Bakery called 40 minutes before I was to pick up special ordered cake to say no decorator there and would not have my cake. Ordered 5 days in advance and they charged me at that time. Disappointed and mad to say the least. Will never use or recommend them! read more

Customer service is horrible. Certain employees are unhelpful, rude, uncaring about the fact they represent the store. I made a complaint to customer service today about a particular woman in the gardening center. This is why their rating is 1.7. WAKE UP WALMART MANAGEMENT! read more

Was trying to reach sporting good with a question. Called the main number 3 times, over30 minutes. Each time, got an automated message to call back later, tried auto service, same message, called vision center. Reached a nice person who tried to help. She transferred me to customer service, who tried to transfered me, then got the same message to call back later. Wasted 45 minute without success. read more

Many food items I need and want aren't available. Chicken- meat - hot dogs - fresh mushrooms to say a few . Very disappointed.

I was attempting to buy a tv stand too big for a shopping cart. I asked 4 different people for help each pointed to another person ( none cared) Finally went to customer service where I made contact with an associate that could even have cared less than the other 4. She said she needed to talk to the manager ( I was good with that) the associate knock on the office doo, no answer then again no response then again nothing. The associate then just went back to looking at her phone. I asked so what now? She replied she couldn't do anything without the manager . I asked so we need a manager to buy something that won't fit in a cart? She said she is the one that calls somebody to help. So what do we do when the manager won't answer the door? I left in amazement. This will be the last time I am ever in a Walmart read more

I went to speak with the manager. Had some issues with an item. I was told that she would call me. Never did. I tried to call Walmart. I called several different times. No one answers the phone. 2 days now. Still not answering the phone. When they say. I will call you. lol no they're not. Lieeee. read more

I did visited a few other Walmarts better than this one. Really busy Walmart, be prepared for big lines too :) read more

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Regarding the grocery "pick-up" service - today it took one hour from the time I pulled in until I got my groceries. It was crowded, all the marked pick-up parking spaces were taken so I parked in an unmarked space. There is no way to give this information to WM in pick-up app. What's the procedure if customers have to park in an unmarked pickup space? No one knows because WM doesn't have a procedure. You have to fend for yourself and annoy every WM employee you see in the pick-up area. read more

I am not someone to post things like this But I want to share my experience at Walmart on 20th st 8-22-21 I bought a bisell vacuum, got home and unboxed it and it was completely used The Bristles were covered in some sort of animal hair, the cord was cut, cleaning chemicals that don't even belong to that brand inside the box, and the vacuumed was damaged over all I go back to Walmart and management tells me it's my fault that I didn't open the box, and check it- as they are all suppose to be brand new They offered $30 off a new one because money won't return to my card for another 2-3 days And they get pissy that I don't accept the offer Management goes back to talking on the phone and completely ignores the situation Doesn't even look in the box nothing didn't even care I did call corporate and explained the situation I'm so upset read more

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At the customer service service desk person was late in the morning, when she appeared - first she start talking to someone .....14 min later I could return my stuff!!!!! Horrible customer service .... lazy and slow , careless PS whole store is dirty , in third world countries stores are cleaner!!!!!!! shame on you Walmart!!!!!!! read more

Worst Walmart I have ever been in!! I had hoped things would improve with a new manager but if anything it's worse. Always out of half of what I want, or they are there but can't be reached. Store employees are rude, and that's if they can even speak English. Can't ever try on clothes because the changing station is hardly ever staffed. Why can I get dozens of things at Sebastian Walmart that this store never carries? Also, Sebastian has towelettes for protecting against germs where this one doesn't care. I stopped using the pick-up even though I have bad back problems because they kept cancelling my order, or making me wait an hour. I wish I could afford to shop somewhere else, but my budget is tight. Would give 0 stars if I could. read more

They are the worst here. The management should teach customer service & relations training classes. Lila the customer service manager doesn't know how to handle customers. Her attitude is despicable and her tone nasty, condescending & rude. If she doesn't like customers or people she shouldn't be in this position. read more

They do not care here! The employees here are the worst! They have no prices on most items and you ask someone for a price check and you get attitude from their employees. They do not care here! This is the worst walmart in the area, poorly managed, bad attitudes, no prices, and employees who just do not care. Doubt I will ever go back to this place. One of the worst! Shame on you President/CEO John Furner! read more

I asked for help finding something and the girl told me no English. She didn't speak English. I had to search for someone that might speak the language of my Country. Crazy. We have no place to buy certain products except Walmart. We need competition for Walcrap. WALMART SUCKS. read more

Like most Walmarts, this location is sure to disappoint. Filthy, pallets of stuff everywhere!! Can Barely navigate the isles. It's extremely dangerous. And of course they're out of most everything on my list each and every time I go. Looks like they have more items on the pallets then they do on the shelves. read more

If I could give zero as I score I most certainly would! The curbside pickup on numerous occasions has had me wait close to an hour. Once they never came out. I had them cancel because I never got my order. I cancelled the app however reinstalled to give another try. So I set up for delivery between 12-2 they said they couldn't deliver because my food got too warm and they rescheduled between 6-8 pm it's 8:00 pm now and I've called twice . Their excuse is the drivers can reschedule any and all deliveries as long as it's with 48 hrs or original set up time!What the hell is wrong with people? read more

Placed a pickup order for 5-6pm. Got a text the order was ready at 4:45p. Arrived to the store at 5:20p & checked in. At 6:30p, still hadn't received my order. I had to literally CALL CORPORATE.. TWICE to get them to help me reach the store! Even THEY couldn't reach them! I had to get a refund & just move on with my day.. Beyond ridiculous!! The staff is rude when they do bring the orders anyways so.. if you shop Target or Publix, highly recommend you go that route. The few dollars in savings isn't worth waiting almost two hours for groceries that are ready before you arrive.. (Calling corporate was after having called the pickup line for the store, which went straight to voicemail. The operator of the store, no answer then hung up on me. Plus the grocery/pickup line through the stores number, also got hung up on. Plus my first call to corporate dropped while they were trying to reach the store so I had to repeat that process.) Only two cars had received their orders in that time, people who were there before me were still waiting as well. No associates to be found & clearly no sense of urgency or respect for others time. This review comes after a few times of me having a similar experience. Hate leaving bad reviews but seriously, this was mind blowing & I will never do it again. read more

After filling out their requested information regarding my car, I made appointment arrived was taken I. And after one half hour was called back to be told they don't work on my brand of car. Most unacceptable. read more

DO NOT COME TO THIS WALMART. I have given them more than a chance. They don't answer the phone for pick up- it goes to voicemail. They don't answer the customer service desk... even when I called corporate they couldn't get ahold of the store. They substitute everything without asking me. I have never had a pick up order ready on time. The only good people here are the kids who bring the pick up orders to your car. They are always so sweet meanwhile inside people are ***holes read more

Seriously? It's Walmart it's never amazing and it can be shitty. 3/5 china recommends you buy their crap. Unless you see made in America by that lol. read more

Its amazing that a large chain like Walmart does not ensure that there employees adhere to Covid guidelines. Some where mask,some don't and then some where them on there chin. read more

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I've given their delivery service the benefit of the doubt one too many times. Food delivery is usually always missing food. This morning I was missing all my cold and freezer items. Try calling to talk to anyone is a joke cause no one answers! Paying for convenience there is more of a headache. read more

This is one of the worst Walmarts I've ever given my & to. The restrooms are horrendous and I feel for the employees who rely on them for their work day. The store is disgustingly gross and I'm surprised they pass basic health inspections. Aside from having to ring your own transactions always there are never enough registers day or night. I'm embarrassed that this establishment conducts business in our community and it is absolutely disgraceful the way they treat employees and their own staff. Generally speaking staff is mediocre but considering their working conditions I can't blame them. Customer service is less than and I have 100% had an awful experience with them on any transaction. Stop giving them your hard earned money; they are definitely not earning their $12 billion profits. read more

Horrible place dirty and understaffed overcharged on sodas even with sign would not honor price

Tire center is awful. I was told that they couldn't tell me if all 4 tires were bad without taking them off so I order two and tell them to do 4 if needed. They call me 1 hour later and say they need me to sign a disclaimer for bad tires. I said no, just replace all 4 like I said. An hour after that they call and say they couldn't get the lugs off 3 tires so they can't do the job. But I thought he said they couldn't tell me they were bad without taking them off. So they lied. They said they were bad but the truth is, they never took them off. No one in the entire cares. The service is continuously awful read more

Yes Walmart has better prices for the most part. You will need have plenty of time for check-out due to short staffing. They apparently need to make up for the change in minimum wage change. If you use self-check it is quite often slow due to people not savvy to using these computers read more

Absolutely horrible experience with grocery delivery. Almost every single time there has been problems with my order, getting the wrong things, completely missing half my order, stuff like that. And then when I call to get it fixed, I always get the run around. This experience is the reason I cancelled my Walmart+. It's not worth the hassle if management can't make people do better. read more

A manager should really take the time to sit down and inform "Avion" the aspects of her job as follows: - When customers walk up, you greet them / respond to their greeting. - You inform the customer of their total / when to insert their card, when to remove. - Spin the bag carousel around for customers to take their items. - My personal favorite: you don't scroll through your phone during the entire transaction. It's amazing how some people these days aren't even capable of the most beginner level jobs. read more

As of late, employees are just standing around talking. The online ordering is joke, the employees don't pickup the phone. The store is typically out of 40% of your order. Perhaps hiring just anyone isn't working out so great. I'd rather pay a couple dollars more and have better service and products plus not feeling as if you'll be mugged in the parking lot or your car broken into is a big plus! read more

Yeah, this is Wal-mart; I'm not expecting 5-star service or anything of the like, but I would appreciate more ample parking that isn't cramped with disabled parking, and an odd break separating the lot for drivers, making you have to "make a run for it" while passing from the back section to the front. This place also experiences periods of ridiculously long lines unlike any Super Wal-mart I've been to (I'm from Orlando and have lived in urban south Florida, too). I made a complaint however online after standing in line for a half hour. There were only two registers open to take care of over 30 customers waiting in line. I was thoroughly surprised to find that the store director gave me a call to 1.) apologize and 2.) help fix the problem. I've noticed shorter night-time lines, but occasionally I run into the super long lines. A+ for store director listening to criticism and properly responding D- for parking lot layout C for being able to get through a line in a normal period of time ...Obviously Wal-mart gets an A for pricing ;) read more

I placed a curbside pick up order early this morning and 5 items were not in stock. Not surprising as I stopped in there Sunday afternoon to find a pill cutter (out of stock) and it was a living nightmare due to crowds and lines. Perhaps Vero Beach needs a second location or even a WalMart neighborhood market. Going to try another grocer but fear that all are the same due to the massive amount of shoppers. read more

Dr. Jekyll, meet Mr. Hyde. There are good times and there are bad times to visit this store. When you're shopping here at 10 pm at night (like I was on Valentine's Day) you're NOT going to have a particularly fun time of it. Long lines at the register... and screaming kids. Rather than wait behind a family with TWO SHOPPING CARTS filled with tons of merchandise in the express lane (go figger, right?), I decided to kick around the store for a few minutes and come back later. Yes, Virginia, that is the outer layer of H. E. double hockey sticks! Upon my return I made it through the checkout line without much muss or fuss. The next day I made a return trip to pick up other incidentals for our rental, and by that time the sulfur & brimstone had cleared. It was a Mr. Hyde day @ Walmart in Vero Beach. Quite pleasant for a change. Next time I visit this store, I'll carry a talisman or two to ward off the retail demons. read more

This place is in desperate need of a renovation it's a dump the service is ok but the signs on the building are missing letters. Don't go here at all. read more

Since the Walmart Store here in Vero is pathetic I thought I could beat the system by ordering my furniture ONLINE! NOT SO MUCH! For such a RICH organization they have a pathetic excuse for a website as I have put in my address along with apartment number and yet that does not show on the delivery side!!! WHAT! To make matters even worse, these brilliant people have shipped my table from SC to NC!!!! I live in Florida you dummies! This is the last straw! I am so fed up with this company's sorry story here in VERO BEACH (better one in Sebastian) that I will NEVER order anything online and my new place to shop will be Target! I am happy to pay a little more for people with GREAT customer service and their website is excellent and they can find my address! read more

Had just bought an RV and was buying supplies to make it livable. After spending almost 900.00 we were told we could not park there even though Walmart is on many apps allowing over night parking. We were just trying to get stuff out of bags and put away when 2 security guards where knocking at the door. Will not spend another dime there. No appreciation for their customers. read more

Never thought I'd see the day when Walmart introduced Valet Parking. I didn't like the way I was pulled from the car, plus they shouldn't speed away so quickly as there are always children crossing nearby. Covid 19 compliant however as the driver wore a full face mask. Nice touch. read more

Me, my mother, and grandmother went into this Walmart today and we were looking at the 50% off items. We decided to get some of these items from this section but the worker wouldn't honor them when they were CLEARLY with the 50% off items (mind you this is 3 days after Christmas). The worker insisted that random people just "dropped them into these buckets", but that wasn't the case because these red bucket were filled with the same items. This worker was extremely rude to us, and wouldn't even let us get a word out. I finally had enough of her quite literally screaming in my mother's face, so I said something about it myself. She didn't like that so she went to her AWFUL manger and told her the situation and the both of them then proceeded to say how they might "catch some charges today", and then pulled there sleeves up and started screaming towards us in front of everyone. I do not recommend going to this Walmart, these workers are trashy, they have awful customer service and terrible attitudes. read more

This store is just above a nightmare most of the time Always crowded Constantly understaffed I'm sitting on a line right now that is ready to stretch out from garden into the main store... Try harder. read more

Whatever else you do, if you have purchased a Walmart+ membership, don't complain too much or give customer service a hard time, and don't cancel orders. If you do the above, Walmart + will break their contract and not deliver to you anymore. Let them cancel orders. I was taught that complaining turns off the flow of blessings, and that seems to have proved true with Walmart+. I'm getting memberships with Instacart for food stamps only and with Shipt, for paid orders, both more expensive, but more reliable. read more

DO NOT TAKE YOUR VEHICLE HERE!! Yesterday I went to the auto department to have a simple tire mounting done. I spent 40 minutes waiting, only for them to tell me that they were unable to mount my tires due to the size. The inability to mount the tires is not the cause for this one star review. The tech who attempted to mount my tires did extensive damage to my wheels. There are several deep gauges in the center part of my wheel, and several other small spots of damage from mishandling. when informing me that he could not mount the tires, he did not make any mention of the damage he had done. I called the manager of the auto department to inform them of this damage, and they said they would investigate. I received a call the morning after informing me that my rims were damaged before. There was mild curb rash on the edge of the tire. But you can very clearly see that the damage is fresh, and not from curb rash. In addition to a damaged rim, I was spoken to as if I was a liar. And was very rudely told to "have a nice day". Nothing is being done. DO NOT TAKE YOUR VEHICLE HERE!!! read more