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    HomeGoods

    3.6 (116 reviews)
    Open 9:30 am - 9:30 pm
    Updated 2 months ago

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    Purposely scratched by staff
    Karen C.

    Love going in to find gems. Usually staff are kind and helpful except during my visit today. I've been on the search for a bedside lamp. I have gone in several times within the past couple weeks looking for that something special. Tonight I found such a piece but after checking it closely I observed a couple imperfections. I asked the manager (short Asian woman) if she would consider a markdown. She said she would take 10%. She took the lamp behind the cashier's counter, faced away from me and everyone, and stayed there working on marking it down. It took her so long that I told her I was going to get in line. She didn't respond. As I waited my turn in line I watched her back as she worked on the lamp. I couldn't figure why it was taking longer than 10 minutes to complete the task. Then she just walked away from behind the counter, leaving the lamp where she worked on it, and never said a word to me. When I reached the cashier I told him the lamp I was purchasing was on the counter behind him. When he brought it to the counter I observed the manager had indeed marked it down, and wrote "AS IS." I was disturbed by this but after having the kind cashier (gentlemen) plug it in to assure it worked I took my purchase and left. After leaving the store I realized what had been taking the manager so long - she was purposely scratching my lamp!!! See pics. I am floored. Keep in mind I examined this lamp thoroughly before giving her the lamp. I don't know why she did that. If she didn't want to mark it down just saying so would have sufficed. Certainly can't recommend at this time!! Purposely damaging store and customer property is inexcusable and unprofessional. I can't think of any training that could benefit such a cold-hearted individual. She should not be working in retail or with customers.

    Darci K.

    I adore HomeGoods! It's my go to for quick gifts, fun last minute items, and various things I may need at home. I pretty much stop at HomeGoods store even when I'm traveling. The HomeGoods stores for the most part are all laid out the same, and this location isn't an exception. What is an exception, is that this location seems to be lacking something. Everything was a mess, and I was there right when the store opened. The store should have been tidy, and ready for customers. Nope. Customer service is lacking. I'm accustomed to seeing at least a few people on the floor. Nope. I browsed through the store, and was actually frustrated trying to paw through holiday decor versus regular day to day linens. A few end caps had some cute stuff, but it should have all been grouped together. I rarely comment or use store public restrooms... I made an exception. The dirty bathroom reminded why I don't. I'm perplexed as to why it was so disgusting. Again, the store just opened. I love you guys... but clean up the store! I rarely walk out without anything. I did this time. I can't shop in a messy store.

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    Photo of Cyn T.
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    1 month ago

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    3 months ago

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    7 months ago

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    5 months ago

    Great selection of items and reasonable prices as always but customer service hasn't seemed to change as it is not great.

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    5 months ago

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    2 years ago

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    6 months ago

    Front desk sales are always nice but management lacks customer service and professionalism

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    8 months ago

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    2 years ago

    Always my go-to store for snacks, chocolate gift packs, kitchen stuff and dog Christmas sweaters and jackets...

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    1 year ago

    Overall this store is good. It's a little hard to find stuff because they have a lot of items and not always displayed appropriately.

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    1 year ago

    Well organized items. Friendly staff. Quality products. I like going here as they have new items almost every week.

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    3 years ago

    I enjoy shopping at Home Goods. Staff is helpful and friendly. I enjoy browsing through the many items available.

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    8 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    5 years ago

    Staff doesnt seem like they want to be there. Seemed very unhomey. Not the vibe I like from Marshalls, TJ Maxx, HomeGoods

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    7 years ago

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    11 years ago

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    6 years ago

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    4 years ago

    Love HomeGoods.. but for a place that sells nice things for the house.. they could at least clean their bathroom and make it presentable.

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    6 years ago

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    Page 1 of 3

    Ask the Community - HomeGoods

    Do you have 2 matching dark red club chairs? Leather is preferable.

    Do they sell bedding/comforter sets here?

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    Review Highlights - HomeGoods

    I love all the great home decor, linens, housewares and even stuff for my doggies.

    Mentioned in 4 reviews

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    Nordstrom Rack

    Nordstrom Rack

    3.1(67 reviews)
    0.1 mi
    $$

    I hadn't ever been to this Nordstrom Rack in Vallejo. It's across the freeway from the Vallejo…read moreoutlet mall stores. My sister has been looking for a pair of Hokas on sale and this was the second Rack location she tried. Unfortunately no luck here, but I tagged along and tried on some shoes. They have a very large selection of good designer shoes...the largest choice of Sam Edelman shoes I've seen in ages. The discounts are good, not great. I ended up choosing a pair of EVA Arizona Birkenstock sandals. At $54.95 they are $5 more than buying on Birkenstock direct website, so no savings especially as free membership allows you free shipping. However, I wasn't sure of my size for this brand so it was helpful to try several pairs out in person. The salespeople here were low key and helpful if asked for assistance. The store was large, cool, well lit and had a large selection. The store was larger than the ones I have gone to in Sacramento. I briefly looked at personal care items and they had a nice selection. Otherwise, we didn't have time to look at much else as we wanted to head home and beat the traffic. I am taking one star away for no discount on the shoes and the fact they when I got home I realized the security tag hadn't been removed at checkout . Fortunately my Dad had a bolt cutter and he took it off for me.

    I just left the Nordstrom rack store in Vacaville. It really restored my faith in the Nordstrom…read morebrand. I was helped by a young person named Rhea, which I hope I spelled correctly. She personified classic Nordstrom values and customer service. She was kind, bubbly, and courteous. I'm sure she probably wakes up that way every day and uses her spirit to achieve and anything she does, but on this day, she represented Nordstrom and the white club experience. I grew up knowing. She explained to me I don't buy item what was the final sale and how all of the policies worked. She was warm and empathetic from beginning to end. What a profile and professional excellence. Thank you, Nordstrom for restoring my faith and great service.

    Photos
    Nordstrom Rack
    Nordstrom Rack
    Nordstrom Rack

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    LOFT Outlet

    LOFT Outlet

    3.9(15 reviews)
    0.3 mi
    $$

    Every time I'm passing through Sacramento to Napa, I always enjoy stopping at the outlets and…read moreespecially..... LOFT. They carry so many designs and styles.... they always have discounts going on as well. On my last visit there, I was assisted by Alona (had her write it down for accuracy) she was kind, professional, asked if I was a member with any coupons, etc. I just felt recognized, happily assisted, and found some really good retail bargains. Plus parking is right out the door. It's the perfect stop to get in, spend money, and get back on the freeway.

    I always find it worth my while to check out the LOFT outlet when find myself near the Vacaville…read moreoutlets. The shop is clean and organized. The clothes are styled and displayed beautifully. The styles range from bold, frilly to classic, neutrals. The main attraction for me is the petite section. Having a dedicated petite section is rare in any women's clothing shop and in particular in an outlet shop. Plus they always seem to have a markdown. Anyways on my last shopping trip, part of my purchase was incomplete. The cashier made a honest mistake. I did not notice it was missing until I got home. Oh boy. So the next day I called the store and explained. The associate said the manager will call me back in a few days. I thought to myself, this may go nowhere. But no, the manager called back. She made arrangements and left instructions for the staff regarding my order. I told her I would not be back for a couple of months. She replied that it would be no problem. Sure enough it was not. On my return visit, I explained to the associate and she had to check the notes. She quickly returned and my transaction was fixed and completed. I understand that mistakes happen. The management handled the situation well and rectified the problem. The staff was informed of my situation and was ready for my return visit. The transaction was quick and effortless. Great customer service from my initial call to the store through returning in person.

    Photos
    LOFT Outlet - Loft front entrance

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    Loft front entrance

    Abercrombie & Fitch Outlet - Andres

    Abercrombie & Fitch Outlet

    2.7(20 reviews)
    0.6 mi

    This store has the usual aesthetic as any other place. And a good amount of items that are on…read moreclearance and ready for you to snatch up. The service was quick once we finally found what we wanted. And we are glad they have a military discount.

    Whoooah what happened here? I've shopped here for tons of my summer wardrobe for the past 11 years…read morebut when I just walked in the price of everything has just gone up 45%!!!! You can't get a shirt below $65 or a sundress below $100-$160!! That's even with their 20% sale markdown! What the heck? Are they trying to market themselves with neighboring White House-Black market or to better fit the higher income earners of the higher priced homes being built? This markup hardly reflects the majority of our community. They can't use the tariff excuse as their cost increase was only 15% at best, NOT 45% or more like they are like the price increases we are seeing right now! This is wild and I won't be shopping there anymore. They lost a lifelong customer here, shame on you guys. Btw I'm not the only one, in the short time I was in there a teen girl was told to put back a dress by her parents after the $150 sticker shock an they left and then 2 girls in their 20s walked in, saw a cute romper, looked at the price and then looked at a sun dress, saw the price, and immediately walked out. I didn't talk to either but that should speak volumes. Just happened today a few min ago A&F (check the date and time of this review), go check your cameras .... fix this so we can be happy customers again..... PLEASE! I'd be more than happy to change / delete my review just to have my favorite store back again!

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    Abercrombie & Fitch Outlet
    Abercrombie & Fitch Outlet - Inside their store :)

    Inside their store :)

    Abercrombie & Fitch Outlet

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    White House Black Market

    White House Black Market

    3.2(6 reviews)
    0.5 mi
    $$

    Just recently discovered WHBM since my weight loss journey. I like the styles and fits me well so…read morei was excited to learn there was an outlet. Stuff is not cheap here with an average price point of $40 per item so i expect better customer service than i received the two times i visited. First time I came was mid December and I tried on at least 25 items and my sales girl never came to check on me. Instead my friend had to go get me sizes and put my discards away. Second time was this past weekend almost the same scenario until eventually I had to go find an employee find a pair of pants my friend could not find for me. I find this so odd in a store like this. Ironically I used to be a manager for Casual Corner that actually occupied this very spot that WHBM is now housed. It would be appalling to not to help a customer when she is obviously shopping and wanting to buy. They must not have sales quotas, have to maintain client books like we did or have your job depend on the service you give. Or maybe they were just not trained on how to sell? For that, I am giving a benefit of the doubt by giving 3 stars. We'll see how next time goes.

    Thanks to my lovely Vacaville mommy friends, I have heard about this place! I've always been a fan…read moreof WHBM, and I knew even before I went, I'd love the outlet. So it's no surprise that the outlet store did not dissapoint. It's on the smaller size, but packs a great punch with tons of great clothes, and accessories. The prices are fantastic, and very reasonable! I found a gorgeous cream top for only $14.99 down from $30. The staff was super sweet and friendly and even engaged my daughter by waving to her and talking to her, which I thought was sweet. I got on their mailing list for catalogs, and upcoming deals which is gonna be dangerous for my bank account, but great for my closet! :-)

    Photos
    White House Black Market
    White House Black Market
    White House Black Market

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    HomeGoods - deptstores - Updated May 2026

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