmart Supercenter. I was in total shock, the worst, worst Walmart Supercenter I have ever seen. How sad. After these reviews you would think that someone should be paying some attention. Your competition is Target and Amazon. KEEP ALL STORES CLEAN, CUSTOMER SERVICE PROUD AND WORTHY OF THE NAME. read more

I ordered grocery pick up from here , biggest fucking mistake . I normally never order here because I knew it would be problems , trying to be closer to home I decided to give it a try first and last time ever ordering here , I pulled up to get my groceries at 8 ( i chose this pick up time ). When I arrive I called 3 times no one answered , so I had to get out the car with a 7 month old it's gets better . So I go in ask for help , the man I asked for help goes to the back as if he was going to let them know I'm here and left me standing for 20 minutes so I go to someone else for help she sends me to customer service where there is no one there ( the fucking lights were off ) I'm standing there looking stupid for another 15 minutes finally a manager comes out and she tells me " oh I'm sorry but they closed at 8 " I explain to her I been here since 8 ( like my time scheduled ) and been getting fucked around since 8 and now it's 8:49 that's not my fault I spent my money , not to mention I had 3 babies and a wife to feed tonight , so by the end of the night me and my family had take out and I had waisted time and gas and had to come get it in the morning read more

This Walmart has left with a very bad taste in my mouth and will be taking my business elsewhere. i send my kids money, this Walmart consistently refuse to let them get the money if there middle name is not on it. i send money from american express serve card and clearly says the middle name is optional!! as i write this i have been on hold for ten minutes at 9 am. i am very displeased with the customer service, and there obviously untrained staff. read more

I used to love my local Walmart as it is very convenient, but over the last couple of years it has seriously gone down hill. There used to be multiple choices for one item. Now you are lucky if you have one choice per item in stock. They are constantly out of items and is a constant source of frustration. Now I have to supplement my shopping by filling in missing items at Publix. Never had to do that before. The odd thing is that both Wal-Mart's in The Villages don't seem to have this problem. I don't know if it's local or corporate mismanagement but this Wal-Mart is giving customers the short end of the stick. read more

I ordered groceries on Aug 4th to be delivered that night between 7 & 8. Didn't happen. Checked the status and they said preparing the order. Waited until the next morning - still preparing the order. Called customer service (800 number). They tried to call the store - no answer. Said to wait. 1pm and still no groceries. Called customer service again. They said to cancel the order and re-order and use express delivery since I needed some of the items right away. They gave me a $10 credit for express delivery. So, I ordered everything again. Express delivery was to be delivered between 5:22 pm and 7:22 pm. It's now Aug 6th and I still have no groceries. They canceled the order again and gave me a promo code to use on my next online grocery order. Don't think I'll be using it - OR Leesburg Walmart! read more

You can get everything under one roof at reasonable prices, but they never have enough registers open and they seem to run out of things easily. They're customer service desk is great! read more

Walmart Supercenter - Department Stores Near Me - Leesburg, Florida

No assistance in Paint Department, spoke to TWO staff members they said they would find someone. Twenty mins later I phoned, customer service and explained my wait, heard pages to other department except my request. She then paged. Ten more minutes transpired....as I pulled my cellphone ( I'm sure someone is enjoying viewing the cámaras) ; immediately another page for the paint department. Well I'm here faithful Walmart client: NEW to Leesburg FL... well certainly will drive further when staff don't respond, customer service shows no care or worry. Greatly disappointed!!! Forgive me... I will continue calling on my cell until I reach the manager. read more

Went through checkout with refilled gallon water bottles, 29 cents per gallon. Cashier seemed new, didn't know where to find code. The list of codes she needed was not at her register!!! She called for her manager in the YELLOW vest. Manager got list from another register and told cashier the code. It ended up being WRONG code, so we were over charged so now had to get in another line for refund. 20 plus minutes to check out with refilled bottled water, a $1.45 sale!! This YELLOW vested manger seemed to be helping a lot of cashiers, which tells me POOR training for cashiers!!Management needs to improve training for these frustrated cashiers!! read more

August 3rd 2020, This Walmart at Citrus Blvd in Leesburg Florida is the Worst ever. The mirror in the mens bathroom has been loose for 2 years. The store is not stocked well anymore, lots of empty space with missing items including milk for 2 weeks, manager is walking around on the phone all the time and you can't hardly talk to him he is oblivious to the problems there, some nut was feeding the birds in the lot for two years and birds were all over the place and he wouldn't do anything about it. The rearranged almost everything and you can't find anything. The former workers who were good employees seem to be gone and there is a bunch of unfriendly and unhelpful, clueless employees there. The door was open on the right for a while then they closed it and opened the door on the left, you didn't know which door to go in. Crazy. I avoid Walmart most of the time. I dislike it Very much! read more