I drive all the way from Sunland to come to this Walmart. It's so spacious, clean, and well stocked. The employees I've interacted with have also been friendly and kind! I used to go to the Burbank one- I will never go again now that I found this one. read more

Very disappointed with Walmart #3523 on Carl Boyer Dr. I've had multiple negative interactions with the long-haired male manager. I previously came to make a return and was told the computers were down. I also discovered the customer service hours online don't match the hours posted in the store. On another visit, the manager and self-checkout associate were hesitant to accept a valid coupon. Then on Aug. 24, I paid cash at self-checkout and the machine gave me a ripped $1 bill. When I took it to customer service, the same manager told me, "We usually don't do this." Walmart's machine gave me the damaged bill, customers shouldn't be made to feel like they're asking for a favor to have it exchanged. Customer service and management training at this location really need improvement. read more

So you pay a yearly subscription to have groceries delivered. They expect you to tip the driver. You get your order and if missing any items you now have to call instead of online refund, mind you are still without the item that was for dinner. Orders are $35 min order. Now, they don't take your word on missing item. What if delivered to another customer by driver? I have had items delivered to me that were not mine. Can't tell you the number of dented cans I've received. Got a refund. NOW? I'm expected to drive 20 minutes one way and return a $1.64 item that was open and another that was sliced open. Got it. Guess I'll wait till my order arrives and if any damages, I'll remove the tip for my gas back to my 40 minute round trip, not including my time waiting in the long return line. Sorry Walmart, this is no longer worth it. Two star reviews on this store so I doubt they even read. read more

There's a few Walmarts up in the Santa Clarita area and this one is my favorite. The parking lot is huge and usually well lit. I don't know what happened tonight but it is very dark. They have a new layout and it does take some getting used to. Some of it doesn't make any sense. Oh eell, I would rather come to the Walmart on Carl Boyer.. I miss the human interaction but honestly it makes more sense to go to self-checkout. Prices are great. And I just stocked up on the 75% off Halloween candy. read more

Walmart Supercenter - Department Stores Near Me - Santa Clarita, California

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1 Star but would leave zero if that was an option. We ordered a cake and cupcakes for our son's baptism and birthday, scheduled to be ready yesterday by 6 PM. When we arrived, we were told the order had been canceled--without any notification, call, or email. The manager that evening assured us the issue would be rectified and that everything would be ready by 12 PM today. We returned at 1 PM, only to find that nothing had been done again. Miguel was the lead we spoke with, and the manager, Ceaser, told us he would personally take care of it--but once again, the order was not ready. As a last-minute attempt, they offered a random cake and cupcakes at no charge, which were not what we ordered and not acceptable for such an important occasion. Because of this repeated failure, we had to leave our only son's baptism and birthday celebration multiple times to keep returning to Walmart--for absolutely nothing. The time, stress, and disappointment this caused our family is unacceptable. This was horrible customer service, complete lack of communication, and zero follow-through. We are extremely upset and will never use Walmart Bakery again. We will also be making sure our friends and family are aware so they do not experience the same thing. read more

I've come to this location twice for an oil change with an appt and both times my car was started an hour late. This last time I got there 15 min before my appt and they didn't pull my car in to the bey until about 5pm and then I saw the guy just walking around and then decided to start working on my car 25 min later. They are the most unprofessional staff at this place. I'll pay extra and take my car elsewhere. read more

I don't like leaving negative reviews but I had a unpleasant experience at this Walmart the other day I placed an order online for a brand new 70 inch television and the order pick up time was at four 6 o'clock. I arrived a little early and asked if there's anyway I can get the order expedited. I was told no and that's fine so I waited. I tried to reschedule the pick up so I could pick it up the next day and they would not let me the ladies at the service center. We're not very knowledgeable and a little little rude rude the next day I checked the order status and it had been delayed for some reason you can't ever call to get a hold of anybody here. No one answers the health service number I tried contacting the support online and I got nowhere. I ended up canceling my order luckily the only good side of this was at Walmart was very quick to refund my $400 back to my account all in all not a pleasant experience the workers behind the service desk need to be a little more knowledgeable and a little more friendly and Walmart online service is not very good. read more

Don't call. They won't answer. Called 3 times, 3 different departments just looking for service and the phone rang for about 3 minutes before the ai voice came back and said no one was "available" like yes they are, they just don't want to answer the phone. Update: day 2 in a row and still no answer. read more

They are the worst store I've ever been and they have the worst customer service and the customer service department horrendous horrendous workers don't help you at all. I'm legally blind and I can't see and they were too busy, laughing and telling jokes to each other to help me or store would not recommend going in there Customer Service department should be fired read more

This location, like many of them, has revamped its footprint by moving products around to the point that I cannot find much of anything. The new layout is just stupid and frustrating so I started to use the online ordering, with young folks loading my order in my car. Even that is hit or miss. After waiting 20 minutes for my order to be put into my car, I called the phone number on the sign, only to get a recording from CHRISTMAS (seriously people?). This location is incredibly frustrating and management doesn't seem to give a rip about correcting anything. read more

As Walmarts go I have to say I was pleasantly surprised... I don't go often, but the staff was all very friendly and helpful, and the bathroom was actually clean, which I never expected in a Walmart. My only issue is that there doesn't seem to be enough staff on the floor. I was looking for an item and it took forever to find someone who actually worked there. When I did find someone they were helpful and nice, they just need more people working. read more

Not from around here but my bf and I have been going to different Walmarts out of our area to see what kind of stock they have for Pokemon Jazwares figures since the ones around us never have any stock. First time driving out to this one, not a far drive or anything and no traffic for a sunday so it was a smooth drive (other than the 111° weather). Big parking lot and to our surprise, it was right across Pierogi Spot when they were still open! We used to grab food from there all the time until they closed/moved to Glendale. This is definitely my first time at a super Walmart. We don't have any near us, just regular ones and much smaller. It was honestly incredible to see how huge this place was, basically Costco status! The stock of figures and candy were insane! Rare figures we don't typically find in our Walmarts and even duplicates which is super rare. The candy selection was wild! So many different candy we haven't seen. They also had a big bin of different squishmallows!! I don't collect them or anything but as soon as I saw Scar from Lion King, I had to get him. Absolutely cute! Lots of registers and self checkouts. Easy process and the staff were super nice. I had two separate transactions to make and the lady in front of me was struggling with her payment due to the lack of Tap so I was redirected to another check out where the staff happily helped me carry over my items. Love this place and would definitely come back in a heartbeat! IG: @ammysalamii read more

Walmart Supercenter - IG: @ammysalamii - Department Stores Near Me - Santa Clarita, California

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Went to Walmart to get groceries. On my list was cold brew coffee. My favorite is Starbucks. They have so many different choices from sweetened to unsweetened and bold to mild. Added plus is that they give you more coffee per ounce. As I toured the store I met Lindsey and her friend and co-worker. They were wearing their work shirts. How fun! They work for Starbucks in one of the Santa Clarita stores. Told her how much I enjoy their product. And now I'm announcing it to all of you!!! Best Buy for your money!! read more

I recently went to Walmart and I wanted to give a shout out to Phoenix for checking to see if a certain ice cream was in stock and for going above and beyond!!!! Also Sebastian and Josh bagged my groceries so perfectly and they were very polite with how they spoke. All 3 men deserve raises and I look forward to my future shopping trips as well read more

I am teaching Sunday School tomorrow and I needed a craft for the kids to do related to Jesus birth. I went toward hardware because I had found some stars that they could paint for their craft. In order to make it an ornament I needed to put a hole through it without cracking the star. A sales associate named Jonathan spent a lot of time helping me. He was so wonderful. I was going to buy the wrong tool which would have cracked it. He showed me several tools and told me all of them would work. He also showed me how to use them. Thanks to Jonathan my 4 & 5 year olds will have a great craft for Sunday School tomorrow. He was very patient and very creative. His knowledge of tools is outstanding and his service was A+. Thank you Walmart for this wonderful salesperson. Walmart was very clean and well stocked. Very nice store read more

Walmart Supercenter - Wonderful & Knowledgeable salesperson - Department Stores Near Me - Santa Clarita, California

Great store, large selection of products where you can find basically anything you are looking for. The employees are helpful and will answer questions you have. read more

This review is Walmart's complete incompetence in its online presence. Short story, bought 4 tires, scheduled installation which got delayed 2x by Walmart because their balancing machine broke; no issues here, things break. The very BIG issueS... I ordered tires for a Tesla and upon arrival (after 2 reschedules) they tell me they don't have the proper lift for Tesla's. HELLO.... Tesla was the first piece of info entered to their web site to get tire size; YOU THINK THEY WOULD HAVE INFORMED ME THERE? Second issue... they cancelled my tire order (just before I showed up for the third scheduled installation). The store claims the Walmart system does this automatically because the tires were not installed within 7 days of original scheduled date... due to their broken machine. This was eventually followed up with I couldn't even take the tires and have some other place install them after waiting a long time for an answer. Bonus knocks for the auto center not answering the phone when I tried to confirm before driving there. This seems to be the common action at multiple Walmart auto centers as I called another Walmart to to see if they could install the tires while waiting to even see if I could take the tires. End summary.... WALMART... get your act together. If you don't install tires on a particular type of car....then say so If your machine breaks... fix your online system so that the store people can prevent the order from being cancelled hours before the installation. Sincerely, Dominick read more

Literally on a 30+ minute call with someone in the Philippines because Walmart+ left out 90% of the items in my order. Idk how they're always messing up so bad. Literally ordered 27 items and got 9. Now I have some lady manually calculating my refund with a calculator one item at a time. How is this how Walmart does business? I literally hear cars zipping by in the background, a chicken going crazy, and she keeps messing up on her calculator and starting over. I feel like I'm being punked. read more

This rating was more for the employees at this Walmart and availability of items. They are not the friendliest which maybe some of them feel they don't have to be but at least if a customer like me smiled at you and greeted you with a good morning before needing some assistance. I would think would brighten your day a bit. I also understand maybe it's the Monday blues! Even the managers walking around didn't ask any customers that I noticed if they needed help surely some of us like me, who was unable to find 50% of the items I needed. Don't get me wrong I found which areas I needed to go but this store is not fully stocked of items! However, not all the employees I encountered had that look of "I don't want to be here" or walking like zombies, I was looking for matches and this employee (male-name starts with an S) went out of his way to walk me literally to where the matches were! The cashier! OMG, no personality! No eye contact not even when she asked "u want a bag?". I get it some of us customers can be challenging as well but I believe in showing empathy and grace. So there-I get you Walmart employees. I think I'll stick to going to the Walmart on Kelly Johnson. read more

This was the first time going there. The customer service is Excellent service I experience from the cashier and employees all positive and feels great as a customer. The ambiance is pleasant and inviting. I highly recommend this place. Happy New Year kindness forward. read more

I hope that management is investigated for their poor customer service. I was treated very poorly today by the Manager, Annie, in the Auto Center department today around 3:00pm, after I had spent around $1500 on tires with them previously. I let her know that my tires were in really bad shape and I had drove all the way from Pasadena. She came out to tell me that she does not accept any walk-ins and started to yell at the tire staff and crew in front of me and I thought this was extremely unacceptable for a manager to do. She needs to be re-evaluated as soon as possible! read more

Walmart Supercenter - Department Stores Near Me - Santa Clarita, California

I placed a few orders and one order with one item ( Hyper Tough 8-Outlet 2-USB Indoor Surge Protector with 10' Braided Cord, Black) was marked picked up but was never there. An employee said he will get another. After waiting over an hour, the employee never returned. I now appear to be out $19.88 plus tax. Hope a manager sees this and tries to get back to me. Both operator and pick up extensions ring and ring, nobody wants to pick up. read more

Walmart Supercenter - Item not provided. - Department Stores Near Me - Santa Clarita, California

I went to buy some make up products. I used to love going to this store since items were not locked. Now they are, there was an employee pulling items for I am assuming an online order, so I asked if she could help and she said she couldn't, nor did she offered to call one that could and I was not able to get someone to help. So I left without buying anything and I went to Target to get it. It is unfortunate that they feel the need to lock the items, which I understand is because items are often stolen. However, if they are going to be locked,more employees should be available to help. Walmart customer service can definitely improve. Hoping management gets to read some of the customer's complaints and do something about it. read more

I am furious, I went in, purchased 4 pillows for 9.99 each. Paid at self checkout, cash and thought, wow I'm getting out fast and cheap The receipt printed when I paid. Here I am innocently rolling my cart out with4 pillows. You know the deal, Receipt checker tells me I only paid for 2!!!! No way It was $43 and change for 4!!! Now he's looking at me like I be was caught stealing! Ran back to my register panicked , a lady helped me find the correct receipt. Not going back, It was a horrible experience! being a thief read more

This wouldn't be my first choice to shop at but when certain stores don't have something in stock I come here. Plus it's always just a few extra dollars cheaper and who doesn't wanna save a little cash! I come here for crafts, beauty and even food cause they be having a good selection of gf items lately and well it's kinda pricey with having an allergy. I also like how they've been carrying more vegan items too which makes shopping a little easier for me and I can get what I need in one stop. However this location try's to stop you as you leave asking to see your receipt. Last time I checked you weren't Sams Club or Costco, therefore ima walk past ya as you see me putting my receipt into my bag. read more

Drop one tire 7:00 am to be changed came back 11:25 am they didn't do anything only thing oh we are sorry appointment came in ! This place are crab don't recommend at all read more

Walmart Supercenter - Department Stores Near Me - Santa Clarita, California

Walmart managers don't even know their own system, just do target, and target is cleaner also. They can improve by getting workers that don't have a snobby attitude lol. read more

Much better with check out services. Only negative is still customer service for returns. Not enough staff.

Auto Service, had an emergency flat, technician said they could not help because they had so many autos there. Hesitated to even put air in the tire. All technicians were standing around doing absolutely nothing. Approximately 5 autos were there. read more

Customer service counter . Associates walked back and forth but completely dismissed the fact that there was a line of people waiting for customer service . read more

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Ordered grocery pickup today. Ordered 2 rotisserie chickens for dinner - got home and the chicken bags were empty- brand new clean rotisserie chicken bags with no chicken. The young man who helped me was awesome about getting me my chickens but I wasn't amused having to drive back to the store in 109 degree heat 20 miles round trip read more

Walmart Supercenter - Brand new empty rotisserie chicken bags. Know times are tough but to cut the chicken completely out and still charge $6 each???? - Department Stores Near Me - Santa Clarita, California

Thank you to Yolotny. She was wonderful and helped me find an item. Another Associate took me to the wrong section and just said,"Look, Do you see it? We don't have it." I showed her the item on my Walmart App. I knew the store had it. I found. Yolotny and she looked on my phone, found the item on her phone and walked me over. She was very gracious. read more

My tire threat was low and I ordered a new tire from Walmart and also made an appointment 1 week in advance to change out my tire. I show up at 7:50 AM to my 8 AM appointment and was told to go inside and check in, I waited 15 minutes for somebody to show up... and after she showed up she told me "I have to see if we can do this for you" right then I was very confused so I asked her what that means, we went outside to my car and she looked at my tire and said we cannot do it. I woke up early in the morning, made an appointment one week prior for me to show up and get told that we can't change your tire, I think that was very unprofessional and a waste of my morning to show up for no reason. I think Walmart should do a better job in terms of letting the customers know before hand that they DO NOT handle cars with run flat tires, for the customer not to make an appointment, order a tire from them or get any type of auto care because they are very unprofessional in terms of auto care at least.... read more

Recently went to Walmart and learned they no longer bag your packages. This delays the lines making them longer. So, I put one item per bag to protest. I might as well use the self check out? Oh wait, self serve is only 15 items. So, looks like I will no longer shop at Walmart. read more

Great service! Our cashier, Braden, gave super service! Keep up the excellent work!

What would I say about customer service at Walmart ,Made a oil change on June of 04 2024 and my oil change is coming up on September of 04 and I haven't reach my 3000 miles or three months my car light when on and engine lights and oil lights called several times in store number and no answer nor other department, I have tried other department same too.No boby can help you get your problem solve .Customer service at this Walmart need update . read more

Walmart Supercenter - Department Stores Near Me - Santa Clarita, California

This Walmart is going downhill each time I go to it and they hire anyone. Lately when I've been shopping there and need to ask an associate a question, it's impossible since they're all wearing airpods or on the phone having full conversations while on the job and Omar and Patel see them and never do anything about it. 3 weeks ago I had Nina check me out and she had her airpods and was talking on the phone while checking me out and was pausing every second to focus on the phone call. The only associate who helped me with my questions last time was the man with dreads in produce and he knows how to talk to customers and he always has a smile on his face, he needs a promotion. Gloria who's a CSM is also aware of her cashiers wearing airpods and does nothing as always. Maria is another cashier who's rude and doesn't know how to bag groceries and she put my food with chemicals and i checked her and she kept making faces and noises then Gloria came and Maria thought she was smart by talking about me in Spanish and talking about the things I was buying. Little did she know that I took Spanish classes for 2 years so I know the things she says. Today I shopped and went to some new kid who didn't bag all of my things and he kept ignoring my requests. Cole is another rude kid who rolls his eyes and sighs loud when I tell him to not bag the bread with heavy things. I'm better off going to corporate with the evidence I have read more

Walmart, has these new tag's for the prices of the items me buy, Some of the employees are not up to date on changing the product price, I was in Walmart last week and saw that one of there many coffee's was being discontinued, So I bought two got it to the register and they were regular price not the clearance price had taken a picture of the coffee with the tag showed it to the cashier and she stated that the item was new, and that it couldn't be on clearance, I looked at her as this is the item that I took a picture of so she stated she had to get her boss or supervisor that was on the floor, so it took about maybe 10 minutes because supposedly the supervisor was busy with another customer so I waited. The manager came up told her what's going on didn't say a word, fix the prices and walked away, and as she was walking away, I had to yell out. Thank you for your help and no response, this is a supervisor that works for Walmart. Where is her customer service skills after I was finished I walked up to Customer Service to speak to a manager and they pointed to that lady that was totally rude to me. I stated I don't want to talk to her I want to talk to her boss Because I refuse to be treated like the way I was, I did nothing wrong. I was trying to pay the price of a product that was discounted, Walmart needs to get better people in there with customer service skills. I did talk to somebody but I felt it was going to be on deaf ears, so as I was leaving the store. I did call Corporate inform them of what was going on so hopefully they addressed it to cover the situation because every time you see a product that says that it is cheaper take a picture of it and when it's scanned at the register, it should be that same price but like I was told, some departments are two Lexa Daisy to change the price and you pay the higher price. Our money is just as good as Walmart's money, so why should we pay for something that's on sale at the cheaper price? read more

Walmart Supercenter - The Coffee that was being clearanced out. - Department Stores Near Me - Santa Clarita, California

I've been coming here for several months and most of the time it's fine. Today was not. Not a big deal, but I was charged an extra salad (the cashier was new and learning). I think she accidentally rang up the same salad twice. I also bought gardening gloves that were tossed in the garden center's box of leftover items. The gloves I wanted didn't have the price tag, so I brought another one. $6 and change for gloves I've bought at the 99c store? Not all of Walmart's prices are wonderful. The employees were pleasant and I've never had a problem with them. It can get a little crowded during the holiday season, but they are well stocked and I usually find what I need. All in all, I like this store. They have a new pretzel fast food place, an optometry shop, and nice selections of clothing, shoes, home goods, arts and crafts, garden supplies, and right now, plenty of holiday decorations. read more

Come on Walmart! Join the 21st century. GET APPLE PAY. Many people don't use cash or cards. Shopping elsewhere.