Very nice after the remodel but is very small compared to the Walmart in the neighboring town. I come here very often to do random shopping because I'm cheap and well yeah, that's pretty much it. There's three total Walmarts in Vacaville, which is crazy and makes no sense, but this is the only store that has items other than household/food items...the other two are only "Neighborhood Markets" and for some odd reason, the Neighborhood Markets are more expensive so don't bother going. Customer service is okay, but it's terrible at the return station because the lines are always freakishly long. The hot deli area is also very slow. The pharmacy is pretty amazing when it comes to customer service--at least from the actual pharmacists. Um...what else... There's a McDonald's in this location, it's pretty clean and fast. Walmart+McDonald's='Murcia read more

Wow! Welcome to the ghetto and a Third World country. There are so many shows that are not filled friend is boarded up. I rarely come here sorry I did! Won't be back read more

After my experience, I was used to check out their yelp page. I was not surprised to learn that it had 2 1/2 stars. I don't think they deserve that half. The main reason I write this review is because the customer service. This lady, an associate, her name is Raquel helped me at my check out. I can understand it is early morning (9:45) that doesn't mean you have to lash at you're customers. She was tossing things in bags, hitting buttons as hard as she could and didn't even smile once. Her attitude was very bad, and customer service is key to having a good business. The last thing is that the bananas are usually spotted. I don't see them change them that much. But, hey, spotted bananas may just be bad in my opinion. read more

Walmart Supercenter - Front sign of the Walmart store. - Department Stores Near Me - Vacaville, California

I walk in the garden section grab a couple items walk to the cashier and this guy tells me that he was told not to help any customers because somebody called in I asked him if they close at seven he said yes but he was told to do something else I walk away pay for my stuff in the auto section come back and long behold four customers in his line this guy deserves zero stars for his customer service I was going to raise hell but I figured I would just slander him on Yelp for refusing to help a customer keep up the bad work sir read more

I just moved to the area and have been using Walmart delivery services for a year. I have never been missing an item from my previous Walmart orders at other stores. I order on average 20-50 items every week. This store I have been missing over half my order on deliveries multiple times. The time it takes to deal with customer service to itemize it and get a refund is ridiculous. We happened to use the curbside this past weekend as well and waited over 20 minutes to get one item and was not during a rush hour period. Not sure what the issue it but will not be using this service any longer. read more

You all need to wash the motorized carts that customers need to use. They are filthy. Also, please have them charged, available, and ready to go when those with disabilities need to use them. read more

Poor customer service i ask for the manager because she said my item is non returnable just call the customer service i ask for the number she said i dont know, when i have a barcode and return instructions it clearly state there i can return it and its unopened item,and she said you will be just wasting your time because it will take forever for the manager to come here very rude and obviously does not care about helping customer and laugh about it when she does notknow what to do .whoever is assign there last sunday 3/19 around 6pm didn't get to ask her name and shes not wearing any name badge she called the manager he showed up fast and was happy to help me thanks to him. read more

One of the WORST Walmarts EVER! Do not waste your time going to this place. I'm surprised nothing has been done about this particular location with all the awful reviews. Avoid this place, go to another Walmart. HUGE thumbs down. Do better Walmart. read more

I was really distraught when I stepped in poop at this Walmart. Was it from a dog, some mentally unstable person?? Who knows!! I came home to Clorox wipe the poop off my foot, and then I was like... yup, I don't want to clean these sandals, they're going straight into the trash. I called Walmart to see if they'd replace my shoes, and the manager Robert said absolutely! I went back to obtain a new pair of sandals to replace the poopy ones, free of charge. I got a super cute black pair to replace my other super cute black pair. Thank you for turning a sh***y situation right side up read more

A Walmart is a Walmart is a Walmart. You'd seriously have to be from another planet or been buried under a rock somewhere for the last 50 years to not know exactly & precisely what Walmart is. But the Devil is in the details. The Vacaville Walmart is relatively small compared to other Walmarts. Though it has been remodeled to include a full grocery section, it doesn't have the overall store-wide selection or raw square footage of a Walmart Supercenter. For contrast, just wander over to the Walmart in Dixon. Since the remodel, this store has cleaned up a bit which was a much needed improvement. Other than that, it's a Walmart much like any other. This 1 in Vacaville isn't the biggest or the nicest or the cleanest, but it's got a bunch of stuff for cheap. Ultimately, that is what anyone goes to Walmart for. read more

What's the use of having "curbside pickup," open from 8am-8pm when there's no one there???!!! If I wanted to come in I would've just came INSIDE to get it. What a joke of a store !! read more

I used to work for Walmart in the early 2000's, so that may color this just a bit. Vacaville is probably one of the oddest stores I have been in. I'm guessing this used to be a "division 1" store (a store without groceries) which was morphed into a supercenter. However, this presents numerous problems. First, there's only one entrance / exit. Second, departments are in odd locations - pharmacy is in the middle of the store adjacent to grocery, electronics is located next to the tire and lube express. The store needs some serious stocking help. I went here on Thanksgiving, as I needed some clothes due to my forgetting a bag, and I have no clue what the folks were thinking. Everything was pretty much blocked off, and you could forget about navigating the store. However, I think part of this is because they didn't do a very good job of integrating the grocery section when remodeled. The meat is in the dead center, across from the pharmacy. You wouldn't know it was there, as it's not marked. read more

I honestly hate this Walmart's pharmacy, so If I could give them absolutely no stars I would! I've called ahead of time multiple times and everytime I come to pick up my sons meds they're never ready and always have excuses. This is not okay and they need to get there shit together. I switched over to Costco about a week ago and no issues everything ready when they told me it was. I love Costco!! But Walmart is a big NO FOR ME!! read more

Yesterday after checking out, I forgot an item in my basket out in the WM parking lot. Knowing that we are in prime "holiday shopping" season I didn't expect to get through to anyone over the phone that would be able to help me find my purchase but, I figured I'd call anyway. After holding for a really long time, then transferred, hung-up on and recalling again I found Thomas from Electronics answering my second phone call. Thomas began to ask the pertinent questions and asked if he could place me on hold. At this point I really didn't expect much. After a few minutes he found my item and I confirmed the sku# from my receipt over the phone! Thomas made me realize that there are still good employees in retail that will go the extra mile. (I am more of an online shopper these days.) I hope to bump into Thomas soon as I continue to shop at this WM for my holiday shopping and that his lead and manager see this so he is recognized as someone that knows how to take care of the customer. I am very grateful for Thomas from Electronics taking my call. Thank you! read more

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So Wal Mart will NOT accept returns or exchanges on ANY clothing items you buy there in spite of the fact that the fitting rooms are also closed. If you got the wrong size, too bad! Even with a receipt and tags still on the item. This policy disproportionately affects low income people who buy clothing there. This policy was created to pad Wal Marts bottom line profits. There are NO SIGNS up warning of this secret policy, it's not until you try to return the garbage that they explain it. Stay away from Wal Mart if you have the means! read more

Called to ask of they had Tostitos, Salsa Verde tortilla chips in stock. The employee on the other line replied with a "what?", I repeated my self and also let her know that I saw that they had them in stock online but dont want to make the drive for them to be all out. The lady rudely laughed and abruptly transferred me to the Deli department. They were no help. They have no cashier and now horrible customer service. read more

When did congress passed the law to show your receipt when you exit the store? WTF? I don't pay a membership that I'm aware of. I'm sure if someone was stealing LP would be on their asses. I work and pay for my purchases so get off me. read more

The last two months I have been there to buy meat there is none on the shelf where are these lazy ass workers doing besides being on break on the time every weekend there has been to meat in there units and this is every weekend 2 star rating read more

Customer service and lines awful especially if you want a line with a person because you have alcohol

Wow 2 star rating why? I like this store. Does get busy during holidays and etc. was very busy on vday. I do like the self check out. I have nothing bad to say about this place. read more

I tried calling them to ask a question and they never answered their phone. I called the number and then you are suppose to push zero to talk to an associate. I tried on Oct. 20th and 21st. I called about ten times between the two days. The phone rang for 4 minutes and 48 seconds each time and then it disconnected. I don't know how you can run a business and not answer the phone. I finally gave up and called the corporate office and got my question answered. read more

I was in Walmart shopping for my grandmother who has cancer and going through chemo. Let's start with no carts, and was told if I needed one I would have to go outside and get one. I grabbed a few things my grandmother needed, then went to pharmacy where I stood in line as two associates were talking to a friend it appeared. I was completely ignored. Apparently it takes two associates to help or socialize with a customer/"Friend". I was asked if I needed help. I asked if I could get the Walmart brand Novalim (insulin) I'm diabetic. She asked me which one. I said the fact acting insulin. She asked which one is that, I said I'm not 100% sure that I needed help getting the one I needed. She consulted the pharmacist who approached me and asked me which insulin I needed. I said I would like the fast acting Novolin insulin. Mind you, this is Walmart's brand insulin an there is no need for a perscription from your doctor, it's OTC. The pharmacist began to argue with me and tell me that I should know which insulin I needed and that most people know what they need before they ask the pharmacy. I Told him, that I was not sure which one was the fast acting and which one was the slow acting. There is Novolin (R) and Novolin (N). They are boxed almost identical. There is a difference between the two. I said I would like the fast acting one. He then again argued that saying fast acting does not help that there are other insulin's that are considered fadt acting like Humalog. I said I'm aware, I've been diabetic since the age of 13, that I just want the Novolin OTC insulin which of the two is fast acting. He then began to argue again about I'm not saying it correctly, that it's not considered a fast acting insulin. I told him, the fast acting is clear in fluid and the slow is coudy. He the began to tell me he can not open the box and look, it's against the rules, but than opened it and I saw the clear one and he sold it to me. Very disgusted with this pharmacist and my experience with this Walmart employee, or a representative of Walmart. So I leave and go to check out for my other items. I pay, get my receipt. I approached the door, watched two people ahead of me walk out with items and were ignored by the door clerk. I get closer and mind you, I just had an eye procedure done and am curently wearing an eye patch over my right eye. She leaves my field of view, I'm out the door and she smacks the glass and yells receipt sir. I tell her, I've paid and am not going to show a receipt for items that I now own. It's not my job to aid you in your loss prevention. Not to mention, two people just walked out with items and carts and you said nothing to then. I feel as I was targeted and harassed after giving my hard earned money to this conglomerate shit hole of a store. They do not care about there customers. Customer service is horrid, in fact this is the worst experience I have ever had and spent lots money doing so. I will be filing a lawsuit and faxing, emailing copy to corporate. Walmart is a joke. One star is a gift. If I could give negative stars I would. Don't shop there, don't waste your money. Plenty of small businesses who would love the buisness, just wish I would have realized sooner. read more

Understaffed. More self checkouts that checkout lines. Only 2 people covering issues and they can't keep up. Couldn't find what I was looking for without flagging down someone who might or might not know where to look. They won't be done remodeling until November and now it is more of a mad house than usual. Lots of frustrated customers. read more

Negative stars if I could! This is the reason why I would always try and abstain from giving my hard earned money to big box companies. Their assistant manager, Janeth(?!) filipino lady don't know if I spelled her name properly was rude AF. Don't snap at your customers just because I'm trying to understand why there is such a significant price difference between what is in store and online. Hella frickin rude! Although a sales associate and another assistant manager were more than helpful & courteous, this woman left a bitter taste in my mouth. Kudos on your excellent customer service skills, woman. read more

Wow! This place definitely deserves the low rating! Went to do a return and there was 20 people in line with one cashier who was stuck on a customer. I asked a guy near buy if they were short staffed. He looked at me and said "I don't know I do pick ups not customer service". We waited. I could hear people getting frustrated in line as it was backing up to the point people had to move to let people in the door. Then two other people showed up and all 3 were on the cashier that was stuck. Two that show up were Michelle and Janet. Janet is supposed to be a supervisor. After the 3 of them continued on the troubled cashier Janet goes walking off leaving still two on one register. (Huge line) Janet walks off as she is walking through the crowd a lady asked if there was more help. Janet replied rudely " you have two" I then said yeah but their both on the same register! She continued to walk off. This person has no business in a supervisor position! No clue about customer service or what it means to manage. This stores management is poor or this would of never happened. Talking to a customer like that what a piece of work! Done with that place! read more

It's Walmart so, it is what it is; low prices and convenience, however, rather ridiculous that they close the hygienic items at night. Realize you're out of soap and need to buy soap? Psssh- no soap after dark read more

Walmart Store rated as a corporation: 5/5 stars. I love Walmart. I have always loved Walmart. I love the low prices and the quality of most products. I usually enjoy driving to Dixon for their Walmart. Dixon Walmart is huge, friendly customers as well as employees. Walmart Auto: 0/5 stars Went in today for an oil change with a car ahead of me. I didnt know you have to park in line. So I parked in a parking spot and walked in. By the time someone helped me, I went back outside as they instructed and there were 5 cars in front of me. I may have cut someone in line upon speaking with the service guy. Technically, I was there first! Lol He quoted me 2 hours. 2 hours for a fucking oil change?! 4 employees there dicking around, 3 bays, and max 4/5 cars in front of me?! 2 hours? Okay. Decided to wait. 2 hours later they hadn't started on it. Right before they took my car in, I changed my mind. I already wasn't happy with the service, why would I give them my business? So, I waited 2+ hours for nothing. I drove to Cherry Pit. Small as hell shop compared to Walmart. 5 people ahead of me, and it took 45 mins max! Cherry Pit FTW! Walmart Electronic Department: 6/5 stars. Elvis deserves way more than working for Walmart. He is the reason I always visit electronics even when I don't need anything from there. As soon as I see him, he looks me in the eyes and says something along the lines of: "Hello mam, is there anything I can help you find today?.... Oh, no? Let me know if you need anything we are always happy to help. Have a great day!" I know I'm not quoting him perfectly, but man this guy is good. Dude deserves a huge raise or a better job. If I catch his name next time, I'll update the review. Update: His name is Elvis. read more

The store is very disorganized and has the wrong items placed for the price that's stated. Customer service at the front was really unhelpful and rude when I brought it up, they wouldn't even bother to check the shelf for me to make it right. I wouldn't recommend shopping here. read more

Unfortunately the store obviously has some management problems please take a look at the video below. https://www.facebook.com/wonderwomb2/videos/3140625462829922/?vh=e read more

Lost my phone and tracked it back to this walmart location where it was left in the cart. Customer service at the self checkout helped me track down a manager right away , manager helped me track down the young man, Larry, working the cart shift earlier when I was there. Larry and a young Lady insisted on helping me locate the phone. They both found the phone with me! So grateful for them going the extent! read more

Hello All, I really need to say that I've never been a review type person but my experience in the Vacaville Walmart today was horrible. I'm a grown lady I know the rules, I also know when a young very unhappy employee by the name of Lolly Very rudely demanded I put my mask back on The truth of the matter was I started having one of my hot flashes with a panic attack I was 6 persons deep in a line to the cash register 15 people lined up 2 cash registers open, on a Sunday afternoon. Lolly was her name who in the hell did she think she was shouting at me PUT IT ON RIGHT NOW!!!! My god really??? Sweat pouring off my face geeez. I asked her to go or leave and then I would pull the other ear on. She was threatening to me while others several others walked by and they had no mask on. I plan to follow up this action with a call to Walmart Headquarters Leave us older people ALONE read more

TERRIBLE!!!!!!!!! Why is there ONE PERSON working the customer service counter?!?! On top of having to wait for over and hour the Walmart employees are Instructed to swerve everyone into a confined place!!!! What the actual F !!!!! read more

We always pass by this Walmart every weekend on our way to Sacramento. They rearranged the place and put new machines to self pay. When I scanned my item, the sound is very faint so I didn't noticed that I scanned it already and it doesn't show what you already scanned in the screen. I was in a hurry and paid... not until I went home and noticed in the receipt that I doubled scan the same item twice. My fault too but beware and always check your receipt before leaving. read more

I find that my experiences here are always hit or miss. This particular Walmart was a "normal" one until it converted to a Super Center Walmart a few years ago. The food section is a tad smaller when compared to a store that was built as a super center. Since they squeezed in the food section, the rest of the inventory has been cut pretty much in half. No self check out and with the limited amount of space, people are usually forced to check out the Dixon store or the one in Fairfield for items that can't be found here. Note: go to the one in Dixon! :) The ladies I've encountered at the customer service counter for exchanges/returns are polite and courteous; can't go wrong with workers like that. Sometimes the cashiers at check out show that they aren't really enjoying their job (or maybe having a bad day?). I'd rather come to this smaller location over the Fairfield one, and not just because of convenience, but the "ghetto" people of Vacaville are more tolerable than the ones in Fairfield. Just wish they went ahead and started from scratch and built an actual Super Walmart instead of converting the old store. CLIFFS: Smaller super center no self check out limited inventory due to smaller space customer service counter = thumbs up cashiers = hit or miss read more

The lines are insane. Took 20 minutes to get up to the cashier. Really wish I would've left and went somewhere else.

We stopped here on the way to an A's game. I had made a point to always avoid Walmart, but got vetoed by the others in the car. Okay, so they really do have a TON of crap here! Clothes, food, tents, toothbrushes - there's a lot o' stuff. As a consumer, I like to know where I'm shopping. No matter how low the prices, I have to ask myself - Will I go to Big Nazi's Discount Grocer? Or Auntie Semite's House of Antiques? Nope. I won't. Walmart is known to treat its employees poorly via low wages, no benefits and a refusal to hire people full time, which is how the prices stay low. It is an essential part of their business, and thus, it's an important part of the store review. I don't recommend shopping here. read more

Attached is a picture of a cashier who was being extremely and openly rude to an elderly lady who was trying to pay. He and some other guy were complaining about how long she was taking and giving her open glares. He then complained to us about it after she left. And was also curt with us. I now know why Walmart has the reputation on having the worst customer service ever. read more

Walmart Supercenter - This is the rude cashier. Someone fire him. He ruined everyone's shopping experience. - Department Stores Near Me - Vacaville, California

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This store has horrible customer service and locking up simple items like break lights is a terrible idea. Why put a call button if no one is going to answer? I have been passed by two employees who have told me to push the button and assured me someone will be along to help. Well it's been 20 minutes and no one has come along despite multiple presses of the magic button. Ef you Walmart. read more

Staff in automotive section was very helpful.The manager and the person who help me do all my tires and oil change did a wonderful job to put it together. Thanks a lot!) read more