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Suisun Ace Hardware

3.4 (61 reviews)
ModerateHardware Stores
Open 8:00 am - 7:00 pm

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Jamal C.

Very simple...I went into Ace to get another Safety Vest. I left mine at another location 3 hours away. I walked in and it's very neat and organized. I saw a nice lady working and asked what aisle I could find the vests. She directed me to Aisle 4 on the left. She was going to walk over with me. I said no need since she was up on a ladder already. I told to aisle 4 and find my Safety Vest. It's a little cheaper than what I paid in Hawai'i. Who doesn't like saving money? I had to go back and get the associate because everything's is securely locked. Now I felt bad. She assisted me with getting the Vest down. As I walked to the Checkout, I noticed that they also sale all flavors of Pies. I didn't see the price. Of course, I was only thinking of hubby as I often do. He would have loved the for sure. J

Chopper got treats from John twice, so he's extra happy!
Anna N.

Knowledgeable and friendly staff as per usual. Great selection and hard to find quality items. So let me cut to the chase of why I'm really here, writing this review. My dog Chopper is the biggest cry baby and was having a emotional whimpering fit because I walked 5 feet away from him and hubby. John came a greeted him and offered him a treat. Not just any treat, but his favorite Beggin Strips. John knew he was a small dog so not to give him too much. He was so on top of his customer service game. He helped us navigate the store and made friends with Chopper. He rewarded him at the end of our shopping trip again. It's hard to shop with a dog, we don't feel welcomed everywhere. Not only did we feel welcome by John, it made us feel less rushed so we could get everything we needed. Thanks John! Super appreciated!

Defective product
Cynthia C.

I purchased a faucet from the location on 12/26/21. The faucet now has a hole in it. I have the receipt as well as box. They will not return told me it was past 60 days. Today is 2/22/22 so we are not past 60 days. This is very inconvenient to me as a consumer. I usually go to Lowe's or Home Depot. I will return to them as it's better customer service. I have never had an issue returning an item with them

Paint match? My bad, it's my fault they can't color-match paint. I know white is hard but this is gray ma'am.

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4 months ago

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11 years ago

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5 years ago

Every employee is very helpful. I always go to them first. I don't like the bigger stores! Takes too long to get in and out.

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2 years ago

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6 years ago

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12 years ago

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Ask the Community - Suisun Ace Hardware

Review Highlights - Suisun Ace Hardware

After dealing with a very unhelpful young man worker, Alisa, renewed my faith in Ace's customer service.

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Lowe's Home Improvement

Lowe's Home Improvement

2.2
(244 reviews)
9.5 mi
$$

So right off the bat I will say that I also have been bamboozled by false inventory online. But…read morethat seems to be common with any big box store... Otherwise my experiences with customer service and inventory at this location have been very good! In particular I like their gardening section. They have lots of healthy looking plants in the clearance section! They actually water their plants. Most of the time it just seems to be making room for new arrivals. The associate calls it "the happy shelf". The employees I've interacted with have been great too! The gardening section people are nice to talk to. They actually also garden and so can tell you tips or about their own experiences. The nice thing about their plants is they have a one year guarantee. So if they die you can get a replacement or refund. I think all of the plants I've bought from Lowe's have survived so far. I can't say the same for the big orange competitor. Tip: If you're buying mulch you can simply tell the gardening register person and pull your car up to the curb for assistance. No need to load and push around a heavy cart yourself! When I went into the main store two associates helped me find a tape measurer. That's without me flagging someone down for help. The prices also seem to be fair and they often have good sales. I bought major appliances here after comparing with a couple other stores. Delivery and install was good even though it's contracted out.

I love browsing at Lowe's! I found a wonderful selection of plants during my visit. I was…read moredisappointed however when I got home and realized they each had large bugs (pincher maybe?) inside their pots. Kimberly waited on me at the checkstand. She was kind and efficient. It began to pour down rain like nobody's business and as I stood there checking out the customer behind me "Ben" asked if I wanted him to get my car and drive it to the entrance! Why yes, thank you Ben!! Overall good shopping experience.

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Lowe's Home Improvement
Lowe's Home Improvement
6/11/25 FYI.

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6/11/25 FYI.
Harbor Freight Tools

Harbor Freight Tools

3.3
(58 reviews)
15.0 mi
$

The last time I went to Harbor Freight, I predicted that I would not need to return for years,…read morepossibly a decade or two. So much for prediction. I had an emergency need for power tools. When confronted with some impossible to eradicate mold, I suddenly realized I needed a drill brush. And since my current drill is a little too expensive to risk shorting out, I needed an inexpensive drill. So I quickly turn to the Harbor Freight app and priced the purchase. I was pleasantly surprised. I had no idea you could buy a drill for 15 bucks. And I've priced drill brushes before, and the package at Harbor Freight was approximately half the price of what I expected. Now the store is meticulously labeled, making it trivially easy to find what you're looking for. Unfortunately the drills and the drills accessories occupied and inordinately large amount of space. Luckily the harbor freight app clearly listed that both items were located on aisle one. It was just a matter of scanning every item to find the ones I wanted. I was pretty astonished by the array of tools. I spotted a few items on my wish list, but I managed to refrain. All in all my trip was quick and pleasant. I had a nice little chat with the security guard who seemed very friendly and was obviously bored with the lack of crime in the store. Check out was quick and efficient except for the coupons. I needed help at the register to figure out how to clip them.

Each of these store I run into are smaller and smaller. This is the smallest one yet. It's also the…read moremost organized. It's not dark inside like some of the others. It is an interesting addition to what was clearly once a dying strip mall. We were on our way to Lowes when my husband saw this spot and wanted to stop. He found only 1/2 of what he was looking for. But the woman working there knew where the item was to be located and while I couldn't find it, I didn't mind the trip. The security guard watched my husband's newly purchased items while he joined me in the search for what he was looking for which was very nice. It's weird because after visiting the store in San Rafael ages ago and making a big purchase, my husband said that everything he bought was cheap and complained. And yet, like a lemming running to a ledge, every time we see one of these he wants to stop. I still don't know why. But, I think he's more careful about his purchases which means that he's learned something.

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Harbor Freight Tools
The glue I was looking for. Took longer than five minutes because it was the sale section.
The glue I was looking for. Took longer than five minutes because it was the sale section.
Found in less than five minutes

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Found in less than five minutes

Suisun Ace Hardware - hardware - Updated July 2026

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