I bought an equate electric toothbrush, but I didn't end up liking it because the head was too big, so it was uncomfortable while brushing. The box said, "Satisfaction guaranteed - Or we'll replace it or give you your money back". I was definitely going to get my refund. Associate told me they can't accept it because it's used, but I told her that the box says I can get a refund. She's still telling me she can't refund me. I told her how would I know if I'm satisfied if I don't used it? She said she doesn't know. She supposedly makes a phone call with her personal cell phone then tells me that I would have to contact equate. I go in my car and search up customer support for equate and only got Walmart. I called Walmart customer support and they told me they couldn't do anything because it was an in-store transaction. I go back inside and she raises her eyebrows and says, "what?" I told her that I couldn't find equate customer support so who do I contact? She again says she can't accept it because it's a used hygienic item. I told her that I searched up the policy and it only lists hygienic medical equipment to which she responds by saying that the electric toothbrush is a medical equipment and I told her that it's not. She states that she already made a phone call and offered to get the manager. She walks away as 3 customers line up behind me. She comes back with gloves and issues me a refund. I grab my receipt and walk away. As I'm walking away she sarcastically yells, "you're welcome!" I didn't receive no apology for her misunderstanding of the policy and for her to shame me in front of customers as if I did something wrong was very disrespectful. The fact that the statement on the wall behind her says "Happy to help" and she definitely was not happy to help me with my return. I'm not sure if it's because I'm short or if it's because I'm Asian because people tend to think I'll be easily intimidated and let it go, but she was very passive and rude. I would suggest better training for associates on customer service skills, as well as more knowledge on the policies. read more

I haven't stepped foot in a Walmart in years, but ever since the pandemic, I started shopping WalMart.com a lot. I had one item I wanted to return but couldn't make it to a store promptly because of the pandemic. I took it here and right away without even trying anything on the register or asking me for the receipt, the employee looks at the box with a disgusted look and says "where did you get this?" Girl. Duh. Here. It was a Dyson handheld vacuum still unopened in it's original box. I had my online receipt and even the shipping box it came with. She scanned my barcode quickly and proudly said, "nope. can't take it back." When I asked her why, she said "I don't know, the systems just not taking it" She then told me to go through the seller (because I guess WalMart.com sells things from different sellers...?) And sends me home with a customer service phone number. I have been going back and forth with this "seller" to try and get my money back and they're not trying to budge. It's a $280 Dyson that I'm not just going to keep and say "oh well". I have a feeling the girl at the customer service counter could definitely have taken it back but didn't want to because of the price tag. I'm not a fan of employees acting like returns come out of their own pockets. Over WalMart. Forever. The non-binary person at the checkout also didn't let me buy my $5 bottle of wine because my ID was expired. Let me liiiiive. It's a $5 bottle lol. read more

This review is base solely on only online pick orders if your reading this and don't like to wait or deal with parking or the line then you might just want to consider this I myself was a non believer and wanted to see and touch my groceries or necessities, but ordering online pick up is definitely a game changer. Website is easy to navigate you pick your time slot and desired items to cart, pay and you go accordingly to your time slot you will be notified of items via email, arrive to your local Walmart and bam find a parking spot number and your groceries will be out shortly. Convenience is always nice nowadays try and comment if it's a game changer.. good luck read more

Ok little place when you need to stop and quickly get a few items before you go on a long road trip with your friends. Me and my friends all took a road trip to New York so we were very happy we were able to get all the stuff we needed from this Walmart. The only bag this is we bought a bag of chips and the chips were old. They did not taste very good read more

I am very disappointed in Walmart in Manteca and their delivery service. I ordered quite a bit of frozen treats . I can not come and get it because I recently had knee replacement surgery so I can not leave my house at this time. My care giver can not leave the house because he has to stay with me. I was so sad that my delivery person was very late with my order. It finally arrived and all my frozen treats were melted. I went on Walmart and stated that all my frozen food was melted and damaged. They offered a return only if I brought all that melted mess back to the store. How can I do that? I am no allowed to leave my house yet at this point of my recovery nor is my care giver. I am out 60 dollars because of their mistake. I tried to call all day and got no answer. This is unacceptable. Walmart needs to refund my order for their mistake. If this delivery driver was going to be late, he or she needs to place frozen food in a food save frozen container. I have always had good service from their delivery orders. I am not happy with this order or their method of refund. read more

This WALMART is so bad the lines are really long and it takes along time to check out about 45 min along and you are standing between clothes it's awful read more

Walmart Supercenter - Department Stores Near Me - Manteca, California

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This place is over ruled my Indians and that's nasty because one was picking his nose while me and my mom were shopping so he was basically touching our food and picking his nose at the same time read more

If you want to be miserable this is the place for you. Hunt your own cart, take pics of all pricing on shelves to make sure they price out correctly at check out n check yourself out n if not priced correctly they won't fix it for you they just say prices went up Don't matter what it says on the shelf and don't forget you get to pay extra for each bag read more

I was highly impressed the other night when their self checkout was closed , they opened every single register! I haven't seen that in so long , the lines went fast , they were directing people to shorter lines ! It was a great experience! read more

Most of the pictures are of smashed products, some of the hair gel has fingerprints in them and the top of soap is open and the self has a rotten banana. read more

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If I could give the Manteca Walmart a negative review I would It is always so dingy the and unclean . The mangers are lazy and you always have to wait half an hour or longer to talk them , they burrow themselves in office by registers.The I'm assuming upper management because they were yellow badges sit around and just talk in circles for hours. Not to mention they're registers always breaking down went in yesterday and they wouldn't accept cash for payment. Now they have people scan yiur things for you at self checkout accusing everyone of being thieves now when you see the people they lt in thier store abs walk out with full carts of stolen merchandise! read more

Whoever is in charge of swapping out the expire products in the bacon aisle is not doing their job! I've had 3 separate incidents where I went into the store and saw expire bacon that has been expired for almost a month sitting with the newly packaged bacon. I've ordered bacon through the Walmart pickup service and was given month old expired bacon! My dad even went to see what the issue was and saw the same thing I did in the bacon aisle, month old expired bacon sitting with the newly packaged/placed bacon. They are not properly doing their inventory and I will start shopping at a different Walmart if you guys don't fix this issue! I've brought it to many employees attention and they are not relying the message to their superiors to actually get it handled. Someone will get sick and sue your store! read more

Went to this Walmart today to return a electric kettle which I bought only 4 days ago. Still in box with a receipt and Carrie at customer service refused to take it back. Carrie was rude and disrespectful and I believe I was racially profiled. She continued to tell me that a lot of bad people come in here like me trying to take advantage of the system. Omg are you kidding? So because bad people take advantage of the system you are going to racially profile me and assume I am one of those bad people? Every time I had to return something at this Walmart it has been a struggle with, they will always come up with a reason why they can't take a rerun. They refuse to take anything back and make excuses as to why they can't take it back. I asked for her name and she ripped her badge off her shirt saying she won't share her name but I already saw it CARRIE. You are a terrible human being and I don't know wether you get a incentive for refusing people's return but there has to be a reason why you are so rude. Carrie it's not okay to treat people and talk to them the way you do. I am a paying customer and only asking to receive customer service which is your only job Carrie. She went off on me got loud and caused a scene. I suffer from anxiety so this caused me to have a anxiety attack. I knew I have to remove my self from the situation so I just smiled at her and told her don't worry about it I will call corporate which I did. in which world is it okay for employees to talk to the cutosmers like this? I am sure you have cameras so please pull them up and watch this women and how she treats people. She was also training another person which is just tragic because she is incapable to comprehend what customer service is all about and how to treat people with respect and professionalism. Carrie if customer service is not your thing look for another job because you are terrible at it. Walmart train your employee and set higher standards in your hiring process because it looks like you just hire any uneducated unprofessional person off the street. I will file a complaint with BBB because just randomly picking and choosing who you take a rerun from is unethical and not fair. I toke pictures of some of the other items they toke back( one was a kids bike with mud on the wheels) so you take that back but not a brand new kettle bought 4 days ago still in box with receipt? Make it make sense. I also have pictures of the item I was trying to return still in box with a receipt. I think it's clear to say Walmart does not deserve my business and I will gladly take it elsewhere. read more

This is the worst store in any town- let alone it's a Walmart- and I live less than a mile away and I still don't shop here!! Worst store in ALL ways. read more

On 3/4/2020 the employees working the cart retrieval machine ran into the rear of an open Tahoe. Causing the door to close the door on to an elderly woman. / my mother. Though there was not any damage to the vehicle, the door did knock my mother into the vehicle causing shoulder and neck pain. A call was made to the manager but no call back yet. read more

Don't call the local Walmart for baker, deli, app orders, or even operator assistance. In fact only the pharmacy will answer your calls to this Walmart. The pharmacy assistant transferred me to a line that wasn't answered, so she was not aware none of other lines available. So, don't waste time trying to get any customer service. We went to store and was informed no one tends the phones lines!!! Walmart needs to just list line that works. That's Pharmacy! Wiseup Walmart!! read more

Horrible service. Over charged and never got my money back. Brought defective beats bluetooth headphones and i was told i couldnt exchange it (it was 2 weeks later) but policy says 90 days! Went to use the restroom, and we were met with 4 women and 2 men! Stories for days about this nasty store! read more

Walmart Supercenter - This is how they want you to lock the door in the restroom. - Department Stores Near Me - Manteca, California

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The associate working in the produce department lowered his mask to blow the onion skins/peels before he placed the new bags of onions on the display! I'm trying to call to speak to a manager and no one picks up . Absolutely unsafe and disgusting . read more

Employees have always been rude here. Tonight the gentleman runnning the self checkout area came up to me while I was checking out and told me "You know you have to pay for those right?" While i was puttting 8 plastic bags that I paid for in my bag. Anyway I immediately replied "I did pay for them, would you like to check my reciept? And can I get an "Im sorry"? Or "I apologize"? Nope. Instead after trying to accuse me of stealing plastic bags he turned his head, ignored me and didnt say anything after my reply. Rude af, incompetent and I can tell these associates were far from happy or freindly. Would live to see this dude talk to someone like that outside of wal mart. read more

I was in the self checkout today, and the worker stood right next to me when I was scanning my items due to 2 $20 dollar toys I had in my cart, after I was done checking out I was bagging my items, she runs to the cashier section grabs a device and scanned one of the toys to see if I scanned it!! While she literally stood their watch me scan both items! I do not need to steal toys, I literally make more money then her minimum wage @$$ just standing and discriminating against customers!! All those other customers cart full, but she wants to stand and watch me scan with probably less then 10 items?! Forget saving a few bucks Ill stick to Target. read more

I wish i can give 0 star this is for deli employee African American who was pissed off from her own job nd decided not to serve me, i simply asked her i need a hot dog, she said which one i said the one which is 1.50$, she did not understood wut i was-saying i pointed out which one but she was not able to figure out which one, i told her if i point out u will not see it bcoz of a big sticker on the storage shelve glass which covering the food, i dont know wuts wrong with her she said that i m rude nd she walked away, if u dont wanna work simply quit read more

What's up with the lack of shopping carts? Every time I go there are no carts in the store or in the stalls in the parking lot. I've had to patiently wait while another customer unloads to their car. Store is not busy so the lack of carts tell me they are to cheap to provide an accurate amount for their customers. I've called the store to complain but of course none of the departments will pick up. read more

Please, update your website and Google/Apple maps to be reflective of your actual store hours. It's really not that hard to put up a disclaimer saying "We're closed from ___ to ___ days, for ___ reason/holiday." With Walmart being such a huge chain I would've expected that their hours listed would be accurate, but no. Didn't even get to set foot in the store ¯\_(ツ)_/¯ read more

MAde a $300+ shipping order just for it to not only be delayed over an hour but when I called the pick up department I Sat at least 2 minutes while it rang just for them to pick up and hang up the phone numbers read more

The lady I asked to help doesn't know anything about the product or where to find and who to ask for help, she said she will get back and find someone to help me, never came back! Ugh what a horrible experience. read more

This Walmart has the worst customer service. No one picks up the phone. I have been trying every department for the last 2 hours. I went to this Walmart yesterday evening and made a lot of purchase. I asked the cashier to put my produce in the bag which all the other household things I put in the cart. The cashier forgot to give me the bag with the produce and I didn't realize it at the time. I have been trying to call Walmart to confirm if they found the bag with my produce before going there but no one is picking up the phone. I tried all departments. The management needs to be changed for this store to provide a better customer service. I see that this is a major complaint from the other reviewers but it seems like nothing is being done to resolve this. I will never go back to this store and wouldn't recommend it to anyone. read more

This Walmart location is pathetic as fuck!! The employee are rude & incompetent!! I placed an on line grocery order! I checked in parking spot 4 & indicated I was in a silver car!! The dude comes out & says you're not checked in!! If I wasn't checked in, then how in the fuck did you know I had an order to bring out? LIARS !! The manager here is full of EXCUSES as to why their service SUCKS!! I'm so sick of incompetent people working jobs they hate!! Y'all need to quit & find a job that doesn't require public interaction!!!! read more

Absolutely an AWFUL store. Almost every time I go to shop there isn't a cart in the store to shop with, not one. The employees look at you like your crazy because you requested someone to go get you a cart. The front of the store has people begging for money or food and they just sit on the ground near the front door. There are people walking through the parking lot trying to sell you items. When you ask for a manager the employees point to his picture on the wall with his phone number which he never calls you back. Shopping there is like shopping in a third world country. Manteca deserve better. read more

Ugh. Dirty, slow (or non-existent) service. Out of stock on many items. I had to ask for sanitizer for my cart. Don't know why decided to come here. I won't be back. read more

Open 24 /7, Close to The Freeway , Well lit Parking Lot . Low priced Merchandise. Whats not to love. Super Convenient. read more

So sick of shopping at this store, going to start avoiding it at all costs. Need makeup? Need booze? Need a razor? Need a phone charger? Need bicycle accessories? Need paint? Need baby formula? Need pretty much anything?? It's all locked up due to theft. Tired of waiting on the careless, rude employees to mosey on over to unlock the cabinets. Taking my business elsewhere. read more

Worst service ever. Employees are lazy and bitchy the store is super dirty I don't get why they even have employees there if they never do their job. You ask for help to open the locked up stuff and they pretend like they don't have keys and that they'll ask someone else when they don't do shit. They need to stop hiring just anyone and get people who actually want to work . read more

This store is so mismanaged it's a joke. There are never more than 2 checkouts open and always have half of the self checkouts closed, during peak times when there are those most people in the store and even when it's slow nothing is open. Employees never come to get things out of the locked cabinets and when they do they take 15 mins and are rude. They never actually have stuff in stock that's on the Walmart app. The store is a mess half the time. read more

This Walmart is really clean. I didn't notice many tweakers an no one tried to sell me any weird random stuff at entrance and exits There's alot of great deals. The sandwiches are hella cheap. The service is served with a smile read more

Super wal mart in Manteca!!! it is about time they did this, the walmart before was a dump and run down, this has brought life to the store and the area, but you can't get away from the people it brings in, oh well! i got for all my food needs, no more McDonalds they got their own food section now. frozen section, fruit and veggies, milk and bread. Overall i like what they did to the wal mart +3 stars! read more

Workers are rude no one wants to run a cash register everyone is a personal shopper or stocker hiding in the middle of the store talking to each other or on the phoneThey always run out things too many people begging for money some of these workers are prejiuce read more

This is the second time to date that I have came to the money center in Walmart every time I come this one associate gives me the hardest time. The first time she said I cursed at her when I stated this shit isn't right because I downloaded the app. It states "tired of this line? Get our app" but every time she makes me wait. Today she told me the guy at the end of the line was her last customer. I have used this app and the express lame other places never to be treated like this. First time I called the manager of the store she allowed her to treat me this way to me to drive to Stockton they were not servicing me. I refused finally another lead comes out and does my transaction. This tome I have been here since 7:55 and she has done 3 customers ahead of me. I didn't even say this shit isn't fair. This is so uncalled for!! And someone even came afterwards read more

Walmart Supercenter - Department Stores Near Me - Manteca, California

Always hard to find an electric cart here, and now itis useless. Due to theft, the carts (when you can find one) now have POLES attached so that they cannot be taken out of the store!!! Supposedly, a staff member will transfer your shopping to a regular cart and accompany you to your car. Why not just come with you and the electric cart and then bring it back to the store? And what about people whose companion used to park, go in and bring the cart out for their friend because they can't walk at all? I begin to think this is discrimination. And many carts are designed to stop when a certain distance from the doors. This would stop the theft also. Please boycott this store. read more

It's fruit and vegetable sections are lacking items, most items that are there aren't the freshest. Several items are locked up and it takes forever for an employee to assist after pressing the help button. read more

I ordered a TV online due to being pregnant and trying to avoid the store as much as possible. I was charged 3 times on my bank account and then shortly after i get a fraud alert from Bank Of America. I contacted Walmart and was told there is no customer service at this time because there is no returns. I advised the employee that I have recieved 3 charges on my account for 1 online purchase. She tells me its been happening to alot of people and that the charges will come off my account late tomorrow. Now I need to get a new debit card since my bank is blocked my account which requires me going to the bank. I dont get how this is ok for a company to know that this is an issue and allow it to happen and basically just tell the customer to deal with it. read more